Best Western Plus Palais Des Congres

Very nice room

Toutes les poignées ont été changées un vrai plus

快適だが、近くの施設が少し騒がしい

This is not a 4 star hotel. The room was dark and stuffy and stinky. The lobby was under construction hammering away at stone while we were having breakfast. The noise was deafening. The only good thing about it was the dinner they served at the restaurant which was quite good. The window in the room was broken and did not close all the way so you heard the very busy road underneath all night

Correspond bien à un BW+ : - PDJ complet et très bon. - chambre spacieuse et confortable. - personnel impeccable et amical. Je recommande, de plus, il est très bien situé pour parcourir le centre ville le long de l’Iton.

Bonjour, juste dommage que à chaque fois que mon mari bougeait sur le matelas je bougeais avec lui donc j'ai pas forcément très bien dormi

Excellente prestation.

Vaste chambre Excellente insonorisation WC séparé Accès facile à proximité du centre ville Restaurant convenable Je coneille

Éloigné des restaurants mais bon rapport qualité prix

Très bon séjour correspondant à nos attentes.

Porte toujours aussi lourde mais sinon tout est parfait

Super séjour. L’hôtel est très propre. Le Restaurant en bas est hyper bon Je recommande.

Séjour très bien

Overall a good experience

Used this hotel to split our journey, convenient, clean, good restaurant, reasonably priced..

Efficient service. Good restaurant. Convenient stop when travelling to Dieppe the following morning.

This is our third stay at this Best Western. The rooms are clean well appointed and quiet. Reception staff are friendly and helpful; and the restaurant is excellent.

Ascenseur en panne tout le séjour poignées de porte de chambre qui glissent dans la mon avec une porte lourde à revoir

La chambre etait spacieuse bien équipée propre. L'ascenseur qui ne fonctionnait pas.

comfortabel hotel, vriendelijk en behulpzaam personeel (niet iedereen sprak erg goed engels overigens)

Disappointing. Chosen due to car parking availability. Bedroom was comfortable and clean but lift was broken during our visit so had to carry bags from basement car park to 2nd floor. Breakfast following morning was terrible - coffee machine broken, no hot water, buffet of cooked food looked inedible. Staff not interested.

Not many restaurants open on a Saturday evening before the university was back…?

What beautiful hotel , comfortable.restaurant fantastic.and staff superb. Safe to stay beds very comfortable and walking distance to town centre,well worth the detour to stay in . Sorry to leave

V

Excellent food and accommodation after a long and fairly stressful drive.

Rooms have coffee making machines and not kettles so if travelling with a baby it is difficult to get boiling water. In general their facilities for children are limited - only one highchair in the restaurant which was being used when we chose to dine! Service in restaurant for dinner was very slow with minimal staff and a menu with limited healthy options. Breakfast staff very attentive and helpful. A good hotel with secure parking and within walking distance to the cathedral but sadly let down by its restaurant.

Receptionist was very cheerful and helpful. Parking was easy and restaurant was okay for dinner. For one night the hotel was fine but lacked any atmosphere or character. A few minor maintenance things needed and getting the Aircon setting right was a challenge

We had a very comfortable stay, the food was good and the staff very friendly and helpful

Enjoyed the one night stay. Nice modern hotel with good car parking. Big comfortable bed with plenty of hot water from the shower only down side was no kettle although there was a coffee making machine.

The hotel has undergone refurbishment since our last stay in 2020, and represents good value. Also the standard of cuisine has improved.

Convenient location and nearby a fantastic restaurant

Modern hotel with great fittings. Food was excellent. The room was very quiet and the bed/linen exceptional. Would have given a perfect score was it not for the fact that I was charged incorrectly for the room which was pre-paid. This was easily sorted.

Convenient, very clean and comfortable. Welcoming to dogs. Excellent though fairly expensive dinner. We skipped breakfast.

Initially placed in a room that hadn't been cleaned, but quickly moved to another. The place is fairly standard, not sure why it rates as four stars. Breakfast buffet was nice, but you pay for it. Fifteen-minute walk to the center of town. Overall not bad, just not great.

Comfortable hotel Excellent restaurant

Lovely clean hotel and able to walk in to town. Restaurant very good also for breakfast and dinner

Excellent

Nice modern and clean hotel. About 15 minutes walk to town centre and across road from hypermarket which is handy. Breakfast is quite expensive in the hotel so got food here instead.

Excellent hotel, well situated close to the town and within walking distance to the cathedral. Comfy bed, very clean, complimentary drinks in the fridge much appreciated. Will definitely stay again on our route through France.

