Albane
Albane, Avenue des Hauts Grigneux, 76420 Bihorel, France- Memorial
Compare nearby stays with similar location, guest experience, amenities, and class.
Tranquil Garden Oasis
Experience serenity at La Berteliere, The Originals Relais (Qualys-Hotel), a peaceful retreat mere minutes from Rouen's vibrant city center.
Comfortable Rooms & Modern Amenities
Indulge in our cozy rooms featuring flat-screen TVs, tea/coffee facilities, work desks, and sleek en suite bathrooms for your comfort and convenience.
Exceptional Services & Dining
Enjoy round-the-clock reception, unwind at the bar, and savor delectable dishes at our quality restaurant. Start your day right with a hearty buffet breakfast.
Book now for a delightful stay at La Berteliere, where tranquility meets convenience.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
1 Queen Bed OR 2 Twin Beds
194-sq-foot room with garden views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh towels (on request), daily housekeeping, and heating
Accessibility - Raised toilet seat
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
18 m2
Garden View
In-room amenities
1 Queen Bed OR 2 Twin Beds
269-sq-foot room with garden views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and free toiletries
Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh towels (on request), daily housekeeping, and heating
Accessibility - Raised toilet seat
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
25 m2
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide), 2 Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Easy to find and check in was open all afternoon. Good that it has its own restaurant so we could eat there. Rooms were clean and cool. Nice setting. Also easy going about paying up front which is very helpful.
Nothing to complain about.
Läget
Lite bedagat hotell
Prachtige locatie en vlakbij snelweg
Ouderwets aandoende kamerinrichting, matig schoon en restaurant een onvriendelijke en hautaine mannelijke medewerker
Great location close to the motorway. Friendly welcome and comfortable and clean room. Choice of dinner menus and excellent breakfast.
Most facilities and services were very good but the service in the restaurant for the evening meal was poor. We booked for 7.30 but sat for almost 1 hour before even drinks were served. The kitchen and staff were obviously under pressure from what appeared to be a large party in the main breakfast/dining area. Not good for resident guests!
Service in the restaurant.
Location was excellent and easy to find and staff very helpful
Lovely restaurant. In a nice area but close to Rouen. Secure parking.
Nothing
L'ensemble
Bij aankomst werden we vriendelijk ontvangen. We kregen een kamer op de eerste etage. Het hotel heeft kamers op de begane grond en een eerste etage. Deze etage is te bereiken via een trap, er is geen lift. Ook al ben je goed ter been, je moet rekening houden met bagage die naar boven gedragen moet worden. Op de kamer was een kleine koelkast en een gelegenheid om thee en of koffie te maken. Er was geen kluisje. Het ontbijt is goed, ook al moet je zelf je eitje koken. Het avondeten was zeer goed en de bediening was vriendelijk. Er was een behoorlijke ruimte bij het hotel om je auto te parkeren. En dit terrein kon met een hek gesloten worden .
Er is geen airco. Je kan als het warm is de deuren openen, maar zonder horren kan dat heel vervelend zijn. In onze kamer was een bad aanwezig. De douche zat in het bad en dat kan voor sommige mensen onhandig zijn.
Hotel immerso nel verde, ottima posizione per chi come noi è in auto, stanza giusta
Moquette nella stanza, colazione migliorabile
Dinner was nice and good value. We were surprised to be sharing the dining room with 5 dogs at other tables
We had booked a wheelchair accessible room. The bathroom had recently been renovated but there were no handles or rails anywhere, not for the toilet or the shower making the use of both these very difficult.
Prachtige locatie. Superrestaurant.
Het douchen in het bad.
Hôtel très agréable dans l’ensemble, un lieu très plaisant. Le restaurant est vraiment très bien, avec une qualité qui mérite d’être soulignée.
Nous avions réservé une chambre supérieure, qui était agréable et confortable. En revanche, la salle de bain et les toilettes mériteraient vraiment d’être rafraîchies. L’ensemble paraît assez ancien : abattant des toilettes jauni, visserie rouillée, joints de la baignoire moisis et peinture écaillée.
Fabulous hotel - we only stayed for 1 night but the service and friendly staff made this place. The rooms are clean and spacious with nice views of the gardens, bar and restaurant very good. Plenty of free parking and EV chargers , food is very good highly recommended
Since changing our route to Spain this has been one of our regular stops and we have found it easy to get to and from the motorways. The rooms are clean and fresh and the surroundings are good for a stroll with the dog before retiring.
