Mabrouk Hotel and Suites- Adult only

Good evening Just want to say thank you very much for the hotel and staff members, very kind and very good service the director is very good with the customers name is fatima zara The customs services staff Zahra very good service to bedroom services.Very happy I would like to come back again

Excellent séjour dans cet hôtel ! Tout était parfait, de la propreté au confort, mais surtout un grand bravo à l’ensemble du personnel. Une équipe souriante, accueillante, professionnelle et toujours aux petits soins pour les clients. Leur gentillesse et leur disponibilité font vraiment la différence. Une très belle expérience que je recommande vivement. Nous reviendrons avec grand plaisir !

Passable

tout était parfait emplacement rapport qualité prix l’accueil au top (Fatima Zahra ) et surtout khadidja la gouvernante au top

Un grand merci tout particulièrement à Zara, la jeune femme qui s’occupe des check-in, ainsi qu’à Youssef, l’aide de l’hôtel qui nous a gentiment aidés avec nos bagages. Ils ont tous les deux été adorables, disponibles et très professionnels. Une expérience vraiment au top, avec une équipe exceptionnelle et un personnel aux petits soins ! Les chambres sont très propres et l’hôtel bénéficie d’un emplacement idéal, à proximité de la mer et du centre-ville. Le petit-déjeuner est formidable, avec un choix très varié, aussi bien sucré que salé. Que dire de plus ? Un hôtel magnifique, avec un très bel espace vert et une superbe piscine, parfaite pour se détendre. Et la mer se trouve à seulement quelques pas ! Ce séjour a été une très belle expérience, nous nous sommes sentis accueillis et choyés du début à la fin. Nous repartons avec de merveilleux souvenirs et reviendrons sans aucun doute avec grand plaisir. Un grand merci à toute l’équipe pour avoir rendu notre séjour si agréable et chaleureux. À très bientôt ! ❤️

Rien

Trop de bruit Hôtel à pute Aucun respect des clients

Rien de bien hôtel de passage pk de sa3odia olabnat le soir c catastrophique

J’ai rien aimé

L’emplacement Le personnel Le petit déjeuner

Dégradation totale des chambres j’ai pris une chambre avec un grand lit double mais ils ont mis deux lits séparés et les couvrir comme un grand lit ce qui a donné une catastrophe dont on peut pas dormir confortablement ainsi que les serviettes déchirés le peignoir déchiré aussi

كل شيء كان فيه وطاقم العمل كثير ودودون وكان عامل الغرف كثير ودود واشكر مصطفى شكر خاص على تعامله ومساعدتي

لا شيء لم يعجبني

L’emplacement

Le bruit constant

I had a very pleasant stay back in June. The staff were extremely friendly and welcoming, with special thanks to Abdelhadi and the reception team. The room was comfortable, clean and well maintained. Room service was exceptionally quick, and the cleaning and security teams were excellent. A special thank you to Tariq, who somehow managed to find me a table on such a busy night when Morocco played Brazil! Great atmosphere and entertainment.

Nothing — I had a very pleasant stay.

Le personnel est attentionné, disponible et toujours souriant. La propreté, le confort et l’ambiance de l’hôtel étaient également au rendez-vous.

Ce que j’ai particulièrement aimé dans cet hôtel, c’est l’accueil chaleureux et la gentillesse du personnel. J’ai beaucoup apprécié leur professionnalisme, leur disponibilité et leur attention envers les clients.

L'ambiance générale de l'hôtel et la qualité des prestations

L'absence d'ascenseur ou monte charge pour valise imposante

Abdul, was extremely friendly, professional, and genuinely welcoming. He made us feel comfortable from the moment we arrived. The room service was excellent—whenever we called, everything we needed was delivered promptly. The room was always neat and spotless. A special thanks to Marwan, the waiter who worked the night shift in the shisha area. He was very polite, cooperative, and attentive, ensuring everything we requested was provided on time. His excellent service made our stay even more enjoyable. Thank you Mabrouk see you soon

I had a wonderful stay at Mabrouk Hotel. The room was very clean, and the housekeeping service was excellent. The reception staff were friendly, welcoming, and very helpful. Everything was great, and I really enjoyed my stay.

