Sol Tenerife

Thank you everything was great

.

our fourth visit here and it has everything we need

As a family, we received a nice warm and friendly welcome upon our arrival. We enjoyed the hotel's close location to the beach and other local amenities. My daughter thoroughly enjoyed the entertainment provided, I participated in the daily outdoor well-being classes and we both enjoyed the variety of options available for our daily breakfast. Our stunning sea view room was above the entertainment stage and local night clubs but we didn't mind. The house keeping team were great, very polite and kept our rooms clean and tidy - making beds, changing towels, sweeping and mopping floors daily. However, the overall decor of our room was tired. We found the beds uncomfortable and discovered cockroaches in our room on three separate days. Admittedly we did not report this because for one, we know the critters are naturally present in hot climates (we saw them outside all over the over island); Two, we deterred more turning up by leaving the bathroom and hall lights on at night and keeping the balcony door closed. We believe they originated from the bathroom's old fashioned, poorly designed, gappy and very dusty perforated suspended ceiling. The hallway had a bare-thin, heavily soiled and odorous carpet that would be better served being replaced by tiles. Only made worse when a neighbour had vomited on it one evening. Should the decor be improved to meet the overall good level of customer service we received, we would definitely consider Sol Tenerife again when in Tenerife.

The hotel is dated and not upto Melia standards. For theall inclusive drinks you are given a token that gives you a cup. You then go back with your cup for a refill when your drinks finished. At the end of the day you give your cup back and they give you your token back for the next day. This is a poor system and not Melia standards. The rooms ( we had 3) had 1 plug socket on the floor ( mine was hanging off). So putting your phone on charge, putting the kettle on etc, all needed to be done on the floor while removing the other plug. The sunbeds are saggy and need renewing, the hotel needs modernising to the standards of the other Melia ones.

Expected it to be loud given the location and reviews, but the room was incredibly old and dirty — things have clearly fallen apart a long time ago. There was only one electric jack for the whole room at the very bottom of the bar, super inconvenient to charge anything as a cord wouldn’t reach unless you put it on the floor (absolutely not), fan wasn’t adjustable as the knob was hanging on by a thread, had no drinking water available other than vending machines or convenience stores. The food at breakfast was stale and inedible, a waste of money and wouldn’t have included it had I known, could only eat the unpeeled bananas and drink coffee.

We love this hotel. It’s clean, friendly staff, amazing entertainment staff and kids club staff, great location. Hotel is a bit dated now and could do with a revamp but another great stay!

I could hear the noise from the next room that’s why I paid 300$ a night for like seriously

Unfortunately we visited this hotel during the workers strike. So the services was very slow and limited. We had a delayed check in for over 2 hours. I had to clean the room and change my bedsheets myself from the previous guests using that room. There are cockroaches everywhere. I didn't enjoy the majority of the food on the breakfast buffet. The pastries station was good. Personally, I wouldn't go back.

Absolutely terrible hotel. I checked into my room and found a man’s shorts and boxers covered in blood in my wardrobe. Absolutely disgusting and unacceptable. The reception staff are rude. There was mould in the bath tub. Despite all of the above they had the audacity to make me pay €20 for a later check out because I wasn’t feeling well. I WISH I took photos but unfortunately I didn’t think.

Hotel very very noisy until 4am. Right next to extremely loud disco. Hotel needs upgrade. Food good. Staff friendly. Many additional friends in our room. Beetles, ants and cockroaches. Sprayed the rooms. Didnt make much difference.

The hotel is in an excellent location and very close to the beach, bars and nightlife. Walking to both Adeje and Los Cristianos is easy for those with no mobility issues. Breakfast was fabulous with the staff friendly and helpful. The only downsides are that the hotel is tired which makes some areas look unclean even although the cleaners do their absolute best, and the proximity to nightlife (only a downside for some). We were located in Tower B so only heard noise from the nearby karaoke a couple of times, which was easily rectified with earplugs or earphones. This hotel is reasonably priced and perfect for youngsters on their first holiday abroad, stag/hen do’s and group birthday celebrations in the sun.

Cheap and cheerful, you get what you pay for. If you are looking for somewhere to just sleep like we did then it will do.

Staff were excellent the property especially the rooms was a little tired and needed a refurb. Noisy from the nearby clubs

Nice hotel , but rooms are dated. Food good for adults . We were in B block is the opposite side to the strip which we though would have been quiet , but we were so wrong as the bar Leonardo bar across the road was louder than the strip . Pool area not big enough for the size of hotel .

