Hotel Allén - Sure Hotel by Best Western Allen vs Similar Hotels

Rooms were mentioned as small and somewhat noisy.

Many comments about small/cramped rooms, narrow or creaky beds, noise and awkward layouts (bath next to bed) — mixed but leaning negative on comfort/space.

Some rooms were described as cozy, with issues like small size and comfort.

Some rooms perceived as outdated, with issues like cold temperature.

Several comments indicated cleanliness issues, especially with the bathroom.

Multiple reviews report unclean rooms, stains/hair, moldy shower areas and bad smells — cleanliness is a clear weakness.

Multiple complaints about cleanliness, particularly in the hallways.

The room was clean, though some reviews mentioned older facilities.

Conveniently located near attractions with easy access.

Consistently praised for being very close to the city centre and transport — location is a major positive.

Often highlighted as a strong point, with central proximity noted.

Centrally located and convenient to attractions like Liseberg.

The staff was frequently noted as friendly and helpful.

Staff repeatedly described as helpful, friendly and quick at reception; service is frequently praised.

Consistently praised for friendly and helpful staff.

Very welcoming and helpful staff, consistently positive sentiment.

Breakfast was generally praised but faced some critiques.

Breakfast is often described as very good/stunning and staff serve well, but the breakfast area is small, limited variety (less fruit) and can require waiting for coffee/space.

Breakfast and beverage options received positive remarks.

Breakfast was generally praised as excellent.

Basic amenities were available, but some guests found shortcomings.

Mixed reports: good secure parking and all-day coffee/cookies, but missing in-room fridge, problematic HDMI/TV access, no fans/AC and some odd in-room features (jacuzzi).

Amenities such as breakfast and snack availability were praised.

Good amenities like breakfast and coffee; however, some snacks availability issues noted.

Good value was highlighted, especially with breakfast included.

Several guests felt the hotel was expensive for its standard and called out poor value for money.

Guests felt it offered good value, particularly for budget-conscious travelers.

Considered worth the price, especially with the included amenities.