Zel Mallorca

我们在这个酒店度过了美好的三个晚上。他们有热情洋溢的员工，提供非常棒的早餐。我们还在酒店吃了两顿晚餐，非常美味。

Clean room, staff is amazing!! Beach view is breathtaking and the ocean is super relaxing

Smooth and efficient check in and room was ready before mid-day. Staff were excellent explaining the amenities offered in the hotel and also throughout our stay. Fantastic room with an unrestricted view of the Med. We will definitely be back to Zel Mallorca, just wish we had booked for longer!

My room did not have a beach view , but the view outside the hotel was completely stunning, can’t wait to go back!

Einfach nur schön.

Coolen dreitägigen Aufenthalt

Highly recommend staying somewhere else. The hospitality was really lacking and not worth the price

Beautiful hotel. Great service. Conveniently located by taxi approximately 20 min to Palma city center. Plenty of restaurants and cafes on strip you can walk. Restaurant in hotel is delicious. Breakfast buffet is amazing. Beach front property- but no beach lounge chairs that belong to hotel- you need to rent them separately.

Schöner Blick auf den Strand und das Meer

had a bit of problems of the arrival as they reserved the wrong room for me but after a night and adjustmente they made worth. it’s my second year in Zel and i would definitely come back

I stayed at this hotel last year and it was great everything on point, a great venue with great service this year same good venue however service was generally slow and not good. check in took over an hour and then on check out they charged me for the wrong room number when received online invoice and it was over £700 after sending many emails complaining and seeking cooperation to amend this issue ive had nothing sorted and just one email saying we are looking into this now we are a week and a half off check out. I mean how hard is it to see wrong names to wrong check ins and clients paying incorrectly and putting this right? clearly very hard and all after a check in that took over an hour in heat not ideal. shame because the hotel is nice but the service does not match it.

Also die putzfrauen wahren top,wurde 2 mal täglich geputzt...auch das personal wahr sehr gut,auch als wir mit unserem zimmer ein problem hatten,hatten sie uns für eine nacht eine anderes zimmer gegeben,und für den 2 abend,wiederum ein anderes.weill es halt nur so ging,wahr ein bisschen blöd da wir ein kleines kind haben,mussten halt immer das ganze zeug und die koffer wieder einpacken.Aber dafür konnten sie ja nichts dafür.

Super disappointing to have to rewrite this review. We were so excited about our stay at Zel Mallorca - the property is great, the staff are super friendly and it is overall a wonderful hotel. The issues we experienced were really disappointing - the hotel had no Wi-Fi or working entertainment for us for over five days. They tried many times to fix it, but unfortunately it was a massive outage. They promised us they would compensate for the inconvenience. And kept pushing the conversation back till the end of our 10 days when they came back and said they would do nothing. Legally and morally they handled it very poorly, and we left with such a horrible taste from the management. Once they got their full stay out of us they went back on their word, didn’t offer a single bill or credit for the inconvenience. I don’t trust a hotel group of that caliber that don’t value what they say ro customer or even try do the right thing when they fault. Too many other beautiful and high end hotels to choose from on the island - I would pick another if I had the choice. Concierge is also hopeless. They couldn’t get us a single reservation at a single restaurant. And we ended up having to do everything else which defeats the purpose of being at a hotel with that service. The area is also incredibly touristy and tacky.

Odalar geniş ve yataklar cok rahat balkon harika kahvaltı mükemmel.. soguk havuz ve tertemiz plaj .. güleryüzlü personel.. alaçatı kafasında restaurant ve servis.. teşekkürler zel

For the price this hotel isn’t worth it. Nice modern property with extremely average service. Takes so long to check in and orders either take a long time or don’t come at all

Service was at the lowest ever experienced, staff was rude and had zero clue what service is. Rooms are nice, sadly the state of this Melia seems like one hand does not know what the other is trying to do, trying is the word to hang on too, they have ZERO guest service. Worst ever check in - onmy ever peaking with the agressive version upon check out, status is failed and worse then you can imagine - with 100+ travel days a year - this is an all times worst.!!!

Loved the breakfast and the staff was great, very chill and zen vibes

Incrível !!

Good Place for a few friends celebrating a special occasion. Fun and with a bit of style

The style of the property is gorgeous. Friendly staff and quick service. Hotel breakfast & dinner is outrageously good. Great vibe/atmosphere. Will stay again. Only a 2 person occupancy per room though, unless you’re traveling with a child below 11 years old.

