Hôtel Barrière Le Normandy

Lo staff é stato molto accogliente, competente, disponibile e comprensibile. Malgrado la mia barriera linguistica

La décoration extérieure

Le confort de la chambre, salle de bains vétuste

Staff and facilities

Personnel peu accueillant

Everything but food

Honestly, the cuisine is not up to par with other 5Star resorts. The service was not either, but were at least polite and courteous. The food was underwhelming. There’s a reason breakfast is free. We ate out three out of four evenings for better food.

Ne connaisse pas le sens de l'hospitalité

Tout

Tout

Etablissement idéalement situé avec une équipe charmante et attentionnée. Toutes nos demandes ont été honorées. Le petit-déjeuner est varié et vraiment délicieux

Everything was perfect

Excellent

Perfect location excellent service and cute and comfortable rooms

Midden in de stad, 5 minuten van het strand

Ontbijt verloopt chaotische en te massaal. Hotel is wat gedateerd voor de prijs die je betaald.

Все было прекрасно

Все понравилось

Location was great and nice restaurants

The room was really small it was smelly and not very clean and the ceiling in the bathroom the paint was all peeling off it really wasn’t worth the money they charge

Hotel was just ok, nothing special The food was fair I would not recommend this hotel

From the moment we arrived, we knew Hôtel Barrière Le Normandy was somewhere truly extraordinary. This is not simply a hotel—it is an experience, a masterpiece of timeless elegance and French luxury. The magnificent Anglo-Norman architecture, the impeccable attention to every detail, the beautifully appointed rooms, the outstanding spa, and the warm, professional service combined to create one of the most unforgettable stays we have ever had. Every member of the team made us feel genuinely welcome, and their dedication to excellence was evident in every interaction. The atmosphere is magical—refined yet comfortable, historic yet luxurious. Waking up just moments from the beach and strolling through the heart of Deauville felt like stepping into a classic French film. The hotel’s rich heritage, dating back to 1912, blends perfectly with modern comfort and exceptional hospitality. (Hôtels Barrière⁠) If I could give more than five stars, I absolutely would. Hôtel Barrière Le Normandy is one of the most beautiful, elegant, and spectacular hotels we have ever visited. It exceeded every expectation and created memories we will treasure forever. Without question, this is one of the finest luxury hotels in France, and we cannot wait to return. ★★★★★

L’efficacité du personnel Les petites attentions pour marquer l’anniversaire de ma maman La chambre avec vue sur la mer et la luminosité de la pièce. Le spa impeccable au niveau de l’accueil et des soins

Rien

Service, propreté

Thank you for your cooperation Johanna, Julie and Christophe

De vriendelijkheid en alertheid van alle personeel. Kamer was tot in de puntjes verfijnd, een flesje champagne bij aankomst en het meermaals langskomen van de housekeeping per dag is echt superieur!

(prijsmatig is de overnachtingskost aan de hoge kant)

Nous avons beaucoup apprécié la qualité de l'accueil, délicat et très professionnel, les attentions dans la chambre, et la qualité du petit-déjeuner.

The building is very nice. Also the room and service was great. However the food was a big let down both dinner and breakfast. They are a long way from being five star. They apologized for the food on check out and gave us a bottle of champagne.

My three nights at this well-located, prestigious property turned out to be disappointing, as the Normandy did not live up to the expected standards. A./ Visible maintenance issues: burnt-out light bulbs, torn bedding, a curtain with holes in it (see pictures). Not major investments to fix, but details that should be identified and addressed . One wonders how such issues can be overlooked during routine room inspections. B/ Lack of service: no one available to assist with luggage upon arrival by car, no evening turndown service, no replacement of the laundry bag or form after use, no beach towel provided. C/ Bad room features: only a bathtub with a handheld shower head that could not be mounted at standing height, making it awkward to take a simple shower, toilet unseparated from the bathroom area. To finish on a positive note, the staff were consistently friendly and courteous. Housekeeping maintained a good level of cleanliness, and the hotel's location is outstanding, just steps away from the beach, casino, or town centre. I was also fortunate that the air conditioning in my room worked well, which was particularly appreciated given that we were staying during an intense heatwave. But the AC did not seem to function properly everywhere, and some areas, including the restaurant, were uncomfortably warm. So, the positives were outweighed by numerous shortcomings. The Normandy remains an iconic property with a great location and genuinely pleasant staff, but it currently feels out of step with the luxury standards it advertises. For the price charged, I expected significantly better. Sadly, I would not recommend it in its current state, given the impression that the property is gradually losing its former shine.