Friends reception, restaurant and breakfast staff

Security staff , kept asking me if I am Pakistan origin , I explained that I am Indian, not an issue fir me after which , I was grabbed by my r shirt and almost assaulted. Kept saying Pakistan which hotel you staying , During my stay, I was asked to produce my room key everywhere . Others walked in with no problem. I was staying for three nights on my own with no guests visiting. It’s clear they have had a problem with a particular country. I do not think it was personal.

La configuration des lieux.

Notre chambre côté piscine (qui n'est hélas pas utilisée en tant que piscine!?) avec des fêtards et une musique trop forte jusqu'au petit matin. Lieu bruyant, fatiguant et parfois mal fréquenté "Hôtel pour adultes"... et casino jouxtant l'hôtel. Vraiment tout sauf reposant

Amazing Hotel Staff. Cleaners, Receptionist, All Employees Were Amazing! A Big Shout Out To Abdul At Reception, Amazing Person! Security Very Welcoming.

Less Music During The Day Would Be Nice. Sometimes It Can Be Late But Thats Because They Have Pool Side/Club Lounge

Le personnel réception restaurant et la piscine est au top à l’écoute et au petit soin le ptit dej est varié et trop bon la piscine est très bien aussi on reviendra toujours inchaallah

L’hôtel était propre, le personnel accueillant et le service impeccable. Je recommande cet établissement.

من أسوأ الفنادق التي سكنت فيها على الإطلاق. مستوى النظافة متدنٍ جدًا، ولا يوجد مصعد، والخدمة سيئة للغاية. الأمر الأكثر استياءً هو سوء تعامل الموظفين وعدم احترامهم للنزلاء، بالإضافة إلى محاولة طلب رشوة بشكل غير مباشر. وعندما رفضت دفع أي مبلغ غير مستحق، ساءت المعاملة بشكل ملحوظ. كما طلبت حجز طاولة لمشاهدة المباراة، وتم إبلاغي بعدم إمكانية الحجز، ثم فوجئت قبل بدء المباراة بأن جميع الطاولات كانت محجوزة، في تصرف يفتقر إلى الشفافية والمصداقية. ومن الممارسات غير المقبولة أيضًا رفض استقبال أي زائر داخل الفندق، سواء كان رجلًا أو امرأة، دون توضيح مبرر واضح أو التعامل مع النزلاء بأسلوب مهني ولائق، مما يعكس سوء الإدارة والتعامل. كانت تجربة سيئة بكل المقاييس، ولن أكررها مطلقًا، ولا أنصح أي شخص بالإقامة في هذا الفندق لما لمسته من سوء النظافة، وضعف الخدمة، وسوء المعاملة، وغياب الاحترافية والشفافية في التعامل مع النزلاء.

من أسوأ الفنادق التي سكنت فيها على الإطلاق. مستوى النظافة متدنٍ جدًا، ولا يوجد مصعد، والخدمة سيئة للغاية. الأمر الأكثر استياءً هو سوء تعامل الموظفين وعدم احترامهم للنزلاء، بالإضافة إلى محاولة طلب رشوة بشكل غير مباشر. وعندما رفضت دفع أي مبلغ غير مستحق، ساءت المعاملة بشكل ملحوظ. كما طلبت حجز طاولة لمشاهدة المباراة، وتم إبلاغي بعدم إمكانية الحجز، ثم فوجئت قبل بدء المباراة بأن جميع الطاولات كانت محجوزة، في تصرف يفتقر إلى الشفافية والمصداقية. ومن الممارسات غير المقبولة أيضًا رفض استقبال أي زائر داخل الفندق، سواء كان رجلًا أو امرأة، دون توضيح مبرر واضح أو التعامل مع النزلاء بأسلوب مهني ولائق، مما يعكس سوء الإدارة والتعامل. كانت تجربة سيئة بكل المقاييس، ولن أكررها مطلقًا، ولا أنصح أي شخص بالإقامة في هذا الفندق لما لمسته من سوء النظافة، وضعف الخدمة، وسوء المعاملة، وغياب الاحترافية والشفافية في التعامل مع النزلاء.