Loved it will be back

Definitely recommend

Hade en helt fantastisk upplevelse på detta hotell. Det överträffade mina förväntningar. Frukosten var magisk och det fanns väldigt mycket att välja på. Gymmet var toppen och det fanns även klasser som man kunde deltaga i dagligen. Älskade hotellmiljön och atmosfären var otroligt härlig.

Vibes, cleanliness, breakfast, all facilities were unmatched. Highly recommend this hotel, you will not be disappointed.

Staff was super friendly. Decor was amazing. You have to get the breakfast.

Exceptional amenities. Very clean, quality products, excellent buffet breakfast. Easy access to many restaurants in the area.

Rooms were very nice, but I believe it was over priced for what it is. Dinner and drinks were very over priced, for the quality of the food, thus why it’s so slow compared to other restaurant and bars near by. Very helpful and friendly staff. Gym was missing some equipment that was advertised on picture.

I loved the hotel room and overall the whole Mediterranean ambience of the hotel. It was clean, spacious, and a vibe. The beso beach restaurant in the hotel and pool service guys were amazing. It was a nice perk to have right onsite. However, the one thing that I disliked about the hotel itself was the people working there. Unfortunately they were the reason I did not have the best experience because of the rudeness they displayed my friend and talking about her looks. The people working in a hotel is a big reason people have good memories and want to return some day. I hope they keep that in mind for future guests. Thank you!

Probably the best hotel in the area. Rly good vibe. We had the sea view which was so worth it. A bit far from the city centre but fine if you just want to relax and enjoy the sun.

Baustellenlärm ist sehr nervig

Very great hôtel and the staff is very friendly

The best thing was the breakfast- it was amazing. The rooms are spacious and very clean- i would recommend this hotel!

Great staff very welcoming and accommodating. I will definitely be returning

Great view and super nice staff.

Myself and my mum just had the most amazing stay at the Zel Hotel. I would highly recommend and will be back. The staff are so helpful and friendly nothing was to much for them to make our stay so special. Stunning beachfront hotel suitable for families, couples and solo travellers

Erholung pur. Sehr schön am Strand gelegen. Das Hotel und der Service ist sehr gut.

Ein sehr schönes Hotel mit tollem Ambiente.Wunderbare Zimmer und sehr nettes und zuvorkommendes Personal. Unglaublich sauber und im Hotel ein sehr angenehmer Duft.Gern wieder.

Le cadre est magnifique, la plage excellente, l'accueil a votre arrivé laisse a désirer, car on fait tout nous même, personne pour vous aider avec vos valises ni pour votre enrégimentent on vous donne une tablette et débrouille vous!! nous avons pris la chambre la plus grande avec une immense terrasse avec jacuzzi magnifique, mais petit bémol, elle se trouve au 2eme étage donc des que vous êtes sur la terrasse tous les autres balcons sont avec vous. mais dans l'ensemble ca va

Tolles Ambiente, sehr freundliches, unaufdringliches Personal, sehr sauber und gepflegt

Staff was professional and friendly. Hotel was on the water Rooms were kept clean

Nice ocean view but noisy till midnight.

Excellent service and a delicious complimentary breakfast

Solo el personal

Chic hotel right on the beach with great views. Perfect location for sun bathing and night life. Highly recommend.

the food & the property was fantastic

Fint hotell med fina rum. Väldigt trevlig restaurang med DJ och mycket folk och bra musik. Personalen är mycket trevliga men alldeles för få, det tog lång tid att checka in, beställa i restaurangen tog lång tid, att få betala tog lång tid. Det är roligt med mycket folk och musik men tyvärr är rummen väldigt lyhörda.

staff was friendly and really cared about my stay

Nice property, would stay again.

Overall, we had a great time at Zel Mallorca. Checkin process and staff, and Beso beach staff was excellent. The prices at the main restaurant (not Beso beach) were extremely overpriced with poor options and staff could do better (compared to Beso beach staff).

Fun beach hotel - amazing DJ resto area. Beach is ok- public. Concierge very helpful.

Gorgeous hotel with helpful staff!

Had a lovely stay in Zel Mallorca in July. Fantastic check in process with very welcoming start and refreshments offered. Rooms were clean and had everything you needed. Only thing to mention was the air con wasn’t the best in our room, but family next door had no issues. The hotel was very attentive in ensuring we were located in a quiet part of hotel due to travelling with children. We hadn’t requested this but really appreciated the thought that had clearly gone into where our room was situated. Grounds were immaculate with pool cleaned every day and enjoyed not having to rush for sunbeds. Breakfast was one of the nicest I’ve had this summer. Plenty of choice each day. Location was fantastic and you were spoilt for choice in terms of supermarkets and restaurants. Beach was very clean and a children’s playground was also close by. Hotel gym looked lovely and free classes each morning. Overall we thoroughly enjoyed our stay at this hotel and would gladly return.

