10/10
Reviewed Sep 7, 2026The staff was extremely helpful and professional, the rooms were clean and fresh.
I had to use the stairs to get to my room and I had bags.
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About this hotel
Luxurious Rooms with Modern Amenities
BON Hotel Empangeni features elegant rooms with air conditioning, tea-and-coffee making facilities, and satellite TV. Each room also offers a private bathroom with a shower, ensuring a comfortable stay for guests.
Convenient Facilities for Business and Leisure
Guests can enjoy the convenience of a bar, a 24-hour front desk, and meeting/banquet facilities at BON Hotel Empangeni. Whether traveling for business or leisure, the hotel provides all the necessary amenities for a seamless stay.
Ideal Location for Easy Travel
Situated in the central business district of Empangeni, the hotel offers easy access to the city's attractions. Additionally, being just a 30-minute drive from Richards Bay Airport, BON Hotel Empangeni ensures a hassle-free journey for guests.
Book your stay at BON Hotel Empangeni for a luxurious and convenient experience.
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
10:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Garden
Laundry
Bar
Fax/photocopying
Golf course
Ironing service
Meeting/banquet facilities
Private parking
Daily housekeeping
Designated smoking area
Kid meals
Outdoor furniture
Wine/champagne
Fruits
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Breakfast takeaway containers
Key card access
Room Types
Double or Twin Room
Up to 2 guests33 sqm2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room features air conditioning, a seating area and garden views. The unit has 3 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
33 sqm
Garden View
In-room amenities
ShowerSafety deposit boxTelephoneAir conditioningHair dryerDeskSeating AreaSatellite channelsInterconnected room(s) availableWardrobe or closetLinenKey card access
Double Room
Up to 2 guests33 sqmDouble bed (131-150 cm wide)
This air-conditioned room is equipped with a desk, satellite TV and a bathroom with shower.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
33 sqm
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerDeskSatellite channelsWardrobe or closetLinenKey card access
Honeymoon Room
Up to 2 guests34 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite is furnished with a desk and a seating area and features a wardrobe and a safe deposit box. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
34 sqm
In-room amenities
ShowerSafety deposit boxTelephoneAir conditioningHair dryerDeskSeating AreaPrivate bathroomSatellite channelsInterconnected room(s) availableWardrobe or closetLinenKey card access
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Guest reviews(748 total)
Provider-sourced guest reviews.
7/10
Reviewed Sep 3, 2026The hotel is beautiful
10/10
Reviewed Sep 1, 2026I enjoyed dinner at the restuarant.
7/10
Reviewed Aug 23, 2026Close to food shops
The corner room 51 was too small Bed not neatly made
4/10
Reviewed Aug 17, 2026The bed was moderately comfortable
1. Walking in to be greeted by the disgusting sight of cigarette butts and crushed empty cigarette packs in the plant holders (no plants in them) at the very entrance to the reception was gross! 2. Followed by then walking in and the receptionist Sne lounging on a couch having a conversation with what looked like a colleague and only after I reached the reception desk did she stand up and greet me. 3. To be then checked in and discover there is a restricted water flow for the hot water in the bathroom sink, no second bath towel or second bottle of water yet the booking was for two people. 4. In the room to find that there is an interleading door that clearly will not offer degrees of privacy … ugh! 5. And finally, a bathroom glass panel that acts as a door allowing zero privacy and gaps where anyone else in the room can watch the gory bits and pieces going on, on the other side!
8/10
Reviewed Aug 7, 2026Outside view is aesthetic
2/10
Reviewed Aug 7, 2026The staff was great, the have good customer service culture, the restaurant itself did not look the part.
The hotel is at a very bad location, literally a feel of down and non safety. The nearby pub/tarvenn is also not helping. What was very disturbing was the noise or shouting that came from one of the rooms to a point where I had to ask the staff to get the guest to lower their noise but the receptionist said has been trying to with no luck.
10/10
Reviewed Aug 6, 2026Everything
None
8/10
Reviewed Jul 20, 2026Value for money
Nothing
9/10
Reviewed Jul 13, 2026Location is good, it's around the malls. Friendly & helpful staff.
I wish they can put the microwave in the room rather than going to the reception to warm our food
9/10
Reviewed Jun 30, 2026Conveniently located near amenities, clean, and comfortable.
They only provided one 500ml bottle of water per day, even though there were two of us staying there. I believe the property should at least provide 1 litre of water for two guests. In addition, they had confirmed a twin-bed arrangement, but this was not provided upon arrival.
7/10
Reviewed Jun 30, 2026It's quiet and private
Didn't like the guy who checked us in, also the room was in the corner so it was very small compared to the one we booked last time
10/10
Reviewed Jun 29, 2026At room 36 you only need to change that bed
None
10/10
Reviewed Jun 18, 2026It's everything i wanted for a day away from home.
It did not have a bathing basin
8/10
Reviewed Jun 15, 2026Quick to find
Room Air-conditioning was not working.
