First Hotel Grand vs Similar Hotels

Room size was appreciated, but issues with small and soft beds were noted.

Mixed: comfortable beds and roomy spaces reported by some, but recurring issues with warm/stuffy rooms, lack of air conditioning, older-feeling rooms and awkward showers.

Rooms were described as cozy and occasionally cramped, with mixed sentiments.

Complaints regarding noise levels and small room sizes, impacting comfort.

Some reviews mentioned issues with room cleanliness and maintenance.

Mixed reports: several guests praised cleanliness, but multiple complaints mention musty room odors, dusty areas and dirty cups in bathrooms indicating inconsistent housekeeping.

Most reviews noted clean accommodations, but some concerns about bathroom maintenance.

Several mentions of cleanliness issues, such as dirty utensils and a bad smell in the room.

Guests frequently praised the hotel's central and convenient location.

Consistently praised: central, excellent location near attractions and museums, very convenient for sightseeing and walking to town.

Highlights include a great central location, very convenient for walking.

Frequent mentions of the hotel's central location and great accessibility.

Review sentiment highlighted the kindness and helpfulness of staff.

Generally positive: many guests describe friendly, welcoming and helpful staff; a minority noted rigidity at check-in and occasional unfriendly behaviour.

Consistently praised as friendly and helpful across multiple reviews.

Positive mentions of friendly and helpful staff throughout reviews.

Breakfast quality was frequently highlighted as a strong point.

Strong positive consensus: breakfast repeatedly described as very good/fantastic with a large, satisfying buffet; a few guests skipped it due to price.

Breakfast well-received, though there were some individual complaints.

Breakfast quality received mixed reviews; some found it lacking.

Some amenities were praised, but others like coffee preparation were lacking.

Moderate: good breakfast offering and a small gym, parking available but limited and costly; lack of air conditioning/ventilation and some non-working SmartTVs noted.

Breakfast and common areas positively mentioned.

Decent amenities mentioned, but some rooms lacked functional features and comfort.

Given the addressed concerns, the overall value is considered fair.

Several guests found the hotel pricey for the experience, citing poor ventilation, cleanliness lapses and extra costs (breakfast, parking) affecting perceived value.

Some guests felt the price did not match room size and quality.

Good quality for the price, but some amenities did not meet expectations.