Pestana Alvor Praia Beach & Golf Hotel

Excellent location, friendly staff, beach view and good breakfast choices.

Very friendly staff. I requested a quiet room and that is what they gave me so I was very pleased. Still with a sea view but at the end of the corridor so a long walk but very little corridor noise. Breakfast selection very good and enjoyed the piano serenade. Very pleased , would come again.

awesome place amazing service very welcome team special thanks to Irina Yablochnika for very pleasant service Thank you ALL

Beautiful property!

Excellent trip. Lovely hotel and great facilities. Great breakfast

Great facilities and close to the beach

This is literally one of the best hotels I have ever stayed at. Such a great experience!

I like that it was right on the beach. We had a room with the sea view and waking up to the sound of waves or seeing the moonlight reflected on the ocean was a surreal experience

Excellent trip beautiful hotel

Went with friends for vacation and had an amaaaazing time, room size and view was top notch, highly recommended

States quite clearly, the room would be ready at 3pm, however because our flight was early we arrived at 11am, hoping a room be made available but not to be, we were told 3pm. Had a bit of lunch wandered around, came back around 3pm, the receptionist asked my name again & said the room was still not ready, come back 4pm., We returned at 4pm, the same receptionist asked my name for the third tiime … & the room was still not ready, we eventually got in at 4.30,. Great place but a shocking welcome..!

The property condition was 2 star. Rooms and bathrooms are very old . We had to switch 2 rooms . The first room had a leak from the ceiling and the bathroom in the second room was very old and discusting . The worse part was the smell of the swage which was like a rotten egg .Unfortunately we had to deal with this smell at night time during our stay. It seemed all the rooms have this issue as we had to change the room 2 times and this smell was in every room. The great things about this hotel was the location , views, accessibility to a gourgous beach, buffet breakfast. Staffs are also very freindly and helpful. If the condition of the property is important to you and ofcourse the swage smell is something you can not tolerate , Do Not book this hotel.

We had an amazing stay, obridado!

Loved the view and closeness to the beach. Nice to be able to sit outside with a drink and enjoy a relaxing day. I was quite disappointed that they had not yet turned on the A/c for the season. All I could do was open the door which did not have a screen. I was ALWAYS warm overnight even when taking the heavy duvet out of the sheets. In my opinion, thermostat/temperature should be an option for the guest and for that reason alone, I probably would NOT stay again or recommend.

Location is very nice. Beautiful beach. Facilities is good. Would like to see the whirlpools both in and out be heated. Same temperature as main pools. The furniture in our suite was sub-par with only one lightbulb for the whole room. It was dark at night with this small floor lamp. The furniture was old and uncomfortable as was the table and chairs. More suited for a beach, not the suite. The only other issue was the hotel signage. There isn’t any on the road leading into the hotel. We arrived late at night and couldn’t find the hotel for a while because all you see is a gate that opens with your hotel room card or you ring a bell. You can’t see the hotel from the main road. With no actual signage to say this was the hotel entrance is not acceptable.

Beautiful access to a long quiet beach

Stay far away from this property. Staff were rude from the moment we walked in. Prepaid for this room and were turned away because we didn’t have our passports but had our license and a Canadian resident card. We tried explaining this to front desk who went to the manager who then told her to say he was busy in Portuguese. Which they did not realize I spoke the language and could understand they were saying. They’re now disputing the credit card company stating we did not show up. When we called Expedia from the lobby they then called the manager who told them he’d call them back later!! Absolutely horrible customer service. We were later told by a guest on the beach that the hotel had actually been over booked so probably why they had no problem sending us away

Awesome property, I wish we could go there in the summer

Stunning views from the hotel. Breakfast was always amazing and staff were super friendly and helpful.

Great location on beautiful beach. Staff exceptional. Food was great. Very nice room with ocean view. Shower was very small!

We had a nice experience. Breakfast was spectacular.

