Le Grand Alcazar

What a pleasant surprise when we entered the property. It’s beautiful and peaceful inside. Would love to have stayed longer. Will try to go back. Staff very friendly, beautiful/ comfortable room. delicious breakfast

This is the best hotel I’ve stayed at. They had everything ready upon arrival, they greeted us warmly and the hospitality was amazing. They made our stay in Fes stress-free, breakfast was beyond delicious and filling. Shoutout to Yousra, Hicham & Youssef for making our stay so memorable. They really treat you like family. Yousra explained Fes to us upon arrival and answered any questions we had with pleasure. I’d definitely recommend this hotel to anyone who wants to stay in Fes. And I’d definitely stay here again if I come back to Fes.

Was upgraded twice for free. Ended up on the honeymoon suite. The pool is small but perfect for a quick dip. The room was beautiful. The bed so comfortable and the service impeccable! The breakfast has many choices and if required anything that is not available the staff will go beyond to make sure you get what you asked for. The staff is friendly and very helpful. I wasn't there for diner but there is a rooftop to go to if you want to see the city day or night. I recommend the night and have diner there. The only downfall is that the hotel is hidden. Hard to find but managed when asked locals for the location. Last but not least, koodos to the staff.

Really enjoyed a few days in this hotel, homely atmosphere, friendly and helpful staff.

Séjour ok globalement mais nous avons vraiment été déçu par la literie , le peti déjeuner, le niveau des prestations et installations en général , c’est jolie comme sur les photos mais c’est très loin du niveau d’un hôtel 5 étoiles vendu, rapport qualité prix très mauvais pour résumer . Un bon point pour le personnel aux petits soins et l’esprit maison d’hôtes présent.

We booked this Riad for our quick impromptu trip to Fez for coupe of days. We had a great experience staying at Le Grand Alcazar - Riad is beautiful, clean, has stunning architecture and convenient located to Fez Medina. It’s walking distance to major sightseeing: Blue gate, Bou Inania Madrasa, Al Attarine Madra and more. Staff were very friendly, especially YUSUF! Yusuf is your go to person for anything you need, he can help you with booking day trip, recommendation for food, can bring you charger if your forgot yours, you name it and he will make it happen for you to make your stay as comfortable as possible. Overall great location, great place, nice view from terrace, lots of vegetarian options for food near by. I highly recommend this place.

Staff is unprofessional, rude, unkind and treat you like crap

The service is great . Staff is wonderful.

Over all is good hotel. good location and staffs are friendly.

Bellissimo riad in ottima posizione. Stanze e ambienti comuni davvero principeschi. Buona la disponibilità della proprietà e del personale.

Wonderful staff and breakfast

Amazing! They will make you feel like royalty. The food is delicious and the staff are very helpful. We did notice two cockroaches on the last day which is why I reduced the rating to 4 stars for cleanliness but otherwise really incredible place!! Must stay. We would definitely stay there again.

Wonderful place. Live like a Nazari Emir in Granada. The house was only built 60 years ago but looks like it is from the 16th century. Very attentive service and great location at the edge of the medina.

Very nice riad, if I return I will stay there again.

A pousada é linda, mas o acesso é ruim, café da manhã fraco sem frutas e iogurte, dizem que tem estacionamento, porém é mentira.

O hotel é lindo, mas nao tem um bom café da manhã, o acesso é ruim pois fui abordada por pessoas estranhas na chegada, na reserva diz que tem estacionamento, é mentira.

Absolutely stunning riad! The staff were gracious and very helpful, I would love to come back!

Localizado dentro da Medina de Fes, não passa carro lá, então tem que se deslocar carregando as malas até o hotel. Como é um Alcazar, não tem elevador, se ficar em andar diferente do térreo (meu caso) terá que subir escadas com as malas.

We had a perfect stay in Fes. The accommodation is perfectly located to discover the Medina. What a beautiful riad.

The staff are very helpful. Property is clean and comfortable. Bathroom and shower set-up is something to get used to, but we had a pleasant overall

Nice riad in the medina of fes. Very nice staff.

Great location and charming decor

Was a very nice Riad, but staff was limited in able to answer our questions. The Fez medina is one of the largest and very hard to navigate, so a little help would have been nice (as they did in Marrakesh). But there was no one really around to answer these questions. Othmane was available to call, but hard to navigate this over the phone. Also, our booking was for 4 adults and the 2 single beds are not suitable for adults. They are 2/3rds the size of a single bed and not a full length. May work for a child but definitely not for an adult. The breakfast was excellent.

Stunning Raid with welcoming and accommodating staff. Hats off to Omar and the team 🙏 Happy to recommend

Excellent welcome and staff. Breakfast was good, and assistance with luggage was excellent. The area around the property was difficult to see because the property was located on a very narrow street in the old town, and we did not have much time to investigate. Also, it's not possible to drive into the property location. You need assistance with luggage to get inside.