Sehr freundliches Personal. Das Hotel liegt verkehrsgünstig, jedoch absolut ruhig auf einem parkähnlichen Grundstück. Abends sollte man das sehr gute Restaurant besuchen.
La ubicacion es excelente y el hotel es muy lindo y rodeado de ambiente natural. Buena habitacion y espacio comodo.
Pedi opcion sin gluten y me trajeron dos panecillos duros y frios. Nada mas. Pienso que hay muchas alternativas para hacer mas amigables el desayuno para alguien intolerante al gluten. Sugiero que para entrar a la banadera o ducha pongan un baranda para sostenerse porque alguien sin equilibrio puede tener un accidente.
Situación
Polvo en la habitación
Nice calm property with spacious rooms and good breakfast
Sehr gepflegtes Hotel in ruhigem Wohngebiet. Sehr gutes Restaurant, gutes Frühstück. Wir haben das Hotel nur für einen stopover benutzt, gerne würden wir dort auch mehrere Tage verbringen, in der Nähe der wunderschönen Stadt Rouen!
Hôtel is In a quiet area with a lovely garden area and plenty of parking
N/a
Excellent all round from every member of staff and dining at breakfast and evening meal were relaxing and extremely enjoyable. Gardens and grounds were well maintained in view of extremely hot weather over recent months joy to see. Easy to find, plenty of parking and very quiet.
Nothing to dislike.
Accueil, personnel, restaurant, cadre
Great location for our needs, good value stay, onsite ev charging too
Mooie en artistieke inrichting van het hotel. De kamers een beetje klein, maar heel functioneel.
Alleen een bad. Moeilijk in te stappen voor ouderen.
De kamer en het restaurant. Ook de tuin.
Geen negatieve ervaring.
Stayed here many times, as it’s very convenient for the motorway.
No air conditioning.
Le calme le jardin
Ras
Staff very helpful no complaints from us
Dogs
Sehr gepflegte Atmosphäre, sehr hilfsbereites, freundliches Personal!
Ein schönes Hotel mit sehr freundlichem Personal, sehrsauberem Zimmer und einem leckeren Frühstück. Gute Lage in Nähe zur Autobahn. Absolut ruhige und ländlich wirkende Umgebung und ein Carrefour City in fussläufiger Nähe. Empfehlenswert!
Il posto
Personale della colazione poco sociale
Het diner. Het personeel was vriendelijk.
Het hotel is toe aan renovatie! Alles is een beetje oud en het ruikt er muffig vooral in de gang. Het ontbijt was matig. Geen airco! Bij de receptie kon je een inimini ventilatortje krijgen.
Personnel extrêmement sympathique et efficace
This is our second time staying here. It’s perfect for a first night stop after an afternoon Eurotunnel crossing. Comfortable rooms, lovely restaurant, great location. We’ll be back.
Nothing at all.
Great location next to the A28 but far enough away not to hear it. The staff were excellent, assisted in charging my Hybrid car and making us welcome. The dinner was excellent in beautiful surroundings, breakfast was good a hot choice was available. It was a joy to have tea/coffee available in the room.
The room facilities were clean and functional but the shower was over the bath and I find at my age that its a bit of a challenge.
Hotel je usazen v opečované zahradě, vstřícný a přátelský personál. Vše starší, ale skvěle udržované. Parking umožňující stín pod vzrostlými stromy. Klid. Je fajn tu být autem, abyste se snáz dostali do nádherného Rouen.
Bydleli jsme s velkým psem v krásném prostorném pokoji na přízemi a bylo by fajn mít okna na vyklápění a se sítí proti hmyzu. Snídaňový bufet by určitě mohl být bohatší na 4* (větší výběr šunek/sýrů, zeleniny, ovoce, sladkého i slaného pečiva), ale vybrali jsme si i pochutnali.
All good especially the breakfast
Don't really have any negatives
The staff were friendly and very helpful. The food in the restaurant was very good value and excellent
The room was very warm. Maybe a fan would help
Tutto, la camera, il ristorante
Il bagno un po' datato
Quiet with good garden
Le cadre très apaisant
Manque la ventilation ou clim pendant les grosses chaleurs.
We particularly enjoyed the restaurant experience and the welcome that we received for ourselves and our Border Terrier, Riley.
The pillows were soft and lumpy. Whilst the bathroom and toilet were really clean I felt that the bedroom surfaces would have benefited from a spray clean.
The staff were really friendly and made our dog feel welcome.
