Noi Bai Ville Airport Hotel

Nothing!!!!!

The hotel still far from the city! The room doesn't have the right charge for the phone!!! My advice for everyone is not choose this hotel if your plan is explore the city... The logist of Hanoi is different compare Ho Chi Minh where the aereoport still close the city!!! The logistic of Hanoi is not make sense! I book this hotel and i suppose the aereoport still close to the city, but when de grab drop me in this Hotel i realize nothing exist around me! The city distance 40km be careful!!!

Estaba cerca del aeropuerto y el hombre que trabaja ahi era muy majo y servicial, la cama tambien era muy comoda.

Era muy viejo y no era como las fotos. tambien muy oscuro y el la ducha no tiene separacion para no mojar.

Nice and close to airport, was very late to arrive because of flight. And staff were nice enough to help the situation

Honestly the only good thing was the close proximity to the airport.

We are a family of 4 with 2 small kids. Spent 6 hours driving from Sapa after getting stranded there with the typhoon. Booked this hotel because of its close proximity to the airport. Notified the hotel we will be arriving late at 1am and received confirmation that they will be waiting for us. Arrived at 1am and was told that despite our confirmed booking, they had no rooms available. Heavy rains outside in a relatively deserted part of Hanoi. Had to sleep in their lobby on the chairs until a room became available at 5am. Really unsatisfactory and especially difficult with 2 small overtired kids. Still not sure how Booking.com and the hotel can confirm a booking when there are no rooms available. Not happy at all.

Breakfast could improve greatly

el dueño del alojamiento es encantador, todo muy limpio, recomendable.

Очень заботливый персонал. Сразу же написали, нужна ли встреча в аэропорту.

Supervriendelijke service en grote kamer.

Matras was aan de harde kant.

Top floor double rooms , that had plenty of room with big bags. Air conditioned with a big bathroom

Bess were very hard ... sheets but no blankets

Good option for short stay before of after flight. Close to aiport, transfer options. All good. Great price/performance.

Mr. Andy Hung is simply the best host! He is the calmest, happiest, and most positive person I’ve ever met. I truly enjoyed my short stay with him, his lovely wife Mai, and their only daughter Im. Although it was just a layover, it turned into one of the most memorable experiences—especially our wonderful trip to the Old Quarters of Hanoi and the unforgettable Vietnamese food! Visiting Mega Grand World was also a great highlight. I can confidently say: when I return to Hanoi with my entire family, it will only be with Mr. Andy Hung.

Nothing.

The host was very friendly and helpful. I booked on landing at Hanoi airport and he picked us up within 30 minutes. The room was spacious and clean. Very good value and great location for an overnight stay near the airport

The location was perfect if you're waiting for a flight or have a short stay with flights in between. Getting to the city wasn't a problem either, as Andy is an excellent host—he can arrange taxi service at a much more affordable price than what you'd pay with Grab, and he's always ready to help you with any issue. He offered assistance no matter the time, day or night. I really enjoyed the area; there's a local market nearby, and if you want to experience real Vietnamese life beyond just the tourist spots, this is the perfect place. The room was spacious and the bed very comfortable. Breakfast was delicious

The bathroom could use a bit of renovation, and having a shower cabin would be a great addition. However, overall, I would definitely come back.

It's a comfortable stay for me.The room is very big and clean and super friendly staffs and Very accommodating they help me order food and the coffee shop besides is so nice the drinks also and the baby clothes shop beside I buy some baby clothes it's affordable and nice material also.The airport service is good also and I highly recommended this hotel.

Lovely manager, very clean and conveniently located near airport. Quiet room at back of hotel, fun gold decor, excellent hot shower

Not many places to eat nearby, by enough to get by with

Peaceful ambience

Language barrier

Staff were amazing, picked me up from airport at 1:00am. Great communication, clean room. Everything that I needed after a long travel day.

The staff was great, helpful, friendly. The room was nice, and affordable. It was a short drive to the airport, grab was about $3.

