Hotel Baía Cristal Beach & Spa Resort

Love this hotel especially manager he just so helpful and truly wants his customers have great holiday .The location is great loads sun beds so your not fighting for space lovely walks along cliffs into carvoeiro or the local beach excellent hotel hope the refurbishment goes well.

Second time staying here and we love it. Staff are lovely. Views are incredible. Only slight issue is there were ants in the kitchen

We booked to stay here as a last minute booking so were limited in the room availability which we understood. When we arrived to check in at 1pm we were greeted by a surly girl on reception who informed us check in was 3pm but try in an hour to see if the room was available. We tried at 2pm to be met with one word "no". At 3pm we eventually were able to check in after she had a bit of trouble trying to contact housekeeping. I realise the hotel has a time to check in but when you have arrived on a flight you don't have much choice in the time you get to the hotel and after travelling for 12 hours all you need is to change and unpack! Our room was very clean, plenty of space with an adequate sized balcony. There was a fridge which was useful for keeping drinks, water etc cool. There was no kettle which is the first time we've never had one in a hotel room, we could probably have requested one but managed without. The hotel is in a lovely location on a cliff top overlooking the sea. To get to the nearest beach is a 10 minute walk turning right from the hotel front and down a steep road. To visit the town of Carvoeiro there is a 20 minute walk turning left from the hotel front, there is a shuttle bus which you pre-book if you want to avoid walking. It seems a shame that this only runs in the day to approx 5pm as it would be very useful in the evenings also. We walked back a few evenings, the road is a steep road, you could take a taxi if required. The breakfast buffet was good, plenty of choice. We ate in the restaurant on two occasions in the evening, again it was a buffet, great value with plenty of choice. There is a spa and indoor pool. Also 2 outdoor pools and a small one for children. The water was freezing so they would benefit from being heated. Lovely views of the sea from the garden and pool area. It was nice and quiet when we stayed so plenty of choice of sunbeds. The garden was a nice spot to sit in if you wanted shade from the sun. I've read previous reviews regarding the staff and I have to say certain staff members looked very unhappy being there which made an awkward experience when they served you and other staff were so pleasant so there was quite a mix depending on who served you! I believe that the hotel is closing for a few months and it will be reopening as a 5* hotel. There are a few areas that need improving. The sun beds are quite old and uncomfortable, the building is quite dated and could do with an improvement or two but overall it is fine and we enjoyed our stay!

The main thing we did not like was the wall outside our room was covered in black bugs, that came into the room when you opened door. We mentioned that to management. When we came back to room we found a can of bug spray? Otherwise, pool area was great. Lovely view.

A wonderfully quiet, safe, and overall good stay. Big buffet breakfast included was delicious, staff was friendly. Only thing keeping it from getting a perfect score is the mold in the bathroom tiles, very uncomfortable beds, and the sofa stain (or at least I hope it was soda) on the ceiling of the room.

We were a bit disappointed by the standard of the hotel. Our room was very sparse, with a cupboard, storing a sink, a hob and a fridge. Very strange. There wasn’t a kettle, no cups or plates, but the fridge was useful for the two complimentary bottles of water. The bathroom was clean, the shower, lovely, but no complimentary toiletries, other than a shower cap and two very small bars of soap. There was a bar of soap stuck in the plug hole, not been cleaned properly. Outside on the terrace, was a hole with bits of tiles smashed, just left , not swept up, very tatty. The main hotel was very nice, the pool area and bar also. Plenty of sun loungers around the pool and further into the grounds. The beach and town is only a short walk, which was ideal. The staff weren’t very friendly, they looked so miserable and unhappy, which made us feel awkward.

