Sunstar Hotel Lenzerheide vs Similar Hotels

Generally good, but some reviews expressed that certain rooms were outdated.

Rooms are comfortable and well-equipped.

Well-decorated and cozy, with no major complaints regarding room quality.

Guests find the rooms spacious and well-furnished, with some mentioning noise disturbances.

The experience was overall good, but there were complaints regarding cleaning staff interfering early.

Generally clean, some concerns noted about service at times.

Guests mentioned the apartments were super clean, indicating a high level of cleanliness.

Most reviews mention that the facilities were clean, but there are comments about noise from the street affecting the experience.

The hotel's location is frequently praised as perfect for visitors.

Excellent location, close to public transport and attractions.

Good location mentioned several times, both for its proximity to activities and scenic views.

The central location is appreciated, though traffic noise is a concern for some guests.

Many reviews highlighted the friendly and attentive staff.

Staff is friendly and attentive, with a few minor issues with bar service.

Very friendly staff noted in multiple reviews, contributing to an exceptional service experience.

Reviewers highlight the attentive and friendly staff, contributing positively to overall satisfaction.

Breakfast and dining experiences were noted as excellent.

Breakfast is highly praised, with varied options.

Positive feedback about the restaurant, though some complained about missing kitchen amenities.

Food quality is frequently praised, with many comments on the delicious and varied breakfast options.

Facilities like the SPA and pool received positive mentions.

Good wellness area and facilities for children.

Good amenities with some mentions of missing basics in the kitchens; overall positive.

Amenities, including the wellness center, are positively noted, especially in combination with the Lenzerhof.

Value for money was questioned, especially regarding check-in and check-out policies.

Some aspects considered expensive, but overall satisfactory.

Some complaints about pricing during peak season, but overall guests felt it offered good value.

Guests feel that the price reflects good value, especially with included meals and wellness access.