Tolles Hotel mit vielen schönen Designelementen. Coole Poolbar, freundliches Personal. Wir kommen wieder! Gracias!

.

Hotel was fab as was food and facilities.

Jättefint hotell och väldigt trevlig och hjälpsam personal. Jättebra läge på stranden. Härlig atmosfär. Åker gärna tillbaka. Rent och fräscht.

Un hotel sensacional si te gusta el estilo, estar en forma, disfrutar de la piscina y de unos buenos cocktails. Un lugar de ‘pose’

The staff is amazing and friendly. The rooms are spacious and the design of the hotel and atmosphere is great. Breakfast is wonderful and the beach clean and beautiful

Disappointed with this property

It was lovely. The buffet for breakfast is truly outstanding. Everything was insanely clean and the staff was amazingly friendly and helpful. Would stay again every time!

Buen ambiente, cerca de playa.

Everything was amazing

James and the team made me feel very welcome. The hotel is gorgeous and the staff couldn’t do enough to make my stay as enjoyable as possible. Everything was top class luxury and I felt very spoilt. I would highly recommend and will certainly be going back.

We’d stayed at this hotel in 2022 and really liked the location and the rooms, but found it a bit noisy around the reception and pool - music levels on the loud side. I appreciate this might be a Melia ‘thing’, but it’s a really lovely hotel. Based on that, we decided to try it again this year (I’m a bit late on the review - it was October!) after it had change to Zel Mallorca following some kind of take over by Rafa Nadal! First impression was that it is still a beautiful hotel and the location still (obviously) fantastic. The rooms had had a refresh as well - the accommodation is of a very high standard! I had a couple of issues through. 1. If you want a quiet stay with quiet time by the pool or a room overlooking the pool, you might find the music loud. It’s loud in the reception areas around the pool and in the Beach Club area too. Really gone for a night club vibe which didn’t seem to fit the target demographic. 2. In the interests I guess, of a more personable reception experience, the hotel has done away with a reception desk. Whilst this seems like a good idea on the surface, it was a bit like running a gauntlet every time one walks through the reception area, with various members of staff milling around. We found it a bit of an odd experience! That said, the hotel team are VERY helpful (although wouldn’t reduce the volume of the music!), but if you’re looking for a quieter, relaxing time, then rent sun beds beach & parasols on the beach.

You have to check yourself in on an app by entering your own personal info - unusual and time consuming. Probably a measure to save on staff costs. Most of the rooms (i estimate about 2/3) face the back side of the property (road) so unless you pay for a seaview room you experience some road noise. I was also bitten by tiger mosquitos on the balcony of the hotel. These transfer dengue. A shopkeeper nearby told me he wears only hard fabric clothes due to mosquitos. The room condition was brand new, the bed very comfortable. Bathroom was excellent. Compared to the roughly 50 guests at breakfast only a handful ate dinner at the hotel restaurant - probably due to the high prices and limited main course choices - not even free bread with wine. There was no parking available at the hotel (you have to park about 200 meters away). The outdoor pool is unheated - I was surprised by how tiny the 2 hot tubs are - barely 2 people fit. They could afford to invest in a larger hot tub. Overall a good value in low season.

Amazing place. Shoutout to JJ and James for their help!

Very trendy, comfortable and stylish rooms. Lovely reception area and pools were incredibly clean.

It was great!

Nice hotel

This hotel is more suited to friends or couples rather than families. It is very "trendy" and if you're a regular person / holidaymaker (rather than someone who is super-glamorous or who has had a lot of cosmetic surgery) then perhaps this isn't the place for you. It isn't somewhere to go with children and the breakfast on offer is a bit unusual (broccoli and sausages rather than yogurt and cereal). A big deal is made about there being no actual check-in desk, which makes it tricky to do anything quickly as finding a staff member to speak to is quite hard and it seems to take an eternity to get anything done. On the plus side, the "disco room" breakfast is great - giving the hotel a kind of 'night club' vibe, and the rooms are gorgeous. There is also a very decent gym. The two pools are also great - though the one for children is on the more shady side of the hotel so not somewhere for lying in the sun.

Beautiful Hotel with a good location-direct access to the beach. Friendly staff and good vibes.

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Wonderful modern yet warm vibe. Location was ideal, just steps from the beach with fantastic accommodations and friendly staff.