Praça Osvaldo Cruz
Praça Osvaldo Cruz, Historic District, Porto Alegre, Rio Grande do Sul, Brazil- Park
English
Hotels in Porto Alegre8.4Excellent(2,794 reviews) 
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Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa
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About this hotel
Centrally Located Historic Hotel
Indulge in Luxury Amenities: From the indoor lap pool to the sauna, our hotel offers everything you need to unwind and relax during your stay.
Modern Comforts: Enjoy spacious rooms with soundproofed windows, LCD TV, and free Wi-Fi, all designed to provide you with a comfortable and convenient experience.
Explore with Ease: With a prime location in the Centro Histórico neighborhood, you have easy access to shops, museums, and the financial district, making it the perfect base to explore Porto Alegre.
Book now for a memorable stay at Plaza São Rafael Hotel, where convenience and luxury meet seamlessly.
Nearby Attractions
Praça Dom Feliciano
Praça Dom Feliciano, Historic District, Porto Alegre, Rio Grande do Sul, Brazil- Park
Praça Otávio Rocha
Praça Otávio Rocha, Historic District, Porto Alegre, Rio Grande do Sul, Brazil- Park
Tape Porã
Tape Porã, Rua dos Andradas 1820, Historic District, Porto Alegre - RS, 90020-180, Brazil- Public Art
Praça Dom Sebastião
Praça Dom Sebastião, Independência, Porto Alegre, Rio Grande do Sul, Brazil- Park
Praça Campos Sales
Praça Campos Sales, Historic District, Porto Alegre, Rio Grande do Sul, Brazil- Park
Largo Padre Marcelino Champagnat
Largo Padre Marcelino Champagnat, Bom Fim, Porto Alegre, Rio Grande do Sul, Brazil- Park
Esplanada Correio do Povo
Esplanada Correio do Povo, Bom Fim, Porto Alegre, Rio Grande do Sul, Brazil- Park
Loureiro da Silva
Loureiro da Silva, Avenida João Pessoa, Historic District, Porto Alegre - RS, 90010-221, Brazil- Public Art
O Túnel do Túnel
O Túnel do Túnel, Rua da Conceição, Bom Fim, Porto Alegre - RS, 90035-080, Brazil- Public Art
Busto San Martín
Busto San Martín, Rua Professor Annes Dias, Historic District, Porto Alegre - RS, 90010-221, Brazil- Public Art
Praça Argentina
Praça Argentina, Historic District, Porto Alegre, Rio Grande do Sul, Brazil- Park
Praça Conde de Porto Alegre
Praça Conde de Porto Alegre, Historic District, Porto Alegre, Rio Grande do Sul, Brazil- Park
- Wheelchair Accessible
Monumento ao Conde de Porto Alegre
Monumento ao Conde de Porto Alegre, Rua Duque de Caxias, Historic District, Porto Alegre - RS, 90020-130, Brazil- Monument
Important Information
Please note that bed configuration for the Standard and Superior categories is subject to availability.
According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Sauna
Dry cleaning
Spa/wellness center
Barber/beauty shop
Currency exchange
Valet parking
Non-smoking throughout
Private parking
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Shared lounge/TV area
Parking garage
Special diet menus - on request
Kid meals
Snack bar
Lockers
Pool with view
Indoor pool
Outdoor furniture
Wine/champagne
Coffee Shop on site
Fruits
Shallow end
Pet bowls
Fence around pool
Steam room
Pet basket
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
24-hour security
Security alarm
Key card access
Broadcast Live sport events
Room Types
Superior Twin Room
Up to 3 guests27 sqm2 Twin bed (90-130 cm wide)
This air-conditioned room includes cable TV, a telephone with voicemail and mini-bar. Free WiFi is available.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
27 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingSofaExecutive lounge accessWardrobe or closetLinenUpper floors accessible by elevator
Standard Double Room with Double Bed
Up to 3 guests25 sqmQueen bed (151-180 cm wide)
This air-conditioned room includes cable TV, a telephone with voicemail and mini-bar. Free WiFi is available.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingInterconnected room(s) availableSofaExecutive lounge accessWardrobe or closetLinen
Standard Twin Room
Up to 3 guests25 sqm2 Twin bed (90-130 cm wide)
This air-conditioned room includes cable TV, a telephone with voicemail and mini-bar. Free WiFi is available.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
25 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingInterconnected room(s) availableSofaExecutive lounge accessWardrobe or closetLinen
Standard Single Room, 2 Twin Beds
Up to 1 guests25 m22 Twin bed (90-99 cm wide)
2 Twin Beds
269 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 1 guests
1 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
25 m2
In-room amenities
MinibarSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomDaily housekeepingRoom service (24 hours)Free WiFiBed sheets not available
Standard Single Room, 1 Double Bed
Up to 1 guests25 m2Double bed (131-150 cm wide)
1 Double Bed
