9/11 en Artikel 5 Memoriaal - Mémorial du 11-Septembre et Article 5
9/11 and Article 5 Memorial, Rue de la Fusée - Raketstraat, 1130 Brussels, Belgium- Memorial
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Recreation opportunities: Take advantage of bicycles to rent and complimentary wireless internet access.
Buffet Breakfast: Start your day with buffet breakfasts served on weekdays from 6:30 AM to 10:00 AM.
Featured amenities: Enjoy a 24-hour front desk, multilingual staff, and luggage storage.
Stay connected with complimentary wireless internet access and relax in guestrooms featuring LCD televisions.
Explore nearby attractions such as NATO Headquarters and King Baudouin Stadium during your stay at ibis budget Brussels Airport.
Book now for a convenient and comfortable stay in Machelen (Diegem).
Check-in from
02:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Allowed
1 Double Bed and 1 Twin Bunk Bed
172 sq feet
Internet - Free WiFi
Entertainment - 55-cm LCD TV with satellite channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and heating
Accessibility - Wheelchair-width doorways
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - No housekeeping, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Bunk bed (90-99 cm wide)
Room details
16 m2
In-room amenities
2 Twin Beds
172 sq feet
Internet - Free WiFi
Entertainment - 55-cm LCD TV with satellite channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and heating
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - No housekeeping, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
16 m2
In-room amenities
1 Double Bed
172 sq feet
Internet - Free WiFi
Entertainment - 55-cm LCD TV with satellite channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and heating
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - No housekeeping, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 m2
In-room amenities
Guests must provide a negative COVID-19 test result
COVID-19 vaccine must have been received a minimum number of days before check-in: 14
Service animals are exempt from fees/restrictions
No rollaway/extra beds available
Contactless check-out is available
Guests must provide proof of COVID-19 vaccination
Minimum age for negative COVID-19 test result requirement: 12
Guests must provide health documentation
Essential workers only - NO
Pets allowed
LGBTQ friendly
Professional property host/manager
Maximum number of pets per room 1
Service animals are allowed
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Very simple room
This was a last minute stay
Quiet and nice clean room
Mon séjour n'a pas été à la hauteur de mes attentes. Ma chambre était mal nettoyée et dégageait une odeur désagréable. De plus, il n'y avait pas de service de thé ou café, un standard que l'on s'attend à trouver dans ce type d'établissement. L'emplacement est un autre point négatif. L'hôtel est difficilement accessible sans voiture et le manque de service de navette a rendu mes déplacements compliqués. En bref, j'ai été déçue par mon expérience.
I booked it because there was an airport schedule according to hotels.com but there is and never has been. The check in clerk said always check with the hotel directly because 3rd party booking sites are not reliable.
They have good breakfast and walking distance to the train station.
Coackroaches in the room, bathroom clogged. Bathroom door broken. Room was changed but the stay was really unpleasant
Worst hotel. It was clean and the breakfast was ok but the room was set up so you had to undress outside of the shower in front of everyone if you didn't want to get your clothes wet. If you were tall eboogh you can see right into the it. Also, people were so lound most of the night and it was 85 degrees without AC.
We forgot to check the AC for this property. FYI, there is none. There is also nothing around this hotel, as far as restaurants and stores go, but it’s a clean, cheap stay for one night if you have an early flight. We had no problems getting an Uber at 615am. If I had to rate it in one word? It’s fine.
nice staff nice location
The staff at this place are incredibly helpful and friendly I definitely recommend and looking forward in the future to do it again 🌟🌟🌟🌟🌟
Too noisy
200 percent budget hotel with not much amenities. Never had such a poor quality breakfast. The breads were so stale and terrible quality. Too noisy as well. Wouldn't stay again.
Great customer service and kind staff
Airco would be nice, as well as free parking. Perhaps better soundproof rooms, provide a welcome gift. Better curtains, the light kept shining through. THE TOILET PAPER HAD MOLD !!
It was clean but very small.
Supposé avoir une navette mais on sait qu’il n’y en a pas juste après qu’on ait réservé, on reçoit un courriel. J’aurais aimé le savoir avant j’aurais été ailleurs
The place need renovation
Good for what we needed for an overnight before flying out the next morning. Staff was very helpful. You have to pay for parking but it is a secure lot with in and out priviledge by automatically scanning your license plate. No amenities in the room like a kettle or iron.
A good, comparatively affordable option near the airport. There are good public transport connections nearby. I appreciated the early check-in option without extra cost, as a room was available. The wi-fi connection was stable during the stay and the room was relatively comfortable. The breakfast had limited, but good choices. My only objection is that the cleaning service attempted to enter my room before check-out time despite the do not disturb sign on the door (the staff apologized for this).
Place is very near the Airport.
As we were walking in I noticed some suspicious people sitting outside the hotel watching all customers. Then It was terrible, from 2am, 3am, 4am, even 5am there were attempts to break it our room door with plastic cards and tools because you can tell from the noise. Funny our room 022 is 5-6 meters to the front desk behind the door!
