8/10
Reviewed Nov 22, 2021It was ok.
English
Hotels in Runaway Bay8.0Excellent(14 reviews) 
71% match
67% match
65% match
Holiday Haven Resort & Banquet Hall
by Independent
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About this hotel
Exciting Features and Amenities
Immerse yourself in luxury at the Holiday Haven Resort & Banquet Hall with an outdoor pool and garden views, ideal for relaxation. Indulge in delectable meals at the restaurant or enjoy the convenience of room service. Sip on refreshing drinks at the bar/lounge, adding a touch of elegance to your stay.
Convenience and Services
Benefit from top-notch facilities such as dry cleaning, a 24-hour front desk, and luggage storage to cater to all your needs. With a conference center and meeting rooms available, hosting events is made effortless. Plus, a roundtrip airport shuttle and free self-parking ensure a stress-free stay.
Comfort and Connectivity
Unwind in one of the 40 air-conditioned rooms equipped with modern amenities like flat-screen TVs and complimentary Wi-Fi. The private bathrooms feature luxurious toiletries, while the cozy safes and desks add a homely touch to your accommodation.
Ready to experience a blend of comfort and convenience at Holiday Haven Resort & Banquet Hall? Book your stay now for an unforgettable getaway!
Important Information
- 24-hour pool access
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
Amenities
Conference space
Free breakfast
Smoke-free property
Pool umbrellas
Conference center
Free self parking
Airport transportation - pickup (surcharge)
Free continental breakfast
24-hour pool access
Fully fenced
Wheelchair-accessible pool
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Free WiFi
24-hour front desk
Garden
Luggage storage
Continental breakfast
Wheelchair accessible
Room Types
Premium Triple Room, Multiple Beds, Garden View
Up to 4 guestsQueen Bed (150-160 cm wide), Double bed (131-150 cm wide)
1 Queen Bed and 1 Double Bed
Overlooking the garden
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV with premium channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Need to Know - Shared accommodations, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Queen Bed (150-160 cm wide), Double bed (131-150 cm wide)
Room details
Garden View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomToilet paperShampooRoom service (limited hours)Wheelchair accessibleDaily housekeepingBlackout drapes/curtainsIn-room massage availableFree WiFi
Standard Double Room, 1 Queen Bed, Garden View
Up to 2 guestsQueen Bed (150-160 cm wide)
1 Queen Bed
Overlooking the garden
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV with premium channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
Garden View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomToilet paperShampooRoom service (limited hours)Wheelchair accessibleDaily housekeepingBlackout drapes/curtainsIn-room massage availableFree WiFi
Deluxe Quadruple Room, 2 Queen Beds, Garden View
Up to 4 guests2 Queen Bed (150-160 cm wide)
2 Queen Beds
Overlooking the garden
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV with premium channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
Garden View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomToilet paperShampooRoom service (limited hours)Wheelchair accessibleDaily housekeepingBlackout drapes/curtainsIn-room massage availableFree WiFi
Deluxe Room, Kitchenette
Up to 3 guestsKing bed (151-180 cm wide)
1 King Bed
Soundproofed room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
King bed (151-180 cm wide)
In-room amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteRefrigeratorDeskMicrowavePrivate bathroomStovetopToilet paperShampooRoom service (limited hours)Daily housekeepingJetted bathtub
Deluxe Single Room, 1 King Bed, Garden View
Up to 2 guestsKing bed (151-180 cm wide)
1 King Bed
Overlooking the garden
Layout - Dining area and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV with premium channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
Garden View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomToilet paperShampooRoom service (limited hours)Daily housekeepingSeparate sitting areaBlackout drapes/curtainsIn-room massage availableSeparate dining area
Hotel Policies
Pets
Pets not allowed
General
Individually-wrapped food options are available for dinner
Sustainability Certifications
Property confirms they are implementing guest safety measures
General
Individually-wrapped food options are available for breakfast
General
Events/parties allowed
General
Individually-wrapped food options are available for lunch
Pets
Service animals not allowed
General
Guests are provided with free hand sanitizer
General
Staff temperature checks are conducted regularly
Guest type
Essential workers only - NO
Accessibility
No elevators
General
Individually-wrapped food options are available
General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General
Staff wears personal protective equipment
General
Temperature checks are available to guests
General
Property is cleaned with disinfectant
General
Social distancing measures are in place
General
Professional property host/manager
Children and extra beds
No cribs (infant beds) available
Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
General
Commonly-touched surfaces are cleaned with disinfectant
General
Shield between guests and staff in main contact areas
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(14 total)
Provider-sourced guest reviews.
8/10
Reviewed Nov 17, 2021It was a cozy hotel
10/10
Reviewed Nov 3, 2021Great Service
8/10
Reviewed Oct 15, 2021Stay was great. Great customer service and staff flexible accommodating my needs.
6/10
Reviewed Aug 15, 2021It was ok Poor security
6/10
Reviewed Jul 18, 2021What my wife and i liked most about our stay at the resort, is that they have very good customer care service. However, the resort needs to be more equipped in the sense of placing mini toothpaste in the rooms.
2/10
Reviewed Jun 25, 2021The overall service is poor
10/10
Reviewed May 3, 2021Private. Greenery. Breakfast.
10/10
Reviewed May 2, 2021Holiday Heaven Resort and Banquet Hall is a beautiful multi purpose facility located along the coast of Runway Bay close to all major hotel, shopping plaza and beaches and other entertainment venues. Holiday Heaven is clean, the rooms and facilities are modern and well maintained and the staffs are very friendly, accommodating and helpful. Big up the front desk officer Shandelee for going above and beyond to making our stay and my friends wedding a great one.
10/10
Reviewed Feb 23, 2021I had the best time of my life,big up to all the staff from front dext to kitchen was great,blake is sich a great person i would stay there a million times
10/10
Reviewed Dec 28, 2020Blake the security guard went above and beyond to make us feel safe. The food was delicious. The room was spacious and clean. I would highly recommend this place.
10/10
Reviewed Mar 9, 2020The flowers gardens was so beautiful and the pool was good
8/10
Reviewed Jan 20, 2020Great location Great breakfast Front desk staff could be a liitle more friendly Overall i would stay there again
6/10
Reviewed Jan 4, 2020Hot water was an issue, as previously reported---little pressure and low temperature. The staff was super welcoming. Amenities are basic. Room had a dorm fridge, no coffee maker for tea or coffee, no hair dryer, no iron, as you would get in even the most basic hotel. You will get hotel size soap, no shampoo, lotion, etc. Food was great. Pest control is due. Spiderwebs w/spiders in closet / roaches spotted in room; didn't put any luggage inside closet.