Abedhadi in reception he was amazing give as great room tarik at the swing poll restaurant managier was great .its was nice been there food 🔥

Nothing

منظر المسبح

غير راقي بالتعامل مع الزبناء

Trop de bruit

المكان جميل جدا وموقعه ممتاز

Nulla

La struttura per niente accogliente lo staff era sempre incazzato maleducati , c’era sempre casino non si poteva dormire fino alle 4 di mattina con la musica alta

مكان جميل جدا 🌹

غير مناسب للعائلات

القرب من جميع الاماكن .. تعامل الموظفين من الاستقبال محمد وعبدالهادي والبنات الي بالاستقبال .. ورشيد و طارق ابو اميرة النظافة ومسؤوله النظافة وكل شي متوفر بالفندق مايحتاج اطلع لو ابي اجلس شكراا لهم وفاطمة الزهراء Manager 🙏🏼

الموقع

الغرف صغيره جدا

Great location decent bed size

Great amenities

Wie immer Hervorragend

Alles

De omgeving. Alles is op loopafstand, het personeel is erg lief en behulpzaam.

Erg gehorig en feestjes die door gaan tot 6 uur sochtends. Dit zorgt ervoor dat je geen nachtrust hebt.

Was value for money, breakfast was good and staff were very polite

It was a pleasant few days stay

From the receptionist to the cleaning staff they all was amazing. Mohammed at the counter and Marwan on the night shift pool side service was great always smiling and an amazing service provided overall.

I think it would be great if the actual night shift had more then one person running around as it becomes timely just as ordering a simple beverage overall the service was great just it seems as if they night shift staff could be added to for faster hotel service.

Allting

Inget

Les fréquentations. Le bruit.

Ausstattung, Hygiene, Personal

-

From the day we arrived, we felt genuinely welcomed. A few people really deserve special recognition. The young guy who served us breakfast with the glasses every morning all week was an absolute asset to the hotel. The lifeguard was lovely, and the DJ was not only super talented at what he does, but kept the energy up even when it was literally just me and my friend in the pool, basically a private DJ set. And last but definitely not least, Hicham, the floor manager in the bar, was fantastic. Honestly, the staff were amazing. Considering half of our stay was during Ramadan, they all worked incredibly hard to make sure we felt looked after. A few other things worth noting: the restaurant prices were very reasonable compared to the rest of the city, and the food was great. There is also a shop right next door where you can buy cigarettes, snacks, and water, so if you want a lazy holiday where you barely leave the hotel, that is totally an option. Yes, it is loud until around 2am, but the windows are modern and very soundproof, so we did not have any issues with noise.

The only thing that put a damper on an otherwise amazing stay was our checkout experience. We had requested a late checkout the day before, and the receptionist on the night shift told us we could stay until 2pm and that she would do it for free. We were more than happy to pay, so that was never the issue. What was frustrating was that the following morning, on the 22nd, the woman at reception started banging on our door at 1pm while I was naked, then kept me at the door shouting that she had already given us one extra hour and that we needed to leave immediately. As two people who both work in hotels, we completely understand that rooms need to be turned over, especially if the hotel is fully booked. But in that case, do not offer a 2pm checkout if you actually need guests out by 12. We would have understood if that had been communicated properly. Instead, we were rushed out so suddenly that neither of us had time to shower or wash our hair before travelling home, meaning we were stuck on a long journey and early-hours flight covered in chlorine from the pool. It made for a very uncomfortable and itchy trip home. It was disappointing because this was the only negative part of an otherwise brilliant stay. Perhaps the receptionist on duty that morning could benefit from some further training in communication and guest handling. Aside from that, kudos to the team, the staff overall were wonderful, and we had a really lovely time.

Un mauvais choix que j'ai fait trop de bruit pas de respect méfiez-vous vous une mauvaise expérience

Tous si pas pour les familles

Nous avons apprécié la décoration et la qualité de la chambre et salle de bain

Everything.

Nothing.

Nice hotel, close to the center and the sea. I recommend it.