La beauté de l’hôtel et son emplacement. Le personnel est très agréable. Le petit déjeuner une obligation

L’hôtel a été refait mais certaines finitions et matériaux sont de mauvaise qualité. Fenêtre en PVC douche à l’italienne mal conçu finition architectural peu qualitative

Alles

Nix

ロケーション、部屋の設備、デザイン、レストランの夕食

帰り駅までのタクシーを予約したら、ハイヤーが来て通常のタクシーの3倍の値段を払いました。 ホテルのコンシェルジュには、普通のタクシーを頼んだのですが。皆さんも気をつけましょう。

Room was nice, a little bit tight. Loved the bar area and staff at the bar

breakfast was ok, hostess not great, servers were nice

La suite est superbe. Très bel accueil. Hôtel sublime. Le gros + : la conciergerie. Nous sommes venus en famille avec mon bébé de 16 mois et la conciergerie nous a mis en relation avec une super nounou. Nous avons pu dîner dans un restaurant conseillé par la conciergerie en bord de plage et nous y avons été emmené puis récupéré en voiture à la fin du repas. Un service sur mesure.

La carte du restaurant pourrait être améliorée avec plus de produits de la mer. Le buffet du petit déjeuner est très bien mais les plats du restaurant ne sont pas au niveau du reste des prestations de l'hôtel.

Mooie setting, zeer goed gelegen en parking.

Wij hadden wat vlekken op het papier in de kamer, het was zeker in orde, maar een klein beetje vergane glorie, hetzelfde voor het ontbijt. De bediening in hun hoofdrestaurant was minder - ze begrijpen ook niet goed Engels.

We visited Le Normandy a week ago. Our rooms were directly over a loading area where trucks delivered merchandise early in the morning. The noise was not pleasant! Also, my room had a horribly dirty desk chair and carpet. While the initial appearance of the hotel is elegant, the rooms are somewhat worn and weathered. Also, I hosted a family dinner. The restaurant did not have Chablis wine. The food and service were mediocre at best. I ordered a chocolate cake for my cousins birthday, and they served a candy with candle. The only positive comment that I can offer is that the breakfasts were lovely! Otherwise, very disappointing!

We had an excellent two-night stay at the Hotel Barriere Le Normandy Deauville! We loved the character of this historic hotel, which surrounds you the moment you step into the lobby. Our room looked over the tennis courts, equestrian facilities and beach, and each evening we received the gift of a beautiful sunset. Our king room was efficiently laid out with a small sitting area to the side of our comfortable king bed. The bath was clean and well-maintained, with a combination tub and shower typical of European hotels with a half door to shield the room from shower spray, a luxurious rain shower head and handheld shower head. The tub is raised and requires a big first step; use caution and find handholds to support yourself on the way in and out. We were served elegant meals with impeccable service at their restaurant and enjoyed the fresh air and sun with lunch on the patio. All of the hotel staff provided great hospitality throughout. Thank you to all at the Hotel Barriere Le Normandy Deauville. We hope to see you again soon!

Le service était déplorable et d’une lenteur pas digne du 5 étoiles. Le personnel très gentils était dépasser après avoir échanger avec eux ils on reconnus ce gros soucis Nous avons attendu plus d une heure pour avoir un café et des œufs au plat et j’en passe …..

Fabulous location. Great facilities. Lovely staff. Iconic Hotel !

Nothing comes to mind.

Все было супер, очень красивая гостиница, классные завтраки.

Единственное, что не хватало, это воды. Только за доп плату из холодильника. Но на вторые сутки все таки воду поставили, возможно, ее в первый день просто забыли поставить.

Hôtel agréable

Chambre mal insonorisée

Le service, l’atmosphère.

Oud hotel met veel charme

Прекрасное местоположение , завтраки замечательные, номер поменяли с доплатой на Prestige, т.к. номера Deluxe имеют плохую звукоизоляцию из-за смежных дверей и шумящей вентиляцией за стеной ванной комнаты. Отель красивый с красивыми интерьерами.

