El Palomar
El Palomar, Colonia Altavista, Chihuahua City, Municipio de Chihuahua, Mexico- Park
English
Hotels in Chihuahua9.3Exceptional(154 reviews) 
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Holiday Inn & Suites Chihuahua Expo by IHG
by Holiday Inn Hotels & Resorts
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About this hotel
Luxurious Amenities
Indoor and outdoor pools, free Wi-Fi, and a 24-hour gym await you at this modern hotel in Chihuahua. Relax and unwind in style during your stay.
Convenient Location
Located just 1 km from central Chihuahua, Holiday Inn Hotel & Suites provides easy access to key attractions like Plaza de Armas Square and the Convention Centre. Explore the city with ease.
Delightful Dining Options
Indulge in American-style breakfast and Mexican-American cuisine at the Casa Club restaurant. Don't forget to enjoy the complimentary evening happy hour at the hotel's bar. Book your stay now for a memorable experience.
Nearby Attractions
Bandera Monumental;Asta Bandera Monumetal de Chihuahua
Monumental Flag, Plaza Cívica, Colonia Altavista, 31205 Chihuahua City, CHH, Mexico- Monument
El Buey de Patricio
El Buey de Patricio, Décima, Colonia Altavista, 31205 Chihuahua City, CHH, Mexico- Monument
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Sun, Feb 28, 2027
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
01:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Garden
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Car hire
Dry cleaning
Breakfast in the room
Packed lunches
Currency exchange
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Shuttle service (additional charge)
Minimarket on site
Special diet menus - on request
Grocery deliveries
Outdoor pool - seasonal
Kid meals
Heated pool
Vending machine - drinks
Indoor pool
Vending machine - snacks
Public Bath
Shuttle service (free)
Outdoor furniture
Sun loungers or beach chairs
Pet bowls
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Room Types
Standard Room
Up to 2 guests48 sqm2 Double bed (131-150 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Bed type and smoking preference cannot be guaranteed and will be allocated upon arrival.
This spacious room has a seating area, kitchenette and private bathroom.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Double bed (131-150 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
48 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxAir conditioningHair dryerKitchenetteRadioMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowaveDishwasherPrivate bathroomHeating
Suite, Multiple Beds
Up to 4 guests42 m2King bed (151-180 cm wide), Queen Bed (150-160 cm wide)
1 King Bed and 1 Queen Bed
452 sq feet
Layout - 2 bedrooms
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Queen Bed (150-160 cm wide)
Room details
42 m2
In-room amenities
Coffee/tea makerShowerSafety deposit boxTelephoneAir conditioningMini-fridgeRefrigeratorDeskMicrowavePrivate bathroomSatellite channelsInterconnected room(s) availableRoom service (limited hours)Daily housekeepingFree Local callsHigh-speed internet access
Double Suite with Two Double Beds - Non-Smoking
Up to 4 guests48 sqm2 Double bed (131-150 cm wide)
Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. In the fully equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The suite is furnished with a desk and a seating area and features air conditioning, a coffee machine and an inner courtyard view. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
48 sqm
Courtyard View
In-room amenities
ShowerSafety deposit boxAir conditioningHair dryerKitchenetteRadioMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowaveDishwasherPrivate bathroomHeatingKitchen
Two-Bedroom King Suite
Up to 4 guests64 sqmQueen bed (151-180 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
This spacious suite has 2 bedrooms, a seating area, kitchenette and private bathroom.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen bed (151-180 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
64 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxAir conditioningHair dryerKitchenetteRadioMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowaveDishwasherPrivate bathroomHeating
King Suite
Up to 2 guests48 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. In the well-fitted kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The suite is furnished with a desk and a seating area and features air conditioning, a coffee machine and an inner courtyard view. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
48 sqm
Courtyard View
In-room amenities
ShowerSafety deposit boxAir conditioningHair dryerKitchenetteRadioMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowaveDishwasherPrivate bathroomHeatingKitchen
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(154 total)
Provider-sourced guest reviews.
