Mirage Bab Al Bahr

This is not a 5 star hotel. It may had been at some point but those days are over. What saves it is the excellent staff and the private beach which was made into a cove by stone walls which break the waves. The water was amazing. The beach itself did not have enough cots. To reserve a cot you need to get up very early and place a towel or a personal object on it to signal that it’s taken. The mattresses on the cots are old and the mattress covers would often be torn up. There was never any beach towels available in the morning. You could get one after 9am the earliest. My room had a lot of moisture in it. I learned later from other guests that it’s a common issue. The room had a smell of mold, which got better after I complained to the staff and they made the extra effort to give it a good cleaning. But nothing could solve the condensation. If you turn the air off and open up the balcony, the mirrors, the floors, the walls and other surfaces would become wet in a matter of minutes. Only keeping the air around 20 degrees or lower would help with that. The clothes and bedsheets always felt moist. The last 2 days there was a smell of sewer coming from the air vents as well. Good thing I didnt spend much time in my room. The food was very disappointing. The quality of the ingredients and the variety were at the minimal. Vegetable spread instead of butter. My huge thanks to the staff. Everyone was super helpful, friendly and professional. The staff made my stay very pleasant.

The facilities are seemingly out of order or lack of care for long time. The swimming pool staffs are lack of basic politeness or common sense

Breakfast should be include PAYA,CHICKEN OR MUTTON MEANS or NIHARI.

Every thing

That pool close early

Nothin

The service and they have bad cooperation

Amazing

Good location

First time I stayed in the main building, second time I was surprised when they put me in the resort side. I did not know that they have 4 and 5 star facilities within a campus. Anyone booking this place, book in 5 star. 4 star resort is not that good.

The stuff are amazing

No activity at all

It is a nice staycation. we enjoyed our stay

Cozy room.

Location

The location and the facilities Ms.Mariam in reception was very kind and helpful

cleanless and a lot of ants in the room old facilities and a lot of noice

Very nice

I enjoyed

Everything is good.

They can keep more Vegetarian options.

Hotel Side is the Best We upgraded

Old Rooms at resort side

Good location, there is everything you need to relax, pleasant smiling staff. Special thanks to the administrator Haris.

Nice view

The place is very good

The stuff was so nice

The communication and welcoming of reception staff mariam

None

I liked that they moved us to the hotel. The resort is much too smokey and loud. If we would have known this, we would have not booked at the "resort."

Smoke, loud music, and overall cleanliness.

Nice hotel Nice staff

it is not open beach , there are rocks blocking the waves

Kids pool

Nill

Water temperature in kids splash park was not watm too cold for kids

Disappointed

Cleanliness, discomfort villa, less space,

The receptionist wasnt at all co-operative, even i was standing in front of her more than 15 min they didnt even care to ask how i can help you. Found flies on the bed and used to change the room at 10 p.m The see was really like a lake fist day and was greenish. The new room were i moved the A/c was not working.

The rooms was in very bad quality everything in the furniture was bad and not comfortable even the A/C not good having very high noises

The quality was very bad even the mattress very old and not comfortable

Location, big resort, activities, pool options

Staff ignoring our orders, light wasnt available, phone not working, cleanliness

Food was really not up to the standard and very less staff need to wait for any request done .. pool staff are amazing

Overall feel and vibe the money you pay is not worth .. food and beverage is really bad

Nothing

Everything. Was dirty and staff was not good

We really had fun... we would like to thank all your friendly stafff they made our stay a wonderful exp. Specially to QUEENIE!!! YOUR D BEST!!!!

None...

Kids were able to enjoy the water park Superior villa's room sizes are good

Staff assigned me the wrong room - 3 single bed instead of 1 king and 2 single bed, i had to move to the room and then came back complain, and after a while, they were able to change the room. The Washroom size is small

the pool party from 4PM-7PM (hope that it is available on a longer time)

the food options are not that good

The beach and location was nice. Foam pool party on saturdays.

