Luxury Chalet - La Hacienda

Clean - suitable for family

Kitchen wear is not good enough Bed mattress is not good enough same to bellows

Very clean

Location , clean and safe It contains washing machine that was not mentioned previously but it was great

Kitchen ware was limited Need hand towels as mentioned in the reservation

Clean and full accommodated

Everything

Everything

The place was clean and relatively comfortable.

Overpriced for what it is and it is false advertisement. There are pictures of pools and hotel facilities. The apartment (not chalet) has nothing to do with the hotel. Hotel staff told us we were not allowed to use any pools, the hotel beach or eat there. They refused to help my elderly mother who struggles to walk by driving us down with the golf buggy because its "for hotel guests only." The advert is made to look like its part of the hotel but really its a small apartment with zero facilities. That's fine but if they were honest you could at least prepare yourself accordingly by bringing food with you etc. It put a dampernon what should have been a nice holiday.

It is a very good value for money , a cozy chalet which has everything you need in

The cleanliness

No many activities

Location was perfect and the host was so lovely! Guided us all the ay to the apartment,

Nothing.

It was very clean, spacious, has all amenities ready for use The chalet keeper was very helpful, nice and polite Ready to help at any time All rooms has air conditioning, kitchen has great tools, toilets are very clean It is a little pit silent and quiet, not enough cafes or restaurants, and the one available are very expensive You should come ready with cooked food if you want to stay for long The water was charming and lovely

I liked it a lot but my kids weren’t very excited , prices of drinks and snacks at the beach are expensive

Wonderful clean 2nd floor chalet with very good furniture, new electric devices.

Just 2 points: The TV is not working as expected and needs to be upgraded. Both of the bedrooms need to have blackout curtains to have a cozy sleep.

They are super customer friendly, they are very fast responsive and good people.

The compound was really nice and the overall feel of the place was nice

Cleanliness could have been better but not too bad

They were very flexible with the check-in and check-out times.

The kitchen wasn't cleaned at all.

The owner was really friendly and fair. He refunded our last night when we politely asked him to because we didn’t feel comfortable there and switched to the hotel in the resort called Fade. the resort itself where the chalet is located is really nice.

It unfortunately wasn’t clean, if you’re looking for something basic to sleep in and you are a chilled person it might be ok for you but if you are expecting a luxurious place you will be very disappointed unfortunately

Nice compound that has good facilities

The apartment was missing few things like towels, soap which we didn’t appreciate Also there was a Bean bag which was cut and full of tiny balls that was spreading everywhere which was very dangerous for my young child and we had to clean it several times a day

Clean Well Decorated Well Facilitated Near to sea

Chalet should have few more chairs

Very cozy

Limited eating options around.

I liked how cozy the chalet was, the beach was very accessible and so were the entertainment facilities in the compound, it was a short drive to and from the supermarket and the view was great, the decoration choices made the place feel very homey and nice and the beds were very comfortable

The place needs more regular cleaning by the host. The place was terribly unclean, the kitchen sink was clogged and I had to take multiple months worth of gunk out myself, the baskets were full of trash and some of the kitchenware was grimey and hadn't been cleaned for a while, the kitchen utensils are really lacking and none of the pots had lids, there are no tea spoons or functional knives and the sofa wood is broken so it was extremely uncomfortable

1. Place was cozy and clean, supplied with the necessary equipments at the kitchen. Balcon is there. 2. Near from the beach and the pool. 3. Safe all around so you can feel comfortable for the kids. 4. There are 2 bathrooms which is time saving for a family. 5. There is a very near by market for the daily things. 6. When fixing issue was needed, maintenance team came immediately. 7. MR AHMED HUSSEIN was cooperative all the time when fixing some thing was needed. 8. Free parking and available.

1. All A/Cs need maintenance. They are noisy and turn off suddenly and spontaneously. 2. Curtains need to be changed or repaired. 3. The sofa has some wooden protruding part that hits your body once you sits and makes the sitting uncomfortable.

The cleanliness

The ac in the main bedroom was a little weak

Thx for early check-in and late check-out Thx for quick response for all requests

The chalet was very cozy and very convenient for our needs. The interior design is blends well with the vibes of the area. The chalet was close and easy access to the beach.

The cleanliness could be better specially the kitchen stove and fridge. Maintenance of all the A/C is badly needed. They were noisy and the one in the room with 2 beds was not working. The curtains need adjustment/fixing. A new more comfortable sofa would be a good addition or upholstering the current one as the structure is protruding and can be felt when sitting on it. Lastly, adding a washing machine would be good idea.

Everything

It was difficult to reach the chalet