Veranda High Resort Chiang Mai - MGallery

Beautiful beautiful. We loved it here

Very pretty with a highlight of the pool. Lots of beautiful nature to enjoy.

Staff was amazing! Property is beautiful and quiet.

I was really underwhelmed by the condition of the property. It’s

I loved how calm and serene this property felt — it was like stepping into a peaceful escape from reality. The view of the temple reflected in the pool was absolutely breathtaking.

Overall good! No complains. But they can do much much better with their level of cleanliness… cleaning not detailed. They do not pay attention to details… my balcony table had shoe prints… generally it is clean but not a spick and span level of cleanliness. Can put in more effort. Other than that the property is loveable!

Beautiful location. Peaceful surroundings. Poolside space is very limited. Very limited options to eat outside the hotel within walking distance. Quality of service in the restaurant was very inconsistent, enthusiasm of the friendly staff could not compensate for lack of training and poor service management. We sat one night with dirty plates for almost an hour. Spacious rooms, but lacking some basic furniture like drawers / shelves for clothing, and towel rail. No available shade / parasols for the balconies of south facing rooms on 2nd and 3rd floor. Only bar available was part of restaurant, nowhere to have a relaxing drink away from diners. Restaurant wine very very expensive.

A good quiet get away from the city in Chiang Mai. A little “dated” and could use some upgrading. Staff were great. Bed is huge and comfortable. Bathroom was structured in a way that was odd. Only one sink in fairly large bathroom was a negative. Some outlets not working.

As a solo traveler, I felt very safe at this hotel. The hotel staff were very polite and took great care of me as a guest. The food and the views were immaculate. Additionally, the complimentary activities and the free shuttle to the night bazaar was fantastic. My charger randomly broke in the middle of the night and the hotel staff charged my phone then walked with me to a local store to purchase a new one. I loved my stay.

Planned a relaxing get away to Chiang Mai. The property is a bit out of the way, but we found enough to eat between breakfast and dinner. The pool and views are amazing.

The hotel is situated in a remarkably scenic location. The lush greenery and diverse flora and fauna create a picturesque ambiance. As the sun sets, the resort's beauty is further enhanced. The staff demonstrated exceptional helpfulness and kindness. However, opting for the half-board meal plan resulted in the presentation of the same menu every night, which could become monotonous. Consequently, I would not recommend the half-board option. Additionally, the hotel's appearance could benefit from refurbishment, as it currently exhibits signs of aging and wear, giving the impression of uncleanliness.

Had a great stay and would definitely recommend this hotel

Great time and beautiful just far from things

The property is beautiful, and the hotel itself must have been also, but it has not aged well, and is in dear need of maintenance. Everything is a little derelict, very humid and overall quite old. This makes for a rather disappointing experience. Staff is very friendly and helpful, unfortunately it does not make up for the overall state of the property. I would like however to stress that Muay Thai class with Pong was a lot of fun for the whole family. Overall the

Beautiful natural setting in the mountains.

The hotel is not in the city center where is located in a green land area. The room that I was staying is scenery pavilion with a large balcony with a large jacuzzi bathtub and a day bed on the side. It was really relaxing and comfy. The hotel staffs are nice and friendly, it was a very pleasant trip overall.

Amazing place

Amazing stay. The grounds were beautiful. The staff and service were impeccable, and the restaurants serve great food. Definitely recommendswhen in Chiang Mai (despite the 30 min drive from airport/markets)

They location was very calm and relaxing. I would have rated it a 5 except I did not like the bathroom. It was open to the room unless you moved a wall around. You had to mive the whole wall every time uou wanted to use the bathroom. (Unless you like an exposed bathroom ).

Lovely place

This hotel was everything I wanted and more. The views were incredible and I wish I had dedicated 1 full day to enjoy all the amenities. They have some cultural classes and activities for you to enjoy as well as multiple pool areas. In addition it’s just a beautiful property to walk around. I can not recommend this hotel enough. Since it is further out from the city center the hotel can help organize taxi rides and the taxies are always on time.

