Microtel Inn & Suites by Wyndham San Fernando

The hotel was very clean and the staff was so friendly they’re all amazing!! The rooms are like back home in the US. They are very roomy, and very clean. Would definitely come back. This is probably going to be the place we stay at when visiting San Fernando, Pampanga.

We had a shower drain that continually overflowed due to lack of drainage. This was reported and never fixed. We should’ve had that fixed immediately or they should’ve moved us and they didn’t do either of the two.

Doorman even escorted us to vehicle with umbrella. I have never experienced that before, anywhere

Staff was amazing, its just no facial tissue and microwave available in the room, All in all was great.

I was surprised that

Very adequate for short stays. Accommodating, attentive and polite staff. Clean. It does not operate its own restaurant, but they will facilitate ordering from restaurants in the compound. Booked two rooms via Expedia and for some reason, one room did not come with breakfast. We were a bit surprised with the food cost, which was double what one would pay if you would just go to the restaurant outside.

The area is old and not much to do around.

Front desk very courteous, knowledgeable and accomodating. Porters were confused disorganized w luggage delivery. We had an early hike next day and front desk made sure breakfast orders were ready by 7am. Lots dining options nearby

The hotel is in a very convenient location and is exceptionally clean. The staff, from housekeeping to security, are top-notch. It’s worth every penny spent, and we will definitely return.

Lack of amenities such as shower cap, tissue box, the basic amenities provided in a hotel. Also the lack of standards implemented in the pool. People were swimming in their denim shorts and wearing t-shirts. None of the people using the pool had proper swimwear attire. They were in the pool with their casual outdoor clothes like jersey shorts and casual tops. Definitely not swimwear attire. Same was true with people hanging out in the lobby in their pajamas for the included breakfast. Understandable maybe for the little toddlers but not grown ups with them all in pajamas at the lobby for breakfast. Other than that, the 2 queen size beds were comfortable, AC was running well which was a good considering the temp outside, and water pressure was really strong. Staff were pleasant too.

Excellent service.

Great service

Staff are friendly, helpful, and professional. Room was large, clean, and comfortable.

Welcoming and friendly staff.

The stay was great employees were all excellent kind considerate and always willing to help that's going to be my hotel whenever I come here and I highly will recommend it to my friends

There’s no problem in booking . We just wish we can have shampoos , conditioner and body wash . None of this were provided in the room

Nice location

The outside part of the hotel looks really promising. But my room, the air condition was leaking inside the room. The biddet was leaking as well. No enough yea and coffee.

Our stay and breakfast was ok. The room was spaceous and comfortable, and it has hot water. Hotel personel was kind and helpful. The concierge at front carelessly handled my luggage which fell from the push cart that hit the Grab's car right-rear fender due to uneven street curve. He was in a rush.

We stayed here for 2 days and what I would commend is the staff as they were very helpful and assisting. Location is convenient, there are restaurants near. parking and pool is available. There’s also water and ice dispenser on the floor. What I would say that needs improvement would be their wifi connection if possible and breakfast options since they are plated food from pancake house. Overall a value for money.

Friendly staff, hard to get transport

The staff are very accommodating, clean room, quick service.

Clean, quiet. Staff was courteous. Dining options were close by. Condition of the property was very good.

Thanks

Bathroom tiles have to be scrubbed more. Presence of mildew.

Pleasant staff convenient locations

Good customer services. Fixed problems right away and when its needed. Good and professional employees when guest needed somethings.

Very clean location. Staff was very polite and helpful!

The room layout and flow is nicely done especially the bathroom.

Very average hotel as a 3 star , friendly people and clean place.

Very nice and accomodating staff. Fast in attending needs of their guests. They will make you feel comfortable and safe the whole stay in their place. Safe and nice parking. Relaxing place and accessible to retaurants. Cleanliness is excellent. Highly recommendable place.👍👍👍👍👍

it was a family weekend getaway. pool is not safe with mobility disability

It’s good

Staff are so honest and very nice. I definitely come back when I travel again to pampanga.

Good & comfortable hotel…

The place is quite and accessible many restuaurants nearby....

Location and friendly staffs.

The place is clean. The staff are all good, courteous, and respectful.

The receptionist are nice friendly

The rooms were clean, very comfortable, and the staff was amazing.

Its safe and easy to locate. Also the staff are nice and responsive.

What enjoyed most was the exclusivities of the location and very accommodating and clean rooms. I definitely will stay here again.

The staff are very friendly and courteous. The place is excellent, the only thing missing is a fitness room.

New hotel in San Fernando. Very nice and clean

We arrived late at night and left early morning so didnt spend much time in the hotel but it was clean, comfortable and in a good location...

Nice and clean hotel, except it can be noisy at the corridoor as it is not carpetted, sound travels real quickly. Basic amenities are all provided but the hotel needs a good coffee machine. I had to go to Coffee Beans for a cuppacino.

Expensive hotel with basic accommodation. The price per night don’t match the accommodation. Thin walls you can hear the people next door maybe, not totally fault by the hotel cause some people really do not know they are so loud. The window in our room are so dirty.

Cleanliness

very nice stay.

Environment and the services Employees courteousness. Cleanliness

Very good place to stay convenient for the event we had to attend.

The location is a little bit further and inconvenient for when we have to go to our family in another town.

My wife and i Booked @ room 215 for 3 nights..1.) Property is new -----a perfect 5Star rating 2.) Room is big,clean and bed is soft,comfortable to sleep.---Perfect 5 Star Rating 3.) Security are very attentive to details as we observed every morning during breakfast time----Perfect 5Star Rating 4.) Complimentary set of breakfast is served and cooked well but i was expecting more of pampanga's best aside from Tocino that they are serving..a longaniza would be great instead of just a sausage and other foodies that Pampanga can bring in the table. a bag of Tea and artificial sugar like splendid or sweet and low for a diabetic guests are missing in the station..----4 Star rating . 5.) Free Shuttel to Sm City is a bonus for this Hotel ---a perfect 5 star for the friendly driver 6.) Receptionist are all nice and friendly from morning to night time..for Ms Gayle thank you for facilitating my Wyndham Membership.and fast tracking the pressing service of my shirts...before our check out time.. Definitely a highly recommended hotel to stay in San Fernando,Pampanga

Rooms are very new and clean. Staff able to reserved the room opposite my kids’, so it was like having 1 long room but it’s really 2 bedrooms. Expedia said max of 4 adults in bedrm. Supervisor tried to charge for the 4th person and argued with customer. Supervisor called Expedia, and agreed not to charge anymore. Arguing is NEVER a good customer service!!! Staff also argued with towels... just towels!!! Lastly, the keycards deactivated the next day, and it caused my son and son-in-law to get stuck in the elevator. Lastly, the rooms are a little bit pricy.

I like everything about this hotel. From the location and the attentiveness from the staffs. I felt really well taken care of during my stay

Clean and very fast service. We enjoyed our stay there. Thank you!

The location was nice. Breakfast can be improved. Choices are limited, no butter available for toast, needs to pre-order, even had to set the time. Needs flexibility. Checking in early requires almost 1/2 day's room pay. Needs to go out if you want lunch or dinner when it's too hot to walk out.

Please update your photo on the website. It does not represent how good your location. The area is clean and safe. Away from the crowds. The breakfast is good.

My family had a great stay. Bed comfy ang place was near the malls.

Their 2 queen beds :)