The was a problem with checking they gave us a room in the old part with No view and no elevator had to climb the steps with our luggage and had a really bad start my wife started crying and couldn’t sleep next morning we begged for a good room they finally gave us a different room in the newer section and wasted time to check in again the room was much better but never forget the start Thank you and regards

We were not expecting much, but were very pleasantly surprised by this hotel. It's a 1km walk to the fabulous bustling town with endless restaurants or anything you would need so it's super convenient. We walked into town every night along the paths and boardwalk on the top of the hill from the gate of the hotel enjoying spectacular sunsets and many hidden stunning views and surprises along the way. Its a quick walk to 2 main beaches with Kms of stunning walks from the hotel doorstep. The pools are clean and warm, lots of suncahirs available with a great sea view. Breakfast buffet was included which was ample and delicious. Lunch menu from the bar was great too. We didn't have dinner at the hotel as we're spoilt for choice with all the restaurants in town so went somewhere different every night. Hotel and room was very clean. Our room was modern and spacious with a gorgeous sea / garden view. It had an Aircon and balcony. All staff are super friendly and accommodating. Fee fast wifi. Free hotel taxi to town and back a few times daily. The Jacuzzi and spa were warm and clean and always empty so was nice to go relax there after a day at the beach. Hotel facilities are great, including a tennis court.

It was basic. Beds not too great, sheets thin and pillows not great. The pool is nice, the breakfast decent. It has free parking. No swimming beaches nearby, and the Benagil caves are now closed.

This hotel needs a make over - wallpaper falling off the walls. The bath in my bedroom was filthy. The room had a terrace, one day I was subjected to my room after a very nasty fall in the hotel outside near the swimming pool. You need to keep the door closed and locked as maintenance guys are around. The food and drinks were nice though. The breakfast was mediocre.

The pools were great. There was lots of private areas dotted around the hotel within the grounds to sunbathe. The food was great especially at the pool bar and served all throughout the day. Clean rooms. Not the most modern hotel but you are abroad and it was perfectly substantial. The location is excellent.

We really enjoyed our stay at Baía Cristal! The location can’t be beat, as it is just a short walk from Centianes beach and the start of the seven hanging valleys trail. Walking the other direction will take you to algar seco and Carvoeiro. Breakfast is included, while not the most inspiring it will provide something for everyone. The real appeal at breakfast is watching the little gray cat play with olives on the pool deck. Rooms are nice, plenty of room to spread out, hangers, a small fridge, and even a sitting area to look out at the water. Some areas of white paint could use a scrub or another layer of paint, but for an ocean view at this price i can deal. We didn’t try the pool, hot tub, or spa, but they looked great.

Just a pleasant stay.

We had a really enjoyable six-night stay Hotel Baia Cristal. The pool area was a good size and there were plenty of sun loungers to choose from. More moveable umbrellas may help for those who want to stay out of the sun in the afternoon! Our Superior Double room was of a very high standard and was overlooking the pool area, with a shaded balcony after 4pm. Breakfast was great and had plenty of choice to suit everyone in our party. It is a 20 minute downhill walk from the hotel to the centre and plenty of restaurants and bars. Taxi cost around 5 euros to come back up the hill. The only slight downside was the lack of staff in the bar/pool area and it did sometimes mean quite a wait to be served for lunch/drinks. The staff that were working were very helpful and friendly. All in all, I would definitely recommend this hotel and would certainly stay again.

We had a lovely 9 night stay in August. Family of four in a twin room on a B&B basis, very bright and spacious with nice sized balcony, more than enough room for us. Requested a kettle and cups and was delivered to our room, thank you. Cleaners were in every day doing a good job. Hats off to them in that heat, plus the bar and restaurant staff, always running around. Hard workers ! Had some nice food from restaurant during our pool days and cocktails. The hotel is in a beautiful area, we stayed over the other side last time we visited Carvoeiro (Sesmarias) so was nice to see this side. Spent an evening at sunset on Vale de Centianes beach which is about a ten minute walk, beautiful and not as busy as town beach. A few restaurants up that end towards a Spar shop which were handy if you didn't feel like going into Carvoeiro itself. We walked into town most evenings /days, took us around 25 minutes, boardwalk or road way. Ubers are available, paid €7 on our last day to get to my favourite beach towards Ferragudo Prai dos canerios. Couldn't leave without visiting it again. It's been 6 years since we were in the Carvoeiro area and we loved it just as much this time around.

