Hotel Alaska Cortina

Room was dated, did not provide two beds as requested, just a pullout. The bathrooms had signs of mold, cracked ceilings, but were generally clean. The poor rating on service is due to the fact that I have tried to reach out via multiple platforms as I left an expensive earbud in the room. They have failed to even respond let alone help resolve the situation. I would not consider this a 4 star hotel.

ホテル前が工事中で車を寄せられず、ガレージの入り口が分かりづらく、ガレージも通路が狭くて停めにくかった。 部屋はとても広かったが、施設自体が古い。 ベットはとても心地よかった。 朝食はバリエーションが豊富だが、コーヒーがポットだったのが残念。

員工英文程度極差，所有問題都無法回答，並不願意協助，極不耐煩。房間普通，早餐普通，環境普通，希望能幫到要選擇的人。

Rund um das Hotel ist Baustelle, man kann nicht zu fahren, eine unnette genervte Dame hilft einem Telefon nicht weiter, im Gegenteil. Wir sind dann zu Fus zum Hotel vorgedrungen und diese Dame ( blond) was inkompetent und unhöflich… Am Morgen früh fing der Baustellenlärm an…Keine Ferien! am morgen beim Check out war eine junge sehr nette Dame mit braunen Haaren… Das Bett war super, Frühstück und Kelner tiptop und zuvorkommend Leider nie wieder… ☹️

Well, This hotel needs some work. Very old inside, poorly lit, needs a good refurbishing. If you are looking for a single night, passing thru town, and inexpensive, this is it. Bed was fine, shower was fine, breakfast was good, parking was strange and no elevator to the garage so expect to walk your bags up a flight of stairs. This area is under construction while we visited, so trying to find the entrance was difficult. Don’t expect anything special.

Hotel has a lot of construction directly in front of it at the time of oit visit. I wish i knew prior to booking. Great spot for walking in town.

The room had no amenities: No hot water kettle or coffee maker. No microwave. There was a refrigerator.

Good size suite room, clean, excellent breakfast, no air-con, central location, friendly staff.

Receptionist initially made it so complicated to open th garage door ( i would've had to make intl call to let them know i was at the gate). Other than that everything else was ok.

Comfortable hotel with spacious rooms. Old rustic charm Cortina is having a lot of building for the Olympics so parking was difficult. Central location.

Das Hotel hat in diesem herunter gekommenen Zustand maximal 1 Stern Wert. Wir hatten ein Superior Zimmer gebucht und haben ein Familien Zimmer mit veraltetem Inventar erhalten. Die Lage ist wohl zentral, aber mitten in einer Baustelle. Die Garage könnte als Hitchcock Filmkulisse dienen. Das Frühstück ist dürftig und lieblos. Das Ganze kostet pro Nacht 510 Euro. Nie wieder. Es gibt so viele schönere Unterkünfte in Cortina. Tut euch das Alaska nicht an.

We got a very big complex that is suitable for a family, with bedroom, large living room with 2 couches and dining table, another room with a big closet and 2 bathrooms. It was too big for a couple😄 The breakfast was quite good though we had some better in other hotels. The only problem is the contractions that surrounds the hotel and makes the access a bit complicated. The hotels parking place, beneath the hotel costs 40€ per night but we had no problem to park the car in a free parking lot, 10 minutes away. Actually it saved us time because the traffic towards the hotel is terrible.

The only good thing about this hotel is the location—right in the center, which is convenient. We stayed just one night, and honestly, that’s more than enough. The rooms are very tired and dusty, with only surface-level cleaning. The AC is centrally controlled, so during a heatwave, it was completely useless—horrible night’s sleep. Parking was a disaster. It costs €40, and our white car ended up with rust stains dripping from the ceiling, which ruined the paint. On top of that, we spent ages trying to park with hotel staff sending us in circles—only to be told later we needed to move it again (we didn’t). The staff came across as arrogant and unhelpful. We were told the lift was out of service, yet it was working just fine. Breakfast was disappointing—stale croissants, sad-looking sausages, and nothing fresh or appealing. Would not recommend and would definitely never stay here again.

As of mid-August of 2025, it is almost impossible to get to the hotel by car because of construction all around it.