This was a disappointing stay and our least favorite riad during our whole 2 weeks in Morocco. The riad is very basic, the room was cramped and stifling. Basically the opposite of grand. The staff was kind, helpful and attentive, which was the saving grace. If you choose to stay here, expect a 3 star facility.

Le Grand Alkaraz was a perfect Riad for our family. The common areas were beautiful and the rooms inviting (with great AC). Breakfast was a highlight, as was the proximity to the Medina. We’d recommend without hesitation.

The Grand Alcazar was a magical place of beauty and delight. The riad itself was worthy of the great palaces that one only gets to visit nowadays: beautiful plaster, wood, paint, tiles, and metal artisanship all around. The team there is simply fantastic and made us feel like family from the moment we stepped in - thank you Omar, thank you Youssef! We enjoyed just staying in to read a book in such beauty during the warmer time of the day, or just eating something delicious from the kitchen. Have a look at the many books on Morocco - very much worthwhile. We also enjoyed the location: so easy to get to and right next to the medina. All in all, the most magical experience in Morocco or anywhere else in the world for that matter. I cannot recommend this place too much.

I frequently stay in hotels all around the world. Le Grand Alcazar represented a new level in hospitality to me. From the moment you walk into the Riad, you understand that this is a very special place. Extremely well decorated in a sympathetic and original Moroccan style, the staff warmly welcome you. I chose a panorama room which had a small terrace overlooking the Medina of Fes. The room was beautifully appointed with cool aircon. The included breakfast is a sumptuous affair, with lots of fresh bread, pastries and a myriad of Moroccan curiosities. I would like to make a special mention for Youssef, who was extremely helpful and knowledgeable. Thank you for a wonderful experience in Fes Medina.

The owners of the Riad told me that they try to hire people who have a good heart rather than people with experience because you can teach service but not heart. They have succeeded beyond their expectations. Ghizlane & Youssef, and the rest of the staff, provided the best service that we’ve ever had at any hotel and they made us feel like family, not customers. I can’t recommend them any higher. You will not be disappointed if you stay here.

We had a wonderful time at Le Grand Alcazar. The Riad and our room was absolutely beautiful. They even upgraded our room without us asking since they had an empty room. The best part was the staff - Omar, Youssef, Fatima, Ghizlane, and the rest of the staff was really amazing. They went out of their way to make sure that we felt at home here. The breakfast here was amazing as well and the views from the rooftop are absolutely beautiful. I would highly recommend staying here!

The common areas were spectacular. The rooftop balcony was pleasant with nice views over the ville nouvelle. The bedroom was nice. The craftsmanship around the tub and shower resulted in the bathroom flooding each time the shower was used. We could use towels to direct the water to a drain, but the resulting puddle was hazardous upon exiting the shower. We reported upon departure. Breakfasts were abundant and delicious.

Just like everyone else says…location is incredible, right in the middle of the action. Amazing breakfast selection in their restaurant. Tip: if you’re a light sleeper, maybe try not to get a room facing Calle Preciados, or get one higher than the second floor, it can get a bit loud from pedestrians/trucks at night

One of the most unique hotels that I've ever experienced. Was once the home/office of the minister of culture, beautifully adorned. Young hosts are super welcoming. It was a really unexpected pleasure.

Beautifully styled and clean. Extremely friendly staff. We were a family of 4 and they went above and beyond for any requests. Walkable location with great view from terrace. Wifi was strong as well. Would definitely stay again!

I loved my stay here! This is owned and run by two brothers and they have taken a very personal approach in running this. They really do make you feel very welcome while staying there, and the property itself is fantastic as well. I can't recommend this highly enough. The rooftop terrace is wonderful, their kitchen which prepares traditional Moroccan cuisine is top-notch, and the location is easy to find, close to the edge of the medina, but also close to the market. Cannot recommend this place highly enough.

It is a cute hotel with such friendly service staff! Good location in medina

Beautiful riad, very conveniently located, with the most comfortable bed during my trip in Morocco.

We had trouble at the plane and missed our flight to Fez. They were unwilling to refund any money at all back to us, even a portion would have been acceptable. They kept saying they had trouble understanding English and since they were a new place, they were unable to refund even a portion of our full payment. We contacted them right away, as soon as we knew we could not make it.

sparkling clean!! Everything is high standard We wish we could stay longer. Very space and comfy bed. Owner Oma is really helpful, amazing Riad in FES.

Le Grand Alcazar is a beautiful historic property, with very friendly staff who aim to ensure guests have a pleasant and comfortable stay.

Le Grand Alcazar is a beautiful Riad that is sparkling clean and is owned and operated by the loveliest people. Othmane the owner was so kind and gracious to us during our time in Fes, we wish we could have stayed longer. The center area downstairs is beautiful, the rooms are clean and the location of the Riad is excellent. Despite that it was raining the entire time we were in Fes, we have the fondest memories of that city all thanks to Le Grand Alcazar. Othmane's hospitality is truly what we will remember whenever we think of our time in Fes. This was certainly our favorite place that we stayed in all of Morocco.