It was terrible, during the night lights started to turn on and turn off. Impossible to sleep
Pillows are too soft and small. Mattress is good. Rest is all good. Staff friendly.
i liked the staff, very nice people
Very nice reception
There was no chair, it was only stools I have developed pays in my back, because there no proper chair to seat.
We only stayed here for somewhere to sleep between connecting flights, and it was OK for that purpose.
My experience was good, place was cool. But a bit outskirts of the city.
The reception person is not very helpful. He was not very friendly at all (but at the time of check in, the ladies were very friendly and helpful).
Hotel was exactly as advertised: clean, simple, inexpensive. Easily walkable to the tram or bus, walkable to NATO and Eurocontrol. Breakfast was plentiful, fresh bread and croissants.
No issues
Clean and near everything.
Must be newly renovated. It was super quiet and comfortable. Beds were comfy, room was clean and nothing was broken. We did not have daily housekeeping but we didn’t mind it at all. Metro is a bit of a walk (20mins) but tram was a 5min walk. We preferred the tram. We were concerned from the prior reviews but at checkin, since our room was available, they let us check in at 10am. Everything was super smooth and staff was great. I would stay here again.
Good hotel
Hotel was as advertised. We just needed a clean room to stay in to catch our flight the next morning. Shower was a little snug, but no big deal.
.
The only issue with this hotel is the room for family specially the upper bed is not safe specially for families with small children, secondly there is not electric kettle in the room as i needed hot water for babies' milk .
Main problem was with the toilets and bath
A shuttle bus to/from the airport would make this location much more convenient.
It was quite area with nice view.
There are NO hair dryers in the room. When I inquired at the front desk I was told all the hairdryers were "checked out" with other guests. The vending machine did not dispense coke light. There is no restaurant on site. You have to walk to another hotel down the street. Rooms are bare but the bed was comfortable. Biggest compliant: NO HAIR DRYER in the room.
The hotel had all I needed. Very clean. I would stay here again
Breakfast was great, check in was easy. The staff was nice, a little update for the room would really enhance the experience if compare to price. Close to the train station Longchamp.
Upon arrival I was kept waiting for about 8mins as the receptionist what seemed like a FaceTimed call. The rooms are small and have a tiny window and the sound isolation is non existent…you can hear as people walk by in the corridor. The AC was not working either and it was hot and stuff all night. The only good thing is they had an express check out, so you can leave asap!
The shuttle has been removed recently.
Great for a quick budget stay! Close to the Airport.
Overall was good but the rooms are tiny
Overall, the stay was okay, but was told to my horror during checkin that I was not booked in. Had to show my hotel app with booking details to get that sorted which was a bit unnerving after a long day. The room is very basic and far from the city centre. So I would not say the modest rent justified my selection. The cleaning staff always left the bunk-bed sheets unchanged for reasons unknown.
Very nice hotel
Mattress was very comfortable and served as one of the best sleeps we had. We had a 3 person room and though it was tight, it worked out well for a one night stay.
Was a 20 minute walk to the train and grocery store. The hotel staff was not too friendly. breakfast was limited. Eggs would add the the breakfast experience.
Awful hotel. There was literally noise all night, woke us up so many times. Didn’t sleep at all. There was a silverfish insert in our room and they say once you see one of these, there are more. There was no restaurant or at least it wasn’t open. €14 for parking is steep. Area didn’t feel safe at all and was dirty. We were on the ground floor and didn’t feel comfortable keeping the windows open all night so it was so warm all night.
Prompt check in. Great value. Clean room.
The hotel clean and closer to airport. The staff are very friendly.
Nice property for when you are on a budget, staff were helpful and lovely. Breakfast was surprisingly good. Overall a great stay, can’t complain
The room felt like a box. The bathroom door wouldn’t shut fully so water leaked into the room. But the receptionists were helpful enough.
Hotel in very bad conditions for the price.
Close to the airport, but nowhere to dine close. Clean and cheap. Can't ask for much more. Recommend.
Disappointed that it was only after booking the non refundable rooms we were told about the EUR12 charge for parking and on arrival as the guest were drivers in a truck they were informed that they were not allowed to park anyway. At least we know for future and will not use your hotel.
Not very clean and limited dining in that area, inconvenient as it's quite a distance from train.
Basic hotel If you will be in the hotel during the day then book another This is a basic hotel to sleep shower then go out
Hotel is very far from train station, they dont have shuttle to airport and bus takes 30 min
Excellent and will stay again
Rooms as basic as they get. The man at reception was very rude (night shift) and did not give us any towels despite telling him our room only had 1 towel and we were 3 guest. Restaurant not available at the hotel or near by so make sure to bring your food or order in.
The guy who checked us in was great. He was extemely nice and accomidating. The hotel though... it needed a serious upgrade. The carpets in the main hallway had obvious, large stains or at least obvious large areas where stains had been 'removed.' The bedding was either very low quality or old... or both. We ended up not staying and got a room at another hotel. To be fair, this is listed as a 'budget' hotel, and it does deliver as a 'budget' hotel.