We stayed here so we'd have a pool for the kids and could be away from the busier city areas. They had a very convenient parking lot right next to the hotel which was also a big plus. The pool is clean and beautiful and the views from the rooms and the lobby and the dining area are just as good! We never felt crowded or busy, it was a very calm and relaxing vibe. We had one minor issue and one medium issue. Minor issue was that the Wi-Fi network only worked in the lobby and did not work in our rooms so when I was trying to get some work done that was not convenient. The other issue was the temperature in the rooms… Technically the rooms have air-conditioning but there isn't enough power in the hotel to run them properly so for two of the four nights we stayed the room was uncomfortably warm and my whole family was sweating in the middle of the night.

料金は6月最終週の木金土曜日で3泊2人で、朝食付940ユーロ。近隣のホテルと比較しては安いのかもしれませんが、設備が古めで木のドアはかなり強く、両手で押さないと開けられません。ポットやコーヒーカップもなく、お湯をもらうにも1階に行き、人がいないとなかなかもらえません。レセプションの1人の女性は、接客業に向いていないタイプ。

We made a last minute booking to this hotel very late at night and they were able to not just give us a room with separate beds but an upgrade to the one we had booked! Thank you very much! Very spacious, comfortable beds and friendly staff! Areas of improvements would be the AC and attaching a separate shower head in the bathrooms. My friend mentioned there were issues with the AC and I would have personally appreciated a separate shower head attachment and not solely a fixed overhead shower. There was a slight miscommunication with breakfast timings, we were told breakfast would end at 10:30 (and is also what is stated on the Expedia page) however when we popped down at 10:10, they had already packed up and were told by the catering staff that breakfast ends at 10:00. Nonetheless, the staff were very accommodating and brought out a few bits and bobs for us to eat. Overall, had a great stay!

Great location. Friendly and helpful staff. Air conditioning didn’t seem to cool the room. The sofa/chair needs to be cleaned.

Dificult to access, construction around, and air conditioner not working

Not be able to access by car and it is very difficult to get to hotel by foot. Staff does not inform customers about parking situation nor how to get to hotel. So I gave up to check in and forgo the deposits and check in other hotel. I never recommend this hotel to anybody.

Umoderne, gammelt hotell. På ingen måte verdt pengene eller stjernene. Minner mer om et to-stjerners hotell.

The approach to the hotel was terrible due to the construction around. The hotel didn't instruct us how to nevigate to the hotel's parking. Eugenia was extremely nice and helpful.

Très bien, accès au stationnement très difficile, travaux importants , limitant le déplacement

Lavori in corso. La struttura non ci ha avvisati di questa cosa. Pubblicizzano parcheggi gratuiti in loco ma in realtà, complice anche i lavori, era praticamente impossibile trovare un posto per la macchina. Il loro parcheggio privato quindi costituiva l’unica realistica soluzione, sebbene costasse 40€/notte non è custodito. Le camere sono confortevoli ma nulla di più perché ormai datate da tutti i punti di vista (arredo, moquette, qualità del mobilio ecc ecc). All’interno una luce non funzionava e neppure la TV si accendeva. Non abbiamo evidenziato il disservizio solo perché si pernottava per una notte singola. Sinceramente non consiglio per niente…

N/A

周囲が工事中でアクセスが分かりにくかったです。設備は揃っていて、朝食も美味しかったですが、リゾートとして泊まるのでなければ、この地域では大型ホテルよりは小さな新しいホテルのほうが風情があると思います。

The hotel is so old style but clean. I told the hotel via expedia to reserve carpark but eventually no carpark provided. A construction site is just nearby the hotel, the view is blocked, it didi not mention when I was booking the hotel. The restaurant in the hotel is good.

Hotel should close doors. Stinks! Internet speed is ridiculous. Crew is upnosed and bad mooded. 25 Euros Per person for breakfast. Garage is dirty and tight for 40 EUROS/NIGHT. There is a sadness in the air. Rooms must be updated and equipped. Decoration does not exist in the rooms. Un unfortunate experience. Location is great.

Free parking in the area was limited, but the staff were very helpful. We loved our room and the view from our balcony. It's a great area.

