Green Nature Resort & Spa

All stsff are good

Never had such a horrible experience in a Resort. The customer service is atrocious and nearly all Male staff are very sexist alwaystalking down to women. I will never return

Ingen hotel att rekommendera jätte dåligt

Hotel is ok, food is terrible not really a 5 star more like a 3, wouldn’t stop there again

Property and facilities are okay. Poor management and appalling decision making Managers. Otherwise, junior workers are highly rated. Had issues with Expedia in which I received a confirmation of hotel room I paid for since June which I showed Green Nature Hotel, however I was made to pay again for my room on a daily basis and I was locked out of my room every day until I paid, despite showing them the confirmation of payment and booked room at the hotel. Good management decision would be to sort non payment issue out with Expedia who they claimed has not paid them, instead of continually embarrassing and stressing customer with payment issue whilst on holiday. It was a terrible experience and this destroyed what would have been a perfect first holiday in Turkey

First of all , the towels are very old and bad condition ,there is no duvet or thick cover for bed just light blanket , The spa very dirty and old and need maintenance In general the hotel is dirty , I don’t recommend it. Lobby was well air conditioning , but all other levels and elevator was not.

food is amazing

I like the cleanliness of the Hotel This is my 4th time to Green nature. But the staff at the restaurant unless you tip them they don’t serve you as they supposed to do. Technical problems not solved properly (A/C) So I had to call four times at the end I gave up. The manger is not always present and should do also management by walking