8/10
Reviewed Sep 18, 2026Great location and very secure. We felt very safe on the property
Nice but older room. Nice size but no condiments for the kitchen
9/10
Reviewed Sep 13, 2026Liked the suites setting
Air conditioning noisey
10/10
Reviewed Sep 12, 2026Limpio e instalaciones
Todo bien
10/10
Reviewed Sep 10, 2026La atención, ubicación, la calidez drl personal y también el desayuno.
10/10
Reviewed Aug 9, 2026My family enjoyed the facility very much, it was very clean and the staff were very friendly and accommodating. The breakfast included in our package was very good. I would definitely stay again in the future.
10/10
Reviewed Aug 6, 2026LA ALBERCA EXTERIOR , EL SERVICIO EN LA CASA CLUB
10/10
Reviewed Jul 14, 2026Que la suite número 204 no tenía ventilador de techo y estaba calor pero de ahí en delante todo fue genial
10/10
Reviewed Jun 14, 2026La ubicación
Que ya no tienen happy hour
8/10
Reviewed May 18, 2026A nice, spacious hotel/suites with good amenities. Both pools are heated, which is nice, I know there is a gym (haven't seen) and the restaurant. The breakfast was ok and the staff very friendly and helpful.
I think people should not be allowed to eat by the indoor pool - it disgusted me a little to see people in jacuzzi with the bag of chips next to them.
7/10
Reviewed Apr 18, 2026Céntrico y conveniente. El personal muy amable y el desayuno delicioso. También me gustó el que tengan alberca y gimnasio.
Tuvimos problemas en el cuarto con el agua, 3 veces se fue y entiendo que fue por fallas a la bomba de agua. También considero que los cuartos deberían tener oportunidad de que las ventanas se puedan abrir para poder dar circulación al aire porque el cuarto estaba húmedo.
10/10
Reviewed Mar 8, 2026Service
Rien
8/10
Reviewed Feb 10, 2026el desayuno es bueno. la ubicacion no esta mal
tener rampa para maletas o quien te ayude con tu maleta para subirla al segundo piso.
10/10
Reviewed Jan 19, 2026Clean and peaceful
8/10
Reviewed Oct 16, 2025Ubicación, instalaciones por fuera muy bonitas
Instalaciones anticuadas, fuga de agua en lavamanos, colchón hundido, cancel de bañera caído, puerta muy desgastada y chapa funcionaba mal. En general la relacion calidad precio estaba muy desproporcionada.
10/10
Reviewed Oct 11, 2025Un lugar bonito y tranquilo para estar en pareja o familiar por lo tranquilo y las albercas y lo extenso que son sus instalaciones lo recomiendo extensamente.
10/10
Reviewed Oct 9, 2025Todo estuvo excelente desde la entrada hasta la salida, todo el personal de primera y la comida muy rica. Lo recomiendo ampliamente
10/10
Reviewed Aug 30, 2025Excelente servicio y atención sigan asi
10/10
Reviewed Aug 17, 2025Me gusto que el check in fue suuper rápido, que las habitaciones están comodas, limpias y bien equipadas. No me gusto que la alberca tiene unas escaleras de tubo y falta el ultimo escaloncito o primero si vas a salir, para salir es muy problematico eso, vi a varias personas tener problema para salir de la alberca de todas las edades en especial personas ya de más de 40. ojala lo arreglen pronto.
8/10
Reviewed Aug 4, 2025Good
10/10
Reviewed Jul 14, 2025Las instalaciones está perfectas, el trato del personal es muy bueno
10/10
Reviewed Jul 7, 2025Es un hotel muy cómodo, cerca del centro de la ciudad
4/10
Reviewed Jun 27, 2025ES UNA PROPIEDAD MUY VIEJA, DEBERÍA DE ESTAR MÁS BARATA, Y TENER CALIFICACIÓN MÁS BAJA !!!
8/10
Reviewed Jun 19, 2025El espacio del hotel
4/10
Reviewed May 9, 2025Muy muy viejo
10/10
Reviewed Apr 20, 2025La habitación muy cómoda, amplia. La ubicación excelente
9/10
Reviewed Mar 17, 2025Beautiful place. Has a resort feel. Room was spacious. Had a kitchenette and small living room. Way more than we expected. Also has a nice outdoor sitting area.
All was great. The outdoor pool is being renovated so unable to use at this time. However has a very nice indoor pool. Families were having a good time.