Best thing is location for this hotel. Staff is friendly and rooms are large. But, in general, the hotel needs a refresh as carpets, doors, furniture are a bit old.

매트리스가 아주 편안했어요. 아래 데스크의 여직원 이 카페 메뉴 등 질문에 너무 친절히 답변해주셔서 인상깊었어요. 아침에 산자락 쳐다보는 기분이 정말좋았어요. 터미날과 가까워서 이동하기 좋았어요.터미날과 단차가 있어서 캐리어를 들고 안내데스크로가는 어려움은 있어요. 터미날 택시 아저씨들도 친절하니 이용하시면 좋을것 같아요. 토파야도 20분 정도면 걸어갈 수 있고 친퀘토리 , 팔자레고 다 갈수있어서 위치는 정말 좋아요.

Stanza molto spazios

Hotel incrível... melhor estadia da Itália. Roupas de cama ótimas, banheiro ótimo... é um apart hotel sensacional, com uma visão inesquecível.

Sehr zentral gelegen. Hotel, ist in die Jahre gekommen. Bett war gut. Einrichtung sehr zusammengewürfelt (wie in einem Brockenhaus). Schrecklicher Teppich. Zimmer war gross und wir hatten einen schmalen langen Balkon mit schöner Aussicht auf die Berge. Frühstück war gut. Nicht logisch, wieso man sich beim einem Teil des Buffets bedienen lassen musste und bei einem Teil nicht. PP in Tiefgarage wäre 30 EUR pro Tag gewesen. Da wir viel vor 9.00 Uhr weg waren, konnten wir uns mit öffentlichen Parkplätzen behelfen (2 - 3 EUR pro Std., über die Nacht frei). Personal war nett. Zimmer war sauber. WLAN vorhanden aber nicht stabil. Sehr kleiner Tresor wohl noch vor dem letzten Weltkrieg mit Schlüssel vorhanden (wir hatten uns nicht um den Schlüssel bemüht und ihn nicht benutzt).

Huoneet hyvänkokoiset ja siistit. Aamupala oli hyvä ja kattava.

OTTIMO HOTEL- PROFESIONALITA E CORTESIA

コルティナ中心街にあって、コルティナを起点にスキー＆ハイキングするにはとても便利なホテルでした。 中心街は多くのショップやレストランがあって、買い物や食事にも最適な立地です。 近隣の中では大型のホテルで、地下には有料(€10/日)ですが駐車場がありました。 部屋も清潔で、広かったです。

Good location. However, the hotel facility including the parking lot(20 euro per night with no security cam) is quite old. Also, Wifi in the room was too weak. And the worst part was bathroom. It takes so long to take a shower since water pressure from the shower head was really weak.

Le monsieur de l’accueil n’est

Die Ankunft und die Behandlung an der Rezeption war sehr sachlich, aber kein warmherziger Empfang

Niente di speciale, vista camera su un vecchio palazzo delle poste... camere vecchie, sotto le mie aspettative

Il servizio alla reception è pessimo, l’hotel è vecchio “impianti elettrici, impianti di areazione”,

Breakfast buffet was great! In general the hotel does not seem very modern and isn’t anything special, but it is definitely a fine place to stay during a skiing holiday - clean and comfortable. For the price we paid I would have expected a little bit more, though.

Bra utgangspunkt for skiferie. Rolig hotel for en familie på 4.

Boa localização, hotel confortável com ótimo café da manhã, mas precisa de uma repaginada nos quartos que estão um pouco desgastados , mas mesmo assim recomendo.

We had perfect time staying at Alaska Cortina with my family. The facilities were great, everything was in nice condition and the room was perfectly cleaned every day. Biggest advantage of the hotel is the location - 2mins to city center and restaurants, and 1 min to the Autostation where we took the Ski bus. Breakfast was amazing wihh very rich buffet. Overall we enjoyed our stay in Cortina a lot.