8/10
Reviewed Jun 13, 2026Breakfast good, location good
Lights, no instruction on how to operate Lights and I slept in a bright, light room and could not switched off the lights
10/10
Reviewed Jun 7, 2026Hospitallity is excellent 👌staff and service very friendly and quick responsive to any requests about anything
Nothing
10/10
Reviewed Jun 5, 2026Everything
N/A
10/10
Reviewed May 26, 2026Professionalism of the security and front desk staff was a welcoming assurance that I have arrived at a home away from home. Keep up the good work. I will certainly recommend this hospitality to others
10/10
Reviewed May 24, 2026Clean
N/A
7/10
Reviewed May 16, 2026We did not have breakfast.
There was nothing to dislike
8/10
Reviewed May 16, 2026Rooms and the hotel is close to the restaurant 👌
3/10
Reviewed May 2, 2026The bed is comfortable and the location for is great
The shower in our bathroom was broken , the head of the shower , There was no coffee in the room There was dust on the tables tops
10/10
Reviewed May 2, 2026Everything about the place is perfect and the reception stuff is best you can ever find
8/10
Reviewed May 1, 2026Value for money. Well priced and the location is good.
The hotel is ok.
5/10
Reviewed Apr 27, 2026Nothing stood out.
The hotel room was not clean. The carpet/mats in the room were not clean. The chair in the room had stains. The room had an unbearable smell so we had to get an air freshener.
10/10
Reviewed Apr 27, 2026Everything
Everything mostly the bathrooms what build nice
9/10
Reviewed Apr 27, 2026I loved the overall look and feel of the hotel. We were very comfortable and enjoyed our breakfast
Nothing really
6/10
Reviewed Apr 26, 2026Room was not clean
N/A
7/10
Reviewed Apr 18, 2026Excellent service. The place is good for an overnight stay.
The room is too small and not spacious at all. Everything is too close to each other.
7/10
Reviewed Apr 2, 2026Convinience
No fridge in the room
10/10
Reviewed Mar 30, 2026The staff, the rooms were clean and situated in the central city.
Nothing I can recall,
8/10
Reviewed Mar 30, 2026staff is friendly and clean
They must improve their mattresses because they are worn out.
9/10
Reviewed Mar 28, 2026Very clean and comfortable
The aircon was liking the water we support to close the aircon at the same time the room is hot. We didn't enjoy night.
10/10
Reviewed Mar 4, 2026Room and environment
Bed
9/10
Reviewed Feb 25, 2026The room was very nice and cozy.
Nothing
10/10
Reviewed Feb 22, 2026Staff consumer orientated, rooms and dining hall.
The bin inside the room is too small.
4/10
Reviewed Feb 10, 2026The best on offer
The shower flooded. We were placed by the reception and it was extremely noisy.
7/10
Reviewed Jan 9, 2026The stuff were great
There was a wedding so a bit of noise…
7/10
Reviewed Jan 6, 2026The noise from the other guests.
1/10
Reviewed Jan 1, 2026The staff was amazing
My room wasn't prepared properly, the curtains had stains and the food was not pleasing at all!
8/10
Reviewed Dec 15, 2025The room was very clean
There was a plate of food that was outside the room on our arrival, and I was not provided with iron and inning board
9/10
Reviewed Dec 10, 2025Super
Nothing
8/10
Reviewed Dec 6, 2025It is a beautiful place to stay. The staff were friendly. The location was closer to the occasion we were attending, closer to the shopping centre.
Experience noise during the night and early morning hours. Unexpected knocks in the middle of the night. Also, there were no emergency contact details in the room or a reception contact number. Details about their restaurant were not provided
6/10
Reviewed Dec 2, 2025Close to town.
The property is getting old and needs renovations.
6/10
Reviewed Nov 18, 2025The restaurant
Room was not kept up like mold and the bathroom needs to be redone
6/10
Reviewed Nov 15, 2025Established and clean
Noisy and stuffy
10/10
Reviewed Nov 8, 2025The place is definitely a home away from home. The team was very friendly
Rooms can be too small especially room 34
9/10
Reviewed Nov 5, 2025The staff was very helpful. There's a restaurant and bar in the facility. Free wifi, DSTV with an expected number of channels. The property is overall up to standard.
There was no bar fridge in the room.
10/10
Reviewed Oct 28, 2025Cleanliness, excellent service
Nothing
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Great staff
- •Clean rooms
- •Convenient location
Areas to consider
- •Noise from guests
- •Need for renovations
- •Inconsistent room quality
Cleanliness
7.68/10Some rooms were not kept up like mold, and there were stains on curtains.
Service
9.15/10The staff was amazing and very friendly.
Location
8.69/10Convenient location close to the shopping center.
Room Quality
7.14/10Some rooms were old and mildewy.
Amenities
8.17/10Expected amenities were there, but missing bar fridge.
Value for Money
8.13/10Reasonably priced accommodation.
Food and Beverage
7.68/10Mixed feelings about food quality.
Overall Experience
8.15/10Overall stay was positive despite some drawbacks.