The property is beautiful and the room was absolutely gorgeous. It’s just very far away from anything, but for romantic getaway you can’t beat it. The rooms are truly outstanding

The Veranda High Resort Chiangmai is an architectural gem in a beautiful, tranquil area outside of Chiangmai. The resort was visually stunning, with modern design with a brutalist touch surrounded by verdant mountains. There were some inconsistencies in our experience: the pool is too cold to use in January, the not-so-sensible guestroom (awkwardly designed bathroom retractable walls and not enough hooks and rails for wet towels and swimsuits), and the finishes that could use some touchups. Overall, the stay was, relaxing, satisfying, and pleasant. Breakfast is plenty and delicious, and their dinner gets a B for Thai dishes. Some concerns for guests with mobility issues, given the constantly changing elevations, some areas of the resort are unevenly paved and underlit. A bonus was the walk through the nearby village to reach the mountaintop pagoda that is different from other Buddhist temples anywhere else in Thailand.

Amazing place, the infinity pool has a view of a white temple and the other areas are well maintained and put together.

Wonderful peaceful stay. Daily free shuttles to the city. complimentary activities daily. I couldn't have asked for a better stay! The room, provided robes, and nightly soaks were a dream!! I will definitely stay again if I'm in Chiang Mai.

One of the best places we have ever stayed.

We stayed there for 2 nights and found the sprawling resort to be peaceful and quiet. However, we found the property not very well maintained as it is a few years old already. For eg, the water feature wall outside our room could hv been a nice feature if not for the moss growing on the wall. All in, we had a peaceful stay there.

Had a wonderful stay here. Will be back

This property excels at everything. Rooms are spacious with a separate big bath tub, sitting area, closet/dressing area, and sitting space outside. Extremely well thought out room with great amenities. Fridge, coffee/tea making items, TV, adapter, hair dryer, robes, slippers, bags to be used around the property (especially useful to go to the pool), comb (and all the usual bath amenities) are all very considerate. Spa, restaurants, pools, gym, and all - just an amazing place to stay.

Perfect hotel to relax and enjoy some peace and quiet in beautiful surroundings. Rooms are very spacious, clean, very comfortable bed and offer gorgeous views. Excellent breakfast buffet. Wonderful spa and infinity pool!

The resort is very cozy. It is on the top of the hill and you can enjoy the beautiful, relaxing, green surroundings and the view of the far away temple. Breakfast is awesome.

Takes about 30 mins in a Grab taxi to get to the centre, so not too far out. And Grabs were surprisingly easy to get, despite not being in the centre. Nice place, nice staff, nice views. Yeah go for it!

An astoundingly beautiful property and rooms. We loved how peaceful it was, the pool was spectacular and our room was lovely. I was one of the few people to use the gym and it was great (for a hotel gym). If I were being picky, I would say the eco friendliness isn’t great (water provided only in small bottles that aren’t recycled - no where to fill water bottles), the TV was a smart tv without any linking capabilities, at breakfast there was no quality coffee, and the coffees and teas in the room were really subpar (Nescafé instant) given how expensive this place is. BUT we had a fabulous stay!

Great atmosphere , clean , wide and luxurious feeling over staying , highly recommend

Very friendly staff, room was clean although some amenities were a bit old.

Enjoyed the serenity and the exclusiveness of the the resort.

This hotel is a bit confusing - the grounds and the pool are impeccably well maintained. They are among the most beautiful in Chiang Mai. However, the rooms aren’t very well kept and the food/drinks are substandard.

The hotel needs some good TLC and is starting to show its age. I have found the service to be inconsistent (from so so to really good). The iconic swimming pool is ...well, Instagram worthy and many residents seize this opportunity and take lots and lots of picture (can be annoying). Considering how heavily this resort is advertised by Accor, I was expecting a bit more. Overall, still a nice stay but I don’t know if I’ll come back.

The hotel is away from the town center and I enjoyed the peacefulness very much. The lobby and surrounding are beautiful. Checking-in is a breeze while we were having the welcoming drinks. However, the room itself is disappointing. We stayed in a 2 rooms apartment at the Residence Wing for 3 nights. The apartment is very spacious, but it’s really rundown for the price we paid for. Housekeeping came everyday, but cleanliness is not up to standard. A major revamp is a must for this hotel!!

love the hotel so much. only one cons for me is water is very cold.