We (family of 4) were very happy with our stay at the Hotek Alaska. We were in Cortina to ski. The hotel was in the centre of the town, close to ski hire, ski school, bus station, restaurants and shops. We had family room (2 levels) which was spacious for all our ski stuff (ski/boot room under the stairs was useful). Rooms were cleaned well and shower was nice and hot. Lovely view up the mountain from our room. Staff were helpful however some weren’t very knowledgeable on the area/hotel. So just depended who was at reception as to whether your questions could be answered. Andreas was particularly helpful. Breakfast was ok. Choice of continental or hot but quality not amazing. Downside was we couldn’t get a good cup of coffee! All in all a good hotel with a bit of room for improvement.

Cordialità del personale, pulizia, luogo perfetto 👍

Ci sono grossi problemi con il parcheggio almeno in questo periodo

Esperienza positiva sotto tutti gli aspetti

Camera spaziosa e pulita però era un po’ datata e i materassi davvero scomodi.

Very nice location and great staff. The rooms were dated and we could not get some lights and AC working. But the large rooms with great views more than made up.

A front stuff alwayrs has no smile.

La struttura è ben tenuta, il personale professionale e gentile che ha contribuito a risolvere anche un piccolo problema con un mio bagaglio. La camera era ampia, ottima la colazione e non si deve dimenticare la posizione centralissima, davvero invidiabile

soddisfatto ci tornerò

Buon albergo e buona l’accoglienza. Forse esagerato 4* ma c’ è di peggio. Quello che invece non si ha nulla da dire è il risonante, tutto eccellente e lo staff molto disponibile!

バス停近くのホテルですが、階段を降りる必要があり、スーツケースを持っていると苦労します。 場所は町中でレストランや買い物に困ることがありません。 大きなスーパーが歩いて5分ほどのところにあります。 朝食は種類も多く、美味しいです。 フローリアに行くケーブルカー乗場も歩いて5分ぐらいです。 私の部屋は非常に広く、洋服ダンスに鍵がありました。 朝食は、7時30分からです。 私は利用しておりませんが、朝食をとらずに出かける場合は朝食ボックスを作ってくれるとのことです。

The location of the hotel is great, parking can be an ossue though although the staff do guide you. The rooms are old and so is the bed linnen, beds are not comfortable.

Ho scelto l’albergo per la sua ottima posizione, in pieno centro a 2 minuti a piedi dal campanile e da Corso Italia. Tuttavia da un albergo 4* di questo tipo, mi aspettavo un’attenzione ai dettagli maggiore: in questa mia ultima esperienza il materasso matrimoniale purtroppo non era comodo e la stanza era rumorosa. In generale l’arredamento andrebbe “svecchiato” leggermente. Buffet della colazione davvero ottimo, che spazia dal dolce al salto con prodotti di ottima qualità; provato il ristorante a cena con soddisfazione. Personale disponibile.

La relación calidad precio no es buena. Para ser un hotel de 4 estrellas, su estado no es el esperado. Está antiguo y las camas no te permiten descansar bien. La tele es muy pequeña, no reponen el jabón del lavabo y las toallas han sido excasas. Se echa de menos unas tazas y un calentador de agua en la habitación familiar. Sin embargo es de agradecer que te permitan estar con tu perro, aunque te cobren bastante por ello.

フロントは対応が悪く、コルティナからのバスの情報なども分からない、役に立たなかった。 ツインを予約したのにダブルベットだけで、フロントに電話したらソファベットを出せば良いのでと、簡易ベッドを出してくれただけだった。 部屋はかなり広かった。 アメニティはあまりなかった。 朝食は沢山あって良かった。 ロケーションはバスステーションから近いが、近道には階段ばかりで重いスーツケースを持っては無理だったので、少し遠回りをして通常の道を歩いた。

Not a 4 star hotel. In ned for refurbishment. If the hotell assigns room in the backyard, make a complain at once. Recommends making reservation for such a location . Very munch noice from the kitchen straff wich throws garbage an glass bottles late at night. Delivery to the kitchen from 6 in the morning makes it impossible to get a god night sleep. Otherwice location is good

만족했기에 일주일만에 다시 알라스카 호텔에 묵었습니다. 깨끗하고 친절했습니다.

4인실에 화장실도 2개라 편리했고, 아침식사도 푸짐하고 신선한 과일 주스를 즉석에서 만들어주고, 깨끗하고 친절했습니다.