Our stay here was wonderful. Our room walked out to a patio over looking the pool and ocean. The food was incredible. The staff were friendly and accommodating. I would definitely stay here again.

Check in was great, parking simple, and included breakfast had great options. For a 5 star hotel I had expected a bit more. The coffee was an instant coffee rather than fresh brewed, the facilites were ok but the location and pool were exactly what we wanted so we would stay again.

Food was beyond excellent. The hotel was beautiful. The room was clean. The hotel staff were very nice and helpful. My only small disappointment was there was no hot tub. There was a cold tub outside of the gym. I am not sure if that was supposed to be a hot tub and it was just broken or not? Would definitely stay here again. The property is beautiful and well kept. Amazing sunsets every single night. Parking was very easy which was refreshing considering parking elsewhere in Portugal has been difficult. I also liked the location. It wasn't difficult to get to other parts of Algarve.

For a 5 star hotel it lacks a few things, housekeeping in the room was a bit hit & miss, had to top up out tea/coffee tray ourselves, breakfast was very disorganised, tables were not set, waited ages for coffee then there were no cups, and areas around the hotel are very unsafe for the elderly and small children, lots of little hidden steps, witnessed two falls which could have potentially been quite bad, hotel needs an uplift , and I object to being charged a service fee every time I made a purchase from the bar, even for just water ! Although overall our stay was good, we would not return to this hotel

Very good overall experience. Really did go out of their way to make our group happy which wasn't easy. We did have a leaky room which we would have preferred to have sorted the first time but they moved us the 2nd time and again really treated us well.

Friendly staff made our arrival very welcoming. Received an upgrade to a large ocean view room. A spectacular view, spacious room and nice hotel amenities. If spending a whole day by the pool is for you, this is a great hotel to choose.

What a beautiful hotel right in front of the ocean! We loved our stay in this comfortable and clean hotel. Breakfast with an ocean view.

Great resort with amazing views. Staff is very friendly and helpful.

The property is beautiful, the area and beach where it is located is amazing, however the rooms we had were small, quite tired looking, aged and the air-conditioning did not cool much, fortunately the weather was cool enough that sleeping with open windows was a better option. The night we arrived, we are at the hotel bar, unfortunatelly this was the worst meal we (5 people) had, not only during our trip but in general. The breakfast buffet was good and very convenient. If some remodeling takes place, this will be an amazing property, worth of their 5 star class.

Very spacious and grand hotel. Great reception area, a grand stairway, excellent rooms, large attractive grounds leading directly to a massive beach. Faultless.

Beautiful property. Spectacular view from the room. Excellent suite accommodations. Furniture is a bit dated but very nice.

Great location, right on the beach. Staff were lovely.

The place is very unclean . The service is horrible, my pants were damaged because the seat in the restaurant was greasy.When I asked to clean my pants professionally they said it would take too many days. The manager asked me to give all my information and buy the new pants and send the receipt. I did it and call many times and they promise return money on my account, but they never did. The manager Marina Gonzalez is lier and whole management is scam. :-(

Great service … offered an extended check out time unprompted. Great beach access … visit the restaurant along the beach to the right :)

My family and I had a good time, and we will definitely return to Pestana.

We had a lovely stay, hotel room was clean and comfortable. Breakfast was excellent and the staff were very helpful and attentive.

Loved the upgrade Friendly helpful staff. Noisy first room which the hotel was aware of and only upgraded after we complained. But overall very good.

Excellent. Recommendation that you join their points group to get 10% discount on everything while there. Beautiful beach just below. 5 mins drive in to old Alvor which has great restaurants, if you're not taking the half board option. Breakfast (incl) is amazing, and they even ha e Bucks Fizz on offer every day!

Great hotel with very friendly, attentive and professional staff. Strongly recommended!

We received 5 star service in a 4 star property. This hotel is in need of investment, the bedroom furnishings & decor are very tired. The gym was awful with the majority of the equipment broken and in need of a deep clean. The mattress was very worn and uncomfortable. I feel sorry for the staff as they go out of their way to give you excellent service. The location is beautiful too, ideal for lovely long walks along the boardwalk.

