ibis Guarulhos Aeroporto vs Similar Hotels

Mixed reviews with mentions of comfort but some complaints about beds.

Rooms are described as comfortable and adequate for families, but there are repeated comments about aging furniture, small bathrooms, worn wood finishes and mattresses that are not very comfortable.

A TV não é smart, não há possibilidade de assistir streaming na TV.

Rooms were generally comfortable, but there were mentions of some maintenance issues.

Some reviews mention issues with cleanliness and odor.

Generally reported as clean and well-kept by several guests, but isolated mentions of dust, a dripping sink and minor issues indicate cleanliness is slightly below excellent.

Quarto muito limpo, organizado e confortável!

Some concerns about cleanliness and maintenance were noted, affecting the overall impression.

Reported as good location for accessing the airport and nearby services.

Consistently praised for proximity to GRU airport and convenience for transfers; occasional note that traffic can affect travel time to the airport.

Fica a 30 minutos do aeroporto de Guarulhos.

Good location near the airport, although some reviews mentioned inconveniences related to distance and transfer timing.

Positive sentiments about staff attentiveness and helpfulness.

Multiple compliments for attentive, friendly staff (named staff praised: Vanessa, Douglas). Some significant negative incidents (long wait for airport transfer, incorrect information) lower the score slightly.

Fui muito bem atendida pelo pessoal da recepção. Eles me dispensaram um tratamento excelente.

Positive remarks about the service, particularly the staff's helpfulness and the efficiency of the airport transfer.

Positive feedback about breakfast and food options.

Breakfast repeatedly called very good/excellent and restaurant food praised for taste and portion size; isolated service/room cleanliness notes but overall positive for F&B.

Café da manhã bem variado pelo preço, honesto.

Food quality was generally good, but breakfast was mentioned as needing improvement.

Basic amenities available, but some guests noted areas for improvement.

Good amenities reported (airport shuttle, pool, on-site restaurant, 24h room service), though shuttle scheduling/issues and parking access problems were mentioned by some guests.

Café da manhã variado e farto, chuveiro maravilhoso.

Amenities such as the restaurant and transfer services were appreciated, but some facilities looked outdated.

Generally considered good value, particularly for the location.

Frequently described as good value / excellent cost-benefit for stays near the airport; many guests explicitly note the price-to-service ratio positively.

Custo-benefício compensa para quem deseja só dormir e estar próximo a GRU.

Generally considered a good value for the services provided, despite some issues noted.