Loud music on street until 4am. Thin walls so I can hear neighbours.

We really enjoyed this place with unique ocean view. Thank you so much. Definitely we will be back 👍

The hotel is in need of a refurbishment. It’s very tired and dated. The location is next to the party strip so it’s very noisy til 6am. We did have great sea views from the room though! We were bed and breakfast, the food was plentiful, fresh and hot.

The breakfast variety was good, with fresh selections every morning and staff was always replenishing choices. The hotel itself needs a lot of updating. From the rooms themselves, flooring to bathrooms to the actual balcony doors. The hotel has not been updated in decades and it shows.

My partner was constantly bitten by what we can only assume was bedbugs and the breakfast buffet was varied but poor quality, even the coffee tasted wrong. It is convenient for the nightlife in the area however it is LOUD as the balcony doors are paper thin.

Only stayed one night and had an ocean front view room which was lovely. As a non smoker you could tell that smokers had been in the room as it smelt of stale smoke which was rather unpleasant. Any longer and I would have had to change rooms. Room had a mini fridge so no coffee or milk available but had a kettle. Location is ideal and at the start of Veronica strip which is great as it’s very convenient for beach, restaurants and nightlife. Very busy hotel but very organised at reception and pool bar. Couldn’t cope with all those guests for a week !

I enjoyed everything about my stay here apart from one thing - which to be fair - the hotel cannot do much about. My room was on the 7th floor and across the road was an outdoor sports bar which had extremely loud football until about 10pm then a very loud singer & music that went on until after midnight. There is virtually no soundproofing on the balcony doors - luckily I always travel with earplugs but it would have been hellish if I didn't! I flagged this up at reception and suggested they could include packets of foam earplugs in their nice little emergency kits in the bathrooms. Other than that the hotel is lovely and the food was exceptionally good.

If they ever managed to close down Veronica’s and locked up the drug dealers this hotel could be 6 star rated

Good points: Staff helpful & friendly Hotel layout is good Bad points: Rooms tired Walls paper thin Noise from nightclubs absolutely unbearable

I DID NOT STAY AT THE SOL TENERIFE THE HOTEL WAS OVER BOOKED WE GOT OFFERED THERE SISTER HOTEL THE SOL ARONA IN LOS CHRISTANOS WHICH WE ACCEPTED AS WE HAD NO CHOICE AS IT WAS 11.45PM

Nice room, overlooking pools & sea.! Whole hotel could do with an update, especially the hallways! But very comfortable & convenient for shopping & nightlife !!

No way is this a 4 star hotel!

Slow check in otherwise excellent stay room immaculate and fabulous views from balcony. Highly recommend

Location is good.

If its location you are looking for this hotel is right in amongst all the bars, restaurants and right on the sea front. The hotel itself is dated, but for the price it was comfortable enough. Superb staff. Excellent breakfast choice. Pool area can get busy, but the sea is on your doorstep.

It was ok

If you like a party location this place is for you

Kids club was amazing!

The property need renovation all look used for a long time

We were ment to be in a quite room, never slept for 4 nights for the noise from the strip breakfast was ok not out standing food cold at times. Sunbeds were so uncomfortable unless you were lucky enough to get one if the few good ones, the pool needs a good clean and a paint . Definitely would not book again !!!!

Cockroaches in almost every room & area of the hotel. Paper thin walls, could hear everything from the rooms surrounding me, including conversations & very loud in appropriate noises. Loose ceiling panels & poor building construction.

Shocking hotel and standards

Unfortunately this place was poorly managed and not maintained. Would not stay here again. The food options were disgusting.

Third time staying at Sol Tenerife Perfect location Staff are so welcoming

The hotel overall is nice and does the job, cold tap for the shower/bath didn’t work properly, the walls and balcony door block out noise very well but then the front doors are very hollow to the point you can hear the lift at 3am from all the party goers, bit counter productive. The pools are great although many rules such as no diving or inflatables which I can assume is because of the English drunks. The view was amazing being by the ocean front, entertainment was consistent and great and with the access to the seafront through the gate made it very convenient to access the restaurants with out having to go by the Veronica strip. If you want to avoid the noise I’d suggest booking with the oceanfront view and request a room as high as possible in B block.

