Hyatt Regency Xuzhou

Good location, centric. Room was good without being in any way to fancy. Just a good standard business hotel.

Not much to say, business hotel with what you can expect.

The best and only hotel we stay at in Xuzhou whenever we visit family. Best location in center city atop a mall. There are so many excellent shopping places and restaurants in walking distance nearby. The breakfast buffet has excellent western and Chinese selections. You can't beat the view at the highest place in Xuzhou. Pool and hot tub/gym are great.

The Hyatt Regency Xuzhou provides an outstanding experience with its cozy accommodations, seamless check-in process, convenient mobile key, delectable cuisine, and charming hotel ambiance. My last two stays have been truly enjoyable.

徐州の中心部で立地はとてもよくて、ホテルからの景色がよいです。サービスも最高レベルとまでは言いませんが、問題ありませんでした。あと、プールが快適でした。また利用したいホテルです。

A very nice upscale hotel with a fantastic view of the city. The breakfast is as good as you can get a breakfast, with choices of every Chinese and American food, and excellent coffee. The hotel is convenient to shopping and transportation. The hotel is next to Pengcheng Square, a popular gathering place in Xuzhou. Did you know that Xuzhou has the older smaller Terra Cotta Warriors? It is a good visit.

Isabella at the front desk was truly amazing. Arriving at 11PM after a full day of travel from the US, she was just perfect for handling my check in. She also made me feel I could ask for almost anything and if it was within her reach she would make it happen. Will be back.

Incredible value for such a nice hotel

A large and impressive hotel in the city center. Located on the top floors of the tallest tower in the city. A good option for business people. Good value for money.

The hotel is a bit outdated.

Great place to stay. Great food, nice view on city from room window. Very close to main Xuzhou attractions.

Great style and very large rooms

The room was too hot and could not be cooled down

The staff at the hotel were super friendly. We were traveling with 2 young children. Upon our arrival, they gave us a free upgrade to a larger room to make the stay more pleasant. Hotel is located in the city centre, which makes traveling super convenient. The staff at the concierge even gave us a cute handdrawn map for tourist attractions and local food. Absolutely loved it!

Located above the Suning Plaza mall, the Hyatt Regency offers a convenient central location with all of the usual amenities you would expect from an upscale hotel. Our family was treated exceptionally well as Hyatt Globalists, with an upgrade to a comfortable suite overlooking Xuzhou’s large lake. Service was friendly across the board, with the Regency Club offering a comfortable place to rest in the evenings. Breakfast was located on the 42 floor all-day-dining restaurant and featured the usual collection of Asian and Western meals. With clear days, it was a treat to be able to get a near 360° view of the city and neighboring hills. The pool was located on the 6th floor and offered a comfortable place to swim. We appreciated the warm temperature and the calm experience. Plenty of dining is nearby, including major chains at the attached mall. In the evening, the nearby area becomes a hive of activity. All in all, we were pleasantly surprised and would definitely stay again!

I stayed at Hyatt Xuzhou from 28th October to 7th November. I enjoyed my stay, in particular the club lounge experience. The staff (Winnie, Tina, Minna and Kama) looked after my Mum and I so well. They were helpful, friendly and extremely professional. My Mum and I further enjoyed food and drinks offered at the Regency Club's happy hours. I will definitely stay with Hyatt in my future visits to Xuzhou.

Nice, clean and great location. Connected to a mall and is within walking distance to a food street. Value for money stay. Breakfast is nice as well. Pity we had only stayed one night, will be back for a longer stay.

great location . nice rooms .

arrived late and night desk service was so so . very busy hotel .

The staff and the breakfast are great

Everything was awesome! Food was great! We came for shopping for the first time since covid and it's difficult with a child so we decided to spend the night to continue the next day! This was an unplanned stay, but the good thing was I had a promise of an upgrade from 4 years ago due to I can t remember what issue and the check in clerk honored it and gave us a nice suite!

