Elite Luxury Suite & Spa

Personalet i restauranten var meget hyggelig. Basseng området var rent og pent.

Dårlig rengjøring på rom. Hår i sengen og skitt på gulvene. Mye støv på sengen gavl. Kattedrit i gangene. Maten var lunken. Hår i sluk i dusj. Vask som var klebrig.

The view out of terace

There was no room cleaning, during 5 day stay

Dubleks daire şeklinde 3yatak odalı mükemmel deniz manzaralı çok elit bir tesisti. Banyomuzda jakuzi ve saunamız vardı kendi kullanımımız için, tesis çok temizdi ve raahattı, kapalı garaj olanağımız vardı. Yüzme havuzu ve su kaydırakları güzeldi, çok kalabalık olmadığı için çok rahattık

Tesis yüksekçe bir tepede çok güzel manzaralı ancak arabanız yoksa tesise yürüyerek çıkmak zor, bizim arabamız olduğu için sorun yaşamadık

Was modern with a massive balcony for chilling out also the rooms were perfect sizes and furnishings were modern and sleek

No room clean at all Tv was small and not smart tv

شكرا

كل شي تمام

a time was not good because the weather cold

Lang wachten terwijl check in 14:00 was! Kamers oud er loopt mieren op tafel en bubbelbad buiten oud

Very nice suite, lots of space and light, great bed! The breakfast is not the most diverse, but on the whole everyone will find something for themselves. Very quiet hotel, there was no crowds, staff very pleasant and discreet. The views from the suite and restaurant are amazing! (The photos show the view from the room and the shortest way to stores and cafes)

I don't think there's anything to improve, but just so you know 1. The beach is small and far from the hotel. But there is a free shuttle service, which helps! 2. Stores and cafes literally in 5 minutes, but to get there you need to go down a steep hill, and then climb back, which is not always convenient. There is another way with a less sharp downhill, but it's longer

Great relaxing facilities, views from the pool are amazing. Very good Internet connection - managed to do some urgent video calls even.

Communal areas are not necessarily the cleanest ones - like corridors etc because it is an open space

Property is very beautiful. I booked an ocean view room but as they did not have one they upgraded me to a beautiful suite. Of course i paid extra but they gave me a good discount. Breakfast was very good. Pool,spa, turkish bath were awesome. The only concern is the property located on a steep hill and if you dont have a car or cant walk on slope, then it will be a challenge. But around the property you can find shopping center and resturants. I would like to thank "Cagdas" the helpfull kind man on front desk. The fridge did not work and he send a mini firdge to the room which was convinent for a few days stay.

Everything was really nice

The size of the room

Basic hotel, basic breakfast, not cleaned plates, electric windows shutters were not working. No phone ☎️ in the room to call reception or dining area. One more, the lights were blinking all time.

AC kept turning off during the night Brought attention to it with reception no issue resolved and continue to happen Very difficult service throughout hotel

All the facilities are as described. The staff are welcoming and friendly. The rooftop pool and deck are peaceful and stunning. Buffet breakfast has a large selection of options. You are not going to see full English. Towels for the pool and beach can be collected at any time.

This was a first visit to the area. We hired a car so it was easy for us to investigate the area. The property is in Konlaki approximately 10kms from Alanya. If we had not hired a car, we would have found the location a little limited. Cleoptra beach in alanya is lovely, the markets fun and the bars and restaurants lively. We enjoyed everything about Elite Luxury Suites.

Ben cok memnun kaldim gerek temizligi gerek odaların konforu acik ve kapalı yüzme havuzu oyun alanları aracı olmayan ve araçla gitmek istemiyen icin denize 15dk bir servisi tek eksiği herşey dahil olmaması onuda ekleseler süper bir yer sakin tam tatil yeri

Nice location, staff, and breakfast

V. Good balcony and room, but lacks isolation to other rooms

Great staff. Beautiful rooms. Amazing view. Food ok, but could do with more variety at breakfast (plenty to eat though). Really nice infinity pool- not huge but good size.

You have to pay to use the room safe? First hotel ever to ask that! The bedsheets!!! None of them fit. No top sheet, just a blanket that is made for a single bed not a King - my husband had to use the coverlet. Despite it saying ‘beachside’, it’s up on a hillside. They do have a shuttle to take you, five minutes away from the hotel.

All staff were very friendly and helpful. We got everything we asked for from the hotel- baby stroller, extra complimentary water, late check-out, discounts in spa. Restaurant staff always polite and friendly, good service.

Some of the facilities were not open, as it was still winter season (like the beach, mini club, the game room, jacuzzi) Breakfast was good, however, more meat options could be added.

it’s tropical vibe

cost

amazing view, new facilities, beach shuttle service, our room was free upgraded for genius level

small things was absent as hooks for towels. The first time seen the paid safe box in the hotel room :) it’s not cost much, but usually it was free

everything absolutely amazing, the room , the staff, the food excellent place to stay in

a bit far away ,need to take taxi each time you go out but they also offer free shuttle service to the beach which is very good

this is one of the most beautiful hotels I have stayed in. on arrival we upgraded to the deluxe suite with hot tub and sauna in the room. this was absolute luxury and the view was to die for. we are coming back to this beautiful place

Everything was perfect From staff taking care of us to amazing view rooms Close to beach Clean swimming pools

No life guard the swimming pool And Their restaurants should have more international variety of food

I liked everything! the property and the hotel is the best in the turkey!💙

I liked everything!

The floor was a bit dirty, the other stuff on good condition.

breakfast, location

rooms should be upgraded

Fantastisk beliggenhed i dejlige omgivelser. Hotellet er super flot med gode faciliteter. Eneste minus er at der mangler en del finish.

every thing is amazing

Food is not that much, but thr breakfast is good anyway.