Reading reviews we were sceptical upon arrival but having stayed at the sister hotel many a time pre kids we put our faith in the Baia hotel group. There is not denying the hotel is in need of an update, a lick of paint here and there (better sunbeds etc) but the facilities on the whole are really good. I will add there is no kids club and the park was borderline unsafe and we were disappointed by this we must admit. That being said the rooms were spotless, staff were lovely and helpful, views stunning and a decent location. People expect too much sometimes and for the price we paid for bed and breakfast we have had a lovely family holiday. Pools were brilliantly set up for kids. We would return but not if it goes to 5 star resort.

Our experience at this hotel was incredibly disappointing. Upon arrival, it became clear that the conditions were far from what had been promised. Uncomfortable beds led to backaches, and the complete lack of sound insulation disrupted our sleep entirely. The facilities were outdated, with rust near the pools, and the promised kid's club was non-existent. Despite reaching out to both the hotel management and the travel agency, no resolution was found. We even had to seek medical attention for our persistent backaches. We cannot recommend either the hotel or the agency; our trust has been shattered. We hope that other travelers will steer clear of our unfortunate experience.

A very nice one night stay. Rooms were lovely and a nice sea view. Very friendly staff who were very happy to help with anything. On the outside the hotel could do with some renovation/updating but didn’t spoil the stay. Thanks again for a great stay

Very poor maintained rooms , washroom door doesn’t lock, bed broke while someone had been sleeping on it and the electric switches were coming out of the wall.

We had a great stay here! Staff was friendly and helpful, bar and breakfast options were delicious, rooms were nice!

Great location. Clean but dated. Very comfortable room.

While our room was clean, the common areas of the property were not as clean as expected. Some of the staff were not very friendly, although we did meet a few staff members who were friendly. Some of the pool loungers were in need of repair or replacing. We paid for an ocean view but had a view of a dirty rooftop before the actual ocean view. For the price we paid, we stayed in much nicer hotels for less while on our trip.

After having to raise a noise complaint on the first night everything went smoothly after our room was changed in the morning. The room we where moved to was far far superior and we were not charged any extra. Big thanks to all the staff, especially my main man Marcelo at breakfast. He's an absolute Legend and one of the main reasons I'd consider returning to this hotel.

Excellent place to stay! It’s a quiet place away from the noise of the bigger cities. The cliffs are great for hiking and the beach down the road is great and an easy walk! The staff is wonderful and super accommodating!

Our suite had a nice view with awful sulphuric smell. They sent housekeeper to spread some disinfectant which masked didn’t eliminate the odor. They said sorry BUT didn’t offer to change rooms, a drink nothing. I am lifetime Marriot platinum guest attitude & service is important to us.

Absolutely loved our stay. would come back again.

Hotel is in a good quiet location close to Carvoeiro and other beach attractions in the area. Easy parking and in good conditions althought some areas would need renovations. Pool is nice and kept clean. Superior room was recently renovated and of a good size with balcony/ side seaview. Restaurant is probably the area that would benefit of some improvements on quality and variety at breakfast and dinner.

Amazing hotel, lovely staff and perfect location, would highly recommend.