The people were extremely nice and caring. When we asked for the place to go shopping, Omar gave us some explanations and told us to give him a call if something happens. I really liked the taste of chicken tagin at this riad, the best one I had in Morocco! Unfortunately the hot water didn't come out stably so it was kind of cold.

We only stayed one night in Fes but will be returning solely based on the warm welcome and hospitality we received from Omar and Othmane at Le Grand Alcazar. We truly felt at home -- well in a much more beautiful home than our own! Le Grand Alcazar is stunning and the rooms are spacious and comfortable. The ornate wood work is even more impressive in person and it's settled in a good spot in the city to see views from the top floor balcony. They really have it all. IF you like a boutique hotel feel, this is your spot! We'll always remember our time in Fes with Omar in Othmane and their story. They are twin brothers who were born and raised in Fes and just recently returned to restore and host guests in their city at Le Grand Alcazar. Their passion for their work was truly inspiring and the epitome of great hospitality, I whole-heartedly recommend a stay here. I know we can't wait to return. Also, we ate a lot of Moroccan cookies on our trip and I can say with confidence I'll never forget the delicious ones we had with our tea as we settled into Le Grand Alcazar. Thank you Othmane and Omar for making us feel at home in Morocco!

Beautiful Riad, excellently located. Nothing was too much trouble - this place really had the personal touch. I would stay here again in an instant and recommend it to anyone visiting Fes.

We spent an additional night after we came back from Chefchaouen. We left early morning at 2:00 AM to fly to Casablanca. Ghizlane gave us a breakfast bags so we won’t go without breakfast. Overall this is our best stay in Morocco and you would enjoy your stay in this Riad and the company of the owners and their staff.

Le Grand Alcazar is a fine beautiful place to stay at. It is located in the old medina and you can have easy access to other important points. Their rooms are clean, spaciace, and beautifully decorated. Nice bathroom with bath top and hot water. Their breakfast was great and served by a responsive young lady and a gentleman. They have an amazing rooftop that gives you a view to the entire city. The Riad is owned by Omar and Osman who are identical twins. We arrived late on our first night after midnight and welcomed by Omar who made us a dinner and made us feel at home. The next day we meet the other twin Osman who was just as charming as his brother. The brothers gave us a free rid to the bus station on our way to Chefchaouen. Both bothers are personable and friendly and we really enjoyed their company. Ghizlane is the young receptionist lady who was as kind and professional like the owners. She explained to us how to get around in the city and how to bargain for the taxi prices. We spent an additional night after we came back from Chefchaouen. We left early morning at 2:00 AM to fly to Casablanca. Ghizlane gave us a breakfast bags so we won’t go without breakfast. Overall this is our best stay in Morocco and you would enjoy your stay in this Riad and the company of the owners and their staff.

I don't believe i have ever met two kore helpful hosts in my extensive travel than Ousmane and Outhmane. Nothing was too much to ask and they did everything with a cheerful smile. They went over and beyond my expectations and even though i booked this Riad because of the excellent reviews on service, I was still impressed. Humbled to have stayed among such great people.

Great location, very clean property with incredibly helpful and friendly staff. You won’t regret staying here. Breakfast was great and rooms were divine.

It was our first stay in Morocco and it was the best choice for starting our trip. Very warm welcome, tasty breakfast, very nice area - near to both medina and Royal palace. Very beautiful riad and great service. Owners are very welcome and helpful. We had a Tirquoise room, it was very beautiful, high ceilings, spacious room and bathroom. Very hard to mention shortcomings, but for some guests limited noise isolation and that’s why some seemingly lack of privacy could be an issue for rooms like ours (windows of our room opened to the internal yard). You can have you breakfast and dinner both on the terrace and in the internal yard. Views are beautiful (but there were some construction work at the beginning of May). The riad have two suites on the first floor (without staircases). We used parking nearby for small fee (2 eur per night).

An amazing experience from Le Grand Alcazar! I had more than a warm welcome from the two brothers, Omar and Othmane, when I arrived at their beautiful riad. All the rooms are beautifully decorated and detailed. I was fortunate to have spent one night at Le Grand Alcazar, but wished I had spent every night

Amazing Riad, well decorated, clean and comfortable. In addition, the service is impeccable. The hosts are welcoming and super friendly. Strongly suggest this Riad! Thanks Othman and Omar!

We were welcome by brothers whom manage the riad, the riad is clean and we feel like home during our stay. Both owers are very helpful and provide us info to get around the medina, thank you very much and l look forward to stay here again when i am coming to Fes next time!

Le Grand Alcazar is an excellent riad. It’s centrally located a few minutes walk from the Blue Gate, with shops and key sites within walking distance. The original building has been stunningly refurbished. The main courtyard, the seven bedrooms and the rooftop terrace are all beautifully designed and tastefully decorated. Omar and Othmane were excited to receive fellow Canadians. They are very kind and extremely attentive hosts who go out of their way to ensure that all guests feel at home in the riad and that they have a wonderful experience in Fes. Very highly recommended.