Louisa Aparthotel Las Terrenas

Perfect

This was my third time staying at this Louisa, the first time perfect, however now the property is falling apart, we stayed in the penthouse B3. The building outside has mold everywhere . The beds an are super hard and squeaky, the pillows are like flat pancakes, linen were old and stained,the internet is super slow. The safe was broken, Jacuzzi was broken, pool was dirty and you could see the mold from the top. Staff at the restaurant were not very attentive and the look grouchy all time.

Quiet and close to the beach perfect for a relaxing vacation. Extremely clean. Only thing I would change is having a small restaurant or bar to buy from

It was new and very nice inside the apartment. It was very near the beach. Everyone was very nice and helpful

This was our second time staying at the Louisa Aparthotel and this is the only place we will be staying at when we visit Las Terrenas. The location is perfect - close to the beach but quiet at the same time. The apartment is clean and comfortable, the perfect size for our family of 4. The staff is very welcoming and accomodating. You will not regret staying here!!

Great place to relax

Every time I make my reservation and staying there alway happy I feel so much peace also the breakfast was amazing ❤️🙏

Great location and design.

Great place! Walking distance to an amazing beach.

This was my 3rd time staying at this property, the first time was perfect, second visit we had issues with the jacuzzi being dirty but they eventually cleaned it . This visit upon arrival we found the jacuzzi very dirty and asked for it to be cleaned, no one showed up , next day we let them know that no one showed up to clean it, once again they say someone will go clean it and no one showed up. After paying extra for a jacuzzi on the roof top twice and having the same issue is enough. Pool was also turning green and walls were moldy.

The property is comfortable, relaxing, and complete. I would return to this complex- the only thing is that they have an electricity fee and it is hard to gauge if you will go over.

Ony issue we had was the wifi coonnection not workin and they could not move me to anoother apartment since no ooother available. but this place is great! Would come again.

This is my third year staying at this hotel as is a fantastic property in Las Terrenas in playa las Ballena’s The apt hotel is very modern and the staff is excellent easy to walk to town and chill vibes at their beach club house The Eden. Whether you want to come with family or as a couple this place is magical. Love it there! Great location and beach.

This is a semi-secluded place to get away from the everyday problems that life brings. I’ve never felt so relaxed and secure as I did here. I will be back.

Everything was really good. Place, area, pool, beach, restaurants and more. The only thing that I didn't like was the mattress. It was too hard for my liking. But other than that, everything was perfect.

Nice small property on a side street approximately 200-300 feet from the ocean

It was great. Everything was close by and there was food delivery

Todo el personal fue muy amable y servicial. La playa está a menos de 3 mins y el desayuno que sirven es delicioso.

It’s a nice, clean place

Hermosa la playa, la atención y el lugar

Definitely staying at Louisa soon in my next trip to Terrenas, good staff and good breakfast at Eden restaurant beachfront

Excellent staff. Breakfast was very good.

My family and I had a great time. Staff was great and the property was superb. Highly recommended and ok definitely be back!

We had a really great stay at this hotel. We went as a couple and really enjoyed the serene of the pool. We also walked just up the street and spent quite a bit of time at the beach and the restaurants along the beach were really great. The rooms were really nice but honestly we spent very little time in the rooms as the area is so great for walking around and going to see everything. The morning breakfast that was provided at the beach was amazing! They also had golf cart rides available if you needed to go a short distance or just didn’t really feel like walking the 1 minute to the beach

The overall stay was great with just a couple little things The jacuzzi was very dirty and service at the restaurant was super slow

Great value. Loved it

Excelente lugar y ubicación. Bien tranquilo

This is my third time staying there and it’s always good, excellent location, excellent staff…. todo bien!

I loved this place, I am familiar with the area and this is the best place I’ve stayed so far. The best location, close to an amazing beach. Best price-quality in the area. The only thing I would have liked is for the breakfast to be less heavy (it was fried eggs, fried cheese, fried salami and fried plantains) and have fruits or juices. I am not sure if I wasn’t offered the healthy options or if they aren’t available. But I would be back for sure! Really enjoyed the stay.