My family loved our stay. My room was big with a cute little porch with beatiful garden views and a nice bath. Breakfast was always excellent with a great selection of Portuguese pastries and cheese. We had breakfast on the outside tables with wonderful views of nature and surrounded by little cute birds. The swimming pools are so inviting and the indoor pool and the jacuzzi is wonderful for people who visited when the whether is still too cold for outside pool or beaches, like us. My only complaint about the indoor pool is that it closes too early, so we didn't have time to enjoy it as we were out sightseeing the Algarve, and about the lack of wall sockets in our room. And last but not least, we so loved the view of the Centeanes beach from the top of a cliff just in front of the hotel! We've got nice pictures of the landscape from there and went down the path on the cliff and had a drink on the bar by the beach (even my 70-year-old father-in-law was able to do that, but be careful! Go by the road if you're not up for an adventure!). Oh, I nearly forgot to say how we enjoyed sunbathing around the pool or the big garden close to the cliffs and the sangria from the bar(had me hooked on that). They also offer massages we couldn't have because they were fully booked already, so book early if you want it! Price was great for all we were offered. All the staff was very friendly. We went to Carvoeiro city centre by foot and it took us less than 20 minutes walking lazily.

We chose the hotel as it is situated at a very nice beach (walking distance). There was also an access to a nice viewing area of the the beach above a cliff. That was a bonus. The room was clean. The wifi was not reaching our room so that was a bummer. The breakfast buffet was excellent - there were ample choices.

Beautiful hotel near the beach along the Algarve cliffs. Fantastic service and they even delivered a complimentary chocolate cake for my birthday. It was in the perfect location between the Algar Seco and the Benagil cave.

We recommend this hotel as it was excellent value. It is well located for both the beach and the town and it had a great pool and other facilities. Some of the ameneties and room features are older than you might expect but overall it was very clean and bright.

Our room was recently refurbished and we were very happy with it. Breakfast is very good.

Beautiful and nice

A bit of a walk to town and restaurants outside of the hotel. Great breakfast with views

Hotel was close to the village, 20 minute walk down the hill. Hotel needs updating, bedrooms with mismatching decor, a new blue velvet bed with green & yellow floral curtains and furniture. Bathroom was quite dirty, rust around sink and taps, hair in the bath, water coming out of shower would stay hot then warm then cold then repeat.

Amazing location, great services, live music, spa, great food, and easy access to boat ride for benagil caves.

Very pleasant stay at well located hotel. Staff very friendly and efficient. Services were good. Breakfast was excellent with good choice and freshness. Only negative was the juices - not fresh and very sweet. We could walk to the beautiful town of Carvoeiro from our hotel (less than 10 minutes). Parking on site with overflow car park. Nice views from hotel. Pool was clean and nice. Lots of sun loungers. Overall, very good stay and would return.

Didnt get room till after 4pm when check in time was supposed to be 2pm. Room view was great. Room itself was little outdated and some repairs were needed. Pool and property were nice. Not what i expected compated to what it coat for 2 nights.

Awful - from mosquitoes to dated rusty bathroom fixtures and uncomfortable bed. Avoid.

Great hotel it has everything you need and is only a 20 minute walk to the centre of Carvoeira

Good option for one or two nights, nice gardens surrounding the hotel. and a good beach nearby. Room was okay but has a small balcony. Wifi connection good. Breakfast gets busy in the mornings

The service was fair but not good. The hotel is very dated with poor quality decor & paintwork. We had booked for B&B but were told on arrival it was room only! This is either an Expedia mistake or the hotel got it wrong! Either way we will not stay here again

Highly recommend for your stay in the Algarve area. Beautiful view, so close to beach, friendly staff, nice amenities and good location to explore other towns/cities/beaches. Breakfast was good, had a lot of options and I had been skeptical based on previous reviews, but the staff was attentive and it was decent for continental breakfast!

Nice hotel perto da Praia, fica longe do centro so de carro

Fantastic views, spotlessly clean and fresh. Breakfast had a great selection.

Excellent value. Staff were excellent. The breakfast had everything you could want and very good. Room was comfortable and clean. We stayed 4 nights. Perfect location for the area hikes and tours. Many very good restaurants in easy walking distance.

Everyone that we dealt with from the staff was very helpful and friendly. The breakfast buffet was good. The location was good. About a 10 minute walk to the beach. The room was clean and comfortable. I would stay here again.