I was slightly over charged for a meal in the restaurant and on paying in the morning, the lady insisted that she give me cash back rather than refund my card which meant we had to go hunting for one euro to get a refund of 9 euros. That was the only issue .
ideal stop off on the way south
Cadre magnifique,bien fleuri,malgré la canicule.Tres bien situé,dans un tres beau village.Repas du soir et petit déjeuner excellent,on a adoré!!Les chambres tres confortables dans un ecrin de verdure.
La gentillesse du personnel
L'absence d'ascenseur…
Sehr gutes Frühstück, gute, ruhige Lage, freundliches Personal
Hohe Badewanne statt Dusche , enge Toilette ohne Lüftung, weiche Betten. Abendessen im Restaurant: mittelmäßig
Heel goed ontbijt en diner. Aardige bediening. Goede faciliteiten op de kamer, voor als je het nodig hebt zelfs een strijkijzer + plankje. Mooie tuin. Frans balkon.
Hier en daar wat gedateerd qua inrichting, bijvoorbeeld het toilet en de gordijnen.
Schönes Landhotel mit gutem Essen
Einrichtung wirkt arg bunt und zusammengewürfelt
De nachtrust
Geen airco, ontbijt was slecht verzord. Personeel in de ontbijtzaal niet gemotiveerd. 9
Chambre spacieuse. Lit confortable. Décors agréable. Accueil correct.
Bruit tôt le matin.
Het eten en de omgeving. Het ziet er mooi uit met die mooie tuin.
Niets eigenlijk.
De locatie, het restaurant
Douche in het bad Geen lift
Прекрасне місце!
L accueil du personnel, le restaurant, le frigidaire dans la chambre , l armoire avec nécessaire à repassage qui peut être toujours utile, Chambre au calme avec bel environnement
Pas de clim mais cela était indiqué donc sans surprise, les sanitaires un peu vieillissant pour un 4 étoiles
Superb location just a couple of minutes from the motorway but quiet. The food in the restaurant is particularly good and the staff are very friendly and helpful.
Nothing
Gutes Preis-Leistungsverhältnis. Insgesamt leicht veraltete Sanitäranlagen, aber mit Klimaanlage gut klimatisiert.
Toilette und Dusche müssten mal renoviert werden
Pas de climatisation dans les chambres Prix du dîner très élevé pour le niveau proposé
ruhige Lage, gute Erreichbarkeit
Service im Restaurant
Locatie rustige omgeving goed verzorgt en prima restaurant. Geen airco , wel een heel groot nieuw TV scherm.
Elektrisch laden…NIET doen. Opstartkosten €10, boete per minuut voor blokeerkosten, dus wekker zetten!!! Het hotel is heen eigenaar van het oplaadstation maar waarschuwt je er niet voor
Au calme
Manque la clim dans les chambres
Breakfast and Dinner was very good and the room was large and comfy.
Could do with better larger pillows.
Great hotel to break up the journey from South of France
Goede locatie. Uitstekend als je op doorreis bent.
Het was buiten met 34 graden erg warm. De kamers hebben geen airconditioning. Bij normalere temperaturen geen probleem, maar bij erg warm weer was de kamer ook erg warm
Overall very pleased with our stay.
Nothing to object to.
Very close to Rouen/Calais autoroute, so an ideal overnight stop. Nice clean room with many facilities - including a huge television.
Don't particularly like a shower in a bath, but it worked well, with plenty of hot water.
Прекрасная гостиница, пасторальное место. Отличный завтрак. 15 минут от центра Руана.
Lovely grounds that were well-kept.
Staff all very friendly. Hotel is very accommodating for dogs.
The superior room was very small and difficult to cool down.
Nahe an Rouen aber sehr ruhig und sehr angenehm
Locatie, eten, lekker bed
Mooie locate, gastvrij, goede parkeergelegenheid, goed restaurant en normale prijzen.
Het was warm op de kamer (hoogzomer, juli) en de balkondeur/ramen mist een goede ventilatie stand om de nacht koelte toe te laten zonder muggen.
Rustige omgeving
Oude toilet en bad en geen airco
Reibungslos Ankunft und Abfahrt, sehr gutes Abendessen und sehr gutes und reichhaltiges Frühstück. Das Zimmer war groß und sauber.
Have stayed at this hotel over the last 3 years. I and my partner would not stay anywhere else in Rouen. It is set in a perfect location, very quiet with a excellent restaurant. Very friendly and helpful staff.