10/10
Reviewed Mar 7, 2025Todo nos gustó mucho. Fue una estancia muy tranquila y nos atendieron muy bien.
10/10
Reviewed Feb 24, 2025Súper lugar, la gente muy amable Todo súper recomendable Sin duda volvería a repetir mi estancia
8/10
Reviewed Feb 2, 2025Place was good breakfast was great nice heated pool. Down side shower drain was slow to drain
10/10
Reviewed Jan 9, 2025The property looks a bit ran down… not really appealing facilities. The breakfast wasn’t good at all.
8/10
Reviewed Jan 9, 2025Big comfy room with a seating area to relax and a small kitchen to make coffee.
It was about 20/25 minutes walk to the centre, and some parts of the walk felt a bit unsafe after dark.
6/10
Reviewed Jan 4, 2025Location is great
10/10
Reviewed Dec 22, 2024MUY BIEN UBICADO
10/10
Reviewed Nov 20, 2024Great design and is quiet, a little expensive but is really nice
10/10
Reviewed Nov 19, 2024very nice
10/10
Reviewed Nov 16, 2024Great place to stay!
10/10
Reviewed Nov 8, 2024People very helpful, They will give you a ride and pick you up wherever you want to go.
8/10
Reviewed Oct 28, 2024En general es un buen lugar para hospedarse.
8/10
Reviewed Sep 28, 2024I liked the two pools (interior and exterior). The disability space parking and little ramp. The breakfast was good with different options every morning.
10/10
Reviewed Sep 17, 2024todo bien
10/10
Reviewed Sep 16, 2024El servicio excelente y amable de todo el personal del hotel
10/10
Reviewed Sep 6, 2024Good quite stay in a dafe neighborhood, close to downtown. Friendly staff..
10/10
Reviewed Aug 27, 2024Muy limpio, buen desayuno, hermosos arboles y palmeras . Buen servicio en general
10/10
Reviewed Jul 17, 2024I just love the staff so much! They are so amazing each time I stay! They are why I would continue to stay there.
10/10
Reviewed Jul 14, 2024Muy limpio, personal muy amable, el check in y check out súper eficiente.
10/10
Reviewed Jun 29, 2024N/a
8/10
Reviewed Jun 29, 2024Good
10/10
Reviewed Jun 23, 2024Great location and great staff! The rooms were very clean!
10/10
Reviewed Jun 23, 2024Room was very clean. The staff were very polite and friendly. They were quick to bring me whatever I needed. I will stay here again.
10/10
Reviewed Jun 17, 2024The two pool options are great. The rooms were clean and spacious.
10/10
Reviewed Jun 7, 2024Buena ubicación y hotel cómodo
8/10
Reviewed May 25, 2024loved the pools , the staff, breakfast, and transport. disliked that the windows didn’t open and not the best cleaning of the room.
6/10
Reviewed May 9, 2024Al ducharse se salía el agua hacia el baño. La limpieza muy mala cabellos en la parte del sillón q no fueron removidos en los días q estuve. Le falta mantenimiento a sus activos.
10/10
Reviewed May 6, 2024Check in and out were a breeze. I traveled with my 87-year-old mother, so we needed a room on the first floor, we were accommodated without any arguments. We felt comfortable and safe at all times. The hotel is located in a very safe area and security is always present. The staff is efficient and friendly, especially Jonathan, a server in the restaurant. You will feel like royalty when he waits on you! Overall, our 4 days stay was comfortable and uneventful...very peaceful.
10/10
Reviewed Apr 21, 2024Todo muy bien
8/10
Reviewed Mar 17, 2024En términos generales bien pero, la habitación olía a humedad y creo además que puede mejorar mucho la limpieza de las habitaciones.
8/10
Reviewed Feb 25, 2024Fridge doesnt work. Location is inconvenient.
6/10
Reviewed Nov 21, 2023Reservé este hotel porque era un de tres q contaba con alberca techada para asegurar q podia pasar un momento relajante con mi familia y cuando llegue a recepción me dicen q no está en servicio la alverca.. viaje 5 hrs nada más pensando q estaríamos agusto un fin de semana.. si me hubieran puesto in mj Al momento de reservar q la alverca no funciona mejor me quedo en mi casa
10/10
Reviewed Oct 10, 2023I think I like everything, the staff is polite and helpful, the room is clean, spacious and comfy.