Reception wasnt friendly. Housekeeping wasnt responsive. Room is old.

Beach facing rooms are perfect.

Slightly overpriced for the size of the rooms.

It was a good week end , all employee was kind with us and helped us For relaxing time away from dubai its very interesting place . Thank you for all the service offered

Basic breakfast spread. Basic inroom features and provisions, minimal food options in restaurant

Property location and facilities were great 👍

Staff should be more attentive while welcoming guests

It's located in the Fujairah region of UAE covered with brown hills and the Gulf of Oman. They have a talented dancer who doesn't lose her smile in spite of the tough art form that she displays. We were there for Christmas and their staff of two Russians from Siberia multitask as Hostess, Compere, Dancers, Swimming Pool Trainers, etc.

There is a lot of profiling and the staff caters to Russians and the Caucasians better. We were there for Christmas and their staff multitask in different roles. Felt like they were super busy to attend to all. The food is repeated and the quality of the breads, salads and desserts can be better. Found the food trucks outside serving better tasting food.

The smell of the room is not good and not clean. The swimming pool is good.

Actually, I don't mind if we pay more because we always care about the room and the bed. What we don't like the most is the smell of the room. My husband and I trying to put some perfume but it's not working. The smell of our room it's like we are INSIDE OF THE TAXI. It's very uncomfortable. We were about to call reception but we decided not to because maybe we would wait again for 30 minutes or more like we wait before we check-in. Take note that check-in is at 3 pm and we arrived like pass 7 pm we thought that the room was ready but NOT YET READY. And honestly, my husband got sick and I had a headache. The smell of the room until the morning is still the same. I will never come back to this hotel.

nothing

Ac not working swimming pool not clean room quality

The front office staffs were very nice and helpful giving me a late checkout until 14:30 HRS. Special mention to Em and Andrea.

The room had problems like the ceiling in the bathroom had a leakage and the way that the housekeeping cleaned the bathroom after the engineering fixed the leakage was not proper because there were some stains although the staff was polite. There's a loud water pump sound coming from my bathroom which disrupts my sleep.

Location Pools

Sea closed too much Should be more open, a lot of sea animals were jailed in swimming area

location

phone was not working and this is un practical and unsafe .

The Foam Party

location

Nice location

Nothing

Water activities

Rooms are very small

Swimming area

Very small sooms

the pool and the music, i booked a room that has a view of the pool and my child was playing in the pool while i was watching him and the vibe of the place is cozy

the size pf the living room was small and the sofa bed was very hard to sleep

location of the property is great

The Check In reception staff was not welcoming at all. When i arrived and told them that i am here to check in, i was given a blank look and facial expressions suggesting 'So' or 'and' . very unprofessional and cold. room service for food never picks up the phone, housekeeping never picked up the phone.. I had to personally walk to the restaurant to give my room order. the only person who made our stay worth was the guy at the bar called Jayanth. He was friendly, helpful, courteous and went out of his way to make our stay convenient.

service

na

An amazing place and value for money

we are happy with our stay at Mirage Bab Al Bahr beach resort regarding breakfast hopefully they could add more variety of fruits and not repetitive.

Good beach and pool area also nice kids pool area and Aniamators

First of all bungalo offered is different with advertised on booking.com by photos. On photos are showing hot whirlpool bathtub (jacuzzi) but in reality booked Bungalo don't has it! Photos is misleading customers And ordered Bungalo was not available 😢,.and we was transfered to near Hotel to two bedrooms apartment. That 2 bedrooms apartment has whirlpool bathtub but NOT CONNECTED TO HOT WATER!!! It is really ridiculous Bed pillow case was old and with unpleasant stain Look like hotel has Quility issue and nobody manage to control it and resolve

Clean, Staffs are cooperative, very good breakfast, Beautiful view

no very poring no activity Not worth the amount I’m paid

very small

soaking pool and kids play area

the price was a bit expensive

Finishing not up to standard if taken into account how new the resort is.