Aquarius Vacation Club at Boqueron Beach Resort

Property is dated , need some update the pool was dirty , even if you rent the biggest room they only give you one parking spot complicating the experience for bigger families that need 2 cars. Obly obe restaurant on site very limmited optiins.

Family friendly. Good place to share with family and friends.

Pros: Great and friendly staff, they are true professionals and problem solvers/ Fridge/ toiletries / view from balcony was amazing/ hairdryer/ arcade/pools/vending machines/ gated parking lot/ felt safe/ Cons: They will charge you a $150 deposit money (which I didn’t know) Rooms are very cold and you can’t change air conditioning settings. Pools don’t have lights so they get dark at night (unsafe) Parking fee $5.00 Lost key card or towel card fee $25.00 Lost key ( which you need to access the beach) $100 Restaurant closes at 4:00 Tv wasn’t working due to “cable updates” Would I stay here again? Sure!

Good

Loved this place!

Very upsetting ! I was not informed about the was no internet or TV working in the room at time . Not even at checking time I found as I was already in room. And all I received was an apology what I’m supposed to do with that with my stay off 6 days! Unacceptable!!!

Poor quality towels & bed covers. No water bottles available for guest,as other hotels I stayed in P.R. gave us 2 waters per day

Great vacation

Limpio buena ubicación

Staff were super friendly. We visited in the off season and were given an upgraded room without having to ask. Appreciated this gesture!

Muy buena ubicación. Excelente

Excelente servicios

Safe

Perfect place to stay in Boqueron. Can’t wait to come back!

It has good facilities and is located very close to everything.

Great staff, rooms are spacious, will need some renovations soon

We had a situation were there was water coming from the ceiling of the room and falling to the bed area in the middle of the night due to problems with roof and clogged ceiling. We were moved at 3:00 AM to another room. The whole weekend rained torrential downpours maybe that caused the problem.

Nos gusta quedarnos aquí por la facilidad de movimiento hacia el Poblado y la Playa

La check-in fue rápido. El cuarto limpio, el aire estaba liqueando y tenia esa parte del piso mojada. no habia hielo disponible en la nevera del primer piso, ni agua en las maquinas de coca-cola. la piscina está bien, el restaurante también y el camino a la playa de boquerón y el poblado, excelente!

The Stay was not smooth this time. There was no tv service at all. There were no electrical outlets to connect my CPAP machine. I use the machine because I have Apnea. The front desk provided an extension cord to resolve the issue. Other than that I have no other comments.

We are coming back in November.

Perfect location

I've stayed there 2 years in a row and it was very pleasant.

Loved that we could walk to the beach or enjoy The pool. Loved the area everything was close by and the staff was very nice

The first floor had poor air, the area was hot.

Acogedor y muchos lugares cerca para visitar.

Excelente servicio todo el personal fue muy amable.

Excelente para quedarse en familia, habitaciones grandes, limpias, con todo lo necesario. Acceso al poblado y el balneario. Piscina cool para los niños.

Excellent

El lugar, la ubicación y el ambiete son espectaculares. Lo unico que le cambiaría sería que tuvieran smart tv.

It’s a simple resort but a great place to relax and spend time with the family. The cleanliness needs to improve a bit. Other than that a great place at a great price.

Wonderful and very convenient

Pool was very dirty with tree leaves, dead flys and bees, bird and iguana poop. Didn't smell like clorox. Living room tv was not working. Hot tub has mold on the massage pump. Pool restaurant closed very early. Only one car per reservation even tho if you book the big room.

Amazing place and better location. Excellent food and pool area. El poblado super fun!

100 % coming back!

We booked this hotel 2–3 months in advance for an event in Cabo Rojo. I personally booked 5 rooms, and one of my family members booked 2 additional rooms. When we arrived to check in, the hotel told us they were overbooked and that they could do nothing about it. Out of my 5 rooms, they cancelled 4, and for my family member they cancelled both of theirs, leaving most of us without a place to stay. They asked us to call Expedia, but it was a Friday night and Expedia didn’t answer for nearly 4 hours. When we finally got through, their only “solution” was to place us at another hotel an hour away from Cabo Rojo. To make matters worse, the hotel staff admitted that this “happens all the time.” Which was unacceptable, especially since some of my family flew in from the States for this event. We were there right at check-in time (3:30–4:00 PM), yet they had already given away our rooms to others who checked in earlier. Overall, this was a horrible experience. Not only is the hotel a far drive from San Juan, but you also can’t trust that your reservation will actually be honored when you arrive. Never booking here again. Also, they never answer the phone.

Great location near several beautiful beaches

Familiar, tranquilo, excelentes facilidades. Recomiendo que se asigne estacionamiento por apartamento.

This was hands down one of the worst hotel experiences my family has ever had. We booked 6 rooms months in advance (4 under my name and 2 under a relative’s). When we arrived, they told us they were “overbooked” and had already given away our rooms. Out of my 4, they cancelled 3. For my family member, they cancelled both. So basically, almost everyone in our group was left without a place to stay. Since every other hotel in the area was already booked, we had no choice but to squeeze as many people as possible into the one suite they left us with. You’d think the hotel would at least try to make up for their mistake, but no. They refused to give us extra parking for the extra cars, saying it was “one car per suite.” Seriously? After cancelling nearly all of our reservations, they still made it difficult for the few of us left to park. On top of that, the front desk had no solutions besides telling us to call Expedia (which took hours to get through), and they admitted this kind of thing happens often. Completely unprofessional and irresponsible. If you value your time, money, and sanity, stay far away from this place. Between the overbooking, no parking, and complete lack of customer service, it’s not worth the headache.