Clean but hotel is dated, needs some refurbishment. Staff were pleasant. Breakfast was basic. Plenty of sunloungers by the pool Excellent location to walk into centre

We drove to the Algarve. Parking spaces are tight, but we always found a place to park the car. Baia Cristal proximity to the beaches is fantastic. Front desk reception extremely helpful. We walked to the Praia de Vale Centeanes every day. Kayak trip to Benagil Algar and dinner on the beach were a highlight.

Love this place, stayed here 6 years on the trot. The staff are fantastic, the location is perfect, however.... ...... The food is ordinary and the bedrooms are tired. When we started coming the cost was about £100 a night. That cost has nearly doubled. Some of that is beyond the hotel's control (exchange rates) but not all and, generally, it's not such good value for money anymore. We love it but I've left the last few times thinking that I could do better for the money

Location is optimal for wandering. Beautifully situated on a cliff overlooking the Atlantic and a short stroll into Carvoeiro. Property was well-maintained. Food was plentiful with good quality/taste overall. Reception and Manager Gil were very professional and helpful with dinner reservations, taxis, etc. Biggest complaint was with the housekeeping as our room was not well kept at all. Would definitely recommend a stay here.

One day stay not enough to pass definitive judgment. Overall the hotel is 'nice', very close to the beach and with relatively easy access. Rooms and breakfast are average. Clean and comfortable makes it a good 3 stars

Great location short walk to town for bars and restaurants

Very clean and good service, would need a touch of upkeep

great view and location in the area. will go back for sure

I picked this place on a last minute decision to attend the Carvoeiro Black and White festival. So we didn't arrive until early evening and departed the next day. We had an hour by the main pool/patio area that was very pleasant, but the pool was a little too cool to enter. I've stayed in other Portuguese hotels and I think it must be due to regulations that you must wear a swimming cap for indoor pools, we didn't want to pay €5 each for a cap so gave that a miss. Room was spacious with a fridge, TV etc. Bathroom was a little bated but functional. Breakfast finished too early on Sunday (10am) and check out was non negotiable noon. All in all a good value stay.

While the overall experience was excellent the room I received was somewhat dated and in need of a refresh. One of the closets in the bedroom would not close fully as the door was handing off its' hinge and a couple of the drawers in one of the units would not close properly as it appeared that they were of their runners. Besides those (very) small items the hotel, the staff (a particular shout out to Julio and Eduardo who could not have been more professional), the available amenities were first class.

We got a good deal and thought our whole experience was great value for money. Beautiful views of the ocean, peaceful and quiet resort. Everything you need for a relaxing few days is available. Friendly and helpful staf, especially Rui in the restaurant. Good buffet morning and evening. Location perfect to explore the beautiful Algarve. Will be back!!!

Nice hotel with great view of the sea. It offers great atmosphere with short distance to the beach. Great location for people looking to relax.

Great location. Close to town & many nice restaurants. Pool & room with sea view were great. Had a couple problems with the room that took some time to correct. When we took shower, water backed up thru a drain on floor of bathroom. Also, A/C evaporator in hall had a clogged condensate drain and water dripped all over the floor when it ran. Plumber came at 6PM right before we were going to shower to go out to eat!

Really enjoyed our 4 night stay. Friendly staff, lots of amenities and very clean in all areas. The pool area and grounds are very nice too.

Pool,room, breakfast all great.

We stayed in room 245. We paid over $300 for a one night stay and we didn’t have air conditioning. It was a miserable experience. We’ll never go back here.

Nice hotel close to the beach. Only trouble was the room wasnt cleaned to the standard expected.

Stayed over for a night either side of our villa holiday to obtain better flight prices. It was perfect for our requirements. Nice big pool, overlooking the sea, park for kids. Restaurant served nice food and rooms were clean. Second night at end of our break was much bigger and better family room. Would definitely stay again. We don’t stay in hotels if this size generally, we prefer small boutique hotels. Reception & bar / restaurant staff were very helpful although pool bar assistant (lady) came across very cold and unenthusiastic both times we stayed there. I actually refrained from approaching the bar in the end but maybe she was just having a tough time! Reception arranged packed lunch for our airport journey as we left very early before breakfast which I thought was a nice touch. Thank you to Raffael who was particularly welcoming and helped me to my room with my luggage.

