Karl X Gustav
Karl X Gustav, Stortorget, 211 34 Malmö, Sweden- Statue
- Memorial
English
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About this hotel
Historic Charm with Modern Comforts
Step back in time and immerse yourself in the historic charm of Mayfair Hotel Tunneln, located just 150 metres from Malmö Central Station. Explore the 14th-century building with exposed ceiling beams that once welcomed Swedish royalty.
Delicious Dining and Shopping Delights
Indulge in a fusion of Vietnamese cuisine at the on-site restaurant Que, where flavors blend seamlessly in a delightful culinary journey. After a satisfying meal, wander over to Södergatan shopping street for a retail therapy session just 3 minutes away.
Warm Hospitality and Central Location
With a friendly and accommodating staff, Mayfair Hotel Tunneln ensures a memorable stay by offering tourist information and top recommendations for local attractions. Book now to experience the perfect combination of history, comfort, and hospitality.
Nearby Attractions
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Rikstelefon
Rikstelefon, Lilla Torg, 211 34 Malmö, Sweden- Attraction
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Lilla Torg
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- Wheelchair Accessible
Sädeskornet minnessten
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SIEGFRIED GUTMANN
SIEGFRIED GUTMANN, Skeppsbron, 211 22 Malmö, Sweden- Memorial
Important Information
Kindly observe that Mayfair Hotel Tunneln does not accept cash payment.
Please note that Mayfair Hotel Tunneln is housed in Malmö’s oldest building, where rooms are not adapted for guests with reduced mobility.
Please note that the reception and breakfast room are not accessible by lift and can only be reached via stairs.
Please note that tables at Que must be booked in advance. Please contact Que for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
Cycling
Safety deposit box
Bar
Fax/photocopying
Golf course
Meeting/banquet facilities
Dry cleaning
Barber/beauty shop
Non-smoking throughout
Private parking
Private check-in/check-out
Designated smoking area
Parking garage
Allergy-free room
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Temporary art galleries
Room Types
Standard Double Room
Up to 2 guests14 sqmQueen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Classically decorated room that offers a little more space, along with a mini-bar, work desk and tea/coffee making facilities.The room has a flat-screen TV.
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
14 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerRadioDeskToiletPrivate bathroomHardwood or parquet floorsWardrobe or closetToilet paperTrash cansCotsShampoo
Deluxe Double Room
Up to 2 guests15 sqmQueen bed (151-180 cm wide)
Classically decorated room with an adjustable bed and heated bathroom floors, along with a mini-bar and tea/coffee facilities. The room has a flat-screen TV. Some have original 19th-century wooden beams.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
15 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerRadioDeskToiletPrivate bathroomHardwood or parquet floorsWardrobe or closetToilet paperTrash cansShampooConditioner
Triple Room
Up to 3 guests18 sqmSofa bed (Variable Size), Queen bed (151-180 cm wide)
Classically decorated, spacious room that features a seating area with sofa bed. Also includes a mini-bar, tea/coffee making facilities and a flat-screen TV.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
18 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerRadioDeskToiletPrivate bathroomHardwood or parquet floorsWardrobe or closetToilet paperSofa bedTrash cansCots
Small Double Room (55 in bed)
Up to 2 guests10 sqmDouble bed (131-150 cm wide)
Classically decorated room that offers a little more space and larger bed. Includes a mini-bar, work desk, as well as tea/coffee making facilities. The room has a flat-screen TV.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
10 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerRadioDeskToiletPrivate bathroomHardwood or parquet floorsWardrobe or closetToilet paperTrash cansShampooConditioner
Quadruple Room
Up to 4 guests22 sqmTwin bed (90-130 cm wide), Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Classically decorated, spacious room that features a seating area with sofa bed. Also includes a mini-bar, tea/coffee making facilities and a flat-screen TV.
Please note that 1 bed is an extra bed.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
22 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerRadioDeskToiletPrivate bathroomHardwood or parquet floorsWardrobe or closetToilet paperSofa bedTrash cansCots
Single Room
Up to 1 guests9 sqmTwin bed (90-130 cm wide)
Classically decorated room with a mini-bar, work desk, as well as tea/coffee making facilities. The room has a flat-screen TV.