Nice stay for family

.

Everything

Not front desk after 10, not phone in the room, if you need something you need to go down to the desk, room noise

Very nice place

Excellent

There was no internet or cable or wifi my entire stay. The room was cleaned once my entire stay

El cuarto muy lindo y limpio. No me gusta que no tiene S-Mart TV y la piscina están muy sucias y tienen limo. Aparte de eso todo excelente.

Need some renovations, but it’s still good, nice place and the location i love it

Great Location

El acceso al balneario y al poblado desde las facilidades es un plus.

Need to clean the pool more often

Localizacion y amabilidad del personal. Su restaurante Piscis es muy bueno tanto la comida como el personal.

The location is great! However, The hotel needs to be cleaner, the beds had gnats on the sheets, there was bird poop dropping around the property, by entrance & pool. and the are a always in the pool. The pool has too much chlorine and bird feathers. The kiddie pool was cooler than the full size pool. The property has been around for ever, it needs to be renovated.

You have access to everything very close.

The desk staff were super nice. It was a lovely night stay during our vacation. Wish we had more time.

I loved that there was easy access to the beach and to the bars and restaurants

Fabulous area by the main Boquerón area. The room was comfortable and had a lovely view even on a less than sunny day. The parking situation is crazy with double parking necessary but as we were there only a few nights it didn’t affect us much. Would stay again for a short stay.

Few steps to the downtown and beach.

Walking around with

👍

Everything was good but rooms need upgrading, i.e. microwave rusty inside and coffee makers did not work..etc..

Las iguanas paseandose por la propiedad

Tíos is my 9 time in tris hotel as always fantatic

Walking distance to beach and El Poblado, restaurants.

Great place

The place is very nice, close to beach and town for restaurants. The pool was very unsanitary and inside the room the outlet situation was very scarce and positioned away from the bed, just made it hard to charge and use the tablet or phone, extra hooks in the bathroom were missing. Overall apart fro these details it was very nice and relaxing.

Muy bien localizar

Good place to visit and relax

Facilidades muy bien cuidadas. Lugar super céntrico con acceso directo al poblado y al balneario de Boquerón. Fuimos en familia y la pasamos espectacular… Volveré nuevamente…

Its super dated but decent for the location. No frills. It is behind a national park and little area if standing water so there are millions of mosquitoes and it is difficult to keep them out of your room. Very close to boqueron beach which is awesome but there are a ton of bugs. Very convenient location and you have access to the little poblado across the marina which is cool, but thats about it.

Very safely

Coming back in December—we loved it, for the fourth time in one year.

Good

Comfortable bed

Éramos solo dos personas, y decidimos coger el cuarto grande para poder usar el jacuzzi pero no tenían calentador. Lo notificamos rápido que nos dimos cuenta y nunca pasaron a arreglarlo. los televisores son viejos y no sé puede ver películas atraves de Netflix ni ninguna otra plataforma. notificamos los problemas en el front desk y dijeron que iban a arreglar eso cuando nos fuéramos.

Lack of internet not allowing me to track the weather and news

Great location. Friendly staff.

Loved everything about the property; only thing I would suggest is updating your POS software to accommodate credit cards such as Discover. Many people travel with it and not being able to use another card almost left us without being able to stay. Lovely staff and helped me use a deposit a different way. They were friendly!

The best location at Boqueron, beach and restaurants at walking distance with some privacy...

Perfect for a relaxed vacation

Me gusta pq no tengo q mover el vehiculo para ir a la playa y el poblado.

Bedconfort excellence

Close to the beach

Habutaciones super limpias pero necesitan remodelacion.

Excelente ubicación, super limpio y acogedor. La atención del personal es excelente. Super accesible.

Me encanto el hote Y su personal es muy amable

More options for food after 4:00pm monday to thursday

My family and I really enjoyed our stay; we stayed at a villa and was very comfortable with all the immediate necessities available; music at the pool would be a plus. Many bar and grill options available at the poblado; really enjoyed the music and the sights.

Quedamos complacidos con la estadía. El servicio del Personal fue excelente. Destacamos su amabilidad y accesibilidad. La habitación fue muy cómoda y super limpia. Nos gustó la piscina, el acceso a la playa y al poblado. Como crítica de las facilidades: la alfombra del pasillo lucía deteriorada y había olor a humedad en el trayecto a la habitación. En lo demás, muy bien!

Walking distance to Poblado, Restaurants and beach.

Excelente acceso a playa y piscina. Buena comida y bar. Solo que el horario del servicio hasta las 4:00 pm no fue suficiente

.

We will stay again in this hotel. The staff was excellent. It is accesible to the beach and the restaurants. The rooms were comfortable and clean. The pool area was good but it needs more care in the kids area. They need to control the bees.

Nice location near the beach, the water park for kids and el Pueblito. Loved how pleasant was the restaurant staff. I would recommend this location.

Muy buena ubicación cerca de todo

Un like the curtains. They are broken to up/down

Great people clean room very well but the hall ways were very dirty no vacuum on the rugs. Also when traveling with kids the wifi needs to work I had no wifi we would reboot it and not even three mins it was down. So for me a big zero.

Great experience and great staff

It needs a little tlc the carpets of the first floor and the pool cleanliness, because the water was kinda cloudy in the afternoon. But in the Suite was everything excellent, the staff is really attentive, the near by beach is beautiful, love the proximity to Restaurants and that everything is in a walking distance.

Las areas muy deteriorates, la habitation con un mal olor a polvo. Las alfombras del pasillos sucias. Las Puertas de la habitation, no se podia abrir. El Aire a penas enfriaba.