Very nice and friendly staff. Everithing was perfect and i did admire the dedication of whole staff to make turist journey in Hotel Baia Cristal a beautiful and unforgetable holyday. I consider myself very luckky i could book at this hotel as i knew was in very high demand. On the other hand has a very peaceful atmosphere, you can really hear the seagulls in the morning and have a wonderful view of Centeanes Beach from hotel cliff.

Beach: ——— There are two ways to get to the beach. One is on the main road, along a narrow pavement on a road where most people don’t seem to bother with respecting speed limits. The other is along a cliff-edge path that is probably unsuitable for children or anyone not at full health/fitness. The first option is marginally safer, but takes forever. In any case, the beach is quite small and crowded. You are better off driving to Benagil beach if you can. Which then begs the question: what do you gain by staying here? Rooms: ———- Rooms are quite basic and very dated. The suites do have a small kitchenette attached, but I don’t see the point. No microwave, dishwasher or oven. And barely enough space for anything. So except you are an expert in cooking on a two-burner electric stove, I won’t bother. In any case, everything felt a bit 1960s. Hygiene / Cleanliness —————————— Thankfully the rooms were cleaned with beach or something equally strong. Downside is that the smell lingers forever. Our sheets were never changed in the 7 days we were there. We saw the same stains over and over again. What was really scary is that over breakfast, we noticed that the waitresses never wiped the tables. They simply replaced the cutlery and plates for the next unsuspecting guest. I understand not cleaning the floor when you are busy, but wiping and sanitising tables is a basic. Don’t think too much about the sticky matts that the cups are laid on by the machine.

What a location! Great view to the ocean right on the cliffs. All rooms (or at least most) with ocean view and a terrace. Fully furnished. Great attitude from personnel. Lots of pools (2 outdoor, 1 indoor heated, 1 jacuzzi) plus a playground (great when traveling with family). Buffet overpriced.

Anything u needed eg iron, kettle for tea for the room you can ask for and the staff deliver. 20 minute walk to broad walk and town n beaches. Very clean, readonable price food n drink and good entertainment.

Fantastic Hotel, Excellent staff, great breakfast, perfect location It was the best holiday I had in years I would recommend the Baia Cristal to anyone.

Excellent staff very helpful We went in february Weather was good. Days were warm nights a bit cold Beautiful sunshine every day Food at the hotel was v good room was v spacious which was excellent as we were 4 of us with 2 children Room service was v good Overall a very good experience

Good location and grounds very pleasant with views over the sea. Rooms a good size and quite well appointed. Woukd just say that showers coukd be improved and a 'hospitality tray' with kettle, tea and coffee would be a good addition.

This boutique hotel is well located if you are after stunning coastal sea views, the staff were very friendly and the overall condition of the hotel is very good. I think its 4 star rating is a little on the generous side and would give it a a firm 3 stars. The rooms were well kept, although a little dated. The grounds and pool were immaculate and the garden was a joy to rest in. The food was to a reasonable standard, however the breakfast was a not upto 4 star standards, I recommend them importing real English sausages and having a larger variety of eggs to choose from. Bland is what I would call it. The evening buffet menu was a little pricey at 20 Euro, although the Portugues menu was very good. Overall the room rate was reasonable and the hotel wasn't too shabby, just a shame the high bar and food prices didn't match the quality one would expect from a 4 star hotel. Especially on that doesn't offer room service. The operation is a little lazy. If it was a school report, it would be a 'Good, but could do better, more effort required' Entertainment was aimed at the elderly residents for whom the place seems perfect.