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
9 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerRadioDeskToiletPrivate bathroomHardwood or parquet floorsToilet paperTrash cansShampooConditionerBody soap
Superior Triple Room
Up to 3 guestsDouble bed (131-150 cm wide)
1 Double Bed
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk and phone; cribs (surcharge) and rollaway beds (free) available on request
Comfort - Heating
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide)
In-room amenities
Coffee/tea makerMinibarTVTelephoneHair dryerDeskPrivate bathroomHeatingFree WiFiBedsheets providedEco-friendly cleaning productsLED light bulbs
Single Room (Large) 140 cm bed
Up to 2 guestsDouble bed (131-150 cm wide)
1 Double Bed
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and phone
Comfort - Heating
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerDeskPrivate bathroomHeatingFree WiFiNo rollaway/extra bedsNo cribs (infant beds)Bedsheets providedEco-friendly cleaning productsLED light bulbs
Small double, 140cm bed
Up to 2 guests10 m2Queen Bed (150-160 cm wide)
1 Queen Bed
107 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and phone
Comfort - Heating
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
10 m2
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerDeskPrivate bathroomHeatingFree WiFiNo rollaway/extra bedsNo cribs (infant beds)Bedsheets providedEco-friendly cleaning productsLED light bulbs
Mini Suite
Up to 2 guests15 sqmQueen bed (151-180 cm wide)
Charming room with original, exposed ceiling beams tea/coffee facilities and a flat-screen TV. The bathroom includes a spacious corner bath and a shower.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
15 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerBathrobeRadioDeskToiletPrivate bathroomSlippersHardwood or parquet floorsWardrobe or closetToilet paperTrash cans
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(6,265 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 19, 2026Bathrom is updated, and in general room was small, but comfortable. While the breakfast was exceptional, the ambiance is what truly set the experience apart.
A bit more storage would be nice. Although not issue for my short stay.
10/10
Reviewed Sep 19, 2026Traditionelles Haus mit interessanter Geschichte. Frühstück exzellent. Wir kommen gerne wieder.
8/10
Reviewed Sep 19, 2026Trevlig personal, bra läge, rent och otroligt god frukost!
The stairs at the entrance are tough with a big heavy suit ase
9/10
Reviewed Sep 18, 2026Wir haben uns in dem Hotel sehr wohl gefühlt. Es ist sehr gut gelegen und verfügt über ein schönes Ambiente.
Wir hätten uns über einige vegane Optionen beim Frühstücksbüffet gefreut.
10/10
Reviewed Sep 18, 2026Waooo!!!! Todo.
Nada
10/10
Reviewed Sep 17, 2026Best location right between the train and the central square. Very clean, friendly, great breakfast lots of options healthy and not so much. Hotel is rightfully proud of the building’s 700 year past. Well decorated not like a chain.
We loved everything but I’d caution someone who is disabled or elderly that there are stairs to the front desk and down to the awesome cellar breakfast.
8/10
Reviewed Sep 17, 2026Lå super central God morgenmad Godt værelse Sødt personale
Det kunne godt trænge til en fugtig rengøringsmiddel på væggene
9/10
Reviewed Sep 16, 2026Ligger på bra avstånd från järnvägsstationen. Också nära till Stortorget och Lilla Torg. Frukostmat salen var fantastisk fin och speciell. Den finaste vi ätit frukost i! Frukostutbudet var toppen med mycket att välja på. Sängarna var sköna.
Litet badrum med ett väldigt litet handfat.
7/10
Reviewed Sep 16, 2026Interesting place
I didn’t know there were only one small lift
10/10
Reviewed Sep 15, 2026Mycket gediget hotell på alla sätt!
Det enda som.är besvärligt för en person, som går dåligt och har rullator är trappan upp till receptionen och trappan ner till frukosten. Nu får jag dock berömma personalen, som kunde hjälpa till att bära rullatorn upp och ner ! S TORT TACK
9/10
Reviewed Sep 15, 2026Todo. Excelente atención de recepcionistas. Habitaciones de buen tamaño y comodísimas y desayuno excepcional y muy abundante. Situación excelente.
Nada. Es perfecto.
10/10
Reviewed Sep 15, 2026Quirky old building with interesting artworks and historical details. Comfortable room with elegant minimalist bathroom. Excellent breakfast in medieval cellars.
The stairs up to reception.