It was nice
The toilet and shower areas where both very clean and satisfying. The bed and floors however we both riddled with loose hair that in all honesty was easily ignored, but still there. The blind was also partly damaged with tears and holes which inevitably let in a draft of light as the morning came.
Always great
Found hair in the shower and bed. Smelled funny in hallway.
I had an unpleasant experience at the ibis hotel. The guest services were very impolite, and to make matters worse, the room was extremely dirty. The lack of cleanliness and unfriendly staff made my stay highly disappointing. I would not recommend this hotel based on my negative encounter.
Dont bother with the breakfast. No cooked breakfast. Just cold ham and cheese or bread
I was pleasantly surprised! For a 1 star hotel the facilities were clean, well maintained & staff were pleasant and courteous. I only stayed a night, so basic room was okay.
VERY small room, no microwaves nor refrigerator nor coffee in the room. No hair dryer nor iron
Hi this hotel not suitable for Business people or Family people the stuff are very unprofessional very bad customer service. Not helpful Not supportive We booked twine single beds but the beds are not standard single. Overall (0 Star)
Perfectly fine hotel. The attached restaurant was surprisingly good. Not within walking distance of anything else, but the tram and bus are close by.
Nothing positive to add I am afraid. Was woken up by noise on hallway, neighbour rooms and a baby. The place was overall in such bad condition and dirty that we left as soon as we could. The person in the reception was nice and helpful
Property was hard to locate/find. Could not access TV in the room. Air Condition is not working. Hair Dryer was not provided as part of amenities supposed to be. Will not recommend this hotel to anybody.
Clean and relaxing. Was able to get food from the restaurant even after closing time.
Not recommend
Very convenient.. excellent dining options and lots of parking
Very basic amenities but great customer services and very clean room. Good transport network into Brussels city and Brussels Airport. Overall I had a great time with my daughter and must say it’s a good budget hotel I will definitely recommend 😊
The service was terrible. The desk staff wouldn’t even help me book a taxi. Pointed to a sign, that was airport only, and wanted to go to city center. Poor hours for continental breakfast, 6:30 am open, not feasible for early flights. Very poor service skills - no care attitude - not friendly.
Price is reasonable.
No thrill hotel bedding clean but don’t except anything like a hostel
I actually did not stay there. I missed my flight because airline mix up. I had trip Protection haven’t gotten a refund but will do another review if I get a refund. I was online with team support at hotel.com. They told me to do a cancellation but I found out that I was repetitive in doing the same thing over again. I don’t know why I’m asked to do a review about a hotel I actually never stayed
Yasser in the reception was amazing. Small room. Bed urin smell in the corridor.
The hotel itself is always clean and the breakfast is good. All the construction between the tram 62 and the hotel and the bad sidewalk makes for an unpleasant walk.
This is truly a low budget hotel. Has no air condition and they give you a small fan with a deposit. No fridge in the room, no hair dryer, no chairs ( two stools), cheap foam mattresses. As you walk to the little lobby, cigarette butts right outside with strong smell. Reception crew were nice and helpful though. Breakfast was ok, no eggs.
Bathroom dirty no Air conditioner and no way to open the windows more that a tiny bit. Left the hotel right away and checked into the one accross Will never stay again Hotel and hotels.com declined a refund
The room is too small to 3 Pax.
This hotel is really a budget hotel good for overnight stay only as it is close to the airport. There is a bus you can take from the airport to the hotel and get off only few meters away. There is no restaurant in this hotel and the closest is another ibis hotel. There is no hairdryer too.
Nothing interesting
My son and I enjoyed our stay at your hotel. The staff were very helpful.
My main complaint is the atrocious value per cost. The minimalistic provisions included a shower, bed, bathroom, toilet paper - and that was it ... no fridge, no boiling pot, no drinking bottles. Even windows did not open. Getting to the airport via bus (272) was convenient and the room was clean. ... I should have gone with AirBnB and taken a train to the airport. Overpriced
Very old property. Have paid the same price for way better hotels in other places
Since I did not how to use transportation system in Brussels I ended up paying lots of money but the hotel was ok if you’re staying a few days and you need to be close to the airport
Good Stay for the budget
Slightly smelly room horribly hot and we couldn’t open the window because it was very noisy outside I wouldn’t stay here again only saving grace is that is 5 minutes from the airport
Cockroach in the shower and no AC. Didn’t sleep at all because it was 30 degree Celsius in the room.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
5.41/10The room was poorly cleaned and had an unpleasant odor.
Service
8.38/10Standard quality for this hotel tier, though check-in advice mentioned the reliability of booking sites.
Location
6.92/10Location is hard to access without a car, making travel difficult.
Room Quality
7.87/10The room was quiet and simple, which is acceptable for the price.
Amenities
6.4/10Lacked basic amenities like tea or coffee service, below expectations.
Value for Money
7.86/10While the room was acceptable, overall value was affected by cleanliness issues.
Food and Beverage
7.41/10No significant mention of food or beverage, assumed average.
Overall Experience
7.38/10Overall experience was disappointing due to cleanliness and location issues.