Holiday Inn Hangzhou Xiaoshan by IHG

Convenient. Good service.

노후되어 청결하진 않음. 서비스는 좋음.

Have stayed here for years. Now that will help put some of my ratings into perspective. Love the location of the hotel. Nearby restaurants are fantastic. Always thought the restaurant did a great job with morning breakfast but the offerings have slipped to be equal to your average 3 Star Chinese Hotel. Expats you see walking around all trying to find something they can or want to eat.

가끔 냉 낭방 안됨

대체적으로 괜찮았지만...난방이 되지 않았습니다!

Good stay

only chinese are avairable

샤오산 도시 중심의 호텔로서 접근성 좋았다

Good place

The hotel is fine with spacious guest rooms and very friendly and helpful staff.It could do with a refurbishment ,but other than that I have nothing negative to say.

The hotel was not as expected, the check in process took a liitle long, not sure why when my reservation had already specified the "suite" I requested. After going upstairs to the rooms we were given I had to go back down because the room didn't have a bath tub which was one of the reasons I booked a suite. We were then given a room with a bathtub but it smelled weird, and unpaired. The plaster around the tub was peeling and the bathroom door wouldn't close unless you pushed and locked it. I think the entire room could do with a bit of updating. The one bright spot was the the bar, restaurant and breakfast buffet staff were very helpful and accomadating. For breakfast we had great service from Pankaj Bora. He was super helpful and very accomadating.

特にないですが、近くに地下鉄があれば便利ですね。

Hotel still maintains Holiday Inn standards if a little jaded around the edges. Service in all areas very acceptable. Lobby bar is great for the traveller offering excellent service and a good selection of bar food. Ideally located for local factories. Will stay again!

Perfect hotel !!!

The location is good. The hotel is next to the mall and walking distant to metro. The only problem is the limited choice for foods at the hotel restaurant.

地點還可以 旁邊就是商場 性價比高

Got in after midnight. Plenty of staff to check in. Check out was easy, too. Great selection for breakfast.

비즈니스 호텔로서 깔끔함

Good service and great room size

Not bad

비즈니스 호텔로 추천할 만함

Our check-in was too long. They couldn't figure out our reservation. The hotel is okay with its clean and comfy rooms. However, I was woken up by the awful noise which was coming just outside my window. There is a big construction going on and it starts at 6 am. I do not recommend that you stay in this hotel before it ends.

因為下雨 要借傘 也沒有 酒店的前台 訓練有差

The place was clean and comfortable. Check in and check out were fast and smooth.

Ottimo hotel, pulito e confortevole. Presente piscina e ristorante.

Hotel comodo e pulito, camere adeguate. Buonanotte colazione.

The hotel conditions are totally not managed well. I used one room in no-smoking room but I could smell cigarette smoke. All furnitures & facilities on the room and bathroom are too old. The carpet of the room looks dirty. And we could not control the air conditioner easily so it was too cold. I just felt that we use an old China hotel. It is valuable for us to use this hotel with a half prices.

ホテル自体は値段相応。Hotels.comの地図が実際と少しずれていた為、探すのに手間取った。実際には地下鉄２号線「人民広場」駅Ｃ５出口から徒歩５分程度だった

친절한 직원들과 지하철에 가까운 근접성등으로 인하여 항상 가게되고 특히 로비바에서 저녁에 맥주한잔 하면서 음악을 즐기는 분위기가 참 좋은것 같습니다.

food is ok here not bad, less oil as compared to other places in china, cleanliness is not upto mark in the hotel

English is not their forte, they asked me if I wanted a good view and I was sent to the 21st floor, I thought about the great view,however,it was ugly due to the fact that I was looking at construction sites,and not only that but also noices due to work done.

The hotel exceeded my exception. Very clean, comfortable room, staff was extremely helpful. I highly recommend staying here on your visit to Hangzhou.

Good stay

Decent hotel at the price

Good hotel, centrally located . Everything about it is simply practical.

Good but short stay. Unfortunately no international TV channels in room and the wifi wasn't working in the gym, the hotel has been notified.

Excellent staff service. Though they are more proficient in Mandarin than English. Very enthusiastic. Eg. the concierge arranged an airport transfer for us, he made sure that all are taken of before we left for airport. Not much to see around the area. Good to take the metro to West Lake for sightseeing.

The reason I selected this Hotel was my previous experience.However, in the last three years it looks they have worsen.My room, in spite of the fact I requested NO SMOKING got filtered smoke.The TV was not working,only Chinese channels, only after my third complain I got an explanation of what to do. THE INTERNET SERVICES WAS SO POOR THAT I CHANGED ROOMS. I thought it was going to solve the issue.As a result my MOTHERBOARD GOT FRIED.Was it the Hotel, the Censors of their system? Not even SKYPE worked!! NEVER AGAIN!! I am not going back to that place!!

Easy Book-in and check-out. Good breakfast, nice room. I extended my stay. But at a point it was difficult to find an English speaking staff.

Hotel was clean and comfortable. Front desk staff, especially Eason, was super friendly and was able to communicate clearly in both Mandarin and English. Staff was timely in meeting our requests for extra towels and ice, in addition to satisfying our request to have non-smoking rooms. Tip: If you're in a time crunch, there's a BreadTalk bakery attached right to the hotel with equally friendly staff.

I have stayed in this hotel multiple times past two years. The overall value is good. But it needs to be kept to good shape all the time.

When I arrived at the hotel, I was greeted by very friendly English speaking staff. The room was a little small, but all the comforts you would expect from a Holiday Inn. There is a very large shopping plaza attached to the building so you can get out a bit and eat some western food too! Pool is nice, gym is a little basic but everything I needed. Best point of the hotel in my opinion is the circle bar, you will find many expats there each friendly and chatty, meaning you can always sit down at the end of the day and relax in comfort with someone else who speaks English whilst in the middle of China.

Very nice hotel. Clean and with helpful English speaking staff.

Not a good location in Hangzhou for anything other than business. Staff at the restaurant was terrible. Asking for a water refill met with complete indifference. Ordering a coke we were told "sold out". I've never, ever, EVER been to a restaurant that does not have a coke. The staff was clearly aggressive towards us, for what reason we could not determine. We were the ONLY party in the dining room at this time and had to wait 10 mins or more for anything. An awful experience, I shall not return to this hotel.

The remote control did not work properly. I had to struggle numerous times. I got a channel in only out of about ten times. My stay at the hotel was spoiled because of this. They use a TV called a Philips Institutional TV. It is NOT user friendly. I pressed the language button on the remote and it did not work. There were instructions at the bedside but they did not apply to the model remote that I had. Otherwise, the hotel was perfect.

Nil

We booked this hotel because it looked somewhat close to Hangzhou. We were very disappointed to find that it's actually quite far from it (about a 100 CYN cab ride each way). However, if you are not looking to travel around Hangzhou, then this hotel is a great price. Very clean, modern, and the staff is friendly.

no complaints

quite convenient location and comfort hotel. I will like to recommend this hotel.

The service is above average, unfortunately, not all personnel understand english, making difficult to accomplish some practical activities necessary on a business trip.

very poor service.

Excellent service, food, facilities and great value, but this location is only for business people who need to be in Xiaoshan Industrial Zone; ot for those who come to see Hangzhou for touristic purposes