10/10
Reviewed Sep 15, 2026Stemningen og hotellets inredning
Ingenting
9/10
Reviewed Sep 14, 2026Close to central station and town centre, lovely quirky style, not corporate, large room,excellent shower, great staff. I really enjoyed the breakfasts.
Access to rooms is not totally step free. As an old building, it's quite a warren. No plug in wash basin which is essential for my medical equipment (I always carry my own!)
8/10
Reviewed Sep 14, 2026Super morgenmad, super beliggenhed, spændende med kunsten på hotellet ( mere interessant end "Moderna Museet" )
Lidt dyr betaling for parkering i P-huset overfor. Men dog fint at kunne parkere der tæt på.
9/10
Reviewed Sep 13, 2026Heel centraal gelegen tegenover station en centrum
Naar ontbijtzaal en naar receptie zijn er trappen
10/10
Reviewed Sep 13, 2026Hotel fantastico! Camere spaziose e super accoglienti, ottima colazione e la sala di lettura dove accoccolarsi a bere un tè la sera è una vera chicca.
9/10
Reviewed Sep 12, 2026das Ambiente
es gibt nichts daran auszusetzen
10/10
Reviewed Sep 9, 2026A historic hotel. It was fun walking the halls and reading about the history of the building. The staff was very friendly and helpful. The hotel in just a few minutes walk from the main station, so it was very convenient.
10/10
Reviewed Sep 9, 2026Genomgående ett fantastiskt hotell.
Det enda som är besvärarande, om man har svårt att gå, är att det är många trappsteg dels från gatan upp till receptionen, dels för att komma ner till frukostrummet. Personalen var däremot tillmötesgående att hjälpa till att bära rullator upp/ner.
10/10
Reviewed Sep 8, 2026Das Hotel ist wunderschön und hat eine super Lage. Das Zimmer war perfekt und das Frühstück sehr gut!
10/10
Reviewed Sep 8, 2026ein sehr schönes und außergewöhnliches Hotel das extrem viel Wert auf die Historie und Kunst legt. Personal sehr freundlich und Frühstück ausgezeichnet.
-
9/10
Reviewed Sep 8, 2026Personligt. Omtänksamt
10/10
Reviewed Sep 7, 2026Das Gesamtkonzept
8/10
Reviewed Sep 7, 2026Good location and staff
7/10
Reviewed Sep 7, 2026Sehr zentral Lage, historischer Charme, umfangreiches Frühstücksbuffet
Zimmerausstattung etwas überholt
8/10
Reviewed Sep 7, 2026Emplacement central Un lieu chargé d’histoire Une chambre tressé spacieuse La bibliothèque Le babyfoot
10/10
Reviewed Sep 7, 2026The Building Is wonderful; the interiors are elegant and full of artworks; a charming tea room and a great crypt. The breakfast was amazing. And it's the reference point to calculate distances to and from Malmö: it's not near the center, it is the center of the city.
10/10
Reviewed Sep 7, 2026Cortesia del personale. Struttura antica sapientemente restaurata.. Ottima colazione
8/10
Reviewed Sep 6, 2026Charme de l’ancien, l’emplacement, petit déjeuner
Pas très propre, j’ai trouvé dans la chambre une hausse d’oreiller sale près du lit, un oubli de la femme de ménage probablement…
10/10
Reviewed Sep 6, 2026Great space in a great location with lovely staff.
Everything was very good.
9/10
Reviewed Sep 3, 2026Tesis tarihi bir bina özellikle kütüphane bölümü eşli ve orijinal kitapları dekorasyonu ve sürekli çay kahve meyve ve bisküvi ikramıyla günün yorgunluğunu atabileceğiniz çok iyi bir ortam. Kahvaltı çok çeşitli ve çok doyurucu. Özellikle filmlerden gördüğümüz tarihi asansöre binmek mükemmel. Çalışanların güler yüzlü olması ve konumu ile tekrar tercih ederim
8/10
Reviewed Sep 3, 2026Stil
Xxxx
10/10
Reviewed Sep 2, 2026Richtig geschmackvolle Einrichtung. Tolle Lage, zuvorkommendes Personal.
9/10
Reviewed Sep 2, 2026Es un hotel deliberadamente antiguo, nos encantó el ascensor, la bodega del desayuno y la bilbioteca donde podías tomar café gratuito. El desayuno es completo, y el parking muy bien, a 30 m del hotel en la misma calle, el acceso es sencillo y tiene plazas grandes. La habitación muy amplia.
