Best Western Hotel Arena vs Similar Hotels

Many comments about small/cramped rooms, narrow or creaky beds, noise and awkward layouts (bath next to bed) — mixed but leaning negative on comfort/space.

Rooms were mentioned as small and somewhat noisy.

Mixed reviews on room comfort and noise levels.

Some rooms perceived as outdated, with issues like cold temperature.

Multiple reviews report unclean rooms, stains/hair, moldy shower areas and bad smells — cleanliness is a clear weakness.

Several comments indicated cleanliness issues, especially with the bathroom.

Several reviews mention issues with cleanliness and maintenance.

The room was clean, though some reviews mentioned older facilities.

Consistently praised for being very close to the city centre and transport — location is a major positive.

Conveniently located near attractions with easy access.

Location is decent but some reviews mention difficulty with transport.

Centrally located and convenient to attractions like Liseberg.

Staff repeatedly described as helpful, friendly and quick at reception; service is frequently praised.

The staff was frequently noted as friendly and helpful.

Positive sentiment about the helpfulness and friendliness of staff.

Very welcoming and helpful staff, consistently positive sentiment.

Breakfast is often described as very good/stunning and staff serve well, but the breakfast area is small, limited variety (less fruit) and can require waiting for coffee/space.

Breakfast was generally praised but faced some critiques.

Breakfast was frequently highlighted as a strong point.

Breakfast was generally praised as excellent.

Mixed reports: good secure parking and all-day coffee/cookies, but missing in-room fridge, problematic HDMI/TV access, no fans/AC and some odd in-room features (jacuzzi).

Basic amenities were available, but some guests found shortcomings.

Guests enjoyed the amenities, but some reviews mentioned lack of certain facilities.

Good amenities like breakfast and coffee; however, some snacks availability issues noted.

Several guests felt the hotel was expensive for its standard and called out poor value for money.

Good value was highlighted, especially with breakfast included.

Good value indicated in several reviews regarding the price and services offered.

Considered worth the price, especially with the included amenities.