A magical hidden gem! Truly amazing property away from the hustle and bustle of the city overlooking a beautiful temple in the mountains. Our stay was perfect!

Overall is good except 1. Not recommend for their restaurant. 2. Shuttle bus can be more, since it's way too far from downtown. 3. No shower facility in the swimming area.

This was our first time visiting Chiang Mai so it was very important to choose a good hotel for our stay. We picked Verdana because our friends had previously hosted their wedding there and we were drawn to it after looking at the pictures. It was around 30 mins to get to the hotel from their airport. Upon checking in, the staff were very attentive and efficient. We arrived slightly earlier but managed to check in without issues. Room was big and the design was very unique. We also had a nice patio where we has our first room service. Room service food was mediocre. The view was stunning. It was so quiet that you could heard birds chirping, waterfalls moving and wind blowing against leaves on the trees. Food at the restaurants were a lot better with a spectacular view. Breakfast was included and there was a huge variety of choices at the buffet. Our room had a lot of ants and tiny bugs which were fine because we were there to experience the mothernature. The only thing that bothered us was that the sewage system for toilets and showers were a bit slow. That led to a weird and foul smell from time to time.

A bit far away from City center, about 30minutes by car. However the hotel does provide a few shuttles per day going to and from City center every day. For people who prefer more flexible timing to head out to the city, taxi could be quite expensive due to the remote location, costing about 450 baht one-way. That being said, the view and quiet surrounding of the hotel is spectacular, any normal city hotels certainly cannot compete with that. Overall, it's a great and beautiful place to stay if you don't mind the slight inconvenience in traffic.

What a beautiful spot. The staff is very nice and accommodating. The buffet was good. The views were amazing. We spent a few days in Chiang Mai city and glad we spent a few days in the mountain. The infinity pool has the best views. All of the grounds were in great shape. The room was 5/5. We stayed in the jacuzzi pavaillion which I would recommend. The shuttle worked out well to get to the city and airport. Will stay at again!

Everything was fantastic. From the service, friendliness of stuff, food, scenery, cleanliness of room and just everything. Thank you so much for giving us a memorable stay! They even did a simple decor set up for our anniversary that I had indicated in the memo. Thank you once again.

It is an amazing hotel! Loved it so much !

Beautiful, serene, relaxing and inspiring.

Breakfast was outstanding, the staff are very welcoming!!

A lot of ants in my room i cannot put snak on the table. The staff are very nice and hotel view is very good

Good hotel but a building is a bit old, maybe it is time to renovate. Stunning view at swimming pool. Food has good taste, however they forgot to remove barcode sticker on apple served in Salad.

Amazing and gorgeous 11 out of 10. Ask for a guy named Benz. He’s the best

Located far away from Chiang Mai city central. It takes around 30min to get to famous destinations. In addition, it also takes approx 30min to call a taxi, but takes more when it is busy as many guests call. Layout in the room is a bit unfriendly as mirror and rack are not in front of bassin so that I can not get amenities when I'm washing hands or tooth brushing. Scenary from hotel is superb and view from room balcony is excellent. If you stay at hotel whole day, you shall enjoy the best relaxing experience. Food served at restaurant is quite fine. The restaurant serves local foods like Kao Soi as well as international favorites.

Air conditioning made noise but was fixed promptly . There was an incense burner but no oil

The staff was great. Had some issues with our shower but they were very accommodating to get it fixed and to better our stay. Property is beautiful and the rooms very comfortable.

Amazing view at the breakfast place. The area is quiet and relaxing. The room’s tired and need maintenance. We had water leaked in the bathroom. Staffs are friendly.