Попросили доп одеяло , принесли сначала одеяло без пододеяльника, housekeeping сказал , что у него его нет . Потом все же принесли, но все отдельно , пришлось самим заправлять, что странно для отеля 5-ти звезд. И все это очень долго , несколько раз. На завтраке нет шампанского, за эту цену можно было сделать комплиментарно. Номера Делюкс не звукоизолированы. Слышно все из соседних номеров . Вентиляция ванной комнаты сильно шумит всегда , её слышно в комнате всегда

La piscine bien chauffée et agréable

Tout

Rien

Le cadre , ,le petit déjeuner ,la chambre ,

Le dîner, un château Briand trop cuit , relancer le serveur ayant oublié de servir le verre de vin commander , et fêter mon anniversaire avec quelques chocolats et une bougie alors que c était celui de ma femme

We obviously arrived at a busy time and so no-one greeted us in the lobby. The reception desk was empty. Eventually someone arrived but just ignored us and started doing something on the computer. I addressed her and she looked surprised. I said that no-one was helping us to which she replied that her colleague would come shortly. Eventually with still no-one helping us, she started checking us in. Then her colleague came and took over. She was very efficient and showed us to our room. The luggage came quite quickly thereafter. However, we had the worst night's sleep ever - even the overnight Brittany Ferries was quieter and more comfortable. There was a baby screaming incessantly in the next room. By 23.00hrs it was unbearable; we phoned downstairs and they basically said there was nothing they could do. The crying from next door had been going on for > an hour at this stage and we wanted to go to sleep. 20 mins later a manager called and offered to move us. We were already in bed and didn't really feel like getting dressed and packing all our stuff at 23.30hrs. They should have moved the crying baby. The manager offered us to stay an extra night for no charge - a pretty worthless offer as most people staying only one night will have travel plans. It would have been a much more appropriate offer to give us a refund or a partial refund for the > Euros 500 that we paid for the sleepless night. Not even a courtesy bottle of cider on checking out! Nothing. We had to sleep with ear plugs in and even then, I was wide awake from 05.30hrs with the crying baby in the room next door. The baby was still crying when we checked out at 11.30hrs. It was just horrible. We went for a drink in the bar after dinner and sat there for 15 mins, but no-one served us so we gave up and went upstairs to bed. Basically it is a big hotel that wants to be grand, but the service is terrible and the noise is awful. It wasn't just the screaming baby; doors slamming in the corridor all night long. I would never recommend this hotel to anyone.

L’emplacement, la grandeur de l’établi

L’établissement montre quelques signes de vieillissement La salle de bain mais aussi la chambre en elle même.

Dès notre arrivée, ma compagne et moi avons été séduits par l’élégance du lieu, son cadre raffiné et l’atmosphère chaleureuse qui s’en dégage. Tout est pensé dans les moindres détails : la décoration, le confort des chambres, la qualité des équipements… c’est un véritable havre de paix. Le service est irréprochable. Le personnel est d’une attention rare, toujours disponible, souriant et profondément soucieux du bien-être et de la satisfaction des clients. On se sent véritablement accueilli et considéré tout au long du séjour. Côté prestations, tout est à la hauteur de la réputation de l’établissement : une qualité irréprochable, une organisation fluide, et une expérience globale qui dépasse largement les attentes. Chaque moment passé sur place est un vrai plaisir.

Honnêtement, je n’ai absolument rien à redire. Tout était parfait, du début à la fin. Un séjour divin que je recommande sans la moindre hésitation.

L'emplacement, La literie

Le ménage pas fait dans les WC à l'arrivée Les tâches sur le tissu tendu et sur la.moquette Les trous dans le canapé

Bel emplacement, chambre magnifique, petit déjeuner exceptionnel, personnel très agréable

Parking trop onéreux, mais notre déception vient surtout du restaurant fermé donc repas servis au bar sur une table située entre des enfants qui se sont servis dans notre assiette et une personne bruyante suspendue à son téléphone. On avait réservé une table au calme pour notre anniversaire

What a disappointment - on a beautiful evening in April we had a drink on the terrace at the Normandy Hotel. For €25 euros for a glass of Sancerre you expect good service but no - the service was terrible. It took 45 minutes to get served and when the drinks arrived they told me they had run out of Sancerre - they palmed me off with a glass of Chablis. It took 40 minutes just to get the bill by which time my family had all left - I was left on my own. If I had not mad a fuss I would still be there waiting for my bill. I think most of the staff were new.

Everything especially the courtesy of the personnel and the kids club !

Maybe a bit too crowded but it was an Easter weekend

Le charme de la Normandie

RAS

This is a beautiful hotel and staff was accommodating. I can’t give 5 stars because the prices didn’t equal the amenities. An example is 24 euro for glass of wine. 40 euro for cheeseburger.

The style and location

Nothing

Die Lage und Ausstattung des gesamten Hauses

Schlecht funktionierte Handbrause. Undicht und deshalb in alle Richtungen spritzend

Le petit déjeuner

Le décore

Tout

Tout

Les services, le personnel, l’atmosphère

Taille salle de bain et vue mer éloignée

Incredible level of service. It’s all about the staff

L'emplacement

Rien