We have been staying in few different hotels but this is the one came back again :) Staff is very friendly, hotel is clean and have good atmosphere. Beach is just minutes away. The breakfast is good selection for everyones taste. We always had dinner in the town which is about 20 min walk or 5 min by taxi. Nice walks on the cliffs, also can get to the Carvoeiro village following footpath. Highly recommend! We cann't wait to go back :)

Poor not friendly pick and choose how you get treated . No wifi access not helpful never going back

First time to Portugal, hotel is close to many beaches, lots of places to eat within walking distance and lovely view by the pool over the sea. Staff approachable and helpful

We really enjoyed our stay and the staff were helpful and friendly. The pool could do with a little refurbishment as there were some tiles coming off. There is a great view from the pool and the hotel is very close to a lovely little beach.

Hotel staff were delightful and aimed to please although service for lunch and bar where very slow. The hotel is in a lovely location by the beach which is fortunate as the outdoor space in the hotel is far too small for the number of rooms and occupancy. Each morning we were searching for a sunbed and if fortunate had to lie in a row with little space between the beds. Therefore we had to spend 16 euro per day hiring a bed on the beach. Hotel needs refurbishing to bring it back to 4* standard Health suite good with good range of treatments We were happy to walk into town which took about 15 minutes and come back in a taxi.

The hotel and facilities were excellent but the quality of the bar food was not up to scratch and when we took something back they said that there was no problem and did not replace it. Mentioned this to reception on check out and again felt custom service was lacking, general manager got involved which seemed over the top for a 7 euro salad, I finally was refunded

Great hotel, about a 15 minute walk in to town. Well worth €5 in a taxi back.

This hotel is ok but I wouldn't stay again. The staff were rude and unhelpful several times. The breakfast was lovely but lunch was disappointing so we didn't try dinner. I paid for an upgrade to a sea view and for internet. The view was ok if you stood on tip toes and the internet only worked in the outside corridor next to the room. I was told it was a problem with apple phones?!?! Shame they didn't mention that at the time of booking. The room was pleasant and there was plenty of space. We backed onto a garden which actually was lovely. There was evening entertainment which was nice although some said it was too loud. The bar area was nice and well priced. The pool area is well looked after but the water was freezing which you could blame on the time of year. It's a good 20 minute walk to town but you can get to a lovely beach in 10 minutes (waves were very big and it dipped down quickly so not so good for kids) but the beach in the town is fabulous. There are lots of great places to eat and drink in the resort and it's totally worth a visit. Like I said in my title if you get a good deal then book this hotel otherwise look elsewhere.

This was out 2nd visit and would thoroughly recommend the hotel. There had been lots of updates in the hotel since our last stay. Clean comfortable rooms - we stayed in the junior suite - food was good with lots of choice. Staff were extremely friendly and helpful.

Good situation and buildings with what looked like a lovely outdoor pool and also a smaller heated indoor pool. Margarita(?) on reception was very welcoming on arrival. BUT it is a bit hi-de-hi with rules and with opportunities to upsell - a bit like McDonalds - "would you like fries with that?". For example, this is the FIRST and ONLY place I have ever been asked to wear a swimming cap since leaving school over 40 years ago. I didn't want to get my hair wet when I went for a dip in the hot pool so put on a shower cap. Within 2 minutes I was approached and told that unless I put on a proper swimming cap, which they presented to me to buy, I had to get out. I wasn't swimming - just soaking with my head out of the water. Then the wifi - you can have it free in the bar, but if you want access in the bedroom, you need to pay a daily free. The breakfast range was extensive, but not quality. Parking spaces are extremely narrow and appear in short supply.

Visited May 2017 & had nice room with pool view & side view of sea from balcony. Staff were all friendly & spoke good English that made it easy for us. Room very clean with daily change of towels. We had booked b & b so eat out in town each evening as we knew there are lots of good restaurants . Easy walk to town but did get taxi back up the hill one night, only 5 euros. Would like to return later in year & would recommend this hotel.