The whole building was Old and unclean furnitures. Sliding door was almost Come off. No sealant between frame and glass, it was scary for all of us. This room was the 2nd time changed after balcony fence was fallen down while we were out. And they changed the room for us. Not recommended.

Parking was a joke, no spaces for guests as folk parking then going shopping elsewhere

Excellent hotel and facilities.nearly every review i read before booking complained of the night time noise and music coming from the nearby veronicas,but with having our 9 year old son,we planned carefully and paid for an ocean view room right at the back of the hotel and WE DIDNT HEAR A THING!so its worth paying the extra to get a good nights sleep in the comfortable rooms,all the staff were very friendly and having chose the all inclusive option,the food and drink in the restaurant and hotel bar was of the highest quality!special mention to all the entertainment staff-especially the guys that ran the regular kids clubs who were very professional, polite and laid on endless activities for all the kids in a safe environment and our son loved every minute!i highly recommend this hotel and we will be back for sure!

good surranding

Food excellent if a tad monotonous at lunch , room in desperate need of update i.e hand painted bath , badly chipped sink area , safe in room but no lock ! Staff could have been more friendly and attentive .

Hotel was nice, right on the water. But no plugs are a weird thing… except for the fridge and tv so you need to unplug these if you want a phone charger….

Great location

Great location. Very clean and great customer service. Would definitely stay here again

Better this time as got a better room still to noisy at night till 3 o’clock but that’s what happens if yer near Veronica s ok for young 1 s but not great for over 45 s

Thank you very much to the team for making our holiday so relaxing and fun 😉

I had a problem with my room but the hotel provided excellent service and changed the room for me.

Hotel was grand Staff friendly Food not bad Drinks over priced Unfortunately too close to nite clubs on strip boom boom till 5am Got a room change 3 days in when it was available much better

To noisy at night from local clubs and shops would not recommend getting room that backs on to the nightmare night life for young ravers shame as front beach great and poolside good a little tied the hotel

Terribly noisy and out-dated. Busy location and everything within reach but it’s impossible to sleep due to the noise from the bars and live music

This hotel was nice and clean. The noise from the night clubs is real! The rooms are not very sound proof. The location is very central and convenient. There are many restaurants and shops close by. Lots of pool chairs available and two pools. Our morning walks had the beautiful backdrops of mountains on one side and the ocean on the other but we constantly had to step over broken glass, garbage, vomit and other unpleasant things! So sad that the tourists are so incredibly disrespectful of the Island.

Hotel and rooms very old and tired. Completely overpriced compared to other hotels in the area.

Clean, staff good , room bit small but nice , pools nice but cold , sun beds mostly taken up with towels that are there for hours before used . Food ok pleanty of choice but not very hot . Behind reception needs attention. Kettles needed in room .

Checking in was a bit of a chore as only one person checking in. Christmas Dinner on the 25th exceeded my expectations, the staff were brilliant.

Being in Tenerife for the 5th time… this was the worse hotel I have stayed in the Canary Island so far, that’s rated as a “4star” Rooms and hallways need to be renovated. Super outdated. Only 1 outlet in the room. Washroom ceiling/soffits are disgusting. Over priced for quality and service. Food quality is acceptable not the best for a 4 star. Laundry and gym hours are very limited . Would not recommend. Rooms have no sound Barrier… good luck sleeping at night around the excessive music … Checked out after 4 nights and switched over. Only good thing is it is near the beach side/view. Don’t recommend.

This is not a 4 * hotel. It is very noisy due to being beside Veronicas so take ear plugs if you won’t be out partying all night. Rooms badly need modernised, was there 4 nights and killed 6 cockroaches in my room, asked reception if they had a spray I could use to kill them but they didn’t have anything. Breakfast was good with plenty variety, pool area is too small for the size of the hotel, takes ages to get served at the pool bar.

The music lasted till 6:30 every morning and we had people next to us screaming and shouting. Plus arguyinh.