The hotel was clean and we could open the window for some fresh air. In these “new” times perhaps a list of takeaway restaurants to order from and extra soap could have been provided in our room. We were encouraged to just UberEats.

Always a warm welcome, greeted like old friends. Rooms are always clean, well-proportioned ans nicely furnished.

Sorry I hate writing reviews. Hotel was neat and clean. Staff were super helpful and friendly.

Nice staff and easy check in. Rooms are a nice size and beds comfortable. Shower good pressure. No frills but fine for 1-2 nights. Across the street from a large market and mall. We were pleasantly surprised and enjoyed our stay

Post code takes you to the wrong side of the road with little signage difficult to find but great once there.

Centrally placed, easy access to city centre & its amenities. Modern, clean, comfortable and with excellent parking facilities. Staff are first class especially Gerard, the maître d in the restaurant. Food is really good with good range of dishes, local specialities and international classics. We are always welcomed as if we are old friends.

Although the hotel is close to the road it was not an issue. Service reasonable. Decent restaurant. Reasonable value for money.

You know what you’re getting when you go to Best Western!

Truly excellent. We arrived late because of traffic. The underground garage parking easy. Excellent dinner with exceptional waiter service. Best hotel and value for money on this trip

We stated that the safe in the room was inoperative, we were told that there was no one to help We asked for drink at the bar at 4.30pm again no one available to supply When we arrived back later at about 9.30pm it was obvious that there was a minimum of staff on duty, a restaurant manager with one waitress and a receptionist The manager had to keep leaving the restaurant to serve us at the bar which meant lengthy waits for service? Not what I would expect on a Saturday night at a 4 star hotel and at €145 per night, inferior to the hotel Normandie in Evreux at €54 ( unfortunately booked) Will not be returning!

I have sent you an email complaining on 9/6 can you please acknowledge my email immediately

Very nice hotel! Very modern, clean, and comfortable. Staff were very friendly, pleasant, and helpful. The train station was not far and easy to find from the hotel for an hour ride into Paris. I would certainly stay here again !!

Fabulous hotel. Amazing staff, especially the gentleman in the restaurant. Rooms immaculately clean. Would stay here again, without hesitation.

Very good,comfortable, friendly, very good restaurant.

Great hotel - smart and great facilities

Unable to check in as you had lost my booking Saw niece's room but it was OK

Room top quality very clean extremely helpful staff

Lovely hotel, helpful, friendly staff and a good restaurant. Great air conditioning on a very hot day!

This hotel is always good and the staff are first class. Would have given it an “excellent” rating except a couple of things were not quite up to their normal standard at dinner - the bread was very hard ciabatta-type rolls instead of lovely fresh French baguette and the frites were soggy! the steak was fab though.

Stayed here many times. Always a good welcome. Highly recommend.

Only stayed overnight en route but most comfortable .good to make coffee in room.beds so good

Stayed here many times and never disappointed. Staff are so friendly, helpful and efficient, especially Gerard the restaurant manager. When we stay it's like staying with good friends.

The hotel was easy to find, parking and checking in were straightfotward. The room was lovely - we especially appreciated drinks in fridge and nice toiletries. Slept well, bed and pillows were extremely comfortable. We are in the restaurant - good food, reasonably priced but missing a vegetarian option (though to be fair this night have been offered if I'd requested one). Breakfast was good, though seemed a little expensive at 14 euros pp. Staff were lovely.

No complaints in any area

Welcome warm, friendly and efficient as always. Room spacious and comfortable. Would have given 5 out of 5 except for two things - the Malongo coffee/tea maker is totally useless, don't bother with it and the previous occupant had been smoking in the room. The restaurant first class as always and the usual warm welcome from the maitre d' Gerard.

Very nice hotel with large rooms and very quiet. The restaurant in the hotel was very good and reasonably priced. Overall very happy with the Hotel.

Good hotel... But we were not given a king bed as requested.... They gave us twin beds :( not ok....

This is an amazing renovation with clean new slick rooms and all the comforts needed. Nice bar and nice restaurant that served great food and huge breakfast.

I am sick of hotels fully non smoking. We smokers have a right to get a good hotel room. I will not give an overall exellent review if it is non smoking.

The staff were absolutely great. Friendly, helpful and welcoming.

