Jardin Lalla Meriem
Jardin Lalla Meriem, Battoire ⴱⴰⵟⵡⴰⵔ باطوار, Agadir, Pachalik d'Agadir ⵍⴱⴰⵛⴰⵡⵉⵢⴰ ⵏ ⴰⴳⴰⴷⵉⵔ باشوية أكادير, Morocco- Park
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Luxurious Spa and Recreational Amenities
Indulge in massages at the spa and cool off in one of the 2 outdoor pools. Nightclub and tennis courts offer more excitement for your stay.
All-Inclusive Dining and Drinking Options
Enjoy meals and beverages at 4 restaurants and 4 bars/lounges. Don't miss the complimentary buffet breakfast.
Convenience and Comfort
Stay connected with free Wi-Fi, and enjoy the convenience of amenities like dry cleaning, multilingual staff, and conference space.
Book your stay now at Riu Tikida Beach - Adults Only - All inclusive for an unforgettable Agadir experience!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
2 Twin Beds
431 sq feet
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Mini-fridge and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
40 m2
In-room amenities
2 Twin Beds
431-sq-foot room with a balcony
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Mini-fridge and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, desk, and phone; rollaway beds (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 3 guests
3 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
40 m2
In-room amenities
2 Twin Beds
431-sq-foot room, balcony with partial sea views
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Mini-fridge and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
3 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
40 m2
Partial Sea View
In-room amenities
Pets not allowed
Property confirms they are implementing guest safety measures
Service animals not allowed
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Essential workers only - NO
Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
Staff wears personal protective equipment
Temperature checks are available to guests
Food service has been amended for enhanced safety
Caters to adults only
Property is cleaned with disinfectant
Reservation might be required for some facilities onsite
Social distancing measures are in place
Professional property host/manager
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Property does not require health documentation at check-in
Shield between guests and staff in main contact areas
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Nice comfortable beach front hotel with excellent staff. Adults only. V clean. I was worried after some bad reviews but we had a nice stay. Q a few older people - and mostly French and English - and a lot of people who never leave the pool. V comfy loungers and double bed loungers. I did pilates and stretch classes which was nice option to have. Q an over priced spa which I didn’t use. Food was good though we did tire of varying (but delicious!) tagines every lunch. Weak link was breakfast - some fresher pastries and better coffee other than machine coffee would’ve been nice. Staff are smiley, attentive and v hard working. Evening entertainment available and we saw a good dance show which was good but we don’t tend to worry about hotel Entertainment. A nice hotel with v clean and spacious beach and promenade. We will return to Morocco.
Categories Blog Jackson Thanks for your review! TUI logo TUI Your review is pending.Read more Jackson 24 reviews GB Rated 5 out of 5 stars Another wonderful North African… Another wonderful North African holiday, this time at Tui Blue Riu Tikida Beach hotel in Agadir, Morocco. A really beautiful hotel – we are already pining for the fabulous gardens, exceptional food, friendly staff and those two amazing pools. In the many outdoor pools I have swum in, none has ever been so well-heated as the smaller pool at this hotel. Of course, it could be something to do with the energy of the amazing Sara from the animation team, who led the daily Aqua sessions, alongside all the other classes she ran so well. We loved the friendliness and mix of different nationalities staying at the hotel. The hotel is well located, just a few steps to the beach or a great stroll (or run) along the seafront into Agadir. Getting around is easy with a nearby bus stop and lots of cheap taxis, just 20 MAD to the Souk el Had. Agadir is a fast-evolving modern city, so you might not get the traditional feel of other Moroccan cities, although the hotel itself is beautiful and in a very traditional style. But it's a great place to be, and you can easily get out to smaller villages in the mountains or further down the coast if you hire a car. Tui runs various trips – we especially liked the Middle Atlas and the women's argan cooperative. We had a great guide called Rachid, a true storyteller who could make facts and figures fun!
First time at this hotel. Reception staff/manager very helpful when we asked to change our room. Hotel rooms and public areas all good. Our issue was with the staff in the restaurants who seemed to be under the impression they were there to chat with each other and not work. There were a handful who were professional and we endeavoured to sit in their areas.
Amazing hotel don't be put off by the negative reviews. I booked the hotels in a rush after my holiday to Dubai was cancelled 3 days before travelling. Once booked I viewed the reviews and was starting to regret the lack of research. The hotel is situated on the promenade and is ideally located for the beach and walking out. If you want to visit the centre of town, cable car or marina there are always taxis near the hotel as these are about 40 mins walk. The hotel is spotless and the cleaners are friendly and can't do enough. The bedroom was spacious and it had a lovely view over the pool and side view of the sea. There is a small fridge and kettle in the room which is great to keep drinks cold. The room that we had was on the second floor and was quite and had morning sun. There are 2 outside swimming pools with the smaller one heated. I swam in the larger pool most days which was initially cold but fine after the first few strokes. The restaurants has a huge selection of food for breakfast, lunch and dinner with a good selection of meat, fish, vegetables, salads, pasta, pizza and much more. The restaurant / bar staff are friendly and efficient. They are more attentive to guests that provide tips but if you do not wish to tip each time you will still get good service but not as attentive. The exercise classes provided each day by Sara from TUI Blue were excellent. The exercise area outside needs cleaning due to dust / bird poo and this was not done at all for the week I was there despite requests by guests and Sara. Whilst at the hotel I had my birthday and without any prompting / request a vase of roses was put in the bedroom and I was provided with Prosecco and a birthday cake at dinner. A lovely surprise.
Exceptional value for money. Good location, clean, comfortable, pleasant staff, and wonderful choice of food and drinks. Being a Tui Blu hotel no children and leisure activities. Sara who led fitness activities was such a pleasant and knowledgeable girl. Unfortunately hotel cleaners seemed to be so busy cleaning the rest of the hotel they ignored her request to clean the fitness area. Ten minutes a day would have solved the problem. Definitely recommend this hotel. Really good value for money. People we spoke to had made several visits.
Well where do we start. We’ve just spent 5 days here for some much needed winter sun. The hotel itself is lovely, great pool and the rooms are nice and spacious. The only downside is the pillows are that big/hard we’ve not slept properly and had a bad neck/headache in the morning. 4 days in we’ve finally got some normal pillows after asking reception. The food can only be described as extremely average, in 4 nights we’ve had one nice meal. The breakfast is so poor - stale cereal, gone off milk, fresh omelette cooked in masses of oil which was inedible. We’ve been living off bread/toast. The lunch is okay, if you get a panini from the pool bar that’s your best bet but the chicken is questionable. The drinks are all local spirits, wine is okay if you get an ice cube in it. We’ve been drinking pina coladas which are the best cocktail by far. Mohammed has been amazing at looking after us and making sure we always had a drink in hand. We booked the À la carte restaurant hoping for a better meal and could only describe this as worse. The starter was okay but the beef fillet for main came with carrots and veg and nothing else. No sauce no carbs?? And the desserts - inedible. We both left at this point as we were so frustrated. The best meal we’ve had all holiday was some Doritos we got from a local shop, and an iced coffee we got when visiting the marina. Just disappointing for our first trip to Morocco.
The good? This hotel is lovely. Well laid out, huge pool (not heated so too cold to actually get in in Feb), lots of lounger space, nice staff. The rooms are large and have everything you need but also have those glass bathroom doors that don’t close so not great if you’re with friends. The place is clean, there’s lots of indoor seating. The souk. Huge and Deffs worth a £5 taxi ride. The not so good? The food. There’s plenty of it but it all tastes so bland. The daily tangine was plain and watery and most meat was cooked til it was dry as a bone. Decent pizza. Panini a life saver. Huge selection of deserts that look beautiful but have zero flavour of anything. Think dust. Ok ice cream. The beach. This is a surf beach with rollers coming in off the Atlantic. There are no gentle lapping waves and you won’t be getting in without a wetsuit and a rescue jet ski. The worst? The bar selection. There is ONE brand of wine available in white, rose or red. Think vinegar. I’ve no idea how the French guests didn’t riot. There is one local lager on tap which left a soapy taste. No other options. The cocktails are all premixed in jugs, all taste the same (tooth fizzing sweet) and are made using some sort of diluting juice - the fruit juice has never actually been inside a fruit. The beach walkway is nice but there’s nothing round about to walk to unless half built concrete structures are your thing. The ‘marina’ looked abandoned. In summary. This is the only all inclusive holiday I’ve gone on and LOST weight. 2lb off. Move over mounjaro.
We had a wonderful time at this hotel. The hotel has a wonderful setting, with the promenade a few steps away and the pool area is lovely. We were also very lucky to have some amazing weather. We also thought the food was excellent, especially the different varieties of fish on offer. The rooms are lovely, we were put in a room overlooking a hotel that was being renovated, when I asked if we could be moved, nothing was too much trouble and they did indeed move us to a room on the opposite side of the hotel overlooking the pool. The entertainment was hit and miss, we also enjoyed the dance troop and the band on our last night, but the other evenings were not so good, we do feel this is an area that can be improved. In summary, we loved our stay here and are already looking to book again.
We have just returned from our third February stay at the Hotel Riu Tikida Beach, and once again the overall experience was very positive. The hotel itself is beautifully maintained and the staff throughout are consistently friendly, professional, and welcoming. Our bedroom was excellent — spacious, comfortable, and kept in immaculate condition. The housekeeping team did a very thorough clean every day, fresh towels were provided daily, and the minibar was replenished regularly with soft drinks. The bedding was also extremely comfortable, which made for a very relaxing stay. The pool area is very well maintained and a lovely place to spend the afternoon. We stayed on an all-inclusive basis and the food was consistently very good throughout our stay. Breakfast, lunch, and dinner offered plenty of choice and variety, and the restaurant staff were always attentive and helpful. As always, the Moroccan hospitality was warm and genuine, and we were fortunate to enjoy excellent February weather. However, the one area where the hotel fell short this year was the evening entertainment. One night featured a dance troupe who were excellent and very enjoyable. Unfortunately, the entertainment on the other nights was disappointing and well below the standard we experienced during our previous two visits. One singer in particular struggled with the songs and even got some lyrics wrong, which made the performances difficult to enjoy. Activities such as musical bingo also felt rather basic and not really what one would expect from a four-star hotel. Another issue was the seating in the bar and entertainment area. Many of the chairs were very low and quite worn, with little padding left, which made them uncomfortable, particularly for the age group the hotel tends to attract at this time of year. It is a pity, because in most other respects the hotel excels. The rooms, cleanliness, food, facilities, and staff are all excellent, creating a very enjoyable holiday experience. However, the evening programme is an important part of the overall stay, especially during a week-long visit. We will certainly return to Morocco again next year, as it is a destination we enjoy very much. However, unless the evening entertainment and seating arrangements are improved, we would probably choose a different hotel next time. It would be wonderful to see the standard of entertainment return to the level we experienced during our first two stays, as the hotel otherwise provides a fantastic holiday experience.
Arrived Thursday evening to be shown to one of only 4 rooms in the hotel without a balcony, only a tiny window. The room is also right opposite the lift so constant noise from other guests using it. The fridge does not work, the bathroom lights flash like a disco and the shelf for soap, shampoo etc in the bathroom is hanging off. Today (Saturday) I returned to the room from the pool at 4pm to find the door unlocked and a red light showing on the handle. I could have lost my iPad, golf clubs etc etc. Reception now ask that I stay in the room until maintenance get her to sort it out, guess what, the maintenance guy is not on site! How long do I have to wait? This is the worst start to any holiday I’ve had in 20 years and I won’t be coming back to this hotel again.
Just recently returned from Tui Blue Riu Tikida Beach Resort. Weather was not great but no one could change that. Positives- Lovely adults only hotel. Right on the beach promenade so was ideal for walking. Room was good size and had all the amenities you required. Cleaned on a daily basis and new beds were put in whilst we were there. Fridge contained cans of soda and bottle of water on arrival. Water bottles replenished each day but cans of soda weren't. Wasnt too sure if they should have been. Room was on the second floor and overlooked a hotel that was being refurbished, but the noise didn't bother us as the work happened during the day. Tui reps were great and were never too pushy. Always stopped and chatted. Entertainment was average but something to sit and watch or listen to each evening. Plenty of seating areas indoors and out. Had one visit to the Al la Carte which was very nice. If we could of we would have returned. Entertainment bar- Staff friendly and always came round asking if you wanted anything. Negatives- Food in the buffet restaurants was often luke warm. I know that there was a microwave but who wants to be microwaving their food!. Coffee pot and tea urn at breakfast was lukewarm. Ended up just using the coffee machine as the water from there was hotter. Swimming pool- Never did I see it being cleaned the whole week we were there, despite seagulls and pigeons using it for splashing around in if no one was in the pool. On occasions serviettes had blown into the pool and remained there for three days before I removed them. The hotels clientele consisted mainly of English and French. We felt that the French got preferential treatment around the pool and in the pool and snack bar. We never got asked for a drink here but the waiters would ask the french guests. Guests probably got better service if they tipped upfront but i personally feel that you shouldn't have to tip to get good service. We have travelled to many countries and have stayed in many hotels and are happy to tip if you have had good service which we do. I gave the hotel 3/5 because of the issues that we encountered. Would i return? Yes if these issues were corrected.