Staying at Hotel Alaska Cortina was definitely a great choice. The location is perfectly situated in the heart of the town, Cortina d’Ampezzo. It is within a close driving distance to a good number of attractions at the Dolomites, like Tre Cime, Lago di Misurina, and Lago di Sorapis (hike time not included). As for the staff, Timeea was impressively gracious. She was very helpful and informative and gave us a number of useful tips to get around the place. When we let her know that we would miss breakfast because of our early departure, she offered to have to-go breakfast boxes ready for us when we checked out in the morning. It was one of the nicest gestures we’ve ever experienced from any of our recent hotel stays. Thank you very much for being gracious hosts.

Albergo senza infamia e senza lode. Struttura abbastanza datata. Personale del tutto inespressivo, ne maleducati ne gentili nel complesso tutto abbastanza al di sotto delle aspettative.

Das Personal war sehr freundlich und hilfsbereit, das Zimmer war sehr groß auch das Frühstück war für Italien sehr ausgiebig und es wurde immer nachgefüllt. Leider sind die Zimmer schon in die Jahre gekommen und der Balkon könnte Sessel und einen Tisch vertragen...

This is a really comfortable place to stay. Our only issue was that check-in was quite slow and the requirement to pay 20 EUR/night for parking was not transparent.

Close to the town center and the bus station- very convenient.

Hotel confortável e com funcionários muito educados e prestativos. Ótima localização.

Hotellet har oppgraderingsbehov. Slitt lobby og resepsjon. Store soverom, men interiør med utrivelig 70-80-talls preg. Vond seng med harde puter og felles tynn lakendyne i dobbeltseng. Badet var ok og noe nyere enn resten av rommet. Det er også noe lytt. Hotellets beliggenhet er svært sentralt midt i sentrum og har gode parkeringsmuligheter utenfor og valet parkering i kjeller. God og variert frokost bl.a med ulike ferskpresset juicer, italiensk kaffe og gode brød og bakevarer. Servicen var ok, men resepsjonspersonalet var til lite hjelp når vi skulle finne ut om fjelloverganger til Toblach etc var åpne/stengt etter massivt snøfall. Hotellet har potensialet, men trenger en skikkelig oppussingsjobb.

Sentral greit hotell i Cortina D’Ampezzo. Fine store rom. Renslig. God frokost. God middag. Bitte litt nedslitt uten at det var noe problem. Dyrt å parkere bil i garasjeanlegg/utenfor hotellet (20-32 euro pr dag).

Отель расположен недалеко от пешеходной улицы и центра, имеется своя парковка, рядом городская парковка. Персонал доброжелательный, особенно, в ресторане. Номер был большой, две комнаты, два санузла. Мебель старая, но в нормальном состоянии, два больших шкафа для одежды, телевизор маленький, только с итальянскими каналами. В номере было два больших окна с балконами, от которых шёл холод. Сантехника работала без проблем, кровать была удобная. Всё было бы хорошо, но рядом с нами жила семья с детьми, которые до 12 ночи шумели. Из-за плохой шумоизоляции уснуть с такими соседями было проблематично.

Muito bem localizado. Quarto superior com vista montanha super espaçoso e limpo. Café da manhã delicioso. Vale!

perfect location, nice service, cozy space

a due passi dal centro; ottima cucina; confortevole.

posizione ottima struttura un pò datata ma comunque gradevole camere ampie e con doppi servizi

Super nära gågatan, stora rum

Allright hotel, a little hard beds. Friendly staff and Nice breakfast

Awesome breakfast & chalet type rooms!

Jättebra hotell centralt beläget. Trevlig personal. Fin frukost!

The Alaska Cortina was very relaxing and the staff were very friendly especially Giovanne. It is good to find hotels that has a personal effect and a staff that want to make you feel very comfortable...

Great location, awesome breakfast in the morning. Comfortable room and very clean.

albergo centrale, non era disponibile il parcheggio peraltro a pagamento a prezzo molto caro. Personale gentile e cooperativo. Struttura vecchia.

Need of refurbishment - else all good

Hurtig indtjekning. Pæne og rene værelser med to badeværelser endda. Har en god beliggenhed i forhold til byen. Brugte hotellet, som overnatning hjem fra sommerferien. God morgenmad. Lidt dyr pris for parkeringen i hotellets kælder.