Architecture design of this hotel is wonderful and the pool view is stunning. But unfortunately there are a lot issue in our room. Like the bathtube in our room is leak and make our toilet flood, the door handler of shower room surrounded by some dirty black print cause by water I guess, the toilet door is broken... All report to the hotel at night but we only stay for a night so they cant change the room for us. Also we can heard people laughting from the hotel restaurant at midnight and yelling in the pool for photograph time, so good luck, thats include of your stay.

The hotel looks worn down and needs renovation, especially the guestroom. Bathtub is dark grey stone which looks dirty because of the water stain mark. Shower was strong and bed was comfortable. Hotel is 30 minutes drive from town, and hotel provides free shuttle to and from town three times a day. Luckily food at the hotel was delicious and we dined at the hotel throughout our 3 night stay. Dinner restaurant was mainly outdoor seating and mosquito spray was available upon request. Aircon seating is available in the three tree houses. Gym was small. Spa only has 3 treatment rooms so better book at least a day in advance to secure a slot. The best thing at the hotel was the service by the very warm staff.

Amazing hotel with one of the most beautiful infinity pool ever! Attention to detail is given at every level. Fantastic stay.nothing to do much outside of hotel as it is quite secluded, however one does not feel the urge to leave this beautiful place

the surroundings of the hotel and aesthetics of the room are lovely. staff are also attentive. i see a lot of gardeners tending to the greenery which is nice in this dry season. the turn down service with a little gift is also much appreciated! however when it comes to using the room itself, it is a little inconvenient. for example, guests should be able to draw the sheer curtains first to obscure view, then the heavy curtains to omit light, but that was reversed in our case. there were also no towel rails, only a hook stub to drape wet towels on. the swimming pool also has such a beautiful view, but the water was very cloudy, such that you cannot see the pool floor from the deck. and when you are swimming, you cannot see the person in front of you, which can be dangerous. all this is no fault of the hospitality staff, maybe these problems arose from management or even at the conceptualization of the rooms at the start, which i hope can be altered for future guests.

Defect in bathroom which could not be fix at time of stay. Room cleanliness average. Breakfast great food, excellent service and magnificent view!!

Overall, very pleasant stay. The hotel staff was extremely nice and helpful. Yet, there is one bad surprise happening every afternoon: imagine you are comfortably resting near the pool or having a quiet sharing moment in the restaurant, and you suddenly hear dozens of people coming for a tea set. This is the only negative point I have encountered during my stay, but it left me a mitigated impression. You suddenly feel like an animal in a zoo, as they all rush to take pictures in total rudeness of everything around you, shamelessly and constantly shout at each other for no reason. I was not expecting this kind of experience from a high class resort.

This hotel is very beautiful and the staff is very friendly and helpful. However the room had a big ant problem and after mentioning it to the staff three times, no action was taken.

Nice hotel Far from town Good for relaxation Not the bets for doing activities given distance from action No the best rooms More like a resort than hotel

Staff are very good. Hotel breakfast is not nice. Overal is so so.

45 mins away from the town tho, but its good if u want to stay in resort just to relax.

The Veranda's infinity pool is to die for, for its spectacular view and that's about it. In the infinity pool itself there's floor tiles that are coming off which I scraped my fat toe in. I stayed at the scenery room which was too dark for my liking, there's not enough light in the room. My stay was good except that it's not really a 5 star hotel as they state in my opinion they need start renovating before such a beautiful hotel continues to fall apart on them. I would not stay here again but I don't regret staying just because of the breathtaking views and the staff was nice. We had a few issues with our food orders because they would understand one thing even showing them the menu and pointing it out with my finger but there was never problem in them taking back what we did not order and in giving us the right food. Tip for the ladies take your own shampoo, the shampoo never removed any of my hair oil only made it worse, it wouldn't even produce shampoo suds so I had to buy my shampoo in a local market.

The hotel environs are breathtaking. Relaxing, tranquil, and great food. But the near thing about this hotel is their gracious service. When we dropped our credit card in the car ride departing the hotel, they brought it to our new hotel in Chiang Mai!

The hotels architecture is nicely designed and it has a great rooftop pool, with fantastic views across the surrounding hills. Unfortunately this was let down by two factors. Firstly we found the food below par compared to other hotels we visited in Thailand. This was especially the case with the room service, which we found to be really poor. Secondly due to the remote location we found a huge spider and giant gecko in our room.