The 3 was for the hotel itself. The catering deserves nothing more than a zero. Food on the majority of days was lukewarm warm - the chicken during the early part of our stay was not cooked through which we assume is what caused the campylobacter my husband succumbed to with the result being he lost half his holiday and also a week sick off work upon returning to the UK. We raised our concerns about the fact that the food wasn’t warm enough and the response was “ we will put it in the microwave” hardly a solution to undercooked food is it! The pastries were invariably either stale or undercooked everyday and all the food wasn’t uncovered which seems very odd. The lunchtime buffet in the newer building seemed a little better as there was not so much on offer however the same issue seemed to be happening there - the hot food was just not kept warm enough. For the first few days the coffee from the machines was not drinkable - I don’t know what they had done to it but it was just disgusting. To make matters worse the milk provided on the last day was off! I dread to think how they manage in the warmer months if they can’t even get the basics right during the earlier part of the season. We visited Agadir last year and stayed in the hotel next door, which by comparison (on paper) would be at best a 3 star however after staying in the TUI hotel it was way better catering wise than this supposed 4.5 star hotel. How they have that rating I don’t know - I guess it’s because it is on the beachfront and has a nice pool area! It’s certainly not for the quality of drinks or food! We are so disappointed that our return to TUI (after a bad experience some years ago) has ended in such a way - they need to review their catering arrangements to ensure everything is as it should be. Will I go AI with TUI again - definitely not. Will I use TUI again - it would take a lot to entice us back considering how ill my husband has been. This was supposed to be a nice break with friends, how it turned out was far from that! I just hope that TUI take this as seriously as it should considering that our GP has had to notify the authorities due to the severity of this illness. Agadir itself is great as are the people - just a shame that bad hygiene/cooking practices led to such an awful experience.
Every time I arrive in the hotel it feels like coming home. I was lucky I had 5 very nice and sunny days after a week of a lot of rain. It was a bit cool in the morning but I still managed to sleep with an open balcony door and could hear the waves of the ocean in the night...lovely !! They have renovated the restaurant near the sea front - it looks nice. I hope the tourists will respect the new seats and don't sit with wet clothes on them. They were renovating the cupboards, doors and woodwork in some rooms near to my room but the noise what not annoying as they worked during the day. As always it is the staff in this hotel that makes my holidays: Brahim, Abdu, Mohamed, young Mohamed, Hela, Karim.... I enjoyed your kindness and your enthousiam for the Moroccan football team. They deserved to win the finale.
Our second trip to the hotel, we arrived at approximately 2230 there was no provision for food so we went to bed hungry, this was disappointing as in other properties a snack has been provided to late comers. I had checked in online in advance of our stay on the RIU app which saved time at reception, we were acknowledged as returning guests by the team member who gave us our keys, our request for a quiet room was recognised but sadly, the special occasion we were celebrating was not acknowledged. We had a standard double room which was a bit rough around the edges – curtains falling off their runner, bathroom mirror falling off the wall and a broken bin in the bathroom – all things that a quick quality check in between guests would have easily spotted, we reported and they were fixed the same day. The room was clean and comfortable, with ample storage space. The fridge is supplied with water and soft drinks, I had to request replenishment when they were all consumed. The bath towels are small, thin, grey and threadbare. No goodies are supplied in the bathroom apart from shower gel. The shower was slow to drain and quickly became a paddling pool. As others have mentioned, prime location sunbeds get reserved at early doors, that said, there are more than enough to go around if you aren’t overly fussy about where you sit, my only gripe is that they aren’t wiped down by the cleaning team. Pool towels are provided and can be swapped for clean replacements without any restrictions. Food in the restaurants is acceptable, towards the end of the week the choices became repetitive, we did not use the a la carte which would no doubt provide further options. The Christmas gala meal on 24 December was very impressive. It is irritating that waiting staff reserve tables for guests by pouring glasses of wine to give the impression that they are occupied. There is plenty of space to relax. Evening entertainment was typical, with the anorak wearing gentleman singer being particularly memorable for all the wrong reasons. On one occasion we returned to our room for the night at 2130 to discover that maintenance was being carried out in room next door – installation of fixtures and fittings that was accompanied by lots of banging and the use of power tools. We phoned reception to ask when the noise would abate, they denied there was any work taking place! The noise continued and we had to complain once again in order to put a stop to the work. Reception staff aside, the staff are the hotel’s greatest asset. They cannot do enough to make sure that your stay is comfortable. One major issue worth raising is security, during our stay a housekeeping trolley was left in the corridor outside our room with passes unattended. There is a safe provided in the room, where we stored our valuables for the duration of the trip. Upon our return to the UK we discovered that we had a shortfall of £20 in the cash that we had taken with us, I had withdrawn a specific amount for the trip to exchange for Moroccan dinar if it was needed, and the notes were the only ones in my purse together with the cashpoint receipt, apart from walking locally, we didn’t leave the hotel during our break so had no need for local currency. I mentioned at the start of my review that this was our second visit to the property, after our first trip I had some fraudulent transactions on my credit card that originated in Morocco. I did not use the credit card in during our first trip, but it is coincidental that it was also left in the safe for the duration of our stay. We had originally booked to go to the Canaries for Christmas, something that we have done for the last 10 years, our change of plan was absolutely the right decision. This holiday was extraordinary value for money in comparison and despite some of the irritations mentioned, we will certainly consider a return during the festive season next year.
Thoroughly disappointed. Went in October. Initial room had strong waft of drains. Second room had strong waft of drains. Shower blocked fixed after a day. Offered a 3rd room but gave up as so time consuming. Food quality poor often not hot and variable in such as uncooked hardboiled eggs and inedible scrambled eggs. Construction work outside room for 8am. TUi have failed to deal with this complaint just got fobbed off by customer. Service offered £125 compensation, this does not reflect how poor holiday was. This is all compared to a TUI hotel in Marrakech which was faultless. Will not use TUI again.
On the face of it a lovely hotel, but after spending 4 nights here you start to see through. My friend experienced extreme stomach cramps and was in pain I could not sleep due to his screaming in the night and constant visits to the toilet. We tried to work out what it could be, perhaps the salad? After further investigation we found out it to be the bottled water they serve here, it is not always sealed and we noticed especially at lunch time half empty bottles of water, unsealed bottles. We then found out that they had been refilling bottles with non-potable tap water. I asked the family next to us how they were enjoying their holiday at lunchtime in the pool restaurant, all Okay apart from their son had been in bed all day yesterday with stomach pain. I asked him what he had been drinking - and then I noticed he was sipping the water as I was asking the question. I told him to stop. We must all check the seal on the bottled water. To a local Moroccan stomach the tap water may be okay, but to tourists it is not and highly dangerous. In the bedrooms they do not even have the sign on the tap saying non-potable. But to serve refilled bottles of water in the restaurant is a big no no. I looked at where they store the water, and found several unsealed bottles in ice, ready for the next poor guest. This is unacceptable and I will be contacting the local health department, TUI, and RIU and the GM directly. Effectively this Hotel could be closed down due to further notice. Such a shame, as the house keeping staff are so friendly and always provide sealed bottles of tap water. Because the pool restaurant is the other side of the hotel, I believe staff are to lazy to deliver these fresh sealed bottles. But I have also noticed it in the evening restaurant as well. Be careful in both what you eat and drink. Always watch the Bar Man make your drink, if he goes to back room, think about what he could be doing to your drink especially if you did not tip him or perhaps if he has a bad day. My tips are to be very careful, check the seal yourself and open carefully to make sure it is a brand new bottle of water. Do not let the waiter open it for you - that is a sure sign that it is local dangerous tap water. Here are my personal notes I made earlier for this review and also for the local health department/company head office: I am here now they are refilling bottles of water with non potable tap water and serving bottles unsealed. My investigation included first hand stomach pains all night and an investigation finding unsealed and half empty bottles specifically at the lunch serving restaurant by the pool. One waitress lady was very defensive over one bottle which was unsealed in her selection of ice chilled bottles and grabbed it off me. Speaking to another family their son had been in bed all day yesterday and was now again drinking the same water. I told him to stop. Check your bottles. When asking for a sealed safe bottle it is hard to find. Lunch restaurant midday is the culprit. The water is served unsealed. You are drinking non potable tap water. We are informing the Manager and health department. Have marked this hotel as Average due to other staff being really friendly. But the waitress lady (Hamza) and other staff in the restaurants know exactly what they are doing - especially when they are being so defensive and grabbing the bottle off me.
The food was so bland i came home addicted to salt! The rooms need a serious update. Staff were amazing but only after they had been tipped. The hotel grounds were lovely and in a good location. Unfortunatly its not a hotel to go to unless your over 50, entertainment wasnt very good. It was a lovely country that id go to again but would choose another hotel. Also the hotel is extreamly noisy from the nightclubs around and the renovations in the hotel that we were not made aware of before we went.
Lovely hotel, nice pool, great grounds and a lovely beach. Hotel staff are amazing and look after you all of the time. A great holiday, however the food needs to be slightly better. They talk about Moroccan spices yet no curries were served in 14 days and the food was bland with no flavour. We still.loved this hotel but the entertainment was poor, and would have been better just by playing music every night so people could dance too music. Playing music from the 80,s 90,s and any motown would have filled the dance floors. Your dj,s don't quite understand this. Overall, still very good. But could be better
Well this was our second visit to TUI RIU Tikida Beach and it did not disappoint. In fact it gets better and better. Excellent food, immaculate and spacious rooms, wonderful staff and incredible service. The hotel’s size is perfect - not too large - which means you easily get to know the staff and they get to know you too. They go out of their way to ensure you have what you need to make your stay as great as possible. I would like to give personal thanks / shout outs to: Hamza who kept us laughing and topped up with drinks around the pool. Mohammed on the beach who kept the private beach area immaculate and safe for the hotel guests. Faysal - on the bar in the evenings: what a gorgeous person inside and out! Always attentive and so efficient! Ilias who was only there for the first few days of this visit as he had to take time off to go and visit his sick mum. Again his service around the pool was notably helpful and kind. Yusuf in the bar in the evenings also went above and beyond with keeping us with a drink and snacks in our hands. Thank you Yusuf. And finally the spa - we had a beautiful Hammam experience and also a wonderful massage. Lina in the spa was so helpful! Also to the TUI team who ensured we had fun at the hotel with games and dancing and also had friendly advice and were ALWAYS happy to help - especially Laura, Karolina and Jose. Thank you all. We had a wonderful time and can’t wait to return. If you’re reading this wondering whether to book this hotel - all I will say is that people we spoke to there had tried several hotels in Agadir and this one was the only one they kept returning to. I have never stayed anywhere quite like it. Love it and can’t wait to return!
This was our first trip to Morroco. The hotel was spotlessly clean and the staff in the bars, restaurants and reception were all so friendly. Room was regularly cleaned with clean towels each day. The food was good plenty of choices. Drinks constantly topped up throughout. Good entertainment in the evening in bar Casablanca. Negatives were air con was not very effective but we had a ceiling fan which helped. Also on the app it states that you can’t reserve sunbeds however we found that unless you had your towel down by 7 am the best ones were gone. We ended up having to do the same. Having spoken to several people during our stay it seems people come to the hotel year after year and I can see why. It’s in a fab location with private beach area. All in all a great holiday and would certainly recommend
The rating given on the website states four star ,it’s a three star at best .If you want a good nights sleep,you need to request a room away from the night club Our room had single beds, not a fan All meals a buffet style,when we booked we were told there are three speciality restaurants.There was only one, there isn’t much of a variety of choices either We informed the reception desk there was no coffee in our room .On three separate occasions before they delivered some. To finish off the trip my wife contracted food poisoning in,we won’t be rushing back .