La bañera tiene la puerta de cristal en el lado opuesto a la ducha (¿?), entonces tienes que tener mucho cuidado para no inundar de agua el suelo del baño.
10/10
Reviewed Sep 1, 2026Hotel i midten af Malmø, nemt at gå til diverse restauranter, parker og seværdigheder.
8/10
Reviewed Sep 1, 2026Pyszne śniadania, miła obsługa, cisza, komfortowe łóżko, cudowna lokalizacja.
9/10
Reviewed Sep 1, 2026Det är självklart här jag bor när jag är i Malmö! Hotellet har en gammaldags charm och personalen är supertrevlig. Jag och min syster fick en uppgradering så vi hade lite mer utrymme - tack för det!
6/10
Reviewed Sep 1, 2026Posizione vicina alla stazione e al centro.
Stanze poco confortevoli e troppo retrò. Naturalmente è la caratteristica dell' hotel però troppo per i miei gusti.
10/10
Reviewed Sep 1, 2026Tolles Hotel mit viel Geschichte und tollem alten Flair, kombiniert mit moderner Kunst. Sehr Geschmackvoll. Super freundlicher Service und tolles Frühstück mit viel Auswahl. Die Lage ist zentral gelegen. Haben spontan gebucht. Das Preis- Leistungsverhältnis war grandios. Eines der besten Hotelzimmer während unserer Reise.
8/10
Reviewed Sep 1, 2026Really good location in Malmo and good breakfast!
Breakfast could be until a bit later than 9:30
10/10
Reviewed Sep 1, 2026Fabulous breakfast, central location across from Malmo Central Station, welcoming staff ready to make our stay comfortable. They say they are the only family-owned hotel in Malmo, and they show it. A historic hotel in the grand tradition.
Can't think of a single negative aspect of our stay ... too short?
9/10
Reviewed Aug 31, 2026Originellt, intressant historik, bekvämt.
7/10
Reviewed Aug 31, 2026Fin atmosfär och
Frukosten
7/10
Reviewed Aug 30, 2026Trevlig personal och det kändes anrikt och personligt.
Lite obekväm säng, sov dock bra ändå.
8/10
Reviewed Aug 30, 2026Ottimo hotel in posizione fantastica per chi arriva in treno e per visitare il centro di Malmo
Un po’ complicato raggiungere le stanze di alcune ali dell’hotel (ci sono anche parecchie scale) poiché è in un edificio storico
10/10
Reviewed Aug 30, 2026Das perfekte Hotel! Das Ambiente des historischen Hotels ist einzigartig.
Es gab nichts auszusetzen.
9/10
Reviewed Aug 29, 2026Character - wooden beams in our attic (but only two flights of stairs) rooms, but comfy & quiet too. Good location. Helpful staff & good recommendations.
Breakfast a bit gloomy (700 year old cellar), though excellent.
9/10
Reviewed Aug 29, 2026La ubicación, está en pleno centro y al lado de la zona con bares y restaurantes. Es un hotel histórico de hace más de 110 años , bien conservado y limpio. Es un laberinto para llegar a la habitación, a tener en cuenta si hay muchas maletas ya que en algunos casos hay solo escaleras. Solicitamos una habitación tranquila y nos asignaron una muy tranquila. La habitación es muy bonita y amplia. La cama es cómoda y las toallas y sábanas limpias. El desayuno es lo típico y común de los hoteles, nada que destacar, más allá de que tienen varias mesas con comida y café desperdigadas por toda la estancia. Si queréis gofres recién hechos por vosotros buscar hasta encontrar el rincón.
El parking que hay enfrente no distingue entre moto y vehículo. Cada moto una plaza y 350SEK. Dejarlo en la calle según recepción 35SEK la hora y no hay horario. Es decir, dejamos la moto a las 5 de la tarde y la recogimos a las 9 de la mañana y pagamos el total. Recomiendo investigar antes de llegar el sistema y precio para aparcar en la calle.
10/10
Reviewed Aug 29, 2026The location in the heart of Malmö is fantastic and the historic atmosphere is amazing.
Nothing. This is my favourite hotel in Malmö.
8/10
Reviewed Aug 29, 2026Dies schöne alte Hotel wird Raum für Raum seines Alters gerecht.
