Sandals Royal Bahamian All Inclusive Adults Only

Nothing

Everything

Everything was perfect. Especially the service provided by the butlers Nasha, Dalton, and Cameal. And the driver Ricardo! Thank you! See you next time.

Wir waren über Weihnachten 2025 hier. LAGE Honeymoon Suite , East Side, (ruhigere Seite) Zimmer 611, im 6. Stock. Wunderschön renoviert. Der AC funktioniert einwandfrei. Sehr saubere Gegend. GYM Das Gym ist im 7. Stock, mit Treppen erreichbar. Das Gym ist sehr schön gestaltet und sehr sauber. ZIMMER 116, EAST SIDE Das Wasser hat einen guten Druck. Braucht manchmal länger, bis die gewünschte Temperatur kommt. Ist normal. Es hat ein Bügelbrett und ein Tresor. Sehr grosszügiges Zimmer. Mit wunderschönem Balkon. Top Aussicht auf die Privatinsel und die hübsche Kirche und das türkisblaue Meer. BETT sehr angenehmes grosses Bett. Wenn es in der Nacht zu kühl ist, kann man noch eine wärmere Decke verlangen. ESSEN Das frische Frühstück war ausgezeichnet. Sehr vielfältig und guter Qualität. Im Restaurant "La Plum" braucht es eine Voranmeldung. Ansonsten kann man ohne Voranmeldung bei verschiedenen Restaurants, das Frühstück geniessen. Die Buttler reservieren dir die Restaurants für das Frühstück oder das Abendessen. Mach dir keine Sorgen. Das Frühstück im Bett/auf dem Balkon war köstlich. BUTLER Unsere Butler, Derron und Cece waren wundervoll. Wir haben ein Handy erhalten, wo wir unsere 2 Butler bis 22 Uhr erreichen konnten. (Frag wie es mit dem Aufladen des Handys funktioniert) . BEACH Die Butler haben uns täglich 2 Liegestühle am Beach reserviert. Inkl. haben die Gäste, die ein Butler haben, eine blaue Kühlbox, wo das gewünschte Trinken in der Box ist. Am Beach kann man vom Morgen bis Nachmittag auch beim Beach-Personal, Trinken bestellen. Wenn man vom Meer zum Hotel schaut, hat man auf der rechten Seite länger Sonne. TRANSFER Wir wurden mit dem Rolls-Royce vom Flughafen abgeholt und zum Flughafen gefahren. Sehr gute Fahrer. Ein Spezialservice auf einem gemütlichen Matratze ist für zusätzlich 150 USD möglich. Frage bei Wunsch danach. Auf der Privatinsel ist eine Reservation eines Liegestuhles nicht möglich. “First come, first served.”

Uns hat alles gefallen.

The food was great! We were upgraded to a larger room. That was really nice!

Our arrival got off to a rough start. We were traveling from a colder climate so in addition to our carry on luggage, we had large coats and sweaters. Our rooms weren't ready (we arrived around noon and the rooms would not be ready until 3:00pm), so we went to lunch. The staff told us we had to CARRY everything around other than our checked luggage! Also, the decor was dated....the bedroom still had a carpeted floor which had a couple of stains. The staff cleaned daily but the mops weren't changed which led to constant hair on the bathroom floor (gross). Lastly, we had an issue with knats in the room. Maintenance addressed the issue as soon as we reported it.

We loved the vibes of the resort for our honeymoon. The food was awesome and lots a variety.

The beds seemed too soft and the pillows had no support. The sheets felt cheap. We were on our honeymoon and mentioned it on our reservation and on the celebration card when we arrived (along with my husbands birthday) we did not receive anything from the honeymoon package (rose petals, champagne in the room).

Fantastic butler experience Plenty of food choice Good cocktails Private island

Some staff a bit miserable A lot of the food was poor, but there were some good ones

For the price, the property is basic

Staff were always very friendly and said hi, how ya doin?

Clean hotel, good food five star service

Worst bedding

House keeping didn’t come every day, we’d ask 3-4 times to come in one day and they never showed up

Resort felt like a hotel vs a resort. The beds were very firm. Honestly the hardest bed I ever slept on. We switch rooms to ocean front hoping bed would be softer and it was not. The food was good and the private island was very nice. Shows at nights were lacking. Overall experience was just ok. I wouldn’t return to this property.