Fabulous hotel and brilliant staff. When we arrived we were unhappy with our room as was above the nightclub but this was quickly changed and we were lucky enough to get a room overlooking the beach with a huge patio. Beautiful! Loads of storage and the shower was unreal! The staff in this hotel cannot do enough for you, huge thanks to them all especially the amazing lady in Casablanca bar who never let our drinks run dry! We met an amazing group of people and had the best time. Entertainment was great too. Food was amazing although we preferred the buffet and did not really like the a la carte. Always something new to try. We will most definetly be back. Big shout out to Laura and Jose for keeping the party going all day!
Just got back from a 7 night trip to Tikida Beach. All in all we had a good break however certain areas of the hotel let down our stay. Originally put in room 252, all was good until we went to bed where music was blaring out until 5am the following morning from the Zanzibar club (which is open to anyone) and is located directly underneath this side of the hotel. On top of the music, because these rooms overlook the main road, car horns were peeping all night long - sounding as if on purpose. The following morning we complained to the Tui rep about the level of noise and by 12pm the same day we were moved to a new room. It was like this issue is common and the complaint was almost expected (there are other reviews with the same issue). The second room, 918 was based on the other side of the hotel which is completely in the shade which isn't an issue other than with no natural heat entering the room it absolutely stank of damp / must. The wardrobe doors and head board were wooden and it was like the damp had seeped into them meaning whenever you opened the wardrobe or sat up in bed, the smell of damp was horrendous. All of our clothes smelt damp and even the items placed in the safe had the same smell when we come to go home. The rooms were made up each day with fresh towels etc but for the last 2 days, the coffee & milk were not refreshed. Other than these issues, the room was spacious and nicely done. The food in the buffet restaurant was ok, very repetitive as you expect with all inclusive but warm and plentiful. The al a carte food was beautiful. Drinks were hit and miss depending which bar you used and the entertainment was good from what little we saw. All other facilities were good and the lounge area is done really nice and welcoming. I would recommend the hotel and would probably return hoping we didn't get any of the above rooms again.
This is our third year visiting this Hotel and it never fails to impress. This is an adult only Hotel, the only one in Agadir. The Hotel has beautiful grounds with gorgeous views of the sea from partial sea view rooms. The clay tennis courts are kept immaculately by MoMo. The tennis racquets and tennis balls are also of a good standard should you wish to use them. There is also a very reasonable gym as well as other activities such as yoga; Pilates & French boules. There is also a shuttle service to a nearby golf course. It is the staff that make this Hotel, they are all so helpful and cannot do enough for you. Our thanks to Yasine, Front Office Manager; Rushid, Porter and Mohammed in the Restaurant, as well as all the bar staff, they all remembered us from the year before and we didn’t want for anything, service with a smile every time. It is in a perfect location right on the sea front with access to a private section of the beach. There is a 7 km promenade to stroll along which takes you to the marina.
We have just come back from a weeks stay at Tikida beach and we had a lovely time. Check in was smooth my only gripe is why the riu app asks you to check in online upload passports etc to save time when you have to do it again at reception,makes no sense to me. The room we had was lovely,quiet and away from noise like we asked for,with a pool view and partial beach view, the balcony was comfortable and a decent size,the room itself was great,very comfortable beds,lots of storage and very clean, the kettle and cups etc were great for an early cup of tea/coffee before going down for breakfast,the bathrooms are modern and great shower,the only thing missing for me was hair conditioner,if I'd known I would have brought my own. We found the restaurants good overall,a large choice on offer whether for breakfast, lunch or dinner, not all of it was perfect but we always had food we liked, loved all the Moroccan dishes, would love to see more of that authentic local fayre rather than some of the choices like chicken nuggets etc but I do understand that the hotel has to cater to all tastes. Personally when I go away I want local dishes. The hot breakfasts were great. All in all we ate well with plenty of choice. Shout out to our waiters who were all lovely and courteous Abdu, Brahim, Mohamed and Tafiq all super cool as were their younger helpers, everyone always had a smile. The chefs were great too always saying hello etc. All made us feel super welcome and are great assets to the hotel. Our night in the a la carte was great,loved the Moroccan food we chose both the tagines lamb and chicken and they were amazing. The pool was lovely,very clean we did however have to join in with the pre booking of beds which I hate doing but if you didn't do that you just didn't get one in the sun, I would like to see a bit more supervision whereby after a couple of hours not being used towels etc should be removed, hogging a bed for a day and not using it is the height of lack of respect for others. Going off for lunch for an hour or so is fine in my opinion but not half a day. The gym is good and well equipped with the necessary machines and weights. We didn't find any issues that others have mentioned about unclean corriders and smells,for us the cleanliness was spot on. The bar staff were nice and also efficient, not so mad about the cocktails which after two choices I quickly realised they were not on par but thats not down to the bar staff its management. After day two I found out they had sangria which I didn't see on the drinks list so that was my go to once I realised it was on offer. A suggestion to management would be to improve the cocktails and include baileys and pink gin on the list of drinks on offer. I do find it funny in previous reviews with the English complaining about the french having better service and the french saying they found the English were more looked after. Thats whats wrong with this world live and let live and respect all is my advice. I would stay at this hotel again
I love agadir and this is my 10th visit. This time I bought my parents and chose an adult only hotel. Usually I stay at the tikida dunas next door which has high standards and to be honest as a 4* knocks spots of this hotel. Don't get me wrong the staff are great although some staff give the impression that customers are below them sadly. The location is lovely but the hotel is dated and a bit depressing. The entertainment is appalling and unprofessional. The hotel is clean and gardens well kept. There is a lack of care in the dining room with regards to clearing tables and at peak times a lack of tables. Big parties get better service than small and the staff pander heavily to the French. Paper napkins at dinner not cloth. Shoddy and ripped furniture with no padding. Feels like a retirement home. I always stay in Tui Riu Hotels and this as a 4 star plus is the worse ive ever encountered. Bedding is lumpy with terrible pillows. Im sorry but im so disappointed . Many guests have told me that they have had diarrhea vomiting and temperature thoughtout their stay. Im a medic and had ti treat my patents gor this here sadly. Chipped china in dining room. A la carte was a joke too. Tikida dunas and palace far better please beware
After reading many of the reviews after I had already booked, I was a bit worried I'd made a big mistake.... How wrong could I have been After a few hiccups when we checked in, room didn't have a balcony or terrace which, I thought I'd booked (Tui's balls up) we were given a nice room with 'partial' sea view, reception staff were understanding but, the chap that takes your luggage to the room was the 'star of the show' an absolute legend, can't remember his name but he should be the Manager, can't thank him enough The staff here are amazing and an asset to the Hotel The food was what was expected, varied, could always find something we liked, traditional fayre along with the good old pizza, pasta lots of salad, grilled fish meats etc Couldn't fault what was on offer & NO we didn't get dodgy tummies The cleanliness was also very good, ok sometimes there was some bird droppings on sunloungers but, you can't stop the birds from pooping ! It was wiped down if seen or reported On the whole we had an amazing holiday so much so we are booking to go back again in May To sum this hotel up..... It does what 'it says on the tin' for the money you can't ask for more We've stayed at some 5star ultra all inclusive resorts (don't expect this here) Just enjoy what this lovely hotel has to offer, the wonderful staff, location & weather One for the Hotel, can you please consider offering 'iced coffe' See you all in May 😃
I was concerned before going as there were reviews of bad tummy’s . It was a tale of two halves, my friend got the trots but I didn’t. Make sure the food you eat is piping hot. The food was great. Even had English fry up and amazing tagline meals. The staff were amazing and made the holiday. Entertainment every night , some good some bad . Our room was near reception (5) which was quite damp and musty but the hotel rooms don’t get any sun at the sides of the building. Biggest drawback was nothing dried so we couldn’t dry swimwear and had to put it back on damp . Saying all this we had a fabulous holiday and would come back again. Perfect for people needing good accessibility. Plenty of sun beds with huge comfy cushions. Safe to go out walking in the day or evening. Beach was nice but the sea was very shallow but rough. English money accepted in notes in shops and. Exchanged easily in reception. All in all a very relaxed vibe.
This hotel is 4 star on the surface but the reality is more like a 3 star The good bits: Lovely communal areas - lots of seating areas and gorgeous decor Welcoming staff on reception Nice big rooms with plenty of storage and modern bathrooms The food is fine - nothing outstanding but usual all inclusive fayre Drinks were OK - wine drinkable but cocktails were pre-mixed Easy to book the A La Carte with reception Beach right across the road (however, it would be nice to have the addition of a beach bar, rather than having to go back to the hotel for drinks) Where it does not reach 4 star standards ; Our group had 3 bedrooms and they all had an underlying smell of foist/damp. The worst smelling one also had an awful urinal type like smell in the bathroom. It really was quite disgusting. We asked for a room swap but were told we were better to stay where we were ... not sure why? They came and poured something down the drains which improved things slightly but the room still smelled very damp. The WiFi is terrible - it constantly drops in and out (if you can even get on it). If you want to operate customer service through an app you need working WiFi. It also meant two of us who needed to work remotely could not do so as the connection was too unreliable. The biggest bug bear was sun beds …. Usual selfish guests bagging beds - many already reserved by 7am with no signs of anyone using them for hours. We struggled to get beds around the pool and on the beach with a lot being “reserved” first thing and not being used until late into the afternoon and other people wandering about with nowhere to sit. It’s just so unfair and selfish and needs policing by the staff. Who is monitoring your advertised policy of no reserving of sun beds? We asked the sun bed guy on the beach when there were so many beds reserved and not being used and he just said "it's not my problem"! It makes you wonder if staff are being tipped by guests to ignore it. The dining rooms at breakfast and lunch were so disorganised. Tables full of dirty plates. Never any tables ready. Repeatedly have to ask for the basics - cutlery, napkins, cups, etc. Staff were hit and miss. Some were friendly, others were downright miserable. Overall I found our whole stay disappointing. I booked the hotel independently and did not realise it was affiliated with TUI. I'm shocked that TUI classes it as a 4 star plus - there are many changes that need to be made before I would say it even reaches a 4 star. TIP : have a night at Zanzibar which is not part of the hotel but joined on to it. Brilliant night of food, drinks and entertainment.
This hotel is not as good as other Tui Blue hotels. We had a major issue with smelly, damp mattresses and a room that smelt awful of mould and damp. The bedside lamp shade have a huge hole in it and it was thick with dust. Broken shelves in the bathroom etc ... We reported it to the Tui rep who spoke to the hotel management who did a big fat nothing! The sun beds and cushions all have pigeon poop on them, it's disgusting, you cannot find a seat that hasn't got it on. We were given blood stained pool towels on at least two occasions! Disgusting. We went to play table tennis; there was one table with a wonky leg, the other table was rusty and broken so much so that it wasn't fit to play on, not good enough! There is no 'speciality' restaurant. It is a joke. Drinks are way too limited and the cocktails are awful! Not much choice at all. The wine at dinner is really dry and there is not choice. Think before you book this place as there are way too many issues to ensure a good holiday; we tried to still relax and still get something of a holiday but it was spoilt.
We stayed in the hotel for 3 weeks in October. We are neither English nor French. For us it is the ideal place to relax. After busy working life in Europe we like a place where it is quiet, without loud music or silly entertainment games. Every time we wanted to sit outside we found without any problem a place on the higher beds, a bit away of the pool. It was very relaxing to be surrounded by trees and we liked watching the birds. A little bit annoying is that some guests take more then one cushion each, but the staff was always ready to help us to find one we could use. Food was always good, especially on Tuesdays when they do a lot of Maroccan dishes. Even after 3 weeks we didn't think the buffets were boring. We enjoyed the fresh fish on the show cooking. And we couldn't understand why an adult's only hotel serves chicken nuggets 😐 . The biggest disappointment was the fruit: it was nice sliced but often still very hard. Pomegranates are in season but were often not on the buffet. Waiter service during meals was always very good up till excellent. We went most days rather early in for food, so we never had a problem with finding a table. There are lot of new young waiters and some of them worked as good and efficient as the usual staff. It was a pleasure to meet them. They work very hard, being polite to them and a tip as reward for good service goes a long way. In the garden we were never asked if we wanted to drink something. So we walked up ourselves to the bar. Service was correct but in contrast with the excellent service in the restaurants not 'wow wow '. Everywhere the hotel was very clean. It is not brand new, but we considered that as "charming". We kept wondering what the extra value of the TUI people is? Most of them spoke only English. We think the hotel would better become a normal RIU hotel, without all the fuss of TUI Blue. We were unpleasant surprised by how rude guests could be against some staff members. Ignoring waiters, taking cups from laid out tables in stead of asking them, coming in for lunch or dinner in clothes that are only suitable on the beach. We think the management should be much more strict about this. We will go back.