For the money this was excellent value can't fault it one bit apart from the bar staff .. Tatiana ! This woman And an older barman were extremely rude and made you feel like you can't ask for a drink even though I had paid all inclusive ... they spoilt my holiday and these two members of staff spoil it for their team ... the management was lovely though. Rooms were lovely , food was lovely. Facilities great ... had a lovely time apart from these two people

15 min walk to town / restaurants. Lots of options. Rooms were large with fridge. Decent size pool. Indoor pool nice and warm. Steam room and sauna was great.

Good location very close to gorgeous beaches in carvoeiro, marinha beach and others. Also very close to restaurants. Entrance to the trail is very easy and you can enjoy up to 5 k of hiking with gorgeous views. Good breakfast and good service in general. Only one thing that we didn't like much, internet connection only worked in the lobby area (or you needed to pay for it if you wanted in the room). Internet should be just for free in the whole complex.

I came here with my nine year old daughter to spend some quality time with her. We had a lovely time where we were well looked after. So much so, my daughter wants to come back next year!

Lovely location far away from main village but easy to get to for a change of scenery and to enjoy the local bars and cafe's

Though only there for a couple of days the hotel was very nice with excellent facilities and friendly staff. I wouldn't hesitate to stay there again.

Altogether very good ,better than expected good facilities ,good staff ,food good variety ,nice quiet area,will go again for sure

We had nice time there weather was ok and food was good as well.

we arrived at Baia Crystal to be told we had no booking for Oct and that they thought our booking was for November.They provided a room for us at their sister hotel Baia Grand near albufeira. We were of course very unhappy,however we had no choice but to accept and they did upgrade us to half board.The hotel room was well maintained and a good size,the food was ok but we had to queue for meals on occasions as the dining room is to small to seat a full hotel.

Expected a little more from a 4 star hotel - rooms are quite basic, we had a double room but had twin beds pushed together, they charge extra for most things e.g. 14 euros for a lock for your safe for a week! Reasonably close to the beach, takes 5-10 mins to walk down the road - bit more of a distance to the main shops / restaurants area - can walk this in about 20 mins. They do have a free shuttle bus (on weekdays) but the times aren't particularly helpful the return buses only run twice at near midday and 5 pm so can't get it back after dinner so we only used it one way once. Quite a lot of different restaurants, a lot of Italian places (probably more than portuguese) and a couple of nice beach side bars and gelado shops. There is nightly entertainment in Carveiro centre which is sometimes quite good... the hotel entertainment, on the whole, was pretty awful! Without hiring a car a week was definitely enough, there isn't a massive amount to do but if you just like sitting by the pool / on the beach it's fine! Also quite a nice cliff side walk.

Very good and quiet location. The kids enjoyed the swimming pool. The breakfast selection and the dinner buffet service was very good. The family want to come back next year for the same experience again. There were many small beaches around and the biggest beach was 20 minutes drive away. The town had lots of restaurant to pick from.

Great value. Spacious rooms. Quiet. A bit dated. 16-17 mins walk to Carvoeiro.

The hotel is in a quiet part of the town and this is what we wanted. Our room had sea view and every morning seeing the pool and the sea from our balcony was a gift! The nearside of the local beach is a bit stonie but if you go to the far side of the beach it is more smoother. Also the local town restaurants and the O Stop fish restaurant at the brach - must go places. Great entertainers for kids at the hotel and the staff are very friendly and nice too. Great experience!! Would recommend.

Very comfortable room. Nice pool area. The hotel is located on the cliff with amazing views. Unfortunately you need to pay for wifi and it disconnects once you stop using your phone and you have to enter all these numbers constantly to stay connected. The receptionist was very kind and gave us very valuable information about places to visit in the Algarve.

Cold and the same brwakfast everyday. Briken loxk on balcony doors reported again and again through first 4 days - repaird on 6th day of stay. All staff can speak english that is a big plus, some staff very rude though.