I was disappointed with my stay at Sandals Royal Bahamian. The staff did not come across as friendly or welcoming, which set the tone for the trip. Restaurant reservations were nearly impossible to get at a reasonable time, leaving us with very limited options. It also felt like unless you booked a butler room, you were treated as a lower priority, which really took away from the overall experience. For the price and reputation, I expected much better service and availability. Oceanfront view was not as advertised. It was more a partial view than oceanfront. Needless to say, we will not be returning to Sandals Royal Bahamian or any other Sandals resorts for that matter. The only shining stars of our trip were the athletic team of Kevin and Alycia. They were awesome!

Dining options were excellent and the food quality was good to very good. I was a little disappointed with the view from the room. It felt like of all the suites, we were given the least desirable. Staff was overall excellent and the value was really good. Just a heads up, transportation costs a lot.

We had fun! The only things they could improve on is more prompt service and having more alcohol options.

Sandals Bahamian is terribly dated Repairs are needed everywhere, pools, island transportation boat, bathrooms, patios, restaurants, etc Rooms are musty and mildew smelling Outside staff are friendly and helpful Inside office staff are awful, not helpful, rude, and not accessible…even had a few hang up on me while talking. Brochures and web site indicate pristine conditions, do not be fooled

Staff and food were excellent

Beach was nice. Some staff were nice. Other staff didn’t seem very friendly. Slow in response . Room was outdated and in poor condition. Was shocked by how small the room was and how the balcony was shaped. Food was not good. Not fresh. Not what I expected for the price!

Beautiful surroundings, staff always working hard to maintain grounds and buildings, beautifully kept and decorated

The British pub didn’t represent a real British pub very well, no music, not a very good selection of British beer on tap.

Didn’t have enough night life entertainment or excursions. Also found some of the bar tenders rude. Wouldn’t ask you if you wanted a drink for a while. Too busy getting drinks ready for the restaurant. Wouldn’t go back there

Food Selection at the different restaurants

No había servicio de habitaciones. Debes reservar restaurante antes 17h. La comida regular

My wife and I chose Sandals Bahamas to celebrate our 10-year anniversary. Overall, it was a good trip with some clear highlights — but also a few disappointments. Positives: The staff were consistently kind, warm, and welcoming, which really made the trip enjoyable. The resort offered several restaurants, and the ones requiring reservations had noticeably better variety and quality than the no-reservation options. We also appreciated moments of peace and quiet, some solid entertainment, and smooth airport transportation. Negatives: The bed was extremely firm and uncomfortable. I requested a pillow top on day one, but it was never delivered during our four-night stay. Our “pool and beach view” was completely blocked by trees. Renovations were underway, which created some eyesores. Breakfast was underwhelming, with limited variety. Cats roaming the property were uncomfortable for us, and the outdated card key system was inconvenient — I lost mine twice. Lastly, there were no authentic Bahamian food options, which felt like a missed opportunity. Overall: We enjoyed the friendliness of the staff and the quality of the reservation-only restaurants, but bed comfort, blocked views, and renovations diminished the “luxury” feel. We might return after renovations are complete, beds are improved, and local food is added to the menu.

Food was fantastic. Property was clean and well maintained. DJ/pool entertainment was obnoxious.

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We rate this Sandals Resort 5 Stars!!⭐️⭐️⭐️⭐️⭐️ From the moment we arrived, until our day of departure, the customer service, excellent professionalism, very responsive housekeeping, tasty restaurants, and Vegas-style entertainment was awesome!! Jonathan, our Concierge, was very friendly and helpful in scheduling our restaurant appointments and off-site activities for the entire week, including getting “butler service” for our private cabana on Sandal’s beautiful white sandy beach area. I highly recommend Sandals for your next stay and vacation…we will be back again soon…this year!👍👍♥️😎

Fantastic!

staff was very rude and they could care less about you being there they closed the main pool and then closed a main entrance to the hotel which should have been done during off hours (at night) i am not and will not ever go to a sandals company again . we wanted dessert one niight went into a restrauunt and was given the most weirest look and the lady at the desk just walked away from us really?? this was our first time at a sandals and never again. Breakfast was all the same every day!!!t at all restraunts we are on vacation would have been nice to have different items on the bar. we loved the weather there but the holel was old looking and carpet was disgusting,i really hope they get it together and offer a better vacation spot but i dont see it everytime we asked a question we were a bother to that person this is just not right to the people there on vacation there was no communtion of things going on during the day. we had to ask about dinners.... the day of departure things like that just should be communicated to the people there ,,,, really messed up some how i would love to give a raving review but i just cant .!!!!! (

Absolutely phenomenal property with amazing staff, great food, perfect beach, definitely will be visiting again!