Only problem with Sheraton Macau is that it has ridiculously slow and long check in lines! None of the other places have! They should make a line or at least let people with small kids check in first!

elegant interior and staff attention

nothing to dislike

Spending a night in the city and decided to support Hyatt. Checking in was good. The lady serving us is very nice and the speed is really good. But the disappointment came when we entered the room filling up with badly smoking smell. I did not reflect becoz my colleague room is facing same issue. So it must be the property issue. Poorly manage.

The lobby being on the 42nd floor was a bit strange and confusing, but otherwise not a problem. I was too busy to really use any of the amenities offered.

Great hospitality, great location, good food.will recommend anyone who heads there.High standard with a very reasonable pricing. Right in the middle of city centre,amenities all within the vacinity even without stepping out as mall is connected to hotel

I stayed at the Hyatt Regency Xuzhou for 2 months for a business trip. The Staff was always very friendly and helpful. The attendants in the Regency club knew good English and were very nice. The hotel is well kept and clean. It is also in a good location with plenty of restaurants and shopping within walking distance.

Prachtig hotel, ontbijt was wat minder. Hoewel de keuze ruim was, qua versheid en aanvullingen had eea beter gekund

Great stay at amazingly good value for money, especially as Metro Line 1 has just opened, making the hotel easily reached from either of the two railway stations. The swimming pool is to die for. My only caveat on the hotel was the bed was too short for me. My wife slept like a baby.Why in Xuzhou? For the terracotta warriors. Forget crowded X'ian, we had 4 pits of locally dug warriors to ourselves.

I want to thank the Hyatt management for an outstanding visit....grandmother, son, granddaughter were treated with gracious hospitality. I had started an email dialogue 3 months earlier discussing a day trip to the country side to visit a small memorial site honoring my great maternal grandfather. The concierge was able to confirm the site and offered to book the hotel car for the entire day....Not only did the driver get us to our destination through dirt roads 50 minutes away, the concierge was able to acquire incense, candles, symbolic paper money and gold for our family to prepare an “offering” at the memorial site. Afterwards, we stopped along the way to see a real farmers market in a village, enjoy a lakeside lunch and the visit the Tomb of General Chu....The concierge also recommended dinner at notable “authentic” restaurant....the hotel itself offers great value - super modern design, the Market Cafe must have about 4 cooking stations offering Western and Chinese cuisine for breakfast. The Chinese restaurant on the 60th floor was also very good. I give kudos Amy Chen, Wyatt and our driver for great service.... I almost left my cellphone behind...at the train station.....we had to call back to hotel to intercept driver and return with my iPhone - disaster averted! The deluxe rooms are spacious, luv the motion sensor night light in the bathroom - no groping for light switch at night. Plentiful USB charging ports in room...two small complaints - the printed materials in guest room use a small font printed in grey.....can’t read a TV channel guide or Room Service. The selection of TV channels for international travelers was limited....the hotel internet was sufficient to use a VPN and stream news video from home...

雨に濡れることなく大きな商業施設に行くことができ（つながっている）ロケーションは最高である。どこのHyattにも共通して言えることであるが部屋の収納スペースが非常に少なく非常に不便である。WiFiが非常に遅くて使えない。

Concierge is very helpful, providing information on attraction and getting cabs for visitors. Check in was swift and the rooms are clean and cosy.Curtain opens up automatically to a view of the city as you enter the room, Definitely value for money for this standard of rooms and service.Will be back for sure.

3일 동안 숙박을 하고, 방이 좋다고 한국에 있는 친구 까지 불러서1박(총 4박)을 하고 모든 것을 만족하게 지냈는데. 다음 여행을 위해 티켓을 두장 프린트를 부탁했는데(비즈니스 센타가 없으니) A4용지 두 장 복사를 해 주는데 5위엔 씩 10위엔을 내야 한다네. 중국을 한달 정도 여행중인데 이런 경우는 처음. 방값이 15만원 가까이 하고 저녁 뷔페가 238위엔 하는 5성 호텔의 서비스가 이런가 의문이 드네요. 비즈니스 센터가 없어서 E-메일을 보내서(대문자, 소문자 구분하지 않아서 3번을 보냄) 비행기 티켓과 숙소를 카피 했는데 중국 호텔이 다 이런가 궁금하네. 돈을 떠나서 서비스 문제 아닌가 좋았던 기분이 몽땅 날아가네. 아오.