Awesome hotel, great comfortable room and restaurant food was stellar

Good helpful staff and attentive. This peaceful resort are suitable for relaxing.I'm very pleased to stay here.

Awesome pool. Location. Beautiful. Breakfast service could have been better.

Pleasant and relaxing stay but advise to have a rented car.

Veranda High Resort was spectacular. The grounds were just so beautiful and incredibly peaceful. My boyfriend and I had a wonderful and relaxing time in the comfortable and stylish room and the amazing infinity pool. The staff was professional and courteous. On our last day, we decided to visit the spa and were not disappointed. The spa staff were great! It was an amazingly relaxing experience. The food at both of the restaurants was also fantastic. We will definitely be back one day!

Great!

They insisted we park at the bottom of the drive and take the golf-cart up to the reception (about a 45-60 second ride). But then at check-out there were plenty of airport vans and cars parked at the top of the short road next to the reception. At check-in they gave to me the Internet login and an incorrect password (since the password is your last name, it was obvious the password they gave to me was from the previous customer with a Chinese last name). I questioned the password but the receptionist was adamant the password was correct. The room felt like a concrete prison cell. Whoever designed the rooms should return to design school. The only nice feature was the view from the pool (of the nearby mountains and the white temple on the mountain - although you can also see the road in front of the hotel, the carved-out mountain where there must be a quarry, and some ugly buildings along the road.

This place surpasses the pictures. The setting is amazing and the grounds of the hotel could not be any more relaxing. The whole vibe is zen and feng shui. The only downside is that it is far away from anything and the prices on the hotel grounds are more than what we would pay back home in the US. If you're on a budget, don't plan on getting a Thai massage here. You may even want to plan to eat elsewhere, although the kao soi dinner was fantastic. The free breakfast was abundant and delicious.

Stayed at the jacuzzi pavilion and it was worth it!

Lovely hotel with great views. Staff were all really friendly. Shuttle service to the city centre was really useful. Limited sunbeds around the pool but it's a small issue really?!

My husband & I were at the Veranda for our wedding anniversary and had always wanted to visit Chaing Mai. Unless you want to stay nearer the town & night markets then this is perfect. The shuttle goes 3 times a day to the town but it is so lovely coming back to the hills. When the staff found out it was our anniversary they decorated our bed & made us a cake. I would thoroughly recommend The Veranda Hotel.

Extremely relaxing place for getaway.

Loved our stay at this Tranquill, relaxing, beautiful resort! The rooms are beautifully designed with private patio overlooking the water feature onto the beautiful mountain through palm trees where you'll love to watch the red sun set with the white temple in the background! In my opinion, the Mountain View is the prettiest place to stay. The pool is sensational and you feel like it drops off into infinity! Only drawback is they could use more patio space to lounge and the resort is 30 minutes from Chaing Mai. Perfect place to stay though if you're doing the Patara elephant adventure. If that's booked, I highly recommend going for an eco-lodge authentic Thai experience at Chai Lai Orchid! Alexa owns and runs it to perfection! Their tour that includes elephant riding bareaback, river bathing the baby elephant , mountain hiking to the Karen tribe, swimming in the waterfall and then bamboo rafting on the river is the best experience we had our entire time in Thailand! A must do!!!

Very quiet and relaxing place to rest your body and mind. Will definitely be back again.

wonderful time, wonderful food and beautiful views and architecture. just one complaint.... sleep quality was not 100%, we could hear the neighbours and all the poeople passing outside the room.

Beautiful hotel but service wasn't great for cost. I continually felt like they were squeezing money out of us for little things that, for a hotel at this price level, should have been taken care of in a more cost effective manner. The front desk could even be downright rude and in-room dining service continually delivered us the incorrect food and with no napkins or utensils. Another thing to note is it is quite isolated. We had spent 4 days in the city of Chiang Mai already so getting out to the countryside was just what we wanted but other guests didn't know this and were disappointed. Beautiful hotel but know you should expect to pay high costs to stay there.