Amazing and clean

Everyone there was just amazing from day one. They really made it an experience we will never forget. The food also was amazing.

From Day 1 room was cleaned cleaned

Perfect place for relaxin

We were generally disappointed with our stay. We were given the wrong wrong when we arrived and our room had the names of the wrong guests, housekeeping had left behind their supplies and treats for a different couple were placed on our room. The staff were generally disengaged, we had to wait for service each day at the breakfast buffets, there was a water spill in the restaurant at breakfast and flies around the food. We generally felt like the property was run down and not worth the price, the coffee machines were down throughout our stay. The daily housekeeping was minimal, we did not get towel refills. The exceptions were at the island and certain restaurants. The service and experience at Queen pearl, the hibachi restaurant, steak house (Deshaun was our server), and generally the service on the boat ride and the private island were excellent.

We renewed our vows ! We had the best wedding planner ever Brandy Black She made our 25th renewal extra extra special The whole staff from was Anazing!! Thank you sandals for hosting The food was amazing The grounds and rooms were so clean and the entertainment was so much fun!! Thanks Again We will be back to see you all for the Holiday ( Family Trip)

The location was perfect and the property was beautifully maintained. I imagine that it takes a lot of individuals to successfully coordinate and organize a resort of its size. From the shuttle to and from the airport, the ease of checkin, and perfectly manicured grounds, they made it look seemless. Every staff member exemplified professionalism and went out of their way to answer questions or assist in any way. We sincerely appreciate the care shown to us and wish the resort continued success.

Absolutely loved it, went for our honeymoon, the service workers were very friendly and the resort amenities were spectacular.

Location is very nice and the private island is top

The service must be improved a lot. Most of Waiters at the restaurants do not have idea of how clients ought to be served

The beach was beautiful, and the pool was excellent—these were the standout features of the hotel. Unfortunately, the positives ended there. The food quality was below expectations (4/10), the beer selection was extremely limited, and I returned home with bed bug bites. Overall, I would not choose to stay at this hotel again.

The cats were the best part. Please make sure they are fed and watered!

Location is good, diving is complementary

Butler service is crazy expensive but… totally useless. Food is average at best.

This was our first Sandals vacation and it was a great one. We enjoyed it enough to book another one for Barbados next April while we were there. The food was good for the most part. The seafood restaurant was under renovation while we were there which took over the lunch and dinner buffet unfortunately. Pool chair saving started at the ridiculous times between 5am-6am between the alarm setters and butlers who were first to swipe them with the room coolers. Kind of annoying but as long as we could grab one for our things we enjoyed being in the pool for the most part. Don’t expect a chair at the quiet pool at all unless you have a butler. Music from the dj at the LOUD pool plays the music so loud at times that you can’t have a conversation or just relax let alone be able to communicate with a bar tender at the pool bar so they screw up loads of drinks which really isn’t their fault with how loud they blast the music in these poor bartenders ears. Staff was very nice overall but don’t expect anything in a hurry cause they’re definitely on island time but so were we so life goes on. Their piece of a private island across the way (5 min. boat ride from their own pier) is a good grab for a half day or so with a pool, a calm, clean beach and water and a restaurant with a pool bar and patio bar as well. The lack of children at the resort is worth its weight in gold between all activities and restaurants. That alone is probably worth sticking to the Sandals business model. Book it.

Staff was awesome, resort was excellent. Food and drinks were amazing. My girlfriend and I had a great time!

What I liked the most was that they have options for everybody talking about places, pools … more laugh or more quite depending on what are you looking for and a lot of different options for food.

Great food! Great private island

The staff was very friendly and accommodating. The grounds were lovely and well maintained. We loved that the resort had everything we could want without being excessively large. Can’t wait to return!

