Santasport Apartment Hotel vs Similar Hotels

Apartments are described as spacious, modern and comfortable with large balconies and private saunas. Negatives include firm beds for some guests, cold floors, occasional missing small fittings (towel hook) and lack of AC in warm months.

Rooms were spacious but some furnishings seemed outdated.

The room was compact and clean, though quite hot, affecting sleep quality.

Rooms noted as comfortable, but some feedback on size and furnishings.

Generally praised as clean and tidy in many reviews (rooms/apartments described as 'siisti', 'clean'), but recurring mentions of sandy corridors, lack of visible cleaning during a week and missing trash bins lowered this slightly.

The rooms were clean, but some areas showed signs of wear and dated furniture.

The cottage was clean and nice, but there were concerns about space for larger groups.

Spotlessly clean hotel mentioned in several reviews.

Excellent location for activities and resorts (close to sport/activities, good views including reindeer, near shopping and nature paths). A few guests noted it is a little outside central town or a few kilometres from Santa's Village, but overall location is a strong positive for the target audience.

Central location and proximity to attractions were appreciated.

Property was in a good location for use of the lake and summer restaurant.

Central location frequently praised across reviews.

Staff frequently described as friendly and helpful; reception assistance mentioned positively. Some service issues (late check-in, unanswered phone calls, little apology/explanation) were reported but overall service sentiment is strong.

Friendly and helpful staff noted in multiple reviews.

The staff were very nice and in a good mood at all times.

Extremely friendly and helpful receptionist and breakfast staff highlighted multiple times.

Breakfast is repeatedly called excellent ('super super super colazione', 'toll') and many guests praised the selection. A minority mentioned a canteen-like feeling or lack of breakfast inclusion; overall F&B is a standout positive.

Mixed feedback on food quality, with suggestions for improvement.

The breakfast had a large variety of food and tasted great.

Breakfast quality rated positively, although some requests for variety.

In-room saunas, on-site activities and family-friendly amenities are repeatedly praised. However, several guests reported the pool/spa was closed or under renovation and not always communicated in advance, which reduced this score slightly.

Great pool and spa facilities, play areas for kids.

The presence of a sauna and the cozy loft were highlights.

Amenities like sauna and breakfast were well-reviewed.

Many find the property good value (free parking, well-equipped apartments) but some consider it pricey especially when breakfast is not included or when facilities (spa/pool) are unavailable.

Some reviewers felt prices were not justified for the services received.

The overall experience was satisfactory considering the price.

Some comments regarding high prices during peak season.