Not many restaurants in the area. Also I booked a room with a bath tub and didn't get one, but I didn't press it since it was only one night.

I felt so well taken care of! I arrived at night, and Andy made sure I got some pho for dinner! The hotel also helped with my airport transfer and long onwards travel at a good rate. The room was very specious and I enjoyed having a hot bath. Of course the facilities aren’t luxury, but the value for money is very good. Highly recommend for an airport hotel :)

some stains on the couch

The staff are nice

great location near to airport, good if u have an early morning flight to catch. reasonable price, big room, shower water pressure is good. Friendly staffs. Will visit again on next trip. They have airport transfer service.

Non

Everything was perfect. Clean rooms, friendly owner and very close to the airport. Ot is possible to arrange to transfer to the airport at reasonable price. Definitely recommend

Everything was perfect. Very friendly and helpful owner. Rooms are spacious and clean. Very close to the airport

Everything. The staff Andy was the best, very helpful so thank you.

Stayed here for an early flight out. Affordable, shuttle service, friendly, very fast communication with excellent English.

Very warm and friendly welcoming with tee or coffee. The room and the bed were absolutely fine and comfortable! Breakfast was good 👍 😊 We loved to stay there and will book it again! I definitely recommend the Hotel!

Amazing staff and helpful

Comfortable room well lit

Closer to airport

I had an absolutely dreadful experience at the Noi Bai Ville Airport Hotel. We booked it specifically for its proximity to the airport, arriving at 3 am. While the room itself was adequate, the electricity went out between 5 and 6 am and remained off until we left around 10 am. This meant no Wi-Fi, which was incredibly inconvenient. To make matters worse, around 8 am, someone (presumably the cleaning lady) randomly opened our room door, startled us, and then simply closed it. This was quite unsettling. Having been awake all night, this power outage and intrusion made for an extremely uncomfortable and sleepless stay. I cannot recommend this hotel.

Very nice

Great location for airport access but the best part of staying here was the invaluable help from the host Tobin . Highly recommend his travel services!

All good!

It is a great place to stay while arriving at and leaving the airport. The staff and manager were friendly and hospitable. Thank you!!

Very friendly and helpful staff! Talk to the hotel manager and he will make it very easy and convenient for you to go anywhere in Vietnam! If you have problems during your journey, call the hotel manager and he will fix the problem! No problem!

I love this location for a hotel. Close to airport - but not too close! Authentic tourist-free local atmosphere!

I didn't like leaving this friendly hotel! My home away from home!

Staffs are super friendly and very helpful

It’s conveniently close to the airport. The staff is extremely helpful.

The surroundings

My home away from home! I love this hotel and I love the area. No tourists!

Close to Hanoi International Airport. This hotel will arrange a private car to pick you up at the airport and bring you to the hotel - avoid the aggressive taxi pushers outside the airport and travel with a service you can trust. Clean rooms, friendly and helpful staff and authentic Vietnamese neighborhood makes this hotel my home away from home! Excellent travel agency located within the hotel will provide you with a holiday in Vietnam that you will never forget!

Conveniently located close to the Hanoi airport! Send a message to Mr. Tobin (hotel manager) and he will send a private car to pick you up at the airport - avoid the gauntlet of aggressive taxi drivers outside the airport! Let Mr. Tobin arrange all of your travel plans and benefit from his help from anywhere you are! You personal trusted fixer! Travel safe!

Nothing more

建物自体が古く、調度品も充実していない。たまたま、このエリアだけ落雷の影響で停電となり、1〜2時間ほどクーラーが使えず暑かった。 ただ、宿泊代はそれなりに安かった。