Location

Staff atrocious behaviour. There was no hot water Ive been accused being a prostitute

Ce que nous avons le plus apprécié c’est le service, les personnes qui travaillent à l’accueil ont fait tout leur possible pour répondre à nos attentes c’était vraiment parfait sur ce point là

Ce qui était le moins agréable était le bruit, les chambres ne sont pas équipées de double vitrage. On entend la musique comme si nous étions avec les fenêtres grandes ouvertes !

شكرا من القلب لإدارة الفندق وموظف الاستقبال الانيق الذي تعامل معنا بكل احترام وتقدير وقام بالمساعدة بكل شي الاستاذ محمد ❣️

I had a very pleasant stay at Hotel Mabrouk in Agadir and overall it was a great experience. The hotel is in a very convenient location, close to shops, cafes, and not too far from the beach, which made it easy to explore the area. The staff were friendly, welcoming, and always ready to help. From check-in to check-out, they made sure everything was comfortable and smooth. Whenever I needed assistance or had a question, they responded politely and professionally. The room was clean, spacious, and well-maintained. Housekeeping did a good job every day, and the bed was comfortable, which helped me rest well after long days out in the city. The atmosphere of the hotel was calm and relaxing. I also appreciated the good value for money. For the price, the services and comfort provided were more than satisfactory. It’s a simple but honest hotel that delivers what it promises. Overall, I am happy with my stay at Hotel Mabrouk and would recommend it to anyone visiting Agadir, especially travelers looking for a clean, affordable, and friendly place to stay. I would definitely consider staying here again.

The hotel tax was 35 DH. I paid 50 DH at reception and didn’t get my 15 DH change back, but it’s okay 😂 I’ll take it as my luck.

Personnel d accueil et du restaurant.

Le.bruit, si comme si tu dort dans une boite de nuit. La musique toute la nuit jusqu'à 7h du matin. Déconseillé pour les familles et pour les gens qui veulent se reposer.

Location good/ Breakfast fresh and tasty and Staff always accommodating and considerate.

J’ai passé une mauvaise expérience dans cet hotel, le volume de la musique est extrêmement fort dans la piscine empêcher de se reposer dans la chambre jusqu’à 1h30 la nuit. La clientèle est irrespectueuse de cet hotel et produisait des nuisances sonores pendant toute la soirée. Après avoir appelé la réception 3 fois, aucune solution n’a été faite pour inciter les autres voyageurs a baisser le son. Les hurlements et cries dans les couloirs et bruits des boites de nuits d’a côté ont rendu le séjour une catastrophe. Malgré le changement de la chambre par l’établissement, on avait droit au même comportement des clients sans aucune action de remise d’ordre par la direction. On était obligé de finir notre séjour dignement ailleurs. La chambre était propre mais porte des traces de brûlure des chicha par terre. Le petit déjeuner étais très basique et ne valait pas le prix de la chambre. Je ne recommande pas cet hotel (ou plutôt boite de nuit) et le rapport qualité prix est extrêmement exagéré.

Très bon séjour, logement propre et bien situé , tout était parfait.

العاملون طيبون

نقص كبير في الخدمات

Accueil chaleureux et logement impeccable. Je recommande.

On a positive note, the staff are very polite and genuinely try to help with any requests. Their attitude is the only strong point. Especially Youssef who always welcomed us with a smile.

Warning: most positive reviews appear to be for the nightclub, not the hotel. Mabrouk is primarily a nightclub complex; the hotel feels like a secondary operation. There is no elevator in the hotel, so have that in mind if you are considering staying here. Unfortunately, the hotel itself is in extremely poor condition. The parquet floors, cabinets, and interior are heavily damaged by water. There is severe mold in the rooms—so bad that anything you bring home will likely need multiple washes. Smoking is allowed indoors, and on top of that, an excessive amount of cleaning chemicals is used, leaving the air heavily saturated and unpleasant. The complex includes three clubs, which may look nice, but if you are not used to Moroccan nightlife, the atmosphere can feel strange. Dancing or any kind of open fun activity is clearly discouraged or not allowed. Prices are very high for tourists: approximately £8 for a pint of beer and £16 for a vodka Red Bull, plus additional service fees. If you are looking for a relaxing holiday with friends, a partner, or family, I strongly recommend choosing somewhere else.