What I like: I would like to give a shoutout to Jackie and Felecia from Kanoo. Rose from food truck. Ricardo, Ace, Joe and Nicer from Soy. The private island and all their staff are excellent. What I don’t like: 1. I checked out on 3/22/25 but the temporary $400 temp hold during check in hasn’t been reversed and it’s already 3/31/25. I already called to make sure I don’t get charged for anything I shouldn’t have. Customer service ensured that I wouldn’t be charged but hasn’t been reversed in my card. 2. Some of the staff are not nice and are sometimes rude. 3. Some of the food items run out too early and some bars/ food trucks close earlier than what is in the flyer. They are supposed to be open at the 11pm but they say they are closed at 10:30pm. 4. I called front desk to order refill water and sodas from mini fridge but nothing came until we checked out. 5. It’s hard to schedule appointments for restaurants. Culinary dept does not answer and we had to walk to the desk to schedule. It’s unacceptable. 6. Rice is not served in the restaurant and has to be requested which is very unusual.

Staff acted indifferent needed motivation and training especially at front desk Facilities at end of economic life We look forward to seeing other Sandals and resorts as we begin traveling more

Just beautiful all around

The office staff amazin. Quick to respond. The servers in the restaurants not so friendly.

Entertainment nightly

we just had the best vacation. everyone was super helpful and vwry nice. the resort is very safe and so is the island. we will be back again for sure

Half the staff was unfriendly and condescending. Rooms were unclean. We were wiping the same area in on our counter everyday, came to find out it was roach droppings. Tried to speak with management they wouldn’t speak with us. Head of housekeeping came to speak with us and she was of no help. Basically she blamed us for not telling them sooner. We had to google what it was after the second day. Room was not cleaned on a daily basis. Hotel, pools and restaurants were older and unkept

Great place would recommend to anyone

We’ve stayed at many all-inclusive resorts, and Sandals Royal Bahamian was a mixed experience. The included airport transportation was convenient and stress-free. Upon arrival, we checked in early and were encouraged to explore the grounds while waiting for our room, which was nice. However, the beach lounger situation was extremely frustrating. We were told loungers were "first come, first serve," but when we woke up at 6 AM to reserve one, they were already taken. We later discovered the “butler elite” guests had their butlers place old books down the night before, later replacing them with coolers. Despite complaining to concierge, nothing changed. This felt incredibly unfair and unlike any other resort we’ve visited. As for the food, the food trucks were good, and I enjoyed the chicken pesto panini at Calico and the eggs Benedict at the French restaurant. The French fries were consistently good, but most of the food was dry and underwhelming. The beach itself was also smaller than expected, so don’t let the photos fool you. While the staff was friendly, the overall experience did not match the luxury Sandals brand we were promised. For the price, we expected much more, especially in terms of fairness and food quality.

Excellent stay

The only thing that was bad was the wait time for food. As long as you go early to your meals before you’re even hungry, you’ll have an amazing time! 9.5/10!

Great food, great drinks, some staff had attitide

Likeed the island experience a lot. Food was too salty but good.Room service replenishment was inconsistent. Need more dance music and areas to easily dance.

The breakfast buffet was good and the resort location was delightful.

The food served at lunch and dinner was, at best, mediocre. It was definitely not fine dining. The bookable restaurants were nearly fully booked before we arrived and difficult to get into. The food when we did get in was disappointing, especially the French restaurant. We could not get a table in the Japanese restaurant on any of our 5 nights. The non-bookable restaurants often had long waits for tables and Gordon’s on the water was freezing cold as the wind screens were mostly broken and could not be used. Housekeeping did not refill tea and coffee making supplies in the room and when more were requested it took several requests over 5 hours and a complaint to the duty manager to get any tea bags. The entertainment was poor quality throughout, more suited to a 1950s holiday camp.

Staff was very friendly and made the trip fun.

Great resort. Exceptional NYE celebration

They thought about everything Whatever you need was there

To many pool chairs taken by the butler service and then not being used by the guest, while other guests were left with no chairs to use around the pool.

I just returned from the Sandals in Bahamas. I arrived on Wednesday evening 12/11 and left Monday morning 12/16. Despite the Expedia and Trip Advisor reviews, I still decided to take a chance on this resort, as I’ve always wanted to stay at a Sandals. First off, the private island was the main reason I booked this hotel and it was closed the entire time. This was extremely disheartening. The smell on the 5th floor hallway in the East Bay building was gut wrenching. I took the stairs a few times and saw several (15 to 20) room service plates/trays stacked. This could be causing the cockroach issue. Yes - I saw cockroaches in the Queens Pearl Bar/Restaurant. In addition, pools and jacuzzis were cold and game room was super hot. Overall, my first Sandals experience was disappointing and not what I anticipated to say the least.