徐州最高飯店，是地標了！入住55樓，視野極佳，我們加了一床，空間仍大，服務態度佳，大廳的菊花茶讓人能放鬆看著落地玻璃窗外的徐州城景。比較可惜是洗手盆的排水不佳，有阻塞的狀況，為起居帶來不便。 到雲龍山或雲龍湖可搭公交車，服務人員也能提供訊息。搭出租車也不貴，玩累了，是休息逛百貨公司和覓食的好地方。

Excellent lounge for the evening. Breakfast quite respectable - always appreciate the made-to-order juices. I enjoyed the pool and felt staff were nice and attentive. Wish I had stayed longer. I gotta say, Hyatt is one of the most consistent chains in Asia - can't say the same of Bonvoy or others.

Restaurants close at 10:00 pm. In case you arrive after 10:00 pm. you are not allowed to eat but only drink at the bar. You have to go to your room, order food at room-service than eat in the room and go back to the bar. I suggest to allow guests not only drinking but also eating at the bar. I beleive this should not require extra effort.

Hotel is new, and with latest modern luxury hotel decor. Given 52th floor with wide window providing spectacular city view at night. Room is big and comfortable. Hotel Lobby is on 42th Floor, and is situated together with office building and shopping complex which are mostly upmarket brands . Nearby are some other shopping complexes with supermarkets. Location convenient for shopping with plenty of restaurants and eateries.

Spacious room, fantastic view from 42nd floor hotel lobby. Hospitality staffs. Sumptuous breakfast. Near a mega shopping mall, named SuLing Mall. Lot's of restaurants around the Hotel vicinity. You will definitely love your stay.

Modern hotel with great design, well positioned,comfy and large rooms, very good food and cleaning service.... But I have mixed-up impressions regarding customer service. Limited number of receptionists spoke english but we always somehow managed. It is just tiring to keep on explaining. As we checked-in (we had written confirmation about early check in), we were told that due to no-show our stay was cancelled. So we showed the evidence and it was solved after some time. Then we were asked if we want to include breakfast into our room rate. Yes, we agreed. After 25 minutes we finally got to our rooms. What a surprice that in the morning the staff told us that breakfast is not included. We sent them to reception to confirm that it is really included. The same continued next 3 days..... A day before check-out we decided to pay (it took 35 minutes to explain everything and get proper documents including right charges). Next morning as we checked out, we were told we had´t paid for breakfast! I was totally screwed up. We had to explain everything again, show them evidence and spent 15 minutes there. Even we liked the staff, we are not totally convinced if they are trained well. Maybe it is not their fault, maybe the hotel information system is difficult to use. But as a customer I felt bothered.

Tallest hotel in Xuzhou City that is 6 months “new”. The hotel reception is located on the 42nd floor and the rooms are above this level up to the 59th floor. On the 60th floor is a restaurant and bar with a great view of the city if it is not too misty. Nice heated lap pool on the 6th floor but you need to have a swim cap before you are allowed to use the pool. Spacious room with comfortable bed and a huge LED TV with free movies on demand. Location is conveniently located next to Suning Plaza shopping mall with plenty of shops and restaurants. Hotel staff were friendly and helpful. Very reasonable room rates for such a nice hotel. Looking forward to my next stay there!

Excellent~

Hotel neuve. Une decouverte pour cette ville Chinoise. Restaurant a l’hotel de bonne qualité.

新建酒店，设计及体验很好！服务人员也很专业，很友好！ 有2点情况反应，我们入住时找不到我们的订单，耽误了一些入住时间（可能新开业酒店，系统还有些问题），另外是房间的灯具安装过低，磕碰了几次，也已经跟酒店反应。