This accommodating hotel,owner and staff his brother are really an example of of affordable luxury.And not just the rooms but how far and beyond you go to make some ones stay really special.In my case: I got my self in a pickle with taxi at airport with the chaos of 100s of of people about to travel . Mr Tobi arranged a taxi for me and got me out of there. I also had issues with my visa not coming through for India and my Vietnam visa was expiring the next day.Mr Tobi helped me with that and many more things.Lift to ATM,Got my cigarettes which were the cheapest I’d paid in my whole month in Vietnam,offered me a discounted room if I wasn’t aloud to leave the country and got me out of a financial issue at the airport which I’ll keep the story to myself but with him,his knowledge for the tourism trade (his job once he was a major reason it wasn’t disastrous!. The hotel its self has every thing close by.Off the Beaton track temples,restaurants,shops,ATM and km away and even a couple of karoke bars. It has lift and breakfast is brought to you room after you WhatsApp Mr Tobi.Mini bar (small fee for drinks)Amazing bathroom with a bath that is jacuzzi like and the lighting in the room is so state of the art you can create a mood with the room.Warm colours or neutral white. I can’t thank them enough I really can’t. If you want a hotel near airport this is the place to stay.There is cheaper but there cheaper for a reason.A longer stay next time as it’s more that just a room near the airport.

I can’t fault any thing.Even the passing traffic daily traffic is silenced because of the double glaze windows.

Good location for an overnight stay for an early morning flight

Bed was so uncomfortable and so were the pillows, felt like I was sleeping on rocks - Real shame as only reason I stayed was for a decent nights sleep before my flight... Also room is almost too big so hard for the AC to properly work

Great service, lovely people, good local area

We liked how close the hotel is to the airport, guys at the reception were nice and helped with our luggage

Compared to the pics, it is very outdated and you can tell furniture has been there for a while. AC is very dusty and room was covered with flies. I killed a random bug that was on the floor too.

There is a loud disturbance on the microphone by one of the neighboring speakers, which is broadcast twice a day at 6:30 am and 6 pm. This disturbs the tourist guests while sleeping in the morning in hotels, and is also annoying for the elderly and children. This practice must be stopped by the local authorities.

The service was wonderful. We received breakfast and the room seemed clean. I’m not sure about the area as we only stayed for airport in the morning. However- it was easy to get a lift to airport(not provided by hotel used grab).

The service was excellent, they even brought us breakfast to the room before our flight.

The place was really nice & bed was very comfortable! The host was incredibly kind & helped us out so much with travel & taxis! We will definitely be back in the future

Large room with excellent staff. The breakfast was excellent - the best we have had on our trip so far.

Location is great for a late arrival at the airport but is not good for a long term stay.

Close to the airport, on a nice high street near Markets and shops.

No heat available- room was cold. Room was fairly clean but very strong smell of bleach. Cockroaches in lobby/elevator. Was greeted very nicely and simple breakfast brought up to our room. I had booked this hotel for our last night in town specifically because Description said free airport shuttle, but they tried to charge us for transfer to and from the hotel even though we arranged our own transport there with Grab. When we showed him the free airport shuttle they said that was only for transfer from airport to the hotel not for hotel to airport. Quite disappointed

Great place for a last night stay before heading to the airport early the next morning. The check in and check out was super easy. There were a number of dining options in the immediate area, we ate at the pizza place down the street. Our family of four got a good night’s sleep in the two queen beds and the staff even got up early to make us a simple breakfast at 6:30 even though they usually don’t start serving until 7:00, thank you!

The hotel’s room is spacious , price is cheap. The manager is enthusiastic, he picked up from the airport and helped us booing the car and bus to another places.

Very nice staff, big rooms!

This hotel is good, close to the airport

夜中に着く便でホテルの送迎なしでした。とてもわかりづらいところでタクシーの運転手もわからず、スマホのナビでもわからず、同じ名前の怪しいホテルの前で降ろされました。入り口はしまっていてちがうといったらまたお金を請求されて結局一時間くるいかかってやっとホテルにつきました。 空港からタクシーで9分とあったのに、結局25万ドンしはらわされました。空港から近いから予約したのに涙がとまりませんでした。 怖くて、悲しかったです。 夜はwifiつながったのに、朝はつながらずこまりました。

Complementary transfer from airport. Spacious room

Noise from the main road. Bad breakfast. Location seems to be in an industrial area. Very noisy in the morning at around 6am.

