Clarion Pointe Rimbey

Clean

My room I had needs new mattresses, or memory foam covers, the mattresses in my room are completely worn out, i only got average 3 hours toss and turn hours of sleep all 3 nights stayed, the nerve in my hips hurt badly, ended up sleeping in the room chair

The hospitality, cleanliness, and amenities such as the swimming pool and slides were commendable. The rooms were well-maintained and sanitary, and the breakfast offered was excellent. Overall, the stay was highly satisfactory. This hotel is recommended for travelers seeking a joyful experience, whether with family or alone. We all look forward to returning on our next trip to the same establishment.

The room lock system has been causing issues. We activated it two or three times, and the customer service representative apologized for the inconvenience, mentioning that it has been bothering them as well.

I liked the room and the swimming pool. The breakfast was ok and it was very nice that there was a pool table in the common room.

Hot tub switch wasn’t working properly and didn’t see any cleaning done at the pool.

It had alot of choices

The hot food was not to my liking. I didn't like the sausage the eggs were tasteless. The bathroom door needs to be fix it is very difficult to open and close. The exit door needs the handle fix , you have to be very aggressive to get it opened.

Close to the race track

Hot tub was too hot

Friendly staff

Price was high

Staff was incredibly accommodating and very friendly.

Had coffee only -- breakfast plans elsewhere.

Air conditioning fan was loud -- had to turn it off but then the room got too warm...

Good

The rooms are very large, easily accessible, and the staff were very friendly and accommodating.

The price is atrocious! It shouldn’t cost 190 for a night in a hotel

Comfort

Staff seemed grumpy

Continental Breakfast was amazing!

Surveys

bed was comfortable, staff was friendly

breakfast was NOT hot!- coffee and eggs were warm at best! chairback in room was broken. no shampoo in shower, only conditioner and shower gel.

Didn't have breakfast.

For being included in stay , it was ok

Great staff !

Well maintained property jacuzzi in disrepair but still useable. Breakfast fills you up good deal

Good stay.

It was in a quiet area

It was perfect

Everything was great!

Excellent breakfast and friendly staff. Kitchenette was nicely stocked. Fridge was cold.

I found the staff to be super helpful and very pleasant to deal with. The only downside was my first night because there were many families with kids so it was a bit noisy, but what can you do ?

The check-in was smooth, but neither the hotel nor amenities were explained to us. We also couldn't find a guidebook in the suite, so we were unsure of things like pool hours and how to work the fireplace. The room was mostly clean, but there were items left in the freezer from a previous guest, so that raises questions. The room was mostly comfortable, though quite outdated and in need of updates. I could hear other guests in the room above us, including their tv at 11:30pm. They only do housekeeping every 3 days, and thus a family of four will quickly run out of supplies such as coffee; they do not even offer turndown service. The breakfast service wasn't too bad. They had some hot and cold options. Be advised that they have a very hard cut-off time so do not even think about asking for a packet of cream cheese about 3 minutes after cut-off, or you will be denied and then spoken to in a very condescending tone by the girls working there. The pool area was nice and the kids had fun on the waterside. Overall I don't feel that I received good value for the room price, but as I said, the kids enjoyed the waterside.

was close to everything that a person needed staff was very pleasant always smilling and saying hello

Clean room great service next time I’m in Rimbey I’d come back

Quiet location, great pool and slide!

For a small town hotel amenities and service was excellent. Definitely will stay here again when visiting family

Breakfast was not good. Tables were dirty most of the time and there was never enough food when we attended!! We mentioned the lack of food to attendant but nothing was done. Thought they were kinda lazy!

This is a comfortable hotel with large, clean rooms and a comfortable bed. The breakfast was adequate with a reasonable choice of food. The hotel has the added bonus of a swimming pool and gym. The staff were very helpful.

Comfortable room and great staff. Good breakfast. Our toilet was a little wobbly, that’s all. It worked fine though. Kids loved the waterslide they have.

Good stay. The room was a touch dirty when we arrived, but nothing that made us question our stay. Pool was also great.