Great location overlooking beautiful beaches, spacious room and bath, good food. Free parking. Room is a bit cold with weak heating.

Really nice hotel Hotel with lovely staff

The staff noticed our preferences such as white coffee and picked up that it was my husband birthday from his passport. Delivered cake and champagne. Fantastic location on best beach in Algarve

Location was good but hotel and rooms need a makeover

The views, location and staff service really make this hotel. Unfortunately we did not receive room upgrade with VIP status but the included wine was excellent. The daily breakfast buffet was very good and we enjoyed the selection of vegetables available with the salad offerings at the dinner buffet. The only reason I give this a 4 vs 5 stars is the matresses and furnishings really need an update. The mattress was very uncomfortable. And no matter how low we made the AC in the room it just never got really cool. With having a sea view room you do get to hear the ocean all night but I did find it hard to sleep with the mattress and room temperature. I would recommend this hotel for everything else though!

Amazing hotel. Great location and fantastic services. Thanks you.

The hotel is in a beautiful spot overlooking the sea and beach. Hotel staff are very nice. Hotel is very clean throughout. Lift down to the beach is a nice plus. Bed rooms in older part of hotel are a little tired and dated. It the views from the hotel you can’t surpass.

Excellent location

Property was beautiful the services were great and professional very friendly staff.

It was in a beautiful location in a lovely area of the Algarve.

Great pool and deck. Easy beach access.

We had a wonderful time at the resort. The age group was there was generally 60+. The service was tremendous. At our first breakfast they asked about our room. I mentioned the shower drained a bit slow and within the hour a maintenance person was in our room. We had a nice larger room and a free bottle of wine because of my Vip status in hotels.com.

We had a room on the 6th floor with a view of the ocean. It was magical at night with a full moon. The hotel was clean. Check in was quick, and efficient. The outdoor pool was a little chilly but refreshing. The staff was very friendly especially in the gift shop and it is small but very nice. They sell stamps too. The breakfast buffet was very good, but the evening buffet was awful. I had never seen potato chips, pizza, or what looked like frozen fish sticks on a buffet before. The price was ridiculous for the price. Lunch was good at the pool and also next door at the off property restaurant on the beach. We enjoyed our stay but would not eat at the evening buffet again. Drinks were good and the music in the bar one evening was excellent.

Súper stay, loved it. Great breakfast, pool area, and can’t beat the location. Will be back

Beach proximity, space around the hotel & and the staff

Amazing staff great service and a beautiful hotel

View was spectacular. Breakfast was excellent. Pool was cold (20C) The steps into the pool, and the area under the pool shower, had a lot of green algae on them.

nathing

My stay was less than 3 days and the staff was professional and courteous. We were welcomed by staff at the entrance who helped with our luggage and directed to a swift check in process. The “garden view” received was not as nice a view as we imagined based on online images. However, walking around the facility the side facing the ocean was much better maintained. Breakfast was nice, and the staff was very attentive to our needs. The room was clean, but my initial hand towel/wash rag had what look liked dried up gum on it. The front desk had it replaced right away. The decor around the hotel from top to bottom was charming.

Not a 5star hotel… staff were friendly and helpful but the level of accommodation was not what I’d expect of a 5star location. Room was significantly worn/dated and balcony which was an upgrade benefit was dirty/not clean…

Great resort all around. Perfect family vacation property. Amazing breakfast and sea view from the hotel. Perfect access to beaches and the beaches ARE AMAZING!

The beach and restaurants on the beach were easily accessable. The dinning options at the hotel were minimal.

We loved everything about our stay. The hotel was beautiful, really clean and well maintained. The staff were all very friendly and helpful. The food was lovely with lots of choice and the buffet was of a very good quality. Covid measures were in place. Our room was perfect with a large terrace overlooking the beautiful pool and beach and the bed and pillows were very comfortable. We enjoyed every minute of our stay and can’t wait to return.

