FabHotel GRK Comforts

GOOD LOCATION

DRIKING WATER SUPPLY

Location

No TV recharge, No AC on and Out Side Break fast supply early morning..

None

All

An image that depicts differences and real differences will never say "next time" or refer to anyone.

nothing

The beds were bad and the sheets were dirty. The cupboards were not cleaned and there was food left over from a previous guest. The bathroom floors were smelling of chemicals and the bathroom door was covered with some algae/moss.

Thanks

The location is quite good. AC, Fans and Light was good, hot water

The Lenin was dirty, the towel was dirty, found two bedbugs. I asked for a big bed but I got a small one

I have many bed bugs staff are irresponsible

Very clean and well-maintained hotel. The bed was nice. Great value for money

WiFi sometime not available

Getting three new rooms for three days and getting habituated to the new normal for next two days.

Cleanliness, amenites, attention from reception

Room was spacious

1. Bed bugs, they almost killed me during the sleep. 2. They provided two beds instead of the single double bed I requested. 3. Lift was not working 4. The bath towel provided was not clean. The pillow covers were also not clean and changed only after I requested. 5. AC was barely working, as it was not able to cool the room entirely. 6. TV was also not working

Location

Cleanness

TV was damaged it was not working

I booked Fab Hotel GRK comforts and paid full amount on 9-Apr-26 and got confirmation for 11 to 13 -Apr-26 stay. But on 11-Apr-26@1pm, I got a message that my accommodation is relocated to third rated hotel in a far away place from my work planned. I was already on my way to GRK comforts and in the reception it was informed no accommodation booked in my name. Then I showed message confirmation and understood FAB Hotel partner has cheated me by not booking in GRK comforts from day one onwards and simply sent me a message that relocated to a third rate hotel. Then I tried for FAB customer care and it was not working /no proper response from FAB / rude response also noted from FAB. Then I decided to make cheating complaint to police and called my local friend ,When my local friend came, the hotel owner Ms.Srisha also came and she understood the problem n sorted out and arranged for my stay here. I thank GRK comforts team for making stay smooth there.

FAB hotel partner is fraudulent in taking payment for costly hotel and then assigning to cheap hotel secretly. We book via booking.com to make hassle free travel and stay. Booking.com has to take action on FAB and give feedback on this.

Bed linen, towl All linen and towls, blanquette sheet must need tobe change

Advertised a room, when they did not have any rooms. The receptionist stated they were told not to advertise. Is it a scam, greed or just want to deliberately waste the customer's time and money l.

The only positive was the location. Cleanliness was poor, and the staff was not polite.

I didn’t like anything except the location. The hotel was not clean.

Bad hotel, pictures are different and hotel room stinks.

Pictures on booking.com is not right.

Asking extra amount

Front office Staff behaviour is good

Room cleaning and bed sheet clothes are very bad.

Ambience

Room was small

value for money

The spacious room

Ac is not working properly

Good location

Oven on the fourth floor. Should be cleaned.

No breakfast provided to us.

noting..

Unfortunately, upon arrival, I found that the property did not match its advertised standards as a 3-star hotel. The condition was more like a lodge, with no proper facilities expected from a 3-star property, including no functional Wi-Fi, poor reception service, and disputes at the reception desk. Due to these conditions, I decided not to stay at the property. On the same day, I immediately sent an email to FabHotels informing them of the situation and requesting a refund. However, to date, I have not received my advance payment back.

Value for the money. Nearby, everything is available. Staff is friendly.

TV was not working.

Mosquitos present at and around the check in counter.

Nothing

No friendly reception Lift not worked Bed & pillow cover cleanliness very bad Hot water not available that too during cold climate Very noisy admospire at night Telephone not working, not even emergency line

I didn’t like anything

1. Booked 2 rooms. When came back in the evening one of the room was wide open and when I opened the other someone else was sleeping inside. 2. They changed the room for us. But when I checked ac was not working and when I asked they knew it earlier and they were not sorry for that. 3. In the middle of the night I literally had to put on a fight to get another room.

Highly dissatisfied

Dirty and unorganised and bad ambiance

We are booking Delux room but in room fan not working properly & we are going check in @ 1.30 but room was not ready after 10 mints hotel staff gives the room key

Service by room service staff generally fine and pleasant, but they need a lot more training Front office staff were good and helpful Corridors and common areas were clean

beds, pillows and douvet in very bad condition, full of stains and dirty - they could as well not provide these other facilities inside room were ordinary, no kettle, limited drinking water, no hot water No parking facility Lifts was really really slow, guess not maintained properly Was a bit noisy due to banging door noise from top floor

Nothing.

Everything. Booking.com page mentions no pre-payment needed but right after confirming they send a message requesting pre-payment via other platform. One day before our arrival they sent a message saying we were moved to another hotel, but nothing was changed in our booking.com reservation. When we arrived there was no room available for us as per our reservation. We had to find a new hotel in Bangalore at 6am having just travelled hours from another continent. No support at all. Completely absurd.

No car parking, No card payment

The location was good.

Room is very dull. Couple of lights not working. Dressing mirror broken. Mirror in bath room not clear. AC not effective. Towels not clean. Unused chairs and tables, dirtyy linen, broom and mop kept in the corridor. When this was informed to the lady at the reception, who turned out to be the owner as learnt later, not only was rude in replying but went to the extent of asking the guest who had paid for the room to leave. She was very arrogant and disrespectful. There is no lift access to rooms on first and second floors.

Nothing at all. Just that the location is accessible from city centre.

Oh good. Rude staff, aaroganr manager. Eventhough I checkedin at 8pm and requested an extension of checkout by couple of hours to 1pm. They were adamant and have called me 10 times I would never recommend this hotel to anyone. It doesn't have basic hotel facilities nor their staff were trained.

Positive Responsiveness of Reception member Mr. Satish

Lack of basic amenities..

Cleanliness and basic facilities like sopa brush were not kept when asked they said it's not available

Friendly staff

No international credit cards accepted No guests allowed

Good staff and good service

I stayed in the facility and there is no confirmation from fab or booking.com How can you charge no show fee from me. Total injustice and totally unacceptable.

The room was big and clean. Location perfect in Jaynagar. Staff was friendly.

A bunch of smaller things making the overall experience worse... The first three days, WiFi was not working at all. Then it got fixed and worked fine for 2 days, but afterwards stopped working properly again. No warm water in the shower. AC stopped working after a couple of minutes every time it was turned on. No towels or toilet paper (I did get a towel when I asked for it though). There was a lot of empty space in the room, didn't really look too cozy.

Very Genius services

More comfortable us with Good ambience rooms

Location Facilities

I’m had booked with breakfast, but no breakfast served on first day

Good rooms