This is my go to spot in Las Terenas, clean, friendly, same. They take good care of the property and treat you well.

I like the atmosphere

Better than photos !!!

I didn't like the poor communication with staff and all the restrictions

What I liked must about Louisa was how near the hotel is to beautiful beach, just few minutes walk, the appartment was clean and confortable. Not much to do around but for us was a blessing to have the beach so close

Impecable attention, super nice and friendly. Safe, great breakfast, attention to details. We loved it. 3 minutes walking to beautiful beach. SAFETY is a must for them, and they take care if all your needs and wants. Understand why Dominican Republic is such an amazing place to vacation. They embrace you with hospitality and amazing smiles.

Nice hotel. Close to the beach and very friendly staff.

Very good everything nice cleaning and very relaxing

Modern, newer, spacious, steps from the beach (Las Ballenas) free parking, A/C, quiet close to town (restaurants, shops, etc).

It was clean and modern. Quite comfortable apartment. On the down side: requires a half a block walk to the beach on a narrow street without sidewalk while cars and motorcycles zip by you. The same applies to breakfast, that was actually delicious. The beach is quite nice

Nice a quiet place, wonderfull apartments. Really close to the beach.

I love this place. The place was so clean and well maintained. The staff are very friendly, respectful and accommodating. Everything you are being sold is what you get. Everything is so convenient and nearby. The breakfast buffet was excellent and the staff at the restaurant are very friendly. We’ll definitely come back. I’m already planning my next vacation. Thank you to all the staff.

beautiful property by the beach. Our favorite - we always stay there.

Its was good but not better than the first time , restaurant was close and the electric car never offered me a ride .

Nos encanto las atenciones del hotel, de la recepción. Ayudan en todo. estan disponibles en cualquier momento. Las areas comunes estan bien cuidadas. Fuimos en familia y la pasamos muy bien.

Very nice place with lots of privacy. Pool was not so clean but apt was excellent with cooking amenities. Only downfall was the restaurant. Not in the location out by the beach although the hotel employees were very nice and even offer a ride to the restaurant. The restaurant itself is outside in front of beach However that service was by far the worst i have ever experienced.. Either choose another place to eat or buy your own to cook. Other than that place was beautiful and peaceful. The name of that restaurant was Colibre dont eat there!!

The floor was sooo dirty

Excelente el lugar, muy acogedor, limpio. El personal muy atento.

Penthouse was absolutely beautiful . We will definitely be coming back to stay again. Staff was very friendly and accommodating

Great little place. Friendly people there, including very friendly girl in reception. Me and my wife enjoyed the quiet surroundings.

Excellent service, extremely friendly staff!!! Property is just as shown in pictures. Clean, nicely decorated, spacious. We we a a family of 4, 2 adults and 2 teens, and were very comfortable in our apartment. The property is not beachfront, but just next to it. I have stayed at beach hotels were have had a longer walk. You don't feel away from it. The breakfast was perfect, right on the beach, priceless!!! Already planning our next visit.

Me gustó mucho el apartamento, con todo lo necesario para pasarla en familia, preparar comidas y descansar. El desayuno en la playa fue espectacular. La cercanía a la hermosa playa de las Ballenas. La atención del personal muy buena. Sugiero que pongan cortinas en la sala de estar más cubridoras, no había mucha privacidad, ya que las cortinas eran transparentes.

Been here three times and already planning a forth.

Awesome place to stay! Literally a couple of steps away from the beach and pool was nice as well. Would stay again.

The hotel is beautiful and very close to the beach. I was in a penthouse, however I found mildew in the shower, the bed was hard like a rock, very uncomfortable. The pillows were very thing. I stayed for 9 days !and the respond was we do not offer more pillows. The restaurant is next to the beach food was ok, my first day at the restaurant I asked for salt and came to the table when I was almost done eating. The massage ladies at the beach come to greet you before the servers. The manager at the restaurant is never around to see what’s wrong in the restaurant. And to top Jose Luis the golf car driver was so rude and disrespectful. He was having a really bad day I guess.