This was a great place! I had a beautiful corner room with and view of the ocean. And I was able to have a nice bath! I would recommend this hotel.

Great hotel with beautiful view, the room was spacious and clean. Staff was very friendly and helpful and breakfast was delicious. We enjoyed our stay there and loved the indoor pool and the sauna.

Beautiful hotel situated in a great position near the beach. Good breakfast. Staff very nice. Rooms were lovely. Thoroughly enjoyed our stay here

The hotel was very good, located at the beginning of 7km long sand beach. Breakfast was excellent. Inner swimming pool is too shallow to swim. Outer swimming pool is large and deep enough, but was very cold in November. Location is perfect for those who love nature, sun, calmness. We enjoyed our stay very much.

Lovely hotel. Beautiful location.

Many rooms are small and a lot of them still outdated and not well cared for. My room even had spider webs near the door. The room had an awful smell like sewerage. At checkout, the person didn’t even ask how our stay was, only cared that we paid for the drinks we had during our stay. Food was ok. Not worth what we paid for.

Lovely energy and spa. Carla is amazing!

The hotel was absolutely brilliant. Food was good, staff were very hospitable. There is not a lot to do around the hotel and everything is a taxi ride away

The setting of this property situated above the beach, being an easy walk down and I love the fact the hotel and accommodation doesn't dominate the skyline. This hotel has a family feel about it and the staff cannot do enough for you and although we are in Covid era, it felt safe and clean in all areas. Gorgeous sunsets dining outside and if you need to relax this is the hotel. Lots of activities in the area and places to explore.

Great check in, friendly staff and the President of Portugal was also staying there! My third stay here and will be staying again.😁

From outside the building was very impressive and so were the grounds.The communal areas were tastefully done and spacious except for the dining areas where the tables were very close to each other so you couldn’t converse privately. The games room only had a pool table in it and not much else. There were little steps throughout the building that I am amazed no one has tripped up or down as it’s a dark hotel and you don’t always realise they are there. Our room was grubby and we were on the sixth floor that had a balcony,but when sat in the chairs we could not see the sea etc as the wall was up to eye level. The bedding,towels and bathrobes were old and worn out.The bath was very small and there were cracks in the floor tiles. The staff were very pleasant and helpful,but distant. The music played on the piano at breakfast although beautifully done was very depressing to start the day off.The entertainment was what I would expect in a 3 star hotel. There was no atmosphere here ,quite an odd feeling. The pool area was good,but worn out towels and the umbrellas were stained. We had a lovely big bed,but it had too many layers beneath and the duvet was thick making it hot to sleep in. When the wind was up it howled through the apartment very loudly There was nothing to do ,but sit on a beach which you now have to pay to hire the loungers or go into the town.One you have done that it’s boring. We caught the tour bus to Portimao which was like a concrete jungle.

Beautiful place, great location, service for breakfast buffet wasn’t that good, took for ever to get coffee...or tea...and that’s all staff had to do

Property was beautiful and the staff was very helpful and attentive to any of our needs. Would definitely recommend this hotel.

The hotel needs major upgrades. Even the bathroom faucet broke down and needed the maintenance man to come and spend time to fix it. With the exception of the staff in the restaurant ( Diego, Nunez) and the Katlyn at the entrance), most of the staff including reception need major customer service training. For the price we paid (more than any of the 5 star hotels we have stayed in Portugal), this one did not meet our expectations. There are other places one can stay in the area for better price and better experience. However, we mayst say, Diego in the restaurant and his manager Nunez as well as Kathlyn who greeted us ever day were exceptional employees who really care about their customers. Those were the ones who made a difference.

The view of beach was very nice and the beach access was excellent. Staff was very friendly, but sometimes not very attentive. The daily room charge holds, even when prepaid in full, is unacceptable. I understand an incidental credit card hold, but to recharge me almost $300 a night ties up additional funds on people’s cards. The showers are also very small. For a 6ft 200lb for person, I found it hard to even turnaround in the cruise ship size shower.