Our room was very spacious with a beautiful view of both the sea and pool . The bathroom was huge with good powerful shower. The bed was very hard and took some getting used to. The staff on reception , the bar staff and the cleaning staff were all very friendly. The staff in the dining hall were a little bit hit and miss, we tipped when we received good service however im the restaurant they seems to be a culture that they expect you to tip to get good service. The entertainment staff were great , look out for Adam the photographer he takes great photos when you don't realise and you can buy them at a small cost. I enjoyed the food, my partner is a little more fussy and didn't enjoy it so much. The pool has a nice relaxed atmosphere with some pool games and aqua aerobics. A vistt to the spa for the Haman massage is a must it was lovely and very relaxing . The location is great a few shops and restaurants within a few minutes walk and a few pounds in a taxi to the Marina. I recommend a vist to the Croc park we really enjoyed it.
I booked this hotel directly through the RIU website, fully expecting the quality and service I’ve come to associate with the RIU brand. Unfortunately, this experience was anything but that. From the moment we arrived, it was clear something was off. There was no red carpet welcome for RIU Class members, and the staff were all in TUI uniforms. The presence of a “TUI Blue” rep stand made the whole place feel more like a package holiday resort than a RIU property. Our room had a strong damp smell that never went away—and by the end of the week, our clothes smelled just as bad. The in-room safe was also faulty, with non-functioning buttons, which added to our frustration. The food became repetitive quickly, with very little variety throughout the week. Drinks were of poor quality—no branded options, just cheap and unpleasant alternatives. This is absolutely not the level of hospitality or quality I expect from RIU. I attempted to raise my concerns with hotel management, but was dismissed rudely—they literally scoffed and walked away. I've since submitted a formal complaint to RIU and am awaiting a response. In short, this hotel does not live up to the RIU name or standards. I would not return and cannot recommend it to others expecting a genuine RIU experience.
Pros- - check in was easy and fast, I’d previously had emailed them as I wasn’t happy with how the booking was done (when we booked we had to pay for a balcony room as the standard rooms without was the ones that came included so we booked one room with and one room without. A week went by checked again and it had switched so the balconies were included in the price and had to pay for the standard rooms. TUI didn’t sort this out so requested for two balconies) when we checked in they had said they had given us two balconies. To our surprise when we got in they were two massive balconies and a sea view! - We mainly stayed at the bigger pool, on the right side of the pool is was really shallow (you could sit down in it and would come up to your belly button) deepest part of the pool was on the right side. Nobody could stand up in that part of the pool. But where the pool bar is that’s where majority of people can stand. We went on a bit of an iffy few weeks weather wise was only hitting about 26 degrees at the end of July/ start of August so not that many people were in the pool. Before going there were some posts I had seen about not being allowed inflatables in the pool, ignore all of these posts you are allowed them! - Our rooms were nice and quiet, no noise from the hallways we were overlooking the back of the hotel next door. You could hear them if they was emptying bins or if the kitchen was expecting a delivery but was nothing too loud. - Food was lovely! - Nice and clean complex - You had shops in a walkable distance, not too far from the hotel (5min walk) - We went end of July/start of August. We never had problems with sunbeds (it was hard as we was a group of 8 so getting 8 all together was a struggle but did manage to get some) until about half way through and new guests came, everything had changed we could no longer get sunbeds by around 9am/10am you’d see the odd few around. - Entertainment was good. The team do try their best but both normal bingo and music bingo should last longer not just 5-10 mins. Seems like a waste of time to go up there and play. Darts lasted about half an hour which I think is a decent amount of time. They did there first pool party of the season on our last week and we loved it! Definitely some work that could need doing to it though (health and safety risks will be explained in the cons) evening entertainment was also good, reps got everyone up dancing most nights! Was good fun! - Reps were fantastic!! Hey to Isabelle and the rest of the crew if you’re reading!! The reps are the reason we’d go back! They made the holiday for us! We was the group that kept trying to win the candle holders but didn’t get anywhere and they gave us some for free! Forever grateful for that! They was always willing to help! I want to be a rep myself one day so was quizzing the reps on what it’s like. Got the best answers from them. Can’t wait to go back and see if they’re all still there :) - Huge wardrobe space and massive rooms with big balconies! Cons- - cockroaches are a big thing at the hotel! We had 4 rooms in total, both on the 3rd floor but at opposite ends. 2 rooms ended up with cockroaches, we also got stuck in the lift with one, after that I didn’t take any of the lifts. Once staff were informed about the rooms they did spray them out, but just be mindful when keeping balcony doors open, even if you’re not by anything as they do fly. There was one in the lobby by the bar on our last night too. - The food at the al la carte was horrid. We went in at 7pm and didn’t get out at 9pm! Wasn’t given much option on the menu. The appetiser and starter was okay nothing special. For the main we had steak which was really tough! We spent over an hour trying to chew the food, the mash potatoes we got with it was lumpy too. The dessert was okay but again nothing special. We had a birthday within our party and the hotel knew, they brought out a cake which said “happy anniversary” wasn’t happy about this as I’d checked with them three times previously that it was a birthday. The birthday girl had a crown on, a shash (ect) and yet staff still took it to the wrong table and laughed. Appalling behaviour. Did report it to the reps but heard nothing back. There was also multiple people on that day that ordered the steak and walked out! The staff members told us that themselves! - Shop onsite is very basic, can find better souvenirs and cheaper ones in the local shops around the resort. - Although the pool party was great, there was a huge safety risk, with how much foam was coming out, you couldn’t really see the pool top, after sometime the reps had to get in as all the wires were getting wet! Something could’ve went dangerously wrong there and hoping that they do keep having the pool parties but definitely need to sort out the wire situation. The pool party was supposed to be on from 3pm-5pm. It took them a whole hour to set up, I thought they would’ve extended it by another hour as it wasn’t our fault it was theirs but that didn’t happen… - They gave us some flowers for the birthday girl, but nothing else. Maybe I’m being picky but I’ve been to many hotels and we’ve got more than just some flowers. The cake they brought out to us in the al la carte also got cut up for us (4 slices, one for each) and then got taken away from us and wasn’t seen again which again wasn’t something I was happy with, from past experiences we get to keep the cake. - There was paint constantly peeling off the balconies from all parties. The maids didn’t clean this up, just made it look like a mess in pictures and some rooms had it worse then others in the end we just made a massive pile for it all to go. They was also doing some painting in the lobby area of the hotel one of the days the fumes made it stink, wasn’t nice to be around. Feel like this should’ve been done during a quieter season - We was sitting in the lobby one day and seen they was doing welcome drinks for people arriving. Now every English group they came never got welcome drinks so I thought it must be someone big that was arriving, when they arrived it turned out to be a lot of French tourists. Did make me question why none of the English could get welcome drinks but the French could? It didn’t ruin the holiday but we seen it happen a few times with different things and you can tell the French are looked at highly. But this shouldn’t be happening. It’s classed as discrimination. - The nightclub is a waste of time! It’s more of a lounge than nightclub, there’s nowhere to dance just seats. Conclusion- We absolutely loved our stay despite some hiccups along the way. All of our party said we’d be back at some point in the future! We look forward to coming back here! - The sea mist is a thing over there but don’t let it fool you we all managed to get burnt on the first day! Some days the sea mist won’t clear up and majority of the days it lifted ( I’d probably 8 days out of our 10 night stay is was clear by midday) - TUI also failed to mention we was delayed until pick up time. I checked the app as soon as we checked out of our rooms and it had said we had a 3/4hr delay. Went to the reps and they said it had been delayed but only our group knew at that time and she said that she wouldn’t want to tell any of the other guests as it could change. Now this delay wasn’t going to change as it was a backlog from the day before where a plane had to do an emergency landing at BHX. By the time the plane left Birmingham still none of the other guests were told what was going on. They only got told when they all came and sat waiting for the transfer to pick us up. (We didn’t get picked up for another 2/3hrs) TUI really need to do better when it comes to communicating with their staff and customers. Hotel was brilliant dealing with this situations though
Having previously stayed at a Tui Blue hotel we were very excited about coming to Tikida Beach. We arrived at 1am and we were wowed by the stunning reception area and equally impressed by the large bedroom with balcony with lovely view of the pool. Next day we woke up to full sea mist that never lifted so we explored the beach and joined in all the daytime activities. Activity staff Oliver Sara and Isobel were ace, a credit to the hotel! One evening we went to eat in the culinarium and sadly that’s when our holiday changed. My partner woke with unbelievable stomach cramps and diarrhoea. He was so ill Tui activity staff offered to call a doctor but at 9am I went to local chemist where I was given antibiotics and tablets for cramps. Sadly he lost this day as couldn’t leave the room. It was then that we started to notice issues with hygiene more. Dirty plates by the pool all day, chef moving bacon round with his fingers at breakfast, no bacterial spray to wipe down tables just tissue or a manky cloth, (mats were just turned over between guests) very stained cushions at the pool, hand sanitizer empty in main restaurant, dirty glasses and cutlery and smelly bedrooms that smelt of poop. The walk to reception from our room smelt like diarrhoea so much we nicknamed it diarrhoea alley. After speaking to many others who had been ill we went to speak to the rep who was not interested one bit and said no one else had been ill. Once my partner was well enough to leave the room we couldn’t leave the hotel as we still needed to be close to a toilet. We did try on our second to last day and he had to stop in a cafe to use the toilet and take Imodium half way down prom to marina as the cramps had started again. We managed one trip out on our last day to do dune buggies dosed up with Imodium but the poor weather and sickness ruined our experience of Agadir. We would not return to this hotel and would advise think very carefully before booking this hotel and if already booked to plenty of Imodium and hand sanitizer and watch what you eat
Location opposite the night clubs Music till 5 am . Police . Car horns Hotel are aware of this and still put in the rooms . Do not stay in the rooms overlooking the main road . We waited 3 nights to be moved to a room away from the main road . TUI rep was very helpful but his hands were tied . Food very disappointing. I have come home with food poisoning. Plus 6 other people at the hotel .1 lady needing hospital treatment . Reception staff rude and not helpful . I was left in the foyer with a carrier bag vomiting and needing the bathroom . Sun beds everyone had put towels on beds from 4.30 am till 9am they were all gone . I would never return
This was our first experience of a TUI Blue We was unsure if this would make a difference to the hotel other than been adult only Upon arrival reception staff at check in very friendly, allocated our room the first thing I saw when opening the door was cockroaches the porter(Rachid) brought our cases &took us back to reception to change rooms,which was done immediately even very late at night. All staff were very friendly in all areas particularly the upstairs bar Did notice tables been saved for some nationalities in the restaurants. The second room we was give was kept spotless by Souad There was plenty of choice in the restaurants and the Al-carte is certainly worth a visit We don’t tend to stay around the pool so sunbed saving doesn’t worry us, but it was difficult to get a sunbed on the beach all taken by 9.30am so people must also save on the beach as we didn’t see people on some of them for sometime We would use Both this hotel and TUI Blue again We done a couple of trips through TUI very well organised
We visited just for a few days in September. We had such a good time here. Nice and relaxing. The staff are very helpful when we had a couple of issues in our room. They were sorted very quickly. Syeed at the bar by the restaurant near the pool made a lovely cup of coffee and we went down most mornings. Very nice guys. Food was lovely and again staff attentive during meal times. We changed money up at the hotel which gave a good rate. The entertainment wasn’t our cup of tea but a lot of people enjoyed it. Drinks at the bars were good and quite strong sometimes! We would go back.
Spent one week here and enjoyed it very much. Our hotel room was lovely with a balcony overlooking the gardens and the seafront. Service from all staff was very friendly, efficient, helpful and attentive and this added to the whole positive holiday experience for me. The evening entertainment was fun and varied, the restaurant area served a great variety of hot and cold foods to a high standard with excellent staff attention. The pool area was large, the gardens tended well,with ample sunloungers and a great drinks service too. The hotel's situation close to the esplanade makes it easy to walk along towards cafés and shops and further on to the marina with more shops, cafés etc. All in all highly recommended.
I’ve been to many a tui hotel and I have to say from a service side this is far the best. The staff make this place.Mustafa in the lunch time restaurant by the sea and the lady in the show bar are just a few names of the amazing staff. The gardens are beautiful and all areas are clean and well looked after. However the Food and drink is terrible. I’m surprised Tui put their name to this hotel. There’s a lack of variety of alcohol choice and no prosecco. Which is a shame. We’re not fussy eaters but the food is very similar each evening no themes like other Tui blue hotels. Meat is over cooked and tough and often cold. The promanard is great to have a walk along. Lots of families out with their children and lots of people exercising . So if you’re a runner bring your trainers. Would we come back…. No. The food lets this hotel down. The staff are absolutely amazing and they deserve their tips.