10/10
Reviewed Sep 12, 2023Excelente
10/10
Reviewed Sep 4, 2023Great location! They make you feel at home. The rooms were clean and comfortable. The best thing is the amazing customer service especially from the lady that takes care of the breakfast buffet.
10/10
Reviewed Aug 30, 2023Good choice
10/10
Reviewed Aug 29, 2023Es bueno el servicio y atención
10/10
Reviewed Aug 27, 2023Todo bien
10/10
Reviewed Aug 17, 2023Escelente atención y servicio. La suite nos encanto.
8/10
Reviewed Aug 16, 2023Location suited us, breakfast, swimming pool
Pressure low in toilet, bottle opener/cork screw would have been nice, kitchen area but zero cups, plates, cultlery
10/10
Reviewed Jul 23, 2023Excelente trato y estancia. Las instalaciones excelentes
10/10
Reviewed Jul 7, 2023Excelente servicio, la habitaciónes limpias y funcionales.
6/10
Reviewed Jun 10, 2023Room was really nice. It was a 2 bedroom, the only downside was the smaller room didnt have a tv. The property was pretty, the ice machine didnt work. The outside pool was dirty. The inside pool was also alot smaller than expected. It is also needed to be cleaned.
10/10
Reviewed May 29, 2023me gusto mucho el hotel, solo que para mi gusto le falto un poquito más de limpieza
10/10
Reviewed May 9, 2023Es muy cómoda y bien ubicada porque aunque esta cerca del centro no está en las calles más aglomeradas
4/10
Reviewed May 7, 2023The bed.
The room was not well taken care, inferior atencion to keep the walls and the floors with proper maintenance, not the cleaning part but humidity on the walls and floors, just not $600 dollars worth it for the inconvenience, the breakfast its nothing special any more, we used to enjoy when we were able to have breakfast ala carta, so sad that's not available anymore.
10/10
Reviewed May 5, 2023Excelente!!
8/10
Reviewed Apr 24, 2023Estancia agradable, buenas instalaciones, buena relación precio y calidad
6/10
Reviewed Apr 10, 2023I think the pictures are from when it’s still new it was not even close to the pictures. The couch had big stains and overall the cleaning could use an upgrade
9/10
Reviewed Mar 2, 2023Breakfast was ok, but I brought my own sugar-free granola with me. Staff really lovely, professional and helpful. Room very clean and comfortable with some good TV channels.
Pool was freezing, but I wanted to swim outdoors! It would be good if it was heated.
10/10
Reviewed Feb 20, 2023Check in was a breeze. Room as clean and are is secure. Has great amenities, but we didn’t spend much time in the hotel. We were visiting relatives. The free breakfast was A . Everything was made fresh and plenty of options for the family. Will look to stay again.
8/10
Reviewed Jan 9, 2023The suite was roomy and met my needs well. I asked for cookware, and the hotel provided so I could cook in my kitchen. Hot breakfast was good. I used the heated, indoor pool twice and enjoyed it greatly. The hotel was about a mile from the city center. Public transportation was available nearby. The trip to/from airport or cross-country bus required a taxi ride.
10/10
Reviewed Dec 31, 2022Nos gustaron la limpieza, las instalaciones, el servicio en el desayuno, y en el especial la alberca interior con el Jacuzi.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Clean
- •Peaceful
- •Excellent service
- •Good location
Areas to consider
- •Antiquated facilities
- •Pool stairs problematic
- •Uneven value for money
Cleanliness
9.6/10Specific sentiment from text; clean and peaceful environment mentioned.
Service
10/10Excellent service and attention from the staff.
Location
10/10Location was highlighted positively.
Room Quality
8.6/10Rooms comfortable but furniture out of date and mattress worn.
Amenities
8.1/10Pool design problematic; needs improvement.
Value for Money
8.1/10Overall value for money was mentioned as disproportionate.
Food and Beverage
10/10Standard quality for this hotel tier.
Overall Experience
10/10Enjoyable stay despite some issues.