10/10
Reviewed Aug 28, 2026Hotel in edificio storico molto ben curato. Staff molto gentile e disponibile. Ottima colazione al piano seminterrato in una grande sala con il soffitto ad archi. È presente una piccola biblioteca nella quale potersi rilassare e prendere tè e caffè, con biscotti, h24 e gratuitamente. L'arredo di tutto l'hotel è in stile antico e in ottime condizioni.
7/10
Reviewed Aug 28, 2026Super Lage, netter Empfang
Koffertransport nur über Treppe zur Rezeption. Ich bin noch nie in einem Hotel am Ende der Frühstückszeit aufgefordert worden aufzustehen und zu gehen!!
10/10
Reviewed Aug 28, 2026The location, the hotel itself, the breakfast, the room was spacious well decorated
I did not find something bad
10/10
Reviewed Aug 28, 2026Tout !
8/10
Reviewed Aug 28, 2026die Lage war super und der Flay natürlich auch
aufgrund des Alters des Gebäudes ist Barrierefreiheit ein Fremdwort.
9/10
Reviewed Aug 27, 2026Super beliggenhed og hotellet oser af historie. Der er moderne kunst overalt. Personalet er meget imødekommende og venlige. Værelset var hyggeligt og rent. Morgenmaden er rigtig god og der er meget at vælge imellem. Vi har tidligere været på hotellet og vi kommer gerne igen hvis vi skal til Malmø.
Ingenting!
9/10
Reviewed Aug 26, 2026Goede locatie, in het centrum en vlot bereikaar met de auto Lekker ontbijt en mooie unieke ruimte! Leuke kamer en badkamer, mooi ingericht volgens de stijl van het hotel en het was een grote kamer. Zeer comfortabel.
Jammer dat de bar niet open was toen we er waren. Veel trappen vooraleer we op de kamer waren, minder handig als je niet goed te been bent of zware bagage mee hebt.
9/10
Reviewed Aug 25, 2026Unique hotel with amazing charm! Loved our stay here with the exceptional breakfast room in the cellars, having tea in the library, and tasty restaurants nearby. Close proximity to the train station.
Bigger cups for tea would have been appreciated.
10/10
Reviewed Aug 25, 2026Excelente experiência. Como se estivéssemos num filme antigo. Adorámos. Recomendo 100%
6/10
Reviewed Aug 25, 2026Tolle Lage in der Stadt, freundliche Rezeptionistin
Zimmer 101 im Hof war ungemütlich, sehr laut durch Müllabfuhr, Lieferdienst, Personal am Morgen. Koffer musste über Treppen getragen werden.
7/10
Reviewed Aug 25, 2026Väldigt centralt
Krånglig arkitektur för att hitta rummet
10/10
Reviewed Aug 24, 2026beautiful historic building with a stunning interior and beautiful art deco elevator. My room was very spacious and comfortable. Buffet breakfast was very good and served in an atmospheric cavernous room. Location is excellent, very short walk from the rail station and so close to the main squares. Would definitely recommend and would stay there again.
7/10
Reviewed Aug 24, 2026Trevlig personal ok frukost
Rörigt med frukost på flera ställen.Lite sötma rum o varmt
8/10
Reviewed Aug 24, 2026Excellent location, super friendly staff, nice old building emitting its vibe. Good choices for breakfast which was of high quality. The mattress in the bed was one of the best I have ever slept in.
For the price paid, I would have expected more facilities in the room and in the hotel (for example free slippers and robe, cleaning of the room without requiring prior notice, mini-fridge).
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Great location
- •Delicious breakfast
Areas to consider
- •Room cleanliness concerns
- •Issues with specific room comfort
Cleanliness
8.16/10Some concerns about cleanliness in the room and lack of shampoo and conditioner.
Service
9.13/10Friendly and helpful staff, particularly noted in several reviews.
Location
9.17/10Excellent location near shopping, restaurants, and transport.
Room Quality
8.12/10While some rooms were described as unique, others had issues with comfort.
Amenities
8.65/10Standard amenities were provided, though some guests noted missing items.
Value for Money
8.61/10Generally considered reasonable for the quality of stay.
Food and Beverage
9.16/10Buffet breakfast received positive feedback.
Overall Experience
8.63/10Most guests had a positive stay overall despite some issues.