Hightly recomended. Everyone is extreamly friendly, The food in the resort is excellent,very well percented. Overall wonderful service and extreamly hightly recomended to everyone who is looking for relaxing week in Chiangmai .

This hotel is amazing, a bit far but worth it. The Thai food serve there was also beyond words. We stayed for two nights and I didn't want to leave wish we could have stayed longer.

we stayed for five nights. it was the highlight of our Thailand trip

One of my favorite hotels I've stayed in. The grounds are amazing and the pool view is one of the prettiest I've ever seen. Food is also great here. Would love to come back. The room smelled a little bit of mildew after the rainy season which we didn't know was to be expected in certain months, the staff was expedient in putting a dehumidifier in our room which helped tremendously. the service was great.

Did not get the room we reserved,probably because we reserved through expedia.

Very relaxing surroundings, beautiful resort. Even when resort is fully booked, it did not feel crowded. Staff very friendly and helpful. Good buffet breakfast

was not really far from the city, just 20mins taxi ride (without traffic). the swimming pool and the body massage were the highlight!

Ants crawling on the floor and flies everywhere in the room (plunge pool pavilion). Cleanliness of the hotel is disappointing. The food in the dinner restaurant is average but very overpriced (ingredients not fresh neither do the taste worth the price). Environment and neighborhood is good - quiet and calm. Generally speaking, please improve the cleanliness of the rooms and it will be worth the price it stated.

Fabulous hotel - we had room with a personal plunge pool which was spectacular. The staff are extremely friendly and nothing is too much trouble. There is a shuttle bus to Changi Mai but only 13 places so if you wish to use this facility book early. Other than going into Chang Mai little else to do apart from hiking - don't bother to go to the Wat on the hill seen from the hotel this year at least as it is just under construction and is a bare shell.

Terrible service, particularly at the restaurant. Expect more at this price. Everything inside the resort is particularly overpriced even when compared to western hotels.

Enjoyed a 6 night stay in the hills of Chiang Mai. Stylish modern hotel with manicured gardens, infinity pool and views to a temple on the hilltop. Free shuttle bus from the hotel 3 times a day into central Chiang Mai which is 25 mins drive away. Shuttle times allow for the night bazaar to be visited. Use an airport taxi as a driver for a the day to visit all the adventure sites in North west of the city for eg: Tiger Kingdom, Zipline and Shooting Range. Went out of hotel to the local village and was able to get cheap eats and shops to prevent one paying the over inflated hotel prices. Had the complimentary breakfast each day which is best. Used the hotel gym and one can rent bicycles or walk around the locality to find the local temple and even walk up to the top of the mountain to the big temple there. Enjoyed staying outside of Chiang Mai after a day's sightseeing to enjoy the peace and serenity of the hotel and its surroundings. Room service is good and lovely setting for an evening meal and cocktail too. Went in early July and the rains had not yet really started.

We were a bit worried about the remote location of the hotel at first but were totally thrilled by the stunning and breath-taking design of the hotel. Fabulous and comfortable room with open bathtub. Very much delighted with the hotel toiletries - little bottles filled with aromatic scents by Thann. Enjoy swimming overlooking the green scenery. A very relaxing getaway, will definitely stay longer next time.

Definitely a quiet and relaxing place for holidays. The pool is not big but it is never over-crowded during my stay. Though there is only one restaurant for dinner, the food quality is excellent at reasonable price. Also, my little girl likes the kid's club as there is a variety of toys. The only drawback I think is that the choices at breakfast buffet is a bit limited, where it will be great to provide more Thai food.

This place is amazing! We had stayed there for two nights and we loved it. They've a well done of services,fabolous pool view,privacy,quiet place and the area are pretty clean. And we highly recommended for the spa, that was gorgeous. The price was a little bit high but it's not too bad if you're really want to relax with a forest view out of window from your private spa room and you can the spa bath tub in the same room as well. Hope you are enjoy everything with your trip in Veranda as same as we were enjoy it. :)

Perfect hidden heaven. ..great service,great food,beautiful design.