269 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 1 guests
1 adults
Beds
Double bed (131-150 cm wide)
Room details
25 m2
In-room amenities
MinibarSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomDaily housekeepingRoom service (24 hours)Free WiFiBed sheets not available
Superior Single Room, 1 Double Bed
Up to 1 guests27 m2Double bed (131-150 cm wide)
1 Double Bed
291 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 1 guests
1 adults
Beds
Double bed (131-150 cm wide)
Room details
27 m2
In-room amenities
MinibarSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomDaily housekeepingRoom service (24 hours)Free WiFiBed sheets not available
Suite
Up to 2 guests46 m2Double bed (131-150 cm wide)
1 Double Bed
495 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 2 guests
1 adults
Beds
Double bed (131-150 cm wide)
Room details
46 m2
In-room amenities
MinibarSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomWardrobe or closetDaily housekeepingJetted bathtubRoom service (24 hours)Free WiFiBed sheets not available
Executive Suite with Double Bed
Up to 3 guests46 sqmQueen bed (151-180 cm wide)
This spacious, air-conditioned room features a living area and a bathroom with a bathtub. It includes cable TV, a telephone with voicemail and mini-bar. Free WiFi is available.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
46 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomHeatingSofaExecutive lounge accessWardrobe or closetLinen
Superior Single Room, 2 Twin Beds
Up to 1 guests23 m22 Twin bed (90-99 cm wide)
2 Twin Beds
248 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 1 guests
1 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
23 m2
In-room amenities
MinibarSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomDaily housekeepingRoom service (24 hours)Free WiFiBed sheets not available
Superior Double Room, 1 Double Bed
Up to 3 guests27 m2Double bed (131-150 cm wide)
1 Double Bed
291 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 3 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
27 m2
In-room amenities
MinibarSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomWardrobe or closetDaily housekeepingRoom service (24 hours)Free WiFiBed sheets not available
Superior Double Room
Up to 3 guests27 sqmQueen bed (151-180 cm wide)
This air-conditioned room includes cable TV, a telephone with voicemail and mini-bar. Free WiFi is available.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
27 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingSofaExecutive lounge accessWardrobe or closetLinenUpper floors accessible by elevator
Standard Double Room, 1 Double Bed
Up to 2 guests25 m2Double bed (131-150 cm wide)
1 Double Bed
269 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
25 m2
In-room amenities
MinibarSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomWardrobe or closetDaily housekeepingRoom service (24 hours)Free WiFiBed sheets not available
Superior Twin Room, 2 Twin Beds
Up to 2 guests27 m22 Twin bed (90-99 cm wide)
2 Twin Beds
291 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
27 m2
In-room amenities
MinibarSafety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomWardrobe or closetDaily housekeepingRoom service (24 hours)Free WiFiBed sheets not available
Standard Double Suite
Up to 3 guests46 sqmDouble bed (131-150 cm wide)
The pool with a view is a top feature of this suite. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, executive lounge access, a seating area as well as city views. The unit has 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
46 sqm
City View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomHeatingSofaExecutive lounge accessWardrobe or closetLinen
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(2,794 total)
Provider-sourced guest reviews.
7/10
Reviewed Sep 16, 2026El gym y la terraza. Tiene buena ubicación
El restaurante cierra temprano, tiene poca disposición el personal para colaborar cuando se solicita algo. El desayuno siempre hay que estar solicitando que se reponga.
7/10
Reviewed Sep 16, 2026Realizei uma solicitação para um quarto com boa estabilidade de internet, o que não ocorreu. Além disso, o andar de cima estava em obra, ocasionando muito barulho. Outra questão, mais supérflua, é a falta de tomadas no novo padrão.
9/10
Reviewed Sep 13, 2026La ubicación. Próximo a todos los lugares de interés para nosotros. Museos, lugares de espectáculos. La habitación espaciosa y siempre limpia. Colmó nuestras expectativas
No tengo una sugerencia
1/10
Reviewed Sep 11, 2026Localização
O total descaso dos funcionários e gerência do hotel para tentar solucionar os problemas que tivemos em nossa hospedagem.
10/10
Reviewed Sep 11, 2026Hotel em si.
TV sem canais fechados.
7/10
Reviewed Sep 8, 2026A cama é muito confortável! O café da manhã estava bom.