We had a family holiday here and loved every minute. Amazing entertainment staff with a big shout out to Nadia, Alex and Daniel who were fun and very friendly :) The acts were great as well. The nicest buffet food we’ve ever had, so many choices and lovely fresh meats and fish. Great location, right on the beach with a nice walk along the front. Lovely hotel, rooms and clean swimming pools. Would definitely come back again, thank you :)

Having been to this hotel before we chose to return. We were looking for an all inclusive relaxing holiday by a pool and were not disappointed. Couple of observations. The entertainment was not quite as good as on the previous visit. When the Disco next-door is operating the noise can be a little intrusive in the early hours. Balance this with an enthusiastic events team with plenty of activities for those who want them. The location on the sea front is excellent

The absolute worse hotel I’ve been to in my life. The hotel looks very dirty and to top it off when we got into our room we was greeted by cockroaches on the kitchen top and sink. I didn’t even get to explore the rest of the room before leaving. We went back to the concierge, he was a nice person, to get another room and the room we went into the toilets wasn’t working and there was red/blood looking liquids inside the bath. I was in and out of that hotel within 10 minutes! Absolutely horrendous I’ve also notified the hotel about this and got no response 0/5 experience!

Fabulous hotel right on the beach. Staff were amazing and very considerate. A little noisy at night but quietened down outside about midnight on our side. My only gripe was that the second lift was out of action for at least half the week which meant large queues at busy times and as I am not good on my legs this was an issue. All told wa lovely hotel but need to address the lift issues, as I believe it was just the same in Tower B.

Excellent location, the hotel & pools are very clean, exceptional housekeeping, a wide selection of food & drinks! The staff is extremely polite and helpful, thank you all for my amazing vacation at Sol Tenerife!

Great location by the sea and lovely for a walk along the promenade - right into Los Cristianos.Very clean and efficient. Staff work very hard from the lovely girls at reception checking in, to the dining room staff and the cleaning team. I read the negative reviews and emailed the Manager, Pablo, requesting Block B (away from noise of bars) and near my family. He emailed back and actioned my request - great customer service. I would say this hotel ticks the boxes for functional and efficiency - you get what you pay for. It was great sunbathing and listening to the Atlantic rolling sea. Improvement: Sunbeds - better system should be used so people are not putting towels on beds and then leaving them unoccupied for hours. I stayed in another hotel where people booked their beds 2 days in advance. They came down and lady ticked off their name on the list. If they didn't come down by 10:00 a.m., then their sunbed was available for anyone to use. I've stayed in a variety of different hotels in my time from basic to luxury and I would say that for the cost, including breakfast, location - it's fine.

Great place right next to the ocean

Lovely atmosphere,great food,great location

Good value hotel in the centre. In easy walking to bars, restaurants. Breakfast was great. Hotel was clean, rooms cleaned, new towels daily.

Hotel was really good. Friendly staff, veggie friendly food was a plus, really nice outdoor/pool area. Noisy at night time but thats what you have to expect staying so central. Would probably stay again.

Great place to stay

The room is a bit dated but very good service in the hotel. Pool is warm outdoor. At Breakfast warm food is very basic.

When other reviews mention noise issues know it is legit the worse out of any place I ever stayed. I honestly didn’t even think it’s possible to be that loud. The rooms also are in bad overall condition. Pool has all chairs reserved before you even get out there. Too much chaos surrounding too. Beaches are only ok in my book. Overstated area of Tenerife. North is way nicer.

When you arrive reception will ask you whether you want a high or low floor. The answer is "A quiet room" unless you will be out all night or are deaf. If you complain about the noise thereafter you will have to endure the noisy room for a least two nights and will have talked to reception 3 times by then (hotel policy made clear at reception). You will probably also be told that "it's the noisiest part of the island" inferring it's your own fault. All staff know the hotel has a problem and if you can choose a low room in the tower nearest the pool (Tower A) on the side facing the pool which faces away from Lava and Cocos, the two noisiest nightclubs until 3am. Also you'll be away from the Veronicas bars. If you do this you'll have a nice holiday. If not you're likely to have a miserable one. The hotel itself was very nice except the noise, which is like saying the drains on Tenerife are nice except the smell.

Excellent

Nice hotel, very clean and lovely pool area but a bit too close to Veronicas Nite clubs, banging music until 4 am, could do with a bit more sound proofing to help keep the noise out.

This was a great holiday staying in a great hotel. Staff were great meals were great couldn’t fault anything. Will definitely go back

Ideal location near on beach front. Breakfast excellant. Can hear night clubs at night which could be an issue if you have sleeping problems. Overall really enjoyed our stay and would return.