We just had a lovely holiday in this hotel. What can I say 10 out of 10! We had a huge bedroom with sea view at the Spa end of the hotel. The hotel is spotless. The staff in all departments, are hard working and so helpful. My wife is disabled and they couldn't do enough to help. Even helped us organising to hire a mobility scooter. Tips are appreciated but not expected, you still get spoiled even if you don't tip, just be friendly, they love a chat! The pool is lovely, the beach is fantastc, clean and family friendly. Agadir is a really nice place and the Moroccan people are kind and friendly. The food in the hotel is absolutely fantastic! There's a huge choice of Moroccan food and international dishes. The only thing that I feel is needed are more sun beds on the beach, as if you get there after lunch you might not get one, but it really is a minor issue. In relation to the weather, sometimes you do get some seamist/clouds in the morning, which clears by lunch time. We were here for 12 days and we had amazing weather, it was nice to explore the Souk and Agadir in the morning when it wasn't so warm. The hotel Spa is great, we did the TUI package Hammam experience which was superb.😀
I have been on many holidays including TUI blue hotels and this was the most disappointing hotel I have experienced and not TUI blue standards. This is no reflection on the trying staff. The pool was fine apart from the filthy cushions provided, they need to go as they are unhygienic and never changed.my main issue was the food standards and cleanliness at breakfast , lunch and dinner . The Al a carte was not much better with the manure not changing in two weeks , breakfast is poor uncooked boiled eggs and most of the fried were broken and replenishment was poor so needed to get in early. Coffee cups most covered in lipstick and dirty cutlery most days. At lunch most food was warm and it was the same every day, the french tipped the chefs and we're sometimes treated better handing over plates and receiving hot food. In most all inclusive the menus did change every few days but not here and no theme nights. Dinner was much the same warm or cold food that should have been hot. I think I must have been spoilt with Egypt standards. We all had bad bellys at least once and resorted to eating out like a number of other guests. The food let's this hotel down massivly
We stayed here for 11 nights. Great location, the hotel was clean, rooms were very spacious, and beds were very comfortable. Reception staff were very helpful but the bar staff were extremely unfriendly and bordering on rude most of the time. The food was lukewarm most days although plenty of choice. Constantly running out of eggs at breakfast and they were mostly undercooked. The A La Carte restaurant was much better quality of food and hot! Entertainment was hit and miss. The dancers were good but some of the singers were just awful. The 2 Tui entertainment reps Sara and Oliver were fantastic organizing fun activities which we participated e.g. aqua aerobics, darts and table tennis. Overall, it was a very pleasant stay, but the lukewarm buffet food and rude bar staff really lets this hotel down.
Arrived in the evening so restaurants were closed but we had a plate of bread, cheese etc in the room. Our room was large and kept very clean by Zarah. Staff at the hotel very friendly especially Illyass, Fizha and Nasine at the pool bar.( forgive spelling) Food in the main restaurant was generally cold although there was plenty of variety and more attention is needed in keeping tables clean as they were quite grubby . Pool area was nice with plenty of sunbeds but the beds on the beach were nowhere enough for the guests. Never managed to get one. Towels on beds very early despite the hotel stating they could not be saved. Also lots of people carrying food to the pool area again this wasn’t supposed to happen. Not enough seating in the area where the entertainment took place so we usually didn’t get to see it. Overall we had a good time but would not return
This hotel has a great location being right on the beach with a lovely promenade for walking. The standard rooms are large and spacious, but could do with a little TlC in places with lamp shades cracked and rusting around the metal frame. And unfortunately the rule about saving sunbeds even though its on the Tui blue app and signs around the pool, we saw guests putting towels out at 7am it was still dark. A large proportion of the staff were very friendly and welcoming. And the TUI reps were very good and very helpful (Cat and Larch) Having stayed in TUI Medina Gardens hotel last year where the standard was excellent Tikida Beach is not of the same standard and needs to come up to the same standard. We saw food plates left near the pool and rooms over night and all of the next day with bits of food on. We found on one occasion that when we wanted to exchange some money they said it wasn't open and this was after 4pm when it should have been. We were allocated room 23 which looks out onto the service road for the hotel next door and you get a constant noise from their extractor fans and air conditioning units, and there is no decent view.
Great stay at riu tikida beach. Before going to Morocco I was a bit apprehensive about going as I've heard mixed reviews but 100% would return to agadir and this hotel. Hotel staff were friendly built up Great relationships with them during my stay. Mo at the pool bar was great always asking if wanted drinks had banter with him made our time round the pool really enjoyable. The waitress in the lunch room (forgot her name) was lovely saved us a table by the window overlooking the sea again very attentive always making sure we had everything we needed. Entertainment team was great again had great time with them making the games fun for us guests. Isabelle and christian were great but I think glad to see the back of us after winning all the tea light holders in the games 🤣 Food was good but repetitive was pretty much the same everyday Weather was a bit hit and miss though during our stay. There is like a sea mist that does eventually burn away but can take most of the day but on the weather apps it says it sunny but has this sea mist. Moroccan a la carte was ok not fantastic just ok but worth a visit. Never got to try the other a la carte at the hotel. Entertainment on the evening was good especially the music bingo we loved it even the Moroccan evening was decent worth a watch. Our room was overlooking the pool with limited sea view. The room was big and spacious. Bed was comfy. Bathroom had a few scuffs in it on the shelves but no biggy never affected our stay. Couple of grumbles about the room tho it was next door to a cleaning cupboard at the start of our stay staff was going in there banging around sweeping at 5am waking us up but we told reception and then it stopped. Also couldn't really leave our bedroom door open to the balcony as there is many birds about and they come onto the balcony from the trees outside. Beds by pool were great very spacious we got up a bit earlier to get the beds we wanted but if you come down at 9 there will still be beds available. Pool area and the pool was cleaned everyday. We had a fantastic time at the hotel met some lovely people and would definitely return to this hotel at somepoint. Would definitely recommend this hotel very good value for money for the price. Agadir and the beach was lovely wishing I was still there.
In the end Arrived 3/10/25 on the detour flight quickly checked in at 2.15am ROOM room 198 OPP the promenade and beach couldn’t ask for better room large and spacious massive shower and separate toilet but feel need to put double bed for couples rather than 2 singles pushed together but needs refurb bed light hanging and reading light no switch but u don’t spend all time in the room cleaned every day but fridge and tea and coffee every other day really needs doing everyday air con strange controller tells you the room temp u adjust to temp u want ur room to be but never gets down to that temperature so think hotel amhas set up so it benefits them Food and drink Plenty of variety but a lot was lukewarm not hot but always something to eat careful of eggs in morning not cooked properly drinks alcohol is local not premium like other riu I stayed in but definitely drinkable waiting staff lovely but if u looked after them they look after you don’t hurt to tip 20dhm (£1) but to them means a lot and goes a long way Entertainment Bit hit and miss Isabella was the entertainment rep she was lovely but had to do it all as never saw the other reps
We arrived late to the hotel due to our flight being diverted to drop someone off at Faro. No not a planned drop off. This delayed us 2hrs arriving to the hotel. This is our 2nd year here, and it doesn't fail to disappoint. The staff across every service are amazing. The hotel is spotless. Service faultless, and the food superb. For us as an older couple in our 50s this is just perfect for us. No boom boom music constantly through the day, the entertainment is a happy balance. There's lots of lovely areas to sit and have a drink, all of which spotlessly clean. We love it so much we are going back again next year. The staff make this holiday special. Thank you ❤️
First and foremost the hygiene in the restaurant at the TUI blu Tikida Beach is very poor, dirty cups, plates, cutlery. Food is cold and often undercooked. Tables are not laid breakfast is the worse. Our party of 6 were all ill and we reported to TUI rep who later denied we'd even spoken to him (Lars) The hotel pool - if you like to get up around 7am you may get a bed, cushions were filthy though We booked 3 rooms together with pool view, ended up on different floors overlooking the noisy delivery entrance, couldn't be moved told hotel full appalling for a TUI Blu Riu would have had better from a budget back street hotel. We won't be back or trust TUI ever again. Have to add some of the are lovely, can't tell you about management they are somewhere with head buried in sand 🤦🤮🤬
We were disappointed, not what we expect from a TUI Blue hotel. Tikida Gardens was such a better holiday. The hotel rooms need updating, clean but in need of decorating and cupboard doors don't close etc. Service, was excellent however they could use more staff in the dining rooms. Food, very poor - the egg chef definitely doesn't know how to cook eggs. They are fried and left on plates beside the grill until the ones on already out have been used - by the time you get them they are like rubber. The chefs wait til food has run out before they start to cook more so you either wait or get fed up and try to get something else. The pasta is cooked and again left out until it's all gone, if you're not there when it's fresh it's cold and stuck together. Nothing is replaced until the plate/tray is empty. Location was what we asked for a beach location however the beach again nothing to be excited about, they're plastic beds, never washed etc with dirty cushions on. The atmosphere was okay and the noise levels were quiet. There were always plenty of beds available however the hotel do allow people to save beds very early, there were so many who would reserve beds and disappear for the day. They state they don't allow this but in our two weeks there they never once removed towels. Bed reserving wasn't an issue during our first week but the second week was ridiculous. The toilets near the pool were not very clean either often running out out toilet paper and soap. I did not think this hotel was good for value, you pay a premium for it being a beach front location. Definitely will not return.
Reception brilliant House keeping outstanding Doorman brilliant Waiters and bar staff shocking They behaved like hormonal teenagers if you asked a question they did not like If the general manager would like to speak to me I would be be very happy to speak to him
Positives: We had a lovely, relaxing 10-day stay. The location of the hotel is absolutely fabulous — right on the beachfront with a promenade perfect for daily walks. The maid was exceptional: friendly, thorough, and excellent at cleaning and restocking the room. Hotel reception staff were also very helpful and quick to resolve any issues. Room 97 (ground floor, directly on the beachfront) was the ideal location with a private balcony and sun loungers — a real highlight. The public areas of the hotel are impressive, and it was lovely to relax in the main bar or entertainment area. The hotel grounds are immaculate and cleaned regularly. The gym facilities are excellent. Negatives: On arrival, we were allocated room 121, which had no balcony or terrace (despite paying for one) and had a strong, unpleasant smell. After raising this with reception, we were moved the next day to room 97 — which we were very happy with overall. However, even this room had a damp smell, visible damp on the ceiling, and was in need of updating. The minibar smelled dreadful and had to be requested to be replenished twice, as this wasn’t done routinely. The shower water was cold after 6 p.m., as though all the hot water had run out. The food was plentiful but quite basic and lacked flavour. Unfortunately, both of us experienced upset stomachs during the final days of our stay, despite being careful with food choices and alcohol. Some restaurant staff were great, while others seemed disinterested. We were never offered poolside drinks service during the entire 10 days, even though others around us were — but that wasn’t a major issue, as we didn’t mind getting our own. Sunbeds were always available, especially early in the day, though they became harder to find later on. There were several large groups during our stay, which sometimes made the atmosphere noisy and disrupted mealtimes, as tables were constantly being rearranged. The gym itself is great, but the opening hours (9–12:30 p.m. and 3–7 p.m.) aren’t very convenient and don’t fit well around meal times. Overall: This hotel has the potential to be fantastic but definitely needs improvement. It’s certainly not 4 or 5-star standard — more like a 3-star at present. Easy fixes: • Modernise and refresh all rooms • Ensure there’s enough hot water for evening showers • Check and restock minibars daily • Encourage staff to be equally attentive to all guests, not just a select few With some updates and better consistency in service, this could be a truly great hotel.
Hele fijne vakantie gehad. Heel vriendelijk personeel, schone en grote kamer. En de ligging is perfect. Eten is heel gevarieerd en voor ieder wat wils.
2nd visit here , Great location, right on promenade, great pool area lots of loungers + tiered beds.Swim up bar is good , & the pool bar is lovely with seating which is also good for the great snack bar .Lots of activities during the day and I used the gym which looks over the beach, really cool!. Our room was good,lovely shower. we were on 2nd floor side view but our in laws room was at the front and they found it to be rather noisy late at night (adjoining Night club!) Food was excellent and the bars and bar staff were very good. A typical 4 star+ Riu hotel standard wise and we would recommend it as a great place to enjoy Agadir.