Pros: Clean room Comfortable bed Cons: Reception does not give warm welcome, not even a smile. Called and said bed sheets were wet, not dried enough. They said this is normal and they don’t have anymore. Had to take the damp comforter off the bed to let it and the sheets dry for a couple hours before laying on the bed for a nap after a long drive. Spa personnel were nice, but was cold like they don’t want to turn on the heat. Plus, we made an appointment and was delayed 30 minutes for massage. Restaurant was very bad and food was subpar. Buffet was very basic and overpriced for what it was. Ordered off the menu, pictures much better than the food. Had to send back French fries, cold mixed with hot, like they were trying not to throw out old ones. Had to send back bread because it had mold on it. Went to pay and they said their credit card machine was broke for the last 3 days, they wouldn’t go to another part of the hotel to get another, so I had to pay cash. Just paid with credit card at the spa an hour earlier. Again, customer isn’t important. I have lived in Turkey for the last 10 years and my wife is Turkish. We travel a lot and this one night stay was very disappointing. We will not stay here again.

Ailecek oldukça güzel bir tatil geçirdik iki küçük çocukla gitmemize rağmen gayet konforlu bir tatil yaptık Odaların manzaraları çok güzel. Sahil biraz uzak yürüme mesafesi 15 dakika. Hareketli tatil yapmak isteyenlere uygun bir otel olduğunu düşünmüyorum zaten resimlerde görüldüğü blokların sadece 2 tanesi Otel diğer bloglar rezidans tarzında ve şahsa ait.

We was in the hotel in the end of the October for one week. Hotel is really nice and frame for really quality 5 star hotel is there. It's clean and workers are friendly, but well it don’t work like a 5 star hotel at all. One nice lady speaks fluent english in the reception and few other people speaks english, the rest cannot communicate with you, they can take the orders in the restaurant but no matter what u ask they don’t understand. It makes things bit difficult but we could live with that. But when u ask some food for example from the buffet many they don’t understand / listen what you say, they start to put food on your blade immediately and then u get wrong food, wrong amounts etc. They should listen your order fully, before turning their back and starting to put food on your blade. They never write down orders, so many times they come back to you to ask what was the order.. Few times they even forgot the orders totally, especially if u ask basic thing like water. in the pool area many days nobody came to take orders. Some days there was person to take orders. Usually in 5 star hotels, or even 3-4 star things are setup similarly every time you order something. Well in one week time we got coffee in 7 different kind of glasses/cups, in same breakfast it could be 3 different kind offs. We paid breakfast and dinner in advance for every day. Food is basically good but boringly the same every day in the buffet, so in the last night we didn't even want to eat there anymo

Everything’s fine, the place is quiet and calm. The only disadvantage is staff at reception during night shift. I wanted to upgrade my meal type for one night, to have dinner, prepared cash to pay, but receptionist (was a men) just didn’t know how to do it by hotels’s system. It took us nearly 20 min to wait, but he couldn’t finally. Had to go to restaurant and pay there, what was not a problem, but please don’t make your guests waiting. Other hand is great, I’ve used almost all duties from room service to airport transfer from hotel and there’s nothing negative to say. Thank you.

La limpieza, comida y servicio fueron excelentes

Personelin ve otelin servis hizmeti rezalet. Odaya getirdikleri servisin boşlarını bizim geri koridordaki boşların toplandığı alana götürmemizi istediler. İkinci bir buz kovası istedik önce ilkini geri getirin bize, sonra diğerini verelim denildi. Otel zaten denize uzak, havuzu da bildiğin çocuk havuzu gibi. Aileyle gitsen çocuklar için animasyon ekibi yok. Restaurant ekibi desen son derece amatör, yaptıkları işten menüden servisten bir haber. Yazılacak çok şey var ama özetle 10 üzerinden 2.

Le lieu est splendide , le personnel sans exception est plus que sympathique, adorable , toujours souriant et aux petits soins . Ce que j’ai moins aimé est que la chambre notamment la salle de bain n’était pas très bien nettoyé mais ce n’est qu un léger détail car tout le reste frôle l’excellence .

Unfreundliche Mitarbeiter an der Rezeption

Temizlik çok iyi denize uzak deniz plaj yok vasat

Es war exzellent. Nichts zu beanstanden.

Harika ve her zaman tercih ettiğim bir otel. Bence Alanya’da gidebileceğiniz en iyi otel.

Gayet güzel bir yer lakin denize uzak resimlerde ben sahilde diye dusunmustum temizlik olarak harika aksam yemegi guzeldi ama kahvalti biraz yetersiz mevsim ve virusude goz onunde bulundurursak sakin bir mekandı

Great place! Clean and the staff are all humble and help anyway they can! If you ever came to Alanya, this is the place to stay at!!

Hôtel 5☆ convenable pour un long week-end en amoureux mais peut être lassant sur du long terme. Hôtel propre, les repas étaient bons et variés mais problème d'insonorisation entre les chambres les unes sur les autres. On entendait tout les pas et les portes qui claquaient.

Ailecek harika bir tatil gecirdik. Odalar cok guzel tasarlanmis. Yemekler lezzetli calisanlar guleryuzlu. Hijyen kurallarina sıkı sıkıya uyuyorlar. Gerekli duzenlemeler yapılmış. Havuzlari gayet iyi. Cocugumuzla cok guzel zaman gecirdik. Denizden biraz uzak arabamizla geldigimiz icin sorun yasamadik. Ayrica deniz icin servis de mevcut. Oteli tavsiye ederim.

Alanya’da en beğendiğim oteller arasında. Teşekkürler.