Plase in general pretty old, half broken beds, showers feels that no invested in. Place is very good, and staff, best party was barmens, always happy, joking, friendly, always see and understand your needs. We had all inclusive stay and food in general was ok, good sweets, but in vegetables couple times was clearly masked spoiled tomatos from previous days in dill and vinegar and ones same was done with salad. Only upper pool is heated, and strange lifeguards, one of them said to me only 1 word Yes even I was talking to him 3 times, another was really agressive even to small kid plaing with ball in pool, he could say friendly that not alloud and it could be solved, but was talking in really aggressive way, third was really friendly and happy all the time. In general good feeling after trip.

The hotel was nice and clean, the breakfast was quite good. The neighbouring property (Veronicas Strip) was extremely noisy all night till about 6am, the area around it was dirty, full of litter and a strong smell of urine. There was a lot of people offering drugs for sale outside the strip.

Zz

Great location! Staff were very friendly. No irons provided which was disappointing. Would stay again for sure

Cheap and easy. Close to bars and restaurants. Went for a stag weekend. Was exactly what we needed

Convince

Nice location on the sea , but that’s about it. Hotel is dated, I paid extra for a partial sea view, but just got the same room as everyone else. So don’t bother advertising that.

Staff were professional, polite knowledgeable and very willing and helpful. Food wise was very good, and room and room service was excellent. Would go again and pass on to friends an family. 5Stars.

Arrived early to hotel. Was given one of the oldest rooms in the hotel from the day hotel was built. Bad air in room, poor air condition. Went back to reception desk to ask for different room. Asked if all the rooms were the same and was told "yes". When we were given a new room in different tower, a better, cleaner, more confortable room. Food was not great and there were waterbugs in the lobby. Very disappointed. Would not recomand.

While the property itself is a bit worn and ragged around the edges, the staff was super friendly!!

Had a great time.Hotel has a great position on the sea front.Food good and plentyfull.Room nice n tidy. As where communal areas. The pool area was a bit small and when it opened at 9.30 in the morning it was like the charge of the light brigade every one trying to bag thereselves a sunbed

Fantastic location, lovely hotel, clean and good really nice and staff were very helpful

A short break at Sol Tenerife. I chose the hotel for the location, next to the sea but knowing that it was also next to Veronica’s, so wasn’t going to be the quietest location. The hotel was very clean, food at a good standard. The decor is dated and a bit tired in places, but I’m not complaining given the price I paid and the views from the balcony. Entertainment in the evenings was good. Overall an enjoyable stay.

Rooms were very clean and cleaned every day. Location is perfect for being close to the strip and by the sea

The hotel was lovely and was very clean... The only downside was the music was very loud on the stripe. But a set of earplugs and your good

Nice hotel but lack of sun-loungers and very noisey at nighttime

Excellent but noise at bar beside pool not good .messy .over all food ,staff clean .really enjoyed x❤️❤️

Modern travellers carry lots of gadgets and there was only one electric socket in the room.

10 day all inclusive holiday. Hotel in nice sea front location with good views from a sea facing room. Close to lots of bars and restaurants very laidback to very noisy depending on your choice. Drinks were very expensive compared to over local bars so being all inclusive was good value. Food available all day in main restaurant for breakfast, lunch and dinner plus snack bar during the day which was convenient. Food in restaurant was very good for things like salads, fruit, bread and pudding choice. A varied selection of hot food in buffet but overall at times a bit tasteless and meat and fish were usually over cooked. Hotel has 2 nice pools but a lack of sufficient sun beds. People were queuing up at 8.30 am to reserve one before pool area opened up at 9 am. Then there was a bad stampede to get one line a swarm of locusts armed with towels to grab one or two and all gone by 9.15 am. After which after place towels they would disappear for hours at at end. If my travelling partner wasn’t an early riser we never would have got one the whole holiday! During the course of the day there were lots of activities using the pools such as water aerobics accompanied by load music and shouting instructors which was good for the active but annoying for those who want to relax and nod off. Various stag and hen groups turned up over 10 days which were loud at times which didn’t bother me but might put off those with families and younger children. Overall the all inclusive was good value.

Great location. 10 mins from Safari Centre and 1 minute for the chaos of "veronicas". You need to try and get a room in "block B" (not A) in the building and also pay extra for the sea view, preferably at level 6 or higher too. Its basically much better all round BUT if you were in Block A and level 2 (eg) you balcony will get pumping tunes in your bedroom tell 3am every morning.

Hotel tired & not updated in a very long time. Food cold. Bed not comfortable.