Buono ma attenzione al ristorante, se non fate il pasto completo rischiate di pagare lo stesso

Cortina was the site for the 1956 Olympics. This hotel didn’t look like it had been updated since 1956. Very worn. Extremely hard beds and pillows. Our room air conditioning couldn’t cool the room with the hot temps outside. We slept with the patio doors open which overlooked the village parking lot. But didn’t sleep to the loud drunks coming and going all night. Hair dryer had to continually hold a button down for it to work. Got stuck in the elevator on our floor and the door wouldn’t open. Told staff and they did make a call for maintenance. Our wake up call came 1 hour earlier than we had asked. Needs to be gutted and redone from the bare walls. Location is great—at the top of the village. Not a place we we recommend or stay again. One step up from a Motel 6.

tutto bene, colazione, confort, e posizione. da migliorare ascensori un po lenti

スキーの拠点としてこのホテルに滞在しました。各方面へ向かうバスターミナルのそばなので、どの方面へスキーに出かけるにしても便利です。ホテルからバスターミナルは３分くらいスキーを抱えてあるきますが（１階分あがる階段があります）距離としては許容範囲と思います。 周囲に食事や買い物をする場所がたくさんあり、ホテルで夕食を取らなくても選択肢はたくさんあります。ただ、ホテルの夕食を２度とりましたが、野菜類も豊富で他と引けをとらないおいしさでこちらもお勧めです（大人は一人32ユーロで２品＋デザートの簡単なコース）。部屋もとても広く、収納も多いので部屋にいても窮屈感はありません。 少し古いという書き込みもありますが、ヨーロッパのホテルとしてはアットホームな感じで気にならないと思います。 wifiは接続まで時間がかかりますが、部屋の使用も可能です。ただ、速度が極端に遅いので写真や動画の読み込みなどはロビーで行う必要があります。

バス停から徒歩5分、中心街にあるホテルです。お部屋も大きく、快適でした。バスタブ、湯沸かし器など、日本人にとってあったら嬉しいものは揃っていませんが、近くにレストランがあるので問題なく滞在できました。

Piękna miejscowość.

Venligt og hjælpsomt personale Rent og store værelser God mad God beliggenhed God oplevelse

Posizione ottima a 2 passi dalla via principale, struttura un po' datata ma molto bene tenuta. Impressione negativa invece all reception, personale non sorridente e atteggiamento scostante. Colazione ottima e varia!

Hotel com a melhor localização para ski e passeio na cidade ! Quartos grandes mas velhos e mal cuidados ! Os quartos novos são ótimos ..modernos e num anexo, ao lado

Super místo, chybí welness, neskutečně dobrá kuchyně - opravdu fantastická

I arrived to this place in the mountains. It's a gorgeous and cold town. There was snow on the ground and the temperatures dropped to near 0 at night. Even though Expedia and the Hotel website advertise heat, the heaters inside would not turn on. I called to ask for it to be turned on and was told that they cannot and I can get a blanket. This is where things went from disappointing to insane. The manager instead of trying to in anyway improve the situation began lecturing me with disdain about how in her town the city council doesn't let them turn the heat on before October, no matter how cold it gets. She told me I should have researched and known before I came to her country. I said that's not acceptable and they had advertised heat and the way she was acting was absurd. I told her we're on her honeymoon and my wife had just been sick and we need a warm place. We were lying in bed with jackets. She said "I don't care. You're in my country". I said I don't care either and they should deliver what they advertise. Here she went totally crazy and said "Oh my God you are so rude, I'm going to call the police" and reached for the phone. I said "What crime?" and she said "You'll see. The station is right out" This was a direct threat to frame me with a crime so I had to leave the hotel the next morning. I have since been asking for a refund, but the hotel has refused to respond and Expedia keeps telling me they need their response first.

Hotel com localização perfeita. Quartos amplos é muito confortáveis. Equipe do hotel muito atenciosos e prestativos.

Good room but waiter for breakfast was simply unpleasant to the point we complained to the reception.

Bad room, bad service, bad comfort, bad staff, high price.