Bathroom was very old, not clean and I saw bugs in there

Tommy was the BEST!! So friendly and welcoming. We got in late (4 AM) from crazy delayed flights and he got us right into our room, arranged breakfast and coffee for us in the morning and a ride to our next stop. Super friendly and accommodating. A welcome place to chill if you’re getting in late from the airport.

The people

The room was big. The staff was friendly and helpful.

The bathroom is outdated and in need of a renovation

I give this a 9.3 rating as an airport hotel! The manager is responsive and accommodating. I had a late flight coming around 11 PM and he made sure that I can check in into my room. We also arranged a private pick up service from the airport at 100,000 Dong. Normally, there is a free airport shuttle service before 11 PM but I arrived late at night. The room was nice and clean. It was also quiet even though the hotel is on a main street. The breakfast comes straight to your room and it was delicious. The hotel staff went out of their way to make sure that my stay was comfortable, carrying my luggage from the car all the way to the room.

The staff really tries to make sure you are comfortable, but this was excessive, especially when I was tired after the long flight and just wanted to take a shower and sleep. It would be better to let the guest come to the reception with questions and inquiries. If you have things to offer, like tours or currency exchange, it's best to advertise them in text instead of verbal offers.

Staff were very helpful. Can pay with card for everything. Close to the airport.

The bathroom was quite dirty.

Excellent customer service

Très quand on a un avion à prendre de bonne heure

Friendly personel

Noise when sleeping, light from the hallway, could hear neighbor snoring

Not so good, the service was good, the personnel was attentive but the rooms and bathrooms were dirty

Everything was excellent. The room was very clean and tidy. Good value for the price. The airport transfer was free from the airport, but to the airport, you will have to pay the fee, but it is worth.

I booked this hotel because of it's close proximity to the Hanoi airport - after a very long flight from western Canada, I needed rest before further travelling. The manager of the hotel responded to all my messages within minutes, and he even arranged an airport pickup, saving me having to run the gauntlet of aggressive taxi and Grab drivers surrounding the Hanoi airport. The hotel staff are very friendly and helpful and I was able to buy a very inexpensive and good Vietnam SIM card right from the hotel. The best part is that Mr. Tobin, the hotel manager, is also a travel agent with over 15 years experience! Tobin arranged a complete tour of North Vietnam for me, including many exciting activities, buses, taxis, hostels, hotels, trekking, motorcycle loop, cruise ship, and flights within Vietnam. Tobin negotiated lower rates for everything and his services cost me nothing! I am sure that Tobin saved me a lot of money, and stress. The hotels, cruise ships, busses, airlines and hostels paid Tobin a commission directly. Also, I was able to pay Tobin for everything in one secure payment using my credit card, saving me the hassle of exchanging a lot of money at numerous ATM machines and costly currency exchanges. A win-win situation! I know if I had to arrange all of this myself, I would have ended up paying a lot more money, and would have been frustrated by my inability to speak the Vietnamese language. Throughout my trip I am able to contact Tobin at anytime for free travel consulting! If anything goes wrong - my personal travel consultant will sort it out quickly. I am very happy that I stayed at the Noi Bai Ville Airport Hotel! The whole experience made my trip to North Vietnamese so much better! Every morning room service delivered a great breakfast right to my room. Tobin even let me ride his motorbike for free! Now that's fantastic customer service! I truly felt like one of the family!

Close to the airport

There is a lot of small dirt and dust in the room.

Staff were super friendly, bought breakfast to our room and it was so nice, the room was large and it was so easy to get to the airport

There was a very strong smell of lemon, probably from their cleaning products but it was too strong of a smell

The hotel staff was kind and responded to our requests faithfully. I would use it again and recommend it to my friends.

A great place to stay between flights. About a 10 minute drive from the airport. I stayed for one night Friendly staff. Checked in quickly which was very important to me as I was tired from the journey. They also organised a transfer to the airport at a good price. The room was cosy, there is everything you need, even a toothbrush The breakfast was very good, it was brought right to the room I recommend this place