Clean, Modern and Close to the Beautiful beach Las Ballenas.

Loved everything about this place. The apartments are clean and beautiful and have everything needed for a pleasant stay. Beautiful pool, delicious breakfast and great customer service.

me gusta la propiedad , los empleados son muy amables.

Beautiful apartments - great stay always

Best vacation ever!

It’s ok

mi mejor lugar para vacionar en las terrenas .. todo esta facil y comodo es un lugar muy agradable y los apartamentos estan siempre limpio . lo visito todos los meses . es mi favorito en toda la area de la terrena

The property is very nice but the staff was not very helpful.

I really liked the pool the apartment is excellent but the Internet did not reach the main room that was my only drawback, I in particular recommend this apartment

Excellent location, very clean

Awesome, awesome hotel. Will return

Luisa is the perfect place to stay for families. The property is always very clean and well staffed. The Beach is a short 3 min walk away, where there is food, drinks and music. We absolutely love it here!

Perfect and beautiful place and quiet i love ittttttttttt

Lo único que no estaba bien era la cama y las almohada estaba como bola de algodón y la sabana de la cama picaba mucho pero en lo demás estaba bien es mi segunda ves .pero me sorprendió lo de la almohada y la cama

More than expected. Everything Brand New and excellent quality. Friendly Staff. Every single appliance you might need. Will definitely come back ASAP Note. Only need to improve the timing for breakfasts.... About 45 minute wait with not that much guest to justify

Great, private, clean

Super modern almost new property. We had PH unit with large balcony overlooking pool, roofdeck was not used. Large walk in shower and separate toilet rooms (2). Very short walk to beach. Beachfront bar/restaurant included breakfast. Staff was great too

I love the unit. It is accessible on foot to everything. It is clean, open, has nice private outdoor space with open access to the living area, has all we needed for our stay, short walk to beach, chairs provided. Golf cart rides available if needed. Breakfast was included and plentiful. My food was cold so I didn’t eat it. Didn’t want to bother my waitress again because I already asked her to bring me a separate sugar container after she gave me from another table where some people were still eating. (COVID-19 concern). I would suggest that they provided sugar packets, not shared containers where the guests use spoons to get the sugar. Besides this, I would definitely go back. After breakfast we had a nice walk in the beach. The staff is courteous but the breakfast staff (my server) can benefit Of a little bit of basic serving etiquettes ( maybe she wasn’t feeling good). We practiced good cdc recommandations, plus we clean everything around with Lysol wipes. I recommend this place.

It is such a beautiful and complete appartment , it literally has everything you need for a nice stay

I can say that the property itself is very nice/rooms are clean/food was great/it was close to the beach but a little walking distance from everything else. The security guy and the gentleman who takes care of the cars overnight (I forget their names which I wish I didn’t) they were the only staff that I was able to have good communication with and treated us like we belonged there. The girl who checked us in, although she was nice, she seemed as though she was nervous doing her job, she could not speak clearly at all, she could not answer any of the questions about anything I asked her, she failed to give any information about the surrounding area, she didn’t mention what we can expect staying at the property, so for me the check in was sub par considering what I was expecting. there was a lack of communication amongst the staff after we had a piece of kitchen appliance almost fall on top of us (oven hood cover), which they are very lucky did not injure me or my partner. There was another gentleman who worked check in, which I can’t remember his name, but he had the worst attitude, as if all of my questions were bothering him, I wish I could remember his name because he was the worst. Lastly, eden restaurant was understandably busy the day of our check out but me and my partner were sitting for an hour before our order was taken, but Charlie decided he wanted to take an order from people who just walkedin, even after stating he was not a waiter, we got food 3 hours later.

This was an excellent family mini vacations. This hotel is highly recommended. We enjoyed a lot our stay here. The people, the location, the rooms and service were amazing. My only complaint was the food availability in the 3rd day...

Weather was very good most of days. Property is in excellent conditions. Quick check in. Cleaning in rooms is not all days and not so good. Need to improve this. Great Wi-Fi but just in room. Evaluate in common areas. Beach is amazing.

