Purple Lotus Hotel

員工親切 早餐好吃

沒有

The spa was better than expected, and the staff there are lovely. Please note that you will need to pay to use the steam and sauna though.

There was a washing machine room next to our room being used by the staff through the day, and we could hear the noise from 7.30 in the morning until about 5.30 in the evening, so we really couldn’t enjoy our room during the day as it was so loud. We were in room 607. Speaking to other guests there are washing machines in the same location on the other floors. We spoke to reception to ask if we could be moved,but we were told that this was not possible, even though we could see that other rooms were available, I got the sense that they couldn’t be bothered. Some of the equipment in the gym was broken and it was quite old.

All good, nothing bad to report, enjoyed the stay in all respects

Nothing to dislike

Staffs are very friendly and guided properly. 24 hrs hot water availability without much wastage during initial opening of the tap.

1. English lanuage to be improved 2. Asian vegetarian meals not available

Great location, staff were generally quite good. Breakfast very good. Room very spacious. Airport transfer was helpful but didn't listen to times.

double bed was 2 singles pushed together. Sometimes did not respond to emails or messages for awhile

Very friendly and helpful. Attention to detail. Very clean

Shower products were kinda mehhh. Breakfast was free but edible. Could have been fresher

Everything is good.

Nhan vien than thien

From the staff the facilities and breakfast experience the best

Nothing

This is nice hotel to stay in Hai Duong and we may come back to here for next visit.

Good

숙소가 깨끗하고 쾌저합니다. 하이즈엉에 오면 그동안 남끄엉호텔에서만 묵었는데 가성비가 훨씬 좋은듯. 조식을 5일간 계속 먹기엔다소 지루하지만 체크아웃 시간을 3시간 무료로 연장해 주어서 아침골프후 점심먹고 후텔에 와서 씻고 여유있게 체크아웃함. 직원들 모두가 친절하고 적극적으로 응대함.

room was large, had fridge and room had AC - staff friendly and evening restaurant was great...

breakfast was very poor, not much selection and western tastes not catered for at all - which is fine, but not when you have no options for food elsewhere.

床罩沒有換新的，可能是前面房間空置太久，我住的時候讓我身體發癢，我連續住11天除了我主動請他們換床罩被套，他們過程都沒有換過床罩，被單。

Charles from Florida U.S.A. It’s a great experience to stay at the PURPLE LOTUS HOTEL in Hai Dương at 232 trường chinh. Professional staffs and great management. It’s a very clean place from elevator to the rooms. Free continental breakfast with multi choices of food and drinks. Kids love it, wife loves it so what can it be better. We will be back PURPLE LOTUS we love you. Khách sạn sạch sẽ, nhân viên phục vụ tốt, không gian thoáng mát nếu quay trở lại Hải Dương sẽ tiếp tục ủng hộ khách sạn PURPLE LOTUS HOTEL.

I requested "twin beds" for one of the rooms I booked, but the hotel misunderstood and provided a queen-sized bed. This was disappointing as the hotel could not offer a room with twin beds. On a positive note, the receptionists speak fluent English, ensuring smooth communication. The rooms and beds are comfortable, though the air-conditioners could be more powerful. The breakfast buffet offers a sufficient variety of options.

The people here are very kind.ready to help.breakfast is good.

Need to pay half for cancelling the room.

I like the place is near to the downtown , is clean, and the staff is awesome

to leave the hotel

出張で利用2泊　キッチンのついているリビングと寝室が別のアパートメントの部屋　部屋も綺麗長期滞在にも良いが、バスタブがあったらより快適

I have stayed in some hotel in Haiduong and found this one was the best . Room cozy, clean and service is good.Staff friendly and professional.The girl from sales apartment was very thoughtful and kind with me when i got sick. Highly recommendation.

Good service and quick responsibility. You can request car from hotel to pick up at airport. Breakfast is good - variety of foods Room : clean and big room Staff : high service and 24 hours Location : have winmart near the hotel

Very satisfied

no

My stay at the Purple Lotus Hotel was wonderful. This is a new and very clean hotel and my "Junior Apartment" was very clean, comfortable, spacious (living area with kitchenette and sperate bedroom), and affordable. The free breakfast had a lot of different food items from which to select and was delicious. I also had dinner in the hotel restaurant for two evenings which was also very good. But the best part of my stay was the customer service. Prior to my arrival, the hotel staff arranged a car service to pick me up at the airport in Hanoi and bring me to the hotel. After my stay at the hotel I planned to go to Ha Long Bay (a beautiful UNESCO site) because it's not too far away. Again the hotel arranged my car service transportation to Ha Long Bay and then also from Ha Long Bay to the airport in Hai Phong. They coordinated pickup times and locations with me even two days after I had already checked out of their hotel - it was the fantastic staff at Purple Lotus Hotel that made my travel plans a success and my stay in their hotel a great experience!