I like everything about it. It was clean. The staff was pleasant. It was very close to the airport, which was a plus. Thank you.

The property is close to the airport and the beach and property itself was nice. The major con of this resort is how it is managed and the customer service. We were only there for 3 nights and could not get reservations at the restaurants The check in process was extremely slow. Service at the restaurants and in general was sub par. As a small example, the water in our room was not restocked and I had to call 4 times before someone brought water. The best run operation at the resort was the food trucks. They were fast, friendly and offered great customer service. Other than the food trucks, service was extremely slow and the staff seemed extremely unhappy.

It was ok.

The private island is the best! Loved spending the day here.

I am usually not one to write a review, but I felt it necessary to take the time in this case. I am well traveled and have been to dozens of all inclusive in a variety of countries. While this resort was clean, the transportation to the resort was seamless, the "service" was terrible. I can understand "island time" and I was never in a rush whatsoever, but when it takes 30-45 min for someone to acknowledge and seat you in a half empty restaurant there is a problem. This happened 2 of 3 evenings, and 2 of 3 lunch times. When you ask the concierge face to face for a bottle of white wine for the room and they say not a problem every single time and it never shows up ever, there is an issue. The Beach = was full of seaweed The Entertainment = Was the worst I've ever experienced at a resort. The Service: Was worst I ever experienced at a resort. The Drinks: Were good, and not watered down. So that was a positive. For roughly $1200.00 CAN / Night I expected more from this resort that's for sure. I am glad we were only stuck there for 3 nights and not a week.

The service was great especially the butler

We did enjoy the deep pools, poolside cocktails, beach swimming, spa, seafood and steak, the view, transfer to/from airport and the staff members were friendly, sometimes crossing the line. The property felt like it needed updating. Hot tubs differed in temperatures, the quiet pool was cold and not enough side tables for drinks. Elevator electrical panels were open (West Side), some walls in restaurants needed cleaning, and there was chipped table wear including milk jugs etc. and we got a cracked poolside table. Our room needed a proper clean. Considerable hair on the floor, bathrobe and in the bedding (the bedding was clean). One of the towels had a hole in it. Stains on the kitchen walls and floor. Broken kettle. We had a young cockroach visit the bathroom. Another visit from an insect in a restaurant cooking space. At one restaurant we had to move tables because I was being dripped on and we discovered a large hole in the extractor fan. Other issues included being locked out of my room for 10 minutes because the batteries had failed and identifying a safety issue (raised with management and then immediately delegated) which the staff member failed to rectify so I removed the safety issue from the outside shower. The Butler Service was disappointing. It was rare to get exactly what we ordered without an issue. The pre arrival survey was mostly ignored. Offered a free night with the condition of an NDA and not to post a review. We declined.

The service was horrible, the staff was very rude, never got orders correct, not worth the money . Will never return there again. A lot of other people said the same thing

The Resort was great! We had a good time!

We enjoyed the entertainment coming to the property. Would like for the workers to speak a little louder in general.

Great property, love the island with boat ride & atmosphere. Fantastic, friendly, and attentive staff. Hope more restaurants to come for more selection and a daily lunch buffet with salad bar/guac nacho station would be great. All in all, 5 stars.

The restaurant choices were second to none.

We arrived to our room on November 24, 2024 8:30 pm. Several things in the room needed repair upon arrival: television, bathroom hot water and shower water. These issues were fixed the next morning.

The island opposite was beautiful and chilled not crowded. Deshon in the Butch steakhouse was brilliant an excellent waiter and very attentive and prompt

every sunbed on the beach and both pools was saved by 7am so not enough places to sunbathe, the italian restaurant gave very poor service and were very unhelpful when we complained that 3 of us had been given our food and had eaten it and 1 was waiting for over 45mins and it still didnt arrive and they didnt even apologise so we left with one of our party not eating.