My partner and I stayed here for the first time 08/09/25 - 22/09/25 and had a wonderful holiday. The hotel is beautiful, immaculately clean in the public areas and the pool area is like a little green oasis right near a promenade that runs alongside the beautiful beach all the way down to the harbour. We did have a hiccup in being allocated a room without a balcony when we had booked a room with a balcony. It was a case of third time lucky as the second room they gave us overlooked a service road with a grim view of the hotel next door. The third room was room 4 which had a partial pool view but almost completely blocked by the vegetation but that was ok. Unfortunately a plus point - being close to the bar - brought a negative, it was next to a service room and the noise from there was loud until the staff finished for the evening. The room though was fine - clean, spacious and comfortable. Food was a mixed bag. It did feel somewhat “samey”, it could have been warmer but there was a lot of choice and the desserts were fantastic, as was the fresh bread. We really didn’t enjoy the a la carte restaurant however. The service and food was poor standard, I could have chewed my flip flop and they’d have been less tough than the steak! Entertainment ranged from ordinary to brilliant. The violinist in the yellow bar was incredible as were the acrobats and magician and the dancers. The resident singers weren’t great but it just encouraged us to spend time in the resort rather than confining ourselves to the hotel which was fine. The tui entertainment team were lovely especially Sara and Isabelle and latterly Laura who arrived late in our holiday, the energy in the aqua dance was extraordinary! The hotel staff were generally excellent and we were amazed how they’d remember our order and where we liked to sit given the number of guests they see daily -a special mention to Moustapha in the lunch restaurant and also to Amine on an evening who was so much fun! The best waiter in tikida beach 😄 We did some excursions - the day trip to Marrakech was fantastic and is a must-do. The city tour of Agadir including the cable car was a fun few hours although it was very hot and humid that day and there was some walking. The 4x4 tour into tbe high Atlas Mountains was another great day although it was disappointing that our driver could not speak any English, it was still very interesting and saw some spectacular views. One of the undoubted highlights was the Hamman massage that we booked on the tui app. So good, we did it twice! On the first occasion they didn’t come to collect us which was frustrating but the Tui rep Catrin - who was fantastic at her job, so friendly and helpful - managed to rearrange at a later time and offered to wait with us to ensure we were picked up. We were and it was fantastic! Highly recommend. We loved our time here and would definitely return. Thank you to all of the hotel and Tui staff.
Mainly the hotel was ok. Public areas,pools,garden and restaurants were good as was the food. We did not take part in any of the animation or view the entertainment. On the downside, reception could be unhelpfully our room was most disappointing.
Hôtel et personnel très accueillants et chaleureux ! Manque d’animations sportives de l’équipe, pas de navette ou taxi prévu pour notre arrivée et notre départ, on a failli louper notre avion alors que nous devions avoir un chauffeur ( confirmé par Expedia et l’hôtel)
Hi just going home from this hotel definitely not a 4 star tui blue more like a rui red dated hotel porr food that doesn't get replimeshed everything cold rooms very damp electrics that don't work been to lots of tui blue hotels and think this is of a very poor standard won't be back
L'hôtel est vieillissant et ses infrastructures également. Nous avions un voilage déchiré dans notre chambre et le double rideau était décroché à certains endroits... Le personnel est très gentil et serviable. Par contre, cela fait plus de 15 ans que nous venons dans cet hôtel et cette année, nous y avons trouvé du changement : c'est un hôtel pour les anglais, rien n'est prévu pour les français (animations) ! Ne parlons pas de la nourriture : associations douteuses dans les salades, nourriture fade et insipide et toujours pareil. C'était une corvée de venir manger, tellement ce n'était pas bon. D'ailleurs, nous ne mangions pas le soir... Résultat : vous avez perdu 2 clients fidèles car nous ne viendrons plus dans votre hôtel.
Came here as a group of 8 ladies celebrating a big birthday. Two of our number had an issue with the first room they were allocated, but this was resolved the next morning. The rooms are big with tea and coffee and a small fridge with soft drinks. My cleaner was lovely and left nice touches in the room for us. The staff speak English but speak better French, so I enjoyed testing my O level language skills. The food was lovely and the drinks selections were good with decent spirits, mixers and wine. All staff and the entertainment team worked hard to make sure everyone had a great time. They organised a cake at short notice for instance. You can book excursions or get a taxi outside to the souke or the marina I had a Hannam massage in the hotel spa which was lovely. I went out a few times alone and never had any hassle. People will try and sell you things but will go away if You say no politely. It was lovely to see lots of families out playing on the beach. My only criticism was the towel on sunbed brigade. You need to be up early . Overall, a great hotel with wonderful staff and friendly tourists.
Arrived at the Hotel, and was quickly checked in ( rooms were not ready until 2.30pm, so went to lunch first ). Room was very large and clean ( very big shower ). Just a few things we found wrong in the room, you could not ajust the air condition as its set, the sink did not run away and the toilet seat was very loose. Could have also had some drawers in the room for smaller items. Pool area was very nice ( still get people reserving sunbeds at the crack of dawn, and then not using them all day. This needs to be address by the Hotel ). The pool bar fizzy drinks machine was broken, so you could not get carbonated drinks for a few days also. Some of the sunbeds need to be replaced as they are sagging. Breakfast hall really could do with another toaster and a second coffee machine, these get vert busy at times. But did have a good range of foods to choose from ( needed to be hotter ). Lunch time food hall run out of bread rolls for the soup half an hour after opening one day, was told by staff they have finshed for today. Dinner time meals were very good, loved the hot meat counter. We found its best to find a table that you like and tip staff member so that you get looked after, most of the staff were great, just a few that were very rude. Did not think the entertainment was that great at night ( some of the singers were awful ). Also did not like the cheap ready made cocktails from the bottels, so stuck to wine and beer. We stay as two couples in rooms 118 and 232, would we come back, yes the hotel is very nice and the staff are great.
Having previously stayed in a Riu Palace we had good expectations of this as a Tui Blue hotel. Don't be fooled, most of the staff are only interested if you are or speak French. They were served in front of British and German and preference was given across the hotel. The hotel itself is dated and the bathrooms could do with a deep clean. Sun beds are crammed around a relatively small pool and although signs are everywhere about not being able to reserve a sun bed people are allowed to with most going by 7am! We witnessed staff on the beach also reserving for guests who did not turn up till later in the day. Food is repetitive, the same things every day, although well presented and hot. We did find some waiters in the restaurants who made us feel welcome and remembering our preferences. We did as normal and tipped where appropriate. When requesting a courtesy room we were given one that smelled.of smoke, no clean towels and also dirty from previous guests but apparently as the hotel was full this was to be expected!! Needless to say we changed in the toilets as probably cleaner. Agadir itself is a lovely clean place with friendly people and we would definitely consider returning just not with Tui or at a Riu
If you have booked this hotel you are in for a treat. We have returned after 2 weeks stay. The service from all staff is incredible, hotel is kept immaculately clean, food is outstanding, catered for all diets and tastes. Meat, fish, salads galore, traditional food (yes you can have chips) and superb dessert selection!! We had treatments at the Spa, great prices and a wonderful experience. The activities team work really hard to motivate you, its great fun, highly recommend joining in, with Sara, Isabella and Oliver, whether you play darts, shuttle board, French bowls , have a go at general knowledge quizzes or join in daily aqua fit you will have an absolute blast. The beach clean, although the sea can be a bit rough, its great fun though. Lovely walks on the promenade on evenings/mornings. There was no harassment at all, just politely say no thanks and you are left alone. No issues with mosquitos but definite issue with flies, be sure to take something that may deter them from bothering you.
I'm not one for reviews but thought I'd take a go whilst waiting on our transfer! This hotel is amazing and im so glad I didn't listen to the negative reviews. The staff, especially Fathima who did our housekeeping and the barman near the snackbar who kept by other half topped up =) we didnt tip either until we checked out. It is noticed more in the waiters/restaurant staff if you don't tip there and then, but it didn't bother us and always found a table etc The food was spot on and always managed to find something at all meals. (Although i was gutted no brie on my last night) Having the snack bar was a nice addition as it meant we could have chips around the pool and the other half could have pancakes too. There was no need to go into the lunch buffet, we didnt use it once in the entire week. If you have a chance to go to the culinarium then I recommend you go, even if just for the experience. We didnt try the Moroccan one as didnt fancy much on the menu. There was no issues in getting sunbeds, although we went for the day beds instead, and still no issues. Though there was the odd occasion when there were beds near us woth towels on and not used all day!! Managed to get a bed by the little pool this morning! Must have been last day luck 🤣 we ventured to the beach to watch the sunset last night. Its a shame that there isn't a bar on the beach as feel it would be utilised more. We didnt do any trips etc as this was a complete do nothing holiday for us. Though we did go for a wander up the promenade until we both got too hot! All of the reps are lovely and try to get you involved in the activities which is really nice. I can see why people always return to this hotel =)
Stayed here the first week in September. The hotel is lovely and our room (303) was huge. Plenty wardrobe space. Kettle for tea/coffee. Really good size shower with separate toilet. The food was good and plenty of sunbeds.
Had a great holiday only here for 7 days but wish we booked longer. The food was good drinks were good bar maid I believe her name was nesire may of spelt that wrong would always make new and different drinks when requested which was great. The entertainment was fun always keeping it fresh with new games and things every other day ! The TUI team were fantastic especially Isabelle she brought great energy to the team with her funny Isabelle rules and smiley positive attitude would definitely come back
Would not return ! Never a ‘true’ Tui Blue hotel. Rooms - stale/ musky damp smell - particularly the wooden wardrobes. Food - lacked variety, not 4* , just not appealing. Sunbeds - more or less all reserved by 7am ( although hotel say its prohibited- they do not enforce this ) All twin beds that separate with no topper facility. To top all that - Weather in Agadir in July/ August has a sea mist fog/ sun hardly breaks through - 2 weeks , 3 days sun.
This was our 4th visit to the Tikida Beach. The hotel and gardens are beautiful and well looked after. All staff are helpful and friendly and work hard so you can have the best holiday. There is so much food to choose from at every meal time and all well presented. We didn't find it repetitive at all. The Tui Blue entertainment team are great. There are many activities which you can take part if you wish. We enjoyed darts, French boules, sjoelbak, quizzes and more all hosted by the brilliant Sadik and Isabelle. There are lots of places to chill out and just relax and just enjoy being on holiday.
Hotel RIU TIKIDA BEACH is a great place. What marked my experience is the staff. From the check in desk to the cleaning lady, everyone was so welcoming. Special Thanks to the check in desk team and barmen (Especially M'barek and Khadija) they have made our stay so special The breakfast and Dinner buffet were so good. Hats off to the chefs. Lunch buffets needs improvement Alcohol selection can be better WiFi internet needs to be improved. sometimes it stops working
Très bon hôtel et surtout un personnel exemplaire L’hôtel est magnifique les chambres vue piscine très agréables Je reviendrai sans hésiter
I did get nervous reading some of the negative reviews, but was almost like they were staying at a different hotel, apart from a few glasses left by the pool first thing was very clean. Our room was spacious and immaculately clean. We only stayed four nights but I had no sign of getting bored with the food, Think I preferred the lunch service. Staff very friendly and didn't feel obliged to constantly tip. Sorry forgot the gentleman who looked after us for lunch, but his area was the patio by the promenade at lunch excellent service. Nice touch plenty of water (and wine available). All staff from check-in to check out were friendly and helpful, wonderful stay.
Un lieu de tranquillité que le personnel s'emploie à rendre agréable dans un cadre qui assure toutes les conditions du farniente.
Ignore the negative reviews – this hotel is a gem! I’ve been lucky enough to enjoy some incredible 5-star holidays over the years, but I have to say this hotel truly stands out. From the moment we arrived, the staff went above and beyond to make us feel welcome and looked after – nothing was too much trouble. The food was absolutely lovely, with plenty of variety, and the wine was just fabulous. The entertainment was top-class every evening – engaging, professional, and so much fun. This place has such a warm, friendly atmosphere, and I honestly wouldn’t hesitate to come back. A perfect holiday from start to finish!