We really enjoyed staying at this hotel. Terrenas has the most beautiful beaches in the north of the country. The hotel, the people, the food, everything is amazing. Stay here an you won’t be disappointed.

It was great

- It is nice place and has a good location. - Breakfast it is very good and the employees are helpful.

First time Visiting this place and loved everything about it. From the security guy who greet you when you first arrive to the staff at the front desk, are all great. The apartments are very clean and modern. Beach is just steps away. We really couldn’t ask for anything better; we are already planning our next vacation to Samana and this is definitely the place we are staying.

Our week long stay here was absolutely perfect. The property was beautiful and very clean. It sits down a quiet street right off the beach and breakfast included at their restaurant on the beach was a great way to start each day. There were lounge chairs on the beach for use and it really was the most beautiful beach in the area. It is a short 1 mile walk to the main town and a good selection of restaurants so I highly recommend staying in this area where all the boutique hotels are and away from the busy streets of downtown. We were there during COVID and the cleanliness was impeccable and the staff was so kind and helpful. The balconies were also a perfect place to sit and enjoy a drink and some food after the 8pm curfew hit. We highly recommend visiting Las Terrenas for a true DR experience and the best place to stay is without a doubt Louisa!

Property looks new, i was located right in front of the pool. Great view not much noice around which is nice. The breakfast was great should request all employees to wear a mask while serving. we wouldve liked to have a mop, broom and trash to be picked at least once a day since trash cans are not bit

well maintain. Breakfast is amazing. Property was clean, well keep and reception staff is nice and professional.

Louisa Apartahotel is a terrific property. The rooms are super comfortable and the staff very accommodating. The pool is great and breakfast on the beach delicious.

We loved everything at Louisa, we will recommend the place!

We love how quiet it is but near the beach. Best of both worlds.

Modern facilities , very clean and short walk to beach

Besides the nice apartment an nice pool an beach breakfast is good to but when we got there there was a security deos i didn't have knowledge to an the front desk guy was rude

Is a very good property, modern and clean. Pool is awesome.

Super clean and modern apartment. Big spacious bedroom. Nice patio with lots of seating. Nice sized kitchen with micro, stove/oven and fridge. Two toilets!! Only a 4 min walk to the beach.

We throughly enjoyed our stay at Louisa. It was very spacious and clean. All staff were very helpful and friendly. Close enough to walk into town for restaurants and shops.

New property walking distance of the beach. Very pretty Beach. Nice staff, especially Beatriz.

New property in excellent conditions. Beautiful place.. Want to go again... Excellent price...

The property is new and very close to the beach. Overall good and safe place to be on holidays.

its brand new and very well equipped with high quality furniture, pool area is amazing

*There is no overnight receptionist. *Power went out more than once during my stay (couple of minute). *Breakfast is not bad at all & the beachfront view is gorgeous *Used sheets and beach towels must be given first for change *Emails are overlooked - they will answer some question if not any *Language is a bit of a barrier here *Facility looks clean but I found a roach in my main bathroom (I have pictures) *Breakfast staff does not know how to deal with large groups (we were a family 12) Overall, if you want a relaxed stay - no children, no cooking - come here. If you have a large family and want to cook, have little kids - find somewhere else to stay. This facility is not a large family friendly stay.

I wish I had more time to stay, the place is amazing and comfortable. The staff is very friendly and helpful.

it I completely new and build with high quality materials , big terrace , huge bathrooms … it is an extremely comfortable apartment . The pool area is amazingly beautiful and the beach a 2 minute walk

Awesome service! Excellent customer sevice, friendly personnel. Apartments, yard and pool area always cleaned

Louisa Aparthotel provides a relaxing place for you to enjoy BEAUTIFUL Las Terrenas. Even though it's not right on the beach, it has a private pool and is about a 2 minute walk to the beach (might I add Las Terrenas has the most beautiful beaches I've seen in the DR). We loved breakfast on the beach and being able to use that restaurant as our beach spot. We loved the town, excellent and helpful staff, great location!