Nothing to dislike
Sehr ruhige Lage.
Kein Aufzug.
Practical, nice area, good restaurant
Room a but small
Staff were amazing
Super hotel, very accessible on outskirts of Rouen. Great facilities in spacious room, really friendly and efficient staff and excellent food in restaurant. The whole experience was enjoyable and excellent value. Thoroughly recommended.
There was nothing we didn’t like.
Dommage qu’il n’y ait pas de climatisation dans les chambres Sinon toutvedt super
Het was erg warm op te kamer, kleine ventilator gekregen maar dat hielp niet.
Un hôtel charmant, dans un bel environnement et très bien tenu. Excellent restaurant à prix concurrentiel. Parfait !
ras
Heerlijk diner en ontbijt. Mooie tuin met prieeltjes
Nvt
Exceptionally nice gardens and exterior presentation. Very helpful staff who’s English was far better than my French!
We stayed during a heatwave and there was no air-con. Admittedly, after we looked back at the advert, there is no mention of AC for the rooms. It was our mistake to assume. It’s worth mentioning the restaurant may not be to everyone’s taste. It is nice but there are no simple / basic options if you have fussy party members. I found the Trout bland but the Guinea Fowl was lovely. We were surprised that the beer prices were the highest we found on our entire trip from the UK to Southern Spain and back.
Location is excellent. The restaurant serves excellent food and is very good value. Staff also very helpful.
Nothing to dislike
PETIT DEJEUNER PARFAIT GRAND CHOIX .
LE MANQUE DE CLIMATISATION NOUS A GACHE LA SOIREE,LA NUIT A ETE TRES DESAGREABLE. LE MANQUE DE MODERNITE POUR LA SALLE DE BAIN AVEC UNE BAIGNOIRE ANCIENNE DONT UNE PERSONNE AGE NE PEUT PAS UTILISER.NOUS AURIONS AIMER Y TROUVER UNE DOUCHE A L ITALIENNE COMME DANS TOUT LES HOTELS MODERNES. NOTRE SEJOUR S EST DEROULER EN PERIODE DE CANICULE.
Die Ruhe, das Essen und die Freundlichkeit🤩🤩
Für einen Zwischenstop gut gelegen ,nahe der Autobahn in einer ruhigen Gegend .Eigener Parkplatz
Espace extérieur très agréable
Poussière toiles d'araignée bouilloire cassée le frigidaire tombe si on ne tient pas la porte et pas de climatisation
Very peaceful and quiet. Restaurant was fabulous and allowed the dog.
Nil
Pas de climatisation. Intenable ds la chambre malgré le prêt d un petit ventilateur
Prima kamers in een mooie parkomgeving
N.v.t.
Omgeving van hotel was prachtig en personeel voorkomend. Het menu was heerlijk. Prijs menu en drankjes prima. Fantastisch onderhouden tuin en genoeg parkeerplaatsen. Onze fietsen konden ook veilig staan.
Wij hadden de pech om op de heetste dagen in juni bij la Barteliere te verblijven. Slapeloze nachten ivm de hitte op de kamer en de ventilators waren (nacht 1) niet meer voorradig.
Locatie
Geen airco op de kamer. Hierdoor erg warm.
Prachtig rustig gelegen Hotel. Vriendelijke mensen . Diner fantastisch evenals het ontbijt. Prijs kwaliteit verhouding is super
Nice location
No air con and was extremely hot when we were there ,had no sleep, thought 4 star would have air con , did have to ask for a fan , which was very small and did nothing, had to pay extra for the dogs 18 euros for 1 night, 2 dogs - far to expensive, and only found out a few days before , so didn't want to change hotel as short notice for our trip, didn't eat in restaurant, as review was not good , the other 4 star hotels we stayed in , all had air con and didn't charge for dogs ,
Location
In need of an update but well looked after.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.06/10Specific sentiment from text, cleanliness was mentioned positively but concerns about some aspects.
Service
9.03/10Service was highlighted as friendly and helpful across multiple reviews.
Location
8.57/10Location praised for being quiet and convenient.
Room Quality
8.02/10Rooms were generally comfortable, though some mentioned issues with heating.
Amenities
8.55/10Amenities were positively noted but had some issues like the kettle.
Value for Money
8.01/10Good value for the quality of the stay referenced by several guests.
Food and Beverage
8.46/10Food quality received mixed feedback; some dishes were excellent while others were disappointing.
Overall Experience
8.53/10Overall experience was frequently described as very good or exceptional.