We have just returned from 11 nights at this wonderful hotel in this beautiful country. The room was immaculate in a very quiet part of the hotel overlooking the pool. Cleaned every day with fresh towels. Beautiful, clean pool which wasn’t cold and comfortable to go into. Swim up bar with a lovely, smiling staff member serving you range of drinks and cocktails. Plenty of sunbeds and day beds available. Area around the pool and beds cleaned daily. Beds have pillows which makes them comfortable to lie on. Plenty of umbrellas available. Clean pool towels available daily. The breakfast restaurant is open early with a range of hot and cold options. Various teas and coffees from the machine/ in pots or coffee jars with hot water. Staff will make fresh eggs to how you like them if you ask. Lunchtime- there are two places to eat either the snack bar where you can eat outside or take to your sunbed. Pizza, nuggets, fries, crepe’s etc. There is also the buffet restaurant overlooking the beach. Great and varied range of food available. Open kitchen behind the hot plates. This opens from 12. Relaxed and not rushed or busy at the time. The snack bar is open til 6pm if you feel peckish late afternoon. Evening meal. You have 3 options. The buffet ( same place as breakfast) this opens at 6.30pm or the Moroccan or international restaurant. Again in the buffet there is plenty of options available. We booked the Moroccan and international on the RIU app. What can I say from the reception staff, the cleaners, the waiters and waitresses in all buffets and restaurants are super helpful, friendly and approachable and make you feel like family. The staff around the pool are amazing too. Everybody greets you with a smile and a hello and asks you how your holiday is, how was your sleep. The staff in all the restaurants were fabulous and treated us like family. All staff ( I can’t remember everyone’s names) regardless of their role work extremely hard to keep the hotel running and make our holiday memorable. The guests were equally wonderful. Guests ages ranged from early 20’s to late 70’s from all corners of the world. We chatted to anyone and everyone and we didn’t meet one person who wasnt friendly. Morocco is wonderful we went out and seen the country too which was amazing. Obviously we will be back. The staff, the hotel, the country, the locals and the guests made our holiday fabulous. The most relaxed place we have ever visited and we have travelled a lot.
This is my completely honest and personal review. Pros - - Hotel is beautiful in general. First time at a RIU and it has not disappointed in terms of the ‘wow’ factor. - Hotel cleanliness is fantastic. The hotel always looks spotless. - Hotel rooms are also beautiful and clean! We had a walk through hallway with a toilet room, separate shower room (which was big and roomy) and a large bedroom area with sofa. We also had a lovely big terrace/balcony area overlooking the pool. The best hotel room I have ever stayed in I have to say! - The TUI reps make the holiday!! Big shout out to Isabelle, Sadique, Sara and Laura (who popped over from a Marrakesh branch) for being super friendly, super knowledgeable and who kept us entertained for the whole holiday. Such a laugh and lots of fun with you all - thank you! - The majority of staff in general were also super friendly and attentive. - Water and cans of fizzy drinks (sprite, fanta, coca cola) are provided in your room with no extra charge and will be replenished as and when needed. - The beach is across the promenade from the hotel so very close by (we didn’t use it personally) Cons - - Drinks. Major let down in all honesty. This is an adults only, all inclusive hotel, with TUI. We expected a lot more. I was convinced the lack of choice was because we were in Morocco (a predominantly Muslim country) but when we went to check out the ‘on-site nightclub’, the options were much better. But chargeable of course. Part of me thinks this is deliberate, to make you spend money locally (which we still do!) but when they don’t even offer things like a local Baileys on the menu at the hotel but can offer it next door - very strange. The quality of drinks at the hotel as well isn’t great either. - Food - not great overall, especially for people with food allergies (coeliac/nut/peanut allergies with us). Not much choice at all. The only saving grace here was speaking to the head chefs at each service, who were helpful and offered us a couple of safer choices with no issues at all. It could get repetitive though if you are spending longer than a week here. If you can eat ‘everything’, then the choice is slightly better - but still not great. - Entertainment - very very hit and miss. As said before, the TUI reps are amazing but the local entertainment in the hotel is so so. Nothing great in my opinion. Also lacking atmosphere by the pool for most of the day for us - just very quiet spa type music if that is your thing (we like things a little more lively) - Local area - lots of people trying to hassle you on the streets to buy things (though we found by just saying ‘no thank you’ most would leave you to carry on). It is also quite a walk away to the main marina area (though there are some shops closer by). Overall, I thought giving 3 stars would have been a bit harsh as we are glad we came here and have mostly enjoyed our stay. I just don’t think I would be in a rush to come back.
Beautiful hotel well looked after and maintained. The staff are amazing and happy to help you when needed. Lots of food choices. Son fussy eater was able to find something every meal. Rooms were comfortable but I would say they need to update the sofa beds son is 6ft and found it very uncomfortable. The Tiu staff was very helpful we enjoyed two excursions would recommend the quad bikes Sunset. Also, use the spa area and have a treatment massage was very relaxing. Enjoyed taking part in the morning yoga and relaxation classes and lots of fun Aqua sports.
Not 4 star rooms. Bathroom very grotty. Food was great, lots of choice, however the a la carte not nice at all in terms of food and atmosphere. Service was good though. Stick to the buffet which is much better quality with great service. Disappointing that nothing was done about sunbeds being reserved and literally left all morning/day without use. We understand this over meal times, but more than 2 hours and towels should be removed so others can use the beds. Private beach not nice and we expected much better. Entertainment was probably the worst we've seen in adult only hotel. We did have a nice holiday and met some great people but would not return for the reasons above.
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We went as a family of 3. 2 adults and an almost two year old. The hotel was lovely communal areas always immaculate and large. Our room was very spacious and cleaned daily. The air con was fine for us but it was not ridiculously hot during the night when we stayed. My only slight is the beds are so hard (may be personal preference) but they did my dodgy hip no good at all. The staff in all areas from security to cleaning were exceptionally friendly and doted on our little one. Could not do enough to help and always had a smile and a hello. The pool is fantastic though the baby splash pool is in the Ruiland area with no beds and closed off, luckily the main pools have shallow areas for little people to play in which our daughter loved. There is an issue with sun bed reserving, we went down around 9:30/10 every morning and where able to find good beds although as the hotel was starting to get busier we noticed this more and more. Like others commented some of these reserved sun beds were not used until at least midday. Food was good enough, not huge amount of options but we always found something to eat even with a toddler. We did not tip throughout our stay but in the evening you could tell those who do as their table was already reserved and had drinks ready and waiting for them. All in all great stay. Just a note of warning, over the summer months the mornings are quite grey with sea mist but this usually burns off by 11. Take a like top for breakfasts outside as can get a little chilly.
Loved tge whole experience. The staff couldn't do enough for us. People have complained at tge sea mist, this was not a issue at all. The mist as was mentioned was high giving a slight haze with the sun burning through. This was mainly in the morning. However the temperature quickly rose before 10am. We would highly recommend.
The hotel is fabulous bedrooms large nice big comfy beds.shower big plenty of room separated toilet which was good large TV could not fault it balcony great with large palm tree's makes you think your in a jungle birds singing great food best iv ever tasted the beef just melted in your mouth staff great it's like they know when you need anything.pool staff and pool bar great really look after you the inside of the hotel is very colonial beautiful so clean I'd go back iv told friends how great it was . .
Stayed at this hotel for a week and it was not long enough! Everything was amazing. Staff super friendly and helpful, plenty entertainment, huge variety of food, very clean hotel. We always managed to get sun beds even if we were late up. Although it says no reserving them people still did. Only thing is we got lost a few times trying to find our way around the hotel, but we never met with our rep so maybe we should have! All round amazing stay though :)
We stayed at this hotel for a weeks break. The hotel is very clean and well maintained in both the rooms and the communal areas. The staff were also very friendly and couldn’t do more to help. The rooms were a strange setup as 2 single beds with single bed sets pushed together. My only gripe would be the quality of the food. Although it was nice, it could have been better, although I did like the way the lunch was arranged with the snack bar.
The food was the worst I have had in any hotel. I am a fussy eater but my partner who will eat anything basically ate salad the whole time. I had soup at lunch but very little else. The few times I did try to eat the food the fattiness gave me an upset stomach. I am 70 but felt young if not in years but attitude. To me it was more like a nursing home than a hotel. The entertainment was geared to the elderly. Bingo, bingo and more bingo, which many enjoy, unfortunately I don't. The hotel was spotlessly clean and staff friendly.
Great Hotel Staff all very friendly Entertainment team are so enthusiastic and allways around to encourage you to join in with the fun and games. Evening Entertainment was very good. Rooms clean and comfortable and the bonus of a full sea view room, it was stunning room 137 highly recommend.. Thankyou, myself and my Family had a restful and fun 11 days.
For a cheap all inclusive holiday the Tikida Beach doesn’t disappoint. The staff make your stay as good as a possible and while tipping is recommended, if you choose not to, your stay wouldn’t be adversely effected. Some of the room are being refreshed so there were some noise late afternoon in rooms close but nothing could be heard form other parts of the hotel. Pool, food, dinning areas can’t be faulted but if you want a sun bed you have to get up early. Staff will do there best to help out and accommodate late risers. I will definitely book again. TUI rep’s are amazing.
Excellent on every level. Good location. Good food. Three restaurants. Two pools. Lovely bedrooms. Family friendly. Staff super polite and helpful. Right on the beach. Short drive to city. Can't fault it. Had great holiday here... Ten out of ten
The room was never cleaned in the 2 weeks we were there, only made our bed and gave new towels, Air con didn't go cold because the hotel refused to turn it down on 5 requests, saying it wasn't hot enough outside ( 37 degrees) cockroaches constantly in our room ( excuse from tui rep was because we were lower floor) when others above us had the same issues, food everyday was the same as previous days and never hot only Luke warm, only get drinks to your tables by the waiting staff if u tip every day and they reserve certain tables for their French customers, had to get up at 5 every morning just to get a sunbed because if not they are all reserved and some weren't sat in all day, Swim up bar was a waste of time as the bar staff spent more time at the other bar chatting to their colleagues and they didn't serve beer either just warm soft drinks and warm cocktails which aren't refrigerated, This is by far the worst riu hotel we have ever stayed at and I would avoid staying there, Definitely not worth the money and ruined our 20 year wedding anniversary,
This is a recollection of our experience at the hotel, and is not intended to contradict or counter that of others who may have differing views. The hotel presents well on arrival with a large foyer area which encompasses reception, a boutique, various lounge seating, reps desk and a small book collection. The overall condition of the hotel is good, but a few areas are a little tired and in need of updating. There are two main restaurants plus a snack bar that operate through the day. With an additional two specialty restaurants available for dinner service, these are bookable once per stay. The buffet restaurant is on the small side and food choice is somewhat limited. Anyone here for two weeks will certainly see a lot of repetition. Quality of the food is just acceptable. Be careful not to sit in someone’s seat, if the waiters are good at anything it’s saving seats for those willing to pay. On one occasion we were asked to move as the table was taken, which it wasn’t when we arrived! Staff are cheerful and happy to help on the whole, with just a handful of bad eggs who would probably be happier working somewhere else. Service on the other hand is at best mediocre, with almost everything either running late or disorganised ie a snack bar that opens at 12pm but some of the hot food not ready until 12.30pm, a pool bar that should be open at 10am but most days it is nearer 11am, there are more examples but that’s the jist of it. Rooms are a generous size, and clean. The air conditioning in our room was absolutely abysmal, with the controller set as low as possible the room temperature never dropped below 25oC day and night. This was reported 4 times in the first week and nothing changed. We did eventually move to another room which fared slightly better, but still didn’t get below 22oC. We found sleeping difficult. There are two pools 1 large and 1 small, with the larger one encompassing a pool bar. Bar service around the pool area is good. Overall this is a good hotel let down by poor/weak management. They will apologise profusely at the front desk, but not address the problem. Supervisory staff just condone the poor service.
This is my 3rd time visiting, Again fabulous Hotel and very modern everywhere - New Rooms and decor 4 great restaurants and snack bar. Lovely clean private area on the beach which is clean and the hotel beach is beautiful. Great to see the local Moroccans using the beach too. Lovely hotel staff and room maids. Good food and plenty of drinks were even allowed to take a full bottle of wine up to to our room when wanted. See you again when next in Agadir. Just a note it was cloudy in the morning some days but I knew this prior it was due to the Hot air coming down to the sea from the Sahara Desert but it soon burned off so not to much of disappointment but not total clear sky's like the Med this time of year.
Hotel itself is nice enough, the staff have been excellent. Small tips for staff required, but they do look after you, regardless. Rooms were fine, clean, but beds were hard. Sun loungers need updating, they are not comfortable. Drinks were average, beer not the best. All in all, we had a nice holiday, but a week was long enough. Beware of getting an upset stomach!!
