VOA Business Supreme Choice Confins vs Similar Hotels

Rooms reported in need of maintenance with peeling paint and broken items.

Feedback indicated comfort in room quality, but some issues noted.

Mixed reports: some guests found rooms comfortable and large bathrooms, while others reported dysfunctional door locks, missing peepholes, old appearance, small bathrooms and shower problems.

Mistura de comentários positivos (mobiliário novo, conforto) com problemas relatados: ar condicionado quebrado, TV com imagem ruim, toalhas rasgadas, colchão muito macio/baixa qualidade e móveis desgastados.

Some cleanliness issues noted with stained linens and room upkeep.

Some reviews mentioned cleanliness issues, particularly with the bathrooms.

Multiple reports of dirty common-area carpets, visible dust, presence of a cockroach, mold and strong odors in some rooms — cleanliness is a notable weakness.

Geralmente elogiada: várias menções a limpeza impecável e quartos limpos; pontos negativos pontuais como toalhas rasgadas, troca de toalhas insuficiente e cheiro ruim próximo à sauna/banheiro.

Excellent location, especially for airport access.

Excellent location near the airport, very convenient for travelers.

Consistently praised for being conveniently located (near Confins/airport and central), frequently cited as a key reason for choosing the hotel.

Localização apontada como ótima/perfeita e próxima ao aeroporto; penalizada por barulho devido à avenida movimentada e trânsito nas proximidades.

Staff were generally attentive, though some issues with training and availability were mentioned.

Service was generally satisfactory, though some improvements noted.

Numerous compliments about attentive, polite and helpful staff, upgrades and excellent front-desk service; isolated billing/response issues reported but overall service is excellent.

Equipe frequentemente elogiada (recepção cordial, funcionários atenciosos e simpáticos). Uma ocorrência de má organização na recepção (reservas/mensagens/confusão) reduz levemente a nota.

Breakfast quality has notably declined.

Breakfast was well-rated, but some criticisms about variety and dining options.

Breakfast repeatedly described as excellent with good variety; restaurant and on-site dining receive positive mentions.

Café da manhã frequentemente elogiado por qualidade e variedade; sugestão recorrente por opções sem glúten/alternativas.

Basic amenities were provided, though some improvements are needed.

General positive sentiment towards available amenities, though some could improve.

Good on-site offerings (breakfast, restaurant, pizzaria, toiletries) and general services, though some operational issues noted (empty minibar, no airport shuttle, paid parking).

Café e estrutura de restaurante elogiados; pontos fracos: piscina não aquecida (pedido pelos hóspedes), bar/sauna com cheiro ruim em uma ocasião, bar da piscina inoperante em outra.

Good price for the services offered, though some inconsistencies noted.

Good value for money, especially for those needing airport proximity.

Generally reasonable for location and service, but billing errors (double charges), unexpected paid parking and occasional room condition issues reduce perceived value.

Vários comentários destacam bom preço e ótimo custo-benefício; hóspedes de longa data escolhem o hotel repetidamente.