Os preços do mini bar são absurdos. Embora o banho seja quente, o formato do box em um banheiro antigo atrapalha um pouco.
8/10
Reviewed Sep 6, 2026Buen gimnasio y piscina. Buen tamaño las habitaciones.
10/10
Reviewed Sep 2, 2026Todo
Todo estaba muy bien
6/10
Reviewed Sep 2, 2026Da estrutura do hotel e quarto.
Infelizmente o hotel não permitiu que eu descansasse além do tempo que eles determinam para realizar as tarefas do hotel. Tinha a manhã livre e fui incomodada 3 vezes! A primeira foi a camareira que bateu na porta de forma insistente, até me acordar e ter que ir até a porta. Depois novamente batidas ma porta e uma pessoa que disse que precisava olhar o consumo do frigobar e tive que dar acesso ao quarto, isso tudo antes das 10:00. Sossego ? Nenhum! Sinceramente, um absurdo o hotel ter uma política de que a conferência do frigobar é feita com hóspedes no quarto e que as camareiras batem nas portas cedo e insistentemente.
8/10
Reviewed Sep 1, 2026Café da manhã
Pessoal que recepcionou não foi simpático e não se demonstrou disposto...
8/10
Reviewed Aug 30, 2026Muito boa.
Não tenho nada a comentar.
8/10
Reviewed Aug 29, 2026localização e conforto muito bons
O café da manhã está muito fraco. com poucas opções e a qualidade dos produtos nao corresponde ao padrão do hotel. tem que melhorar....já me hospedei várias vezes no hotel e o café da manhã cada vez pior. O café da manhã é de hotel de 02 estrelas. Viajo por todo o Brasil e conheço vários hotéis. Caso o café da manhã for terceirizado. recomendo trocar.
10/10
Reviewed Aug 28, 2026cama muito confortavel, excelente limpeza e muito bom atendimento. Piscina aquecida, sauna e jacuzzi perfeitos para relaxar ate tarde.
a temperatura da piscina mais quente nos dias frios
5/10
Reviewed Aug 25, 2026Jacuzzi
Hotel extremamente antigo, parece aqueles hotéis de filme de terror, não tem tomadas próximas as camas, além da tomada da televisão só tem uma próximo a mesinha e uma no banheiro. O Hall de entrada é muito bonito, porém o restante é super antigo e mal cuidado.
8/10
Reviewed Aug 25, 2026El desayuno excelente ,la ubicacion suficiente
no tengo ningun reproche
10/10
Reviewed Aug 24, 2026Es un excelente hotel, no le falta nada
No hay puntos negativos
9/10
Reviewed Aug 24, 2026Tudo muito bem limpo, funcionários legais, café da manhã bom também.
Gostaria que as TV fossem atualizadas.
10/10
Reviewed Aug 21, 2026Atendimento dos funcionários muito bom.
O ar condicionado é antigo pode melhorar. A televisão a cabo oscila muito.
9/10
Reviewed Aug 20, 2026Recepção, acomodações, piscina, academia, café da manhã, ter uma garrafa de água me esperando no quarto com uma mensagem de boas vindas, banho maravilhoso. Gosto muito do atendimento do Plaza.
A tv não funcionou direito.
8/10
Reviewed Aug 20, 2026Ótima localização, pessoal cortês, boas acomodações e excelente limpeza.
10/10
Reviewed Aug 20, 2026Tudo.
Nada me desagradou.
6/10
Reviewed Aug 16, 2026Localização e atendimento dos funcionários.
Café da manhã ,ar condicionado e toalhas muito finas ,poucas tomadas.
8/10
Reviewed Aug 14, 2026Quarto enorme, camas muito boas, café da manhã ok
Banheiro úmido e a limpeza do banheiro ruim
10/10
Reviewed Aug 13, 2026Café da manha muito bom, quarto limpo, um ótimo banho e atendimento muito cabana
7/10
Reviewed Aug 11, 2026Localização
O carpete é manchado e velho e deveria ser trocado ou retirado , causa sensação de sufoco. O box do chuveiro é pequeno.
10/10
Reviewed Aug 11, 2026Localização
Carpete
10/10
Reviewed Aug 11, 2026Tudo.
Gostei de tudo.
10/10
Reviewed Aug 10, 2026Conforto e limpeza
10/10
Reviewed Aug 10, 2026atendimento maravilhoso, comida do hotel, principalmente do restaurante, é ótima.
10/10
Reviewed Aug 10, 2026Atendimento especial do recepcionista Luciano. Excelente pessoa.