We had booked 5 days away as a little holiday just myself and my husband for our anniversary. Unfortunately, we were really disappointed with our experience at this hotel. We had read some negative reviews before we went and really wished we had taken them more seriously. Before I go into the negative, a few things I would say. Staff were always friendly, the shared areas were clean and the grounds were really well kept. Lots of lovely areas to sit in. The atmosphere is also very relaxed - very very quiet though so depends on what you are looking for. Not a lot going on, but great for just chilling. Beach was lovely, although again sunbeds taken super early and no facilities on the beach so had to come back to hotel for anything you wanted. A few people selling goods but no one was too pushy. Pools As others have said, the sunbeds were pretty much taken by about 7am. We never bothered getting in early, and did always manage to find something but there were only 2 of us. Many beds lay empty with towels on most of the day. The towels have a strange rule that you can only get a dry towel before 1pm in the day. There were a few times we needed fresh towels, but they said no. Thought that was a strange rule! Many of the sunbeds were covered in bird poo and not cleaned at all while we were there. Large pillows you could use - again not cleaned. The two pools were nice, we never used the heated one. Although they didn't appear to be cleaned very regularly. I put my hands on the side to lift myself up and felt all the slime underneath; it was gross. Because people drink in the pool, by the end of the day, the water does look quite murky! Food Our biggest issue! The food offerings were very minimal. It advertises two places to eat lunch, an Italian and another restaurant. Both are essentially the same thing - the 'Italian' is a small hut outside the lunch restaurant which serves buffet style. Many items were repeated at the hut and inside. Only difference is you can get pizza at the little hut. (I will say the hut did make some crepes after about 3pm, which were pretty nice afternoon treat!) The evening a la carte restaurants are also advertised as having two - however, one is only open weekends, and one weekdays - so there is only ever one available. We were told when we arrived (Saturday) that they were all fully booked for the next 4 days and we could not book in. Pretty disappointing. We managed to get into one on our final evening (ironically, it was half empty when we went). The international a la carte was OK. In the same place where you have lunch, so all the buffet stands are still sitting out, and it doesn't really feel very a la carte. Also extremely warm, no aircon, and they do not turn the fans on. Our starters and puddings were just OK (husband couldn't eat the veal carpaccio, he said it was awful) - however, the beef for main was nice and server was lovely. However, we ate at 7pm, and were being asked to move by 8.10pm for the next sitting - not very relaxing and felt pushed out! Would not have gone again. The buffet food outside of this was very repetitive, both at lunch and dinner, bland and not a lot of choice. Meat was quite chewy on a few days, desserts all tasted the same (although looked beautiful). Overall just not a lot of flavour in anything. We found a piece of chewing gum in our rice one day - told someone - and they just disappeared, no apology, and they even left the rice out so more people were eating from it. So that really put us off as well, unfortunately. You can only get juice, wine or beer at dinner and lunch - and have to be served this. We sometimes sat for a while without being asked, or had one glass and never asked again. One our first night I had asked about another drink (as didn't know what they had of course) and the waiter said "this isn't a bar, wine or beer." Food was the real main issue for us - really underwhelming and not somewhere I would suggest based on this alone. Bars/drinks The bars were very lightly stocked - a handful of cocktails you could get (although none of these were made like proper cocktails, shaken etc, just everything poured into the glass, rarely mixed so everything just sat at the bottom). The bars also each made things differently, so cocktails slightly different depending on where you went. Lots of pre-mixed syrups for things which often were very very sweet and tasted fake. We found the main bar next to the lunch area to be the best. The drinks from the pool bar were not good (although meant to be the same as elsewhere) we found they never tasted good from there. Coffee and tea was good and bar staff friendly. Rooms Our room was big and beds comfortable, but stiflingly hot. The aircon turned on - but did absolutely nothing. Room was between 25 and 28 each night. For some this might be OK - for us it was too hot to sleep. There was a ceiling fan which helped a little but not much. We weren't able to open our windows as we looked out to the back of another hotel and was very noisy in the evenings and morning. Also lots of dust coming in. The strangest thing we found about the rooms is that they appeared to do maintenance while people were staying - for example - we came back from breakfast one day to find someone in our room, standing on the units (where our clothes were), painting our room. They had no protectors down, dust sheets or anything. We were then told to wait 10 minutes until he was finished. The walls were then wet, we had to be careful what we touched - and the room obviously then stunk of paint. Not exactly a great experience! Very, very odd to do this type of work while people are staying at the hotel - we weren't even sure why he was painting to be honest. There was a little fridge in the room which was never restocked during our five days. It also didn't actually keep anything cold. There is a little shower gel thing in the shower, never topped up at all while we were there, and no other toiletries provided. However, the cleaners were lovely and always left our room clean, new towels etc. Shower room On our last day, our flight was late in the evening so we were given a 'shower room' to tidy up before leaving. This room was absolutely filthy, paint everywhere, dust so thick you couldn't put your stuff down or it would get dirty. It stank. Nowhere to sit, no towels (had to call reception for those), lots of half empty bottles and items from previous people. Just obviously not cleaned at all. When I told reception they said "We know, that's why we give it as a shower room." We don't mind a simpler room for this - but it should be at least clean. Facilities In terms of the other facilities, there was 'entertainment' each evening - but very minimal and finished at around 10.30pm. During the day, there was aquarobics in the pool was which was always fun to watch, but then nothing else the rest of the day. They could do with even just playing some music as it is very very quiet (this didn't really bother us too much but useful for people to know). The shop is closed on a Sunday, so if you need something you will need to go out that day. The prices were more expensive in the shop (to be expected) and the lady that works there was constantly on her phone, barely even looked up when serving. Spa We had planned to use the spa, but due to all of the other issues, we didn't feel it would be worth it. Overall Overall, we kind of made the most of it as it was our limited time away - but it was just really unfortunate there were so many things which just made it a lesser experience. I was really surprised to hear some people say they'd been for multiple years - as we definitely would not return based on our experience. The staff were friendly, but I also wouldn't say anyone went above and beyond for us. Whenever we did mention something (chewing gum and dirty shower room), it was just dismissed. We weren't sure if it was because we were only there a few days? Such a shame. But if you read through the other negative reviews, you will see the same patterns in those as well. I would look elsewhere.
If possible, avoid rooms in -1 level as they are located on ground floor (close to Thslasso spa and.....insects). We were initially placed in room 9XX and found cockroach in bathroom. Luckily we were moved to room 2XX and away ftom noises from the very-very late night entertainment. Otherwise, all other things about the hotel are excellent (food, swimming pool, entertainment, staff friendliness), particularly thr ala-carte dining which is included in all-inclusive package, that helps us having a variety from same inclusive meals everyday.
There are positives and negatives with this hotel. Overall the bad outweighs the good and I wouldn’t stay here again. Positives: the hotel is beautiful and clean. The outside spaces are also well kept and look lovely. Close proximity to the beach. An hours walk to the marina where there are lots of restaurants, cafes etc. Friendly waiters at the breakfast and lunch buffet, they couldn’t do enough for you. Good range of exercise classes. Our room was peaceful and quiet although I think some rooms on the other side of the hotel are affected by noise from nearby clubs. Negatives: the hotel states it has a strict no reserving sunbeds policy however this is not enforced at all so the standard ‘6am get up to put a towel down’ behaviour is rampant. The sunbeds are reserved all day with no one on them and I didn’t see a single pool side staff member remove towels or enforce the policy. There is no AC anywhere in the main areas of the hotel including reception, eating areas and bars. There’s not much relief to be had by coming indoors, only ineffective ceiling fans. The rooms have AC but I don’t think they have the infrastructure to support it as our AC broke on day 2 and despite reassurances it was fixed it still turned itself off every night resulting in very hot and sweaty nights. Waiters reserve the best tables for their favourite guests who tip generously so you can’t just go and sit wherever you want. The food was nice but repetitive and boring after a while. We ate out most of the nights we were there as we couldn’t face the buffet and we couldn’t get a reservation at any of the restaurants in the hotel. Overall a nice hotel but it definitely has some issues and I wouldn’t stay here again.
One star review is because we were allocated room 255 on arrival, this is one of the rooms that faces the 2 night clubs . We immediately asked to be moved , reply was we try tomorrow but won’t know until check out time , really you don’t know when your guests are leaving. The music started at 11pm we had been travelling all day and were exhausted, it went on until 5.30am. We then got a few hours sleep. Retuned to front desk and were show to room 223 side sea view facing hotel opposite,. Sarcasm from member of staff that we wouldn’t have to pay for the sea view !! Such a shame having toslate the hotel but RIU have refused point blank to refund one nights stay , we booked directly with them , offered a 1000 RIU class points and after two months I can’t keep arguing with them . I told them I would give a bad review about their attitude so here it is . We actually enjoyed the rest of our stay but it was spoilt by this .
3 friends visted morocco disappointed we were not told about the bad weather that happens in peak months we had 5 days of thick fog and rain as this was a chilled out holiday not alot to do as trips were a no go because of fog hotel was good apart from swim up bar was sugary cocktails no beer flat pop food was ok service good . Air con to room is central controlled by management so too hot had a ceiling fan very noisy which they tried to fix twice was told by reception leave ur patio windows open at night ( 1 get bitten alive by mosquitos or the room next door as small lock on gate between rooms safety and security ?? Hence ear plugs fan on and closed door not good for tui blu hotel . Animation team friendly and some good shows done by them. Adam photographer friendly no hard push on sales employee of the weeks for us was alisha friendly smiley face nothing too much trouble and kept our room clean 120 thankyou
Warm and hospitable staff
This is a beautiful property in a good location. Its clean and well maintained. The food is of a good standard with plenty of variety. There are only a couple of downsides. Guests, particular the older age group, putting their towels out at 6.45am in the morning. The hotel really should address this as it is unacceptable. The rooms near the night club suffer with the noise which can go on till 4am. We did get our room changed though and it was sorted out quickly. The female manager on reception , whilst efficient at her job was rude and abrupt and could do with some customer service training. A friendly face and smile goes a long way ! All in all I would recommend this hotel as it does tick most of the boxes
On arrival we were met with friendly smiles and a drink. We checked in and were pointed into the direction of the room, left our luggage with the staff who brought them to our room. The room was big , twin beds pushed together which was fine, tv , fridge , cans of cola , fanta sprite, water, tea, coffee, sugar and milk. ( we did have to request this to be filled part way in the week and it was replenished the next day!) Kettle. No iron you have to request this and leave 400 MAD as a deposit, i had no cash on me when i requested it and as I was bringing it back straight away the lady at reception did not take a deposit which was nice. Balcony i had a side sea view and the view of the hotel next door. The room had little noise, my side of the hotel room 101 Lifts and stairs Staff were nice and cleaners friendly and worked hard. I did notice that if you tipped you got better service and if they thought you weren’t going to tip they would just leave you to fend for yourself. The food i found awful, no themed nights , same old thing day in day out. Drinks orders are given out wrong as sometimes they misinterpret what you asked for. Not much goes on at this hotel, so if you just want to relax then this is the place for you. Entertainment wasn’t great, missed some nights. There is a Zanzibar nightclub which I have been told is noisy for the guests on the other side of the hotel. Weather, it gets hit with a sea mist a lot. Sometimes we had no sun til after 2pm We did a few excursions and found the weather nicer inland than in Agadir. It was hard to dry things on the balcony with the mist and it soaked everything. This hotel does need a refurb as it has a few things that need to be updated I think I will try another hotel next time only because of the food , all the labelling was wrong all the time. Doesn’t help when uou suffer with Crohns disease
We had a lovely, relaxing holiday. The staff were, on the whole very friendly and helpful. Parts of the site looked quite tired and in need of some TLC. I felt quite let down with regards to my dietary requirements. The labelling was quite sporadic - some meal times the labels were present, however sometimes there weren’t any labels and when I asked about allergens, I was met with a shoulder shrug. Left me with a lack of confidence that it was safe for me to eat.
Feedback themes are sourced from guest reviews provided by our data provider.
Areas to consider
Cleanliness
7.56/10Initial room had strong waft of drains. Second room also had issues. This indicates poor cleanliness.
Service
10/10Customer service offered £125 compensation, indicating some responsiveness but overall dissatisfaction with handling complaints.
Location
10/10Location impacts were not explicit in the review but no negative remarks were made.
Room Quality
7.06/10Issues with room cleanliness and blocked showers indicate poor room quality.
Amenities
10/10No specific comments, assumed standard quality for this hotel tier.
Value for Money
9.56/10Customer feels they did not receive good value for the money paid, especially compared to past experiences.
Food and Beverage
6.56/10Food quality was poor, with instances of uncooked eggs and inedible items.
Overall Experience
8.06/10Thoroughly disappointed overall, with significant concerns impacting the holiday experience.
Experience luxury with four restaurants and four bars, plus a complimentary buffet breakfast to start every day.
Experience a refined atmosphere in an adults-only setting with spa and entertainment options nearby.
Free Wi‑Fi, multilingual staff, and conference space support work or meetings during your stay.