Convenient location for attending a wedding.

The young man at the front desk (Riley) went above and beyond for my mother and I during our stay, absolutely wonderful service, very clean and quiet room

Wall heater A/C unit very noisy

Really great check in experience, and felt right at home there!

Difficult to review as we checked in in the late afternoon, went out to visit, came back late, slept and left early.

Noce hotel

Room was very quiet even on the long weekend. Breakfast was good. Beds comfy. No complaints.

Excellent accommodation

Nice hotel a bit dated but clean and staff very friendly and helpful. Breakfast was great

Good place to stay in Rimbey.

Nice to have tea and hot water available. Also nice fitness room

Everything was really good super clean, friendly, helpful, the only that was great was the beds they were both pretty dated other then that it was a really great stay!!

Friendly staff

The hotel staff was extremely helpful and kind. We travelled with a small dog and the pet friendly room we stayed in was really clean, and surprisingly very spacious. I wouldn't have ever guessed that it was a pet friendly room. We will happily book again if we're ever in Rimbey again thank you Clarion

No front desk staff when I checked in. Had to phone and phone and waited a long time for someone to show up. Breakfast was not good.

Pool was a little cold, but everything was great!

the breakfast was good. the location of the facility was great easy to find.

10/10 for the price. Absolutely no complaints.

I was travelling solo and they only had a ground floor room to offer me which had a door to the parking lot. I had to pay anyway and left to drive home. Do not make the same mistake I made, please be aware this is a motel.

Room was great with 3 large beds for all adults and children. Pool was great, kids loved the slide! Water could have been warmer!

The hotel was very inviting, staff were pleasant and helpful. We had a small dog so had a pet friendly room on the main floor. Room was clean I appreciated that there was a back door entrance to the parking lot so I could take the dog out when needed without going through the hotel. Breakfast was excellent, hot and cold choices. Excellent coffee. I would stay again if in the area.

Older setup but was up well when built and management put upgrades like adding an A&W at the end of the building.never used it but I think good idea if you have kids.all-n- all thought the setup was excellent

Clean room, comfortable bed, Parked right outside the door. The shower pressure was a little high. Sprayed water all over the bathroom floor. Lots of towels tho.

Very good

Good - Clean, pleasant Not so good - Attached A&W patrons taking up hotel's priority parking, more handicap stalls needed

The breakfast was better than I expected.

I was disappointed that there was not a proper restaurant.

They took a deposit and never returned.The deposit.

tasty and filling

heating and cooling unit was loud and vibrated

Clean quiet hotel, decent breakfast!

Loved the staff, loved the breakfast buffet. Loved our room.

The pool was freezing, like not just cold. That you can adjust to quickly. I mean really really freezing. So sadly we couldn't enjoy it, like expected. We really love swimming so we always take into consideration when choosing a hotel. So it was a bit disappointing. Other than that, everything else was lovely.

Good breakfast, although it would be better if they offered more options of fruit, especially fresh ones.

The carpet and the furniture made the room look outdated.

Very nice, clean hotel. It was not overly busy and we enjoyed the pool and hot tub. Our room was very nice and the breakfast in the morning was superb with some hot food options (scrambled eggs, hash browns, sausages, fresh waffles and so much more). We will be back. Highly recommend.

Everything was good, except for noisy guests that were yelling and fighting till 3:30 am, below us !

The front desk staff were welcoming and friendly. Riley was very helpful and answered all our questions cheerfully.

It was a nice stay.

Not to busy, quiet and tim hortons just a block away.

Great Stay! Big shout out to Ryley. 10/10 customer service

Great stay. Clean and friendly service at check in/out

Nice big pool with slide great for family

Clean and well kept

I really like the morning choices for food...My room's linen was white and well made, and very neat. liked the new thermostat on the wall..nice black out curtains.. Friendiness of staff on the desk, and even the cleaning staff

Lovation was great

Nice quiet hotel. Great staff

Nice quiet, clean room. Comfy beds, great shower. The Breakfast is great with a lot of variety.