My husband and I spent 3 nights here in celebration of my 40th birthday. The grounds were lovely, as was our room. We had a wonderful view of the ocean! I also liked that everything on the resort was easily accessible. The AC unit was great and kept the room cool and comfortable. The mini bar included wine, soda, juice, water and tea/coffee. The bed was spacious and very comfortable. Upon entering our room, we noticed that we were only given 1 washcloth. We made multiple requests to the front desk but didn't receive additional washcloths until the following day. We encountered a few issues with the water in the room.It would shut off during our showers, especially during the morning hours. We also experienced some Wi-Fi connectivity issues which the staff was able to resolve in a day. I also had a small issue securing lounge chairs with umbrellas on the beach. It seemed as though all of the lounges with umbrellas were reserved for the guests with butler service. There should be more lounge chairs with umbrellas available for all guests. One of my favorite features was the food trucks, one of which had fresh cookies daily. I loved the oatmeal raisin ones! Overall, the staff was friendly, the food and drinks were good and we enjoyed our stay.

We had a wonderful stay here! My only complaint is that there aren’t enough seats around the pool area and if you do want chairs, you need to wake up very early to snag them before others start to save them for themselves for later. Everyone was super friendly, the food was delicious and very convenient. Beautiful place to stay with a lot of options!

Overall, the property was nice, and the rooms were excellent accommodations. However, the staff was really hit and miss. Some were fantastic, and some were terrible. The bartenders at the pool bars often ignored guest and you could wait for minutes to get any service at all. We were with a group and one afternoon went to an outdoor lunch spot....we moved a couple of tables together and they were extremely rude telling us to leave. The piano bar was fun.

Although it is an all inclusive resort make your reservations for dinner before arrival. We couldnt get into the best places upon arrival due to being booked solid. Room service was non existent for our room even though we was suppose to have it daily. We had to ask staff for towels daily. In a 4 night stay they never came in to even empty our garbage. Also if your not in a butler room get to the pool early because most chairs are reserved for butler room or higher guests. I can say the staff was helpful with directions etc during our stay. Had to call in room dining several times to get them to finally answer the phone and take our orders, then missed dinner items every time. Over all a less than grand adventure that we saved all year to enjoy.

Amazing resort 5 out of 5. Food and cleanliness is off the charts

Honeymooned here and was a great experience

Great staff but butlers are assigned to many guess at once which interfered with their availability room was much smaller than expected for price with the exception of the private pool but also with very basic amenities such as no microwave no shower door to close no smart tv which means no access to streaming services and charge outrageous prices to rent out of date movies hopefully when I travel to other locations I have a better experience

We really enjoyed our stay! The activities offered are great and the shopping trip that you can add on was a great experience. The resort was beautiful and majority of the staff were very friendly. We wish the resort had an ATM due to vendors coming in and the ATM across the street not accepting our card issuers. We found two small cockroaches in the bathroom during our stay so just be careful so you don’t bring any home. Overall an amazing trip and will be booking another Sandals in the future!

Excellent staff and service. Great location.

The property was absolutely stunning and gorgeous! It was so well kept! Absolutely everyone, no matter what their job was there ,was extremely friendly and kind and willing to do anything they could to make your stay great! The food in every restaurant we ate at was absolutely delicious and servedso beautifully. No matter who served us they were so kind! We were so impressed and we had such a good time. We were there for five days! We were never bored even just meeting someone in the hall, they would say good morning or good evening or can I do anything for you Love the fact that there was a quiet pool and another pool if you wanted more action. Love the fact that it was only 21 and older so you didn’t have to listen to kids. The variety of foods were outstanding and every restaurant was different! I cannot say enough good things about Sandals!!!! They had shows at night that were so entertaining! Everything was just gorgeous! They went out of your way to set things up for you and make everything so easy so you didn’t have to do a thing! They treated us like a king and a queen! Whatever you wanted even if it was more work for them to go get, they did it for you!!! It was the most perfect vacation place we have ever been to! From the resort itself to everyone that worked there to the restaurants to the shopping to the grounds to the wonderful rooms, to the ability to take you to another part of the island. I absolutely highly highly recommend this resort!!!!!

Balls of hair in the carpet, that was never removed after addressing it 3 times. Found cockroaches behind the fridge. Addressed with manager. Nothing was done except spraying the room. Did not provide us with a different room or any accommodation. Told us that him and the director will see us before we leave...never saw them!