The BW met all our needs and the restaurant continues to surprise. I have known this hotel for many years (ex Mercure). It is on the up. Rooms are what every business man would expect and the beds are remarkably comfortable. Bravo

Good all round Hotel

There is always a warm and friendly welcome from all staff. Everything is modern, clean and in good order.

it's worth a lot more than our use of it as an overnight stop on our way south. It is so very comfortable and the staff are extremely pleasant and helpful. It's a modern hotel with spacious rooms, good facilities and luxurious 6ft beds. Dinner was first class. Breakfast was plentiful and varied. My only (slight) complaint is that the hot food at breakfast (scrambled eggs, bacon, sausages) was a bit on the cold side. The hotel also has it's own private parking at no extra cost.

A modern clean well maintained hotel with friendly and efficient reception and bar staff.

Very satisfied. If staying more than one night I would have raised the fact that the wi-fi was not working properly. Very good service in other respects.

Exceeded all expectations for a best western hotel. Great stopover between Paris and Normandy Beaches. Also only approximately 30 minutes to Giverny and Monet house

The room was clean, the staff were friendly and professional, the bed was unbelievably comfortably. Great location

Great Stopover as usual travelling from the south back to UK

Comfortable and welcoming but dinner was disappointing and breakfast was expensive.

We booked this expecting a good quality but simple hotel. However it surpassed all our expectations.

Comfortable room, nicely maintained. Sterile decor.

Very nice hotel. Very good restaurant. Good location to highway access.

Stayed for one night as a stopover on way down from Tunnel to Loire. Location not great for this particular journey as it involved a detour. Check in was smooth if not terribly friendly. Room was first class very clean and comfortable. Decided to eat at the hotel, but it was very disappointing. Service very slow, seemed to have one waitress and one kitchen staff for all guests including room service. Meal was ok nothing special.

The staff are very friendly and helpful. The rooms are clean and the hotel is very quiet. Restaurant serves excellent food.

Great for what we needed - a hassle-free stop off on the way to southern France. The hotel felt very new - the room was spotless, comfortable and had a decent coffee making machine. It's a Best Western and the whole place felt a bit 'corporate'/chain-like. But it was good value for what we paid. We were very glad the restaurant was still open when we arrived, much later than planned at 9pm, as the immediate area didn't look promising for restaurants. The food was variable: my quail starter was great, my partner ordered smoked salmon and got - literally - a plate full of smoked salmon. But our duck mains were very tough. The deserts coming out looked really good - we didn't try them as we were too tired and it was late. The wine was very good value for the quality. Everyone else in the dining room was a British holiday maker like us. So, great value for an overnight stay - there are probably better food options in town if you have the time to check them out.

Just right for an overnight stay en route from Calais to the south with a 14-year-old daughter and a 2-year-old golden retriever. The friendly, prompt, no fuss reception and departure was particularly appreciated for this stopover. The hotel looks like it's been remodelled and rebranded from the Accor group but is fresh, modern and comfortable enough without any pretence at luxury. Parking is free and easy which is not always the case in French city hotels and the hotel is well situated by a small river which was appreciated by the large dog. It's a pleasant 15 minute walk into the town centre which is well worth a visit if only to appreciate its careful reconstruction in the late 40s and 50s

Just one night en-route back home. Staff extremely helpful and friendly. Basic but spacious room. Excellent restaurant for both dinner and breakfast. Would definitely recommend this highly.

Very pleasant hotel with friendly staff. Slight problem with air con but reception staff addressed our comments very responsively.

The hotel is not right in the centre of town, but really close by - you can reach the city centre in 10 min walk. Room is very confortable and spacious (fit a cot bed and still had plenty of space to circulate). Great shower!

Could have done with instructions for use of tea/coffee machine in room

Very nice hotel: clean and comfortable room. However, I think a bathroom is lack of towel radiator and I would prefer to have an iron in room.

Very efficient staff, great food, would recommend to anyone.

Very comfortable stay in a busy part of town.

Stayed en route and on our return from the Dordogne region

Very good hotel but the restaurant meal was very poor. Overlooked steak which when returned reappeared as a virtually raw steak. Breakfast was equally farcical

Looks like a square box from the outside - but inside the decor & furniture are new and nicely looked after. Good food & staff.

Arrived at 10.30pm after restaurant had closed. Receptionist arranged for beautiful and tasteful sandwiches and salad. Hotel spotless, staff extremely courteous, efficient and friendly. Buffet breakfast as good as it gets.

Arrived late after restaurant had closed. Receptionist made every effort to get us some food. Provide wonderful sandwiches and salad. Breakfast could not be faulted. Checked out at 8.00 am for business meeting. Left bags at hotel. Returned to collect bags at 2.00 PM. Reception gave us room to get changed before leaving for airport. Service, accommodation and facilities superb.

splendid

Excellent hotel at a good price. Express petit dejeuner a good idea.