This is my 3rd time staying in Purple Lotus hotel, and I wasn’t disappointed. the room was clean and comfortable, everything was working well, the staff are very welcoming and try to help with any of our requests. This is a perfect hotel when you come for work.

The staff habe been very kind and helpfull The room was perfectly clean

The noise because of the roadworks...

The hotel is very new and clean. The staff is very friendly and helpful! One of the managers, Megan, helped me to book a driver as I had to visit some other locations for work. The breakfast was also very good and gave me a lovely Vietnamese food experience. I will definitely stay here again for all my future trips to Hai Duong.

The staff are carling, friendly and very helpful. We stayed for 1 week. We felt welcome and feels like home away from home. The apartment was very clean and well equipped. Food was very good and well prepared. We have recommended the hotel/apartment to our friends. We will definitely stay there again on our next trip.

I was welcomed with smiles and confidence and taken to my room, which was clean and comfortable, and, most importantly, had the air conditioner NOT blowing on the bed. Unfortunately for me, I ended up with COVID and had to isolate in my hotel room. This is when the staff shined and delivered the best service I have ever experienced! Lead by Ms. Tâm, I was looked after with care, gentleness, and efficiency. Ms. Tâm used different communication apps to communicate with me and ensure I was well and looked after: meals were delivered to my room, and staff checked in on me regularly to ensure I had plenty of water and anything else I needed. The outstanding housekeeping staff made sure my room stayed clean, comfortable, and with plenty of water, tea, and coffee. My favourite part is the breakfast buffet: different types of salads, fresh fruits, breads, juices, yoghurt, and cereals are the basics; add delicious pho and eggs a la carte, as well as generous amounts of cooked meats and vegetables, two different kinds of soups, and all the time you need to enjoy them all. The staff is ever attentive and ensures you have what you need. The restaurant is also open for dinner, and the evening fare is delicious and made with care. My one observation is the cost, which is steep if you go outside of the pho and fried rice cannon. I am so glad I have been staying at Purple Lotus Hotel. They are 100% invested in ensuring their guests are comfortable, have what they need, and are well-taken care of. What else can one ask for? This is my home-away-from-home in Hai Duong. I will be glad to stay here again when I come back.

Super helpful and friendly staff. Clean and very comfortable room. Comfortable bed. Clean and beautiful Bathroom. Good breakfast. Welcome sweets were nice too. Laundry available. Money exchange available. I like this hotel very much.

My stay was for 21 days hotel quarantine and that was not easy. Communication to a dedicated staff member is made easy by various Apps listed on an information sheet. I used WhatsApp and was linked to a very nice and efficient lady Megan Tam. She made my time easier and we had contact by messages nearly every day. Megan did an excellent job meeting my requests in a timely manner. It was so good to be able to send a message and receive a prompt answer. My requests were usually for food or drinks and all were provided in a short period of time. Hotel quarantine is a lonely place and Megan and I discussed family and places I had been and where I lived. This made passing the time locked up in a small room much more enjoyable than having no contact with a staff member. I will leave the hotel with another friend for which I am grateful.

Everything was really good. Stuff members are really helpful. Big thanks to MS.Megan she helped me a lot. Room is clean and they provide everything on time. Most important is everyone was smiling at me and felt really welcome here. If I ever come back in Hai duong I will stay in this hotel for sure. Food is also good too, Although I haven't order anything in this hotels restaurant everything seems to look decision. Its quite, no car or motorbike noises. Hot and cold water is always working. Housekeeping is doing great job too. You won't regret choosing this hotel. I'm giving 10/10 to this amazing hotel.

I stayed here over the past two weeks during my quarantine. Megan, especially, was helpful when I asked for adjustments to my meals or additional bath items I might have forgotten. I stayed in a junior suite so I could have more space, and I'm glad I did. It was nice to have access to a kitchen sink and refrigerator to store extra fruit and snacks. From other reviews I've read from folks spending quarantine at other hotels, food and meals is often an issue. Not here - the food is generally tasty and diverse so you'll never get bored with meals (which, let's be honest, is the primary diversion from your time in quarantine). No complaints. Thanks, Purple Lotus staff for making my quarantine tolerable!

-Service quality and food provided for my 14 days quarentine are sastisfactory. -Receiptionist able to cummunicate in english and provide prompt respond. -Hotel staff are friendly and nice. -Noise level is OK

Where do I start. The hotel suite is beautiful and very spacious. The hotel staff are even more beautiful very helping and supportive. If Toi and Megan are at the hotel your gonna enjoy a pleasant and comforting stay they are so helpful and kind. Appreciate yous a lot thank you for your hospitality 🌹

The hotel have a good service during the isolation time. Have a clean hotel room and good service on clother washing. The food service during the isolation also good. The hotel having a friendly staffs and helpful reception meet customer request. I am happy with the hotel service and covid-19 medical checking.

I am lucky to be assigned with this hotel for quanrantine. I had pleasant 14 days stay here with nice staffs. The food are well cooked. And the staff can help you buy necessary supplies. Highly recommend.