The location was fantastic. Access to the beach in seconds.

It was an excellent weeks holiday. We have been to this hotel many times over 20 years and it is always a pleasure to revisit.

It was a high standard place with guests to match. No excessive drink parties or pool full of people. It was very nice, pleasant and classy. Staff were excellent as would be expected.

It was lovely and clean and friendly it was close to shops . And a lovely beech with very good walk ways . The hotel had music every night in the bar and the breakfast had lots of choice

First class resort - well located - excellent service

Excellent facilities but the service at the pool bar can be slow

Beautiful views, and facilities but with breakfast time, a real problem with gulls snatching your breakfast... Also to be charged 5 euros for a bottle of water was disgusting, all the other hotels on our trip gave a free bottle of water.

Area, hotel and staff are great. The breakfast was not a 5 star hotel worthy - limited options - however maybe because we where there off-season... A nice touch was the cleaning ladies "valentines greeting". I still don't understand why music is relevant at the breakfast!? It was live via a pianoplayer who played quite loud.

We loved every minute of our time spent in that hotel. Staff was very friendly and very helpful. Everything was set to put us at ease .The stunning view of the beach from the coffee room was breath taking. 2 mins walking to the beach and 15 mins to the next town ALVOR. Really deserve his 5 stars status.

Amazing experience. Great staff, hotel was out of this world i will definitely go back

Great views from room No ship nearby to buy water

The hotel is lovely, very close to the beach with a lift or stair access. The views are gorgeous. Spa facilities are good, steam room not the best, wasn't working one day. Staff very helpful - kitchen staff not the best. I have a nut allergy and asked for help with which dishes contained nuts. Was told I could eat everything, though it was obvious there were nuts in at least 4 of the dishes. Quite worrying. Would go back but would not use the restaurant. Magic Spa have some good treatments and also give you 20% off with the voucher you are given at check in. Wi-Fi has good signal. Crazy golf isnt the best, metal course and very bouncy balls, we were chasing balls all over, lost a couple over the cliff edge and gave up, haha!! Restaurant at the beach just outside the hotel is nice, and ideal to watch the sunset. We preferred to walk the boardwalk into Alvor and eat in the restaurants there. Lots of fish dishes to choose from.

Comfortable room, great breakfast, spacious hotel, great pool and right on a beautiful beach

Beautiful and excellent location. The service needs improvement: at breakfast we had to ask for tea 4 times (different waiters and even the manager) before finally getting it after 30 minutes.

the view from the hotel is beautiful but that’s the only thing really giving this 5 stars. Staff at the pool bar didn’t want to serve you or bring drinks over before you’d finished your meal. We weren’t told where breakfast was, how to connect to the WiFi or really have a proper intro to anything in the hotel. The breakfast was nice, but what you expect from a buffet breakfast. Rooms are a good size, but the toiletries weren’t 5 star, (even though I had brought my own just in case) only shampoo was given, no conditioner. No iron in the room so had to wait for this to be brought up. Plug adapters were offered as part of the room service, however when I asked for one I was told “we do not have any at this time”. I have stayed in 5 star hotels before and received much better service overall.

Bath tub could be cleaner.

Great location and view. They make you wait until 3 pm to get your room even with empty rooms, mold in the bathroom, reserved a special dinner and they changed the menu so we went to the buffet. 5 star fees but no where near that level of quality

This has to be one of the best hotel I have stayed at. However, much of the clientele are quite elderly

The ‘cafetrria’ food was sub standard and the general atmosphere was like a retrement village. Beautiful spot, but the Altantico Restaurant on the beach (not part of the hotel) saved the day with their amazing service and food.

This hotel is fabulous. The staff have been outstanding thank you

Not clean enough. Staff in restuarant not dynamic slow and uninterested