5/10
Reviewed Aug 9, 2026Staffs are helpful and very polite.
It’s a very old hotel, needs some renovation in all aspects. The pool looks good in the pictures, but in reality looks abandoned. The air conditioning wasn’t working at any of the two rooms we had. Breakfast is okay but nothing special, for some reason they’ve chosen a weird room in the basement.
10/10
Reviewed Aug 9, 2026O hotel é antigo mas tudo muito limpo e bem pensado para o hóspede!
7/10
Reviewed Aug 9, 2026Localização. Atendimento dos funcionários do hotel.
Quarto antigo. Poucas tomadas. TV não smart. Toalhas finas. Ar condicionado de pessima qualidade. Estacionamento não cumpre tempo para trazer o veículo.
10/10
Reviewed Aug 8, 2026Gostei da área de lazer do hotel e do quarto.
No café da manhã, senti falta de opção de algum bolo ou pão sem glúten.
7/10
Reviewed Aug 6, 2026Cama, mas precisa de uma reforma pois o teto parecia estar caindo de alguns lugares, carpete está velho e algumas cadeiras do salão de café da manhã estão afundando.
Móveis muito escuros deixa o ambiente com aspecto tenebroso.
10/10
Reviewed Aug 6, 2026Tudo perfeito
10/10
Reviewed Aug 4, 2026bom.
tudo certo.
10/10
Reviewed Aug 3, 2026Gostei muito do espaço e comodidades do hotel, atendimento excelente.
10/10
Reviewed Aug 3, 2026Ótima estrutura, atendimento, café da manhã!
9/10
Reviewed Aug 3, 2026Estrutura de grande hotel, com piscina, jacuzzi, academia, sauna...
8/10
Reviewed Aug 3, 2026Piscina e cama.
Box do banheiro um pouco pequeno.
8/10
Reviewed Aug 3, 2026Localização
Estrutura do hotel muito antiga
10/10
Reviewed Aug 2, 2026Conforto
10/10
Reviewed Jul 25, 2026Piscina aquecida
Carpete antigo
9/10
Reviewed Jul 23, 2026Gentileza dos funcionários
Café da manhã achei um pouco abaixo do padrão do hotel.
10/10
Reviewed Jul 20, 2026Tudo ótimo.
10/10
Reviewed Jul 17, 2026Bom café, com várias opções.
10/10
Reviewed Jul 17, 2026Cordialidade
Gostei de tudo
7/10
Reviewed Jul 16, 2026Excelente localização. Vista e incrível.
O local do café é um porão, mal ventilado.
8/10
Reviewed Jul 16, 2026quanto limpo e aconchegante, ótima localização
o café da manhã meio fraco poucas opções,
8/10
Reviewed Jul 13, 2026Os carpetes são velhos e manchados, além de escuros, dando impressão de sufocamento para quem sofre de asma.
Carpetes
8/10
Reviewed Jul 13, 2026O hotel poderia retirar os carpetes, que são velhos, manchados e dão uma impressão de sufocamento, parecendo que estão mofados.
Dos carpetes.
7/10
Reviewed Jul 13, 2026Buen hotel y recomendable
En algunos aspectos falta renovarlo
8/10
Reviewed Jul 12, 2026Restaurant super top
Nada ! Foi otimo tudo
2/10
Reviewed Jul 12, 2026Quarto amplo!
Mobiliário velho, funcionários mal educados, não tem serviços de bagagem! Café da manhã péssimo para nível do hotel Hotel precisa de manutenção
10/10
Reviewed Jul 9, 2026Amei a recepção, a limpeza e o restaurante
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Comfortable rooms
- •Good service
- •Great location
- •Good breakfast
Areas to consider
- •Old room facilities
- •Inconsistencies in service
- •Limited amenities availability
Cleanliness
8.15/10Some guests mentioned cleanliness positively; however, complaints about older facilities and the need for improvements indicate room for enhancement.
Service
9.15/10Guests noted good service and staff attentiveness, particularly regarding guest needs and accommodations.
Location
8.65/10The hotel is well located, making it convenient for various establishments.
Room Quality
7.65/10Several reviews criticized the old condition of the rooms, but comfort mitigates some of these concerns.
Amenities
8.15/10Amenities like the pool and gym were appreciated but some facilities were reported as being out of order.
Value for Money
8.15/10A good price-quality relationship recognized, though some guests found better options available.
Food and Beverage
8.65/10Breakfast received positive remarks; however, there were some suggestions for improvement.
Overall Experience
8.65/10The overall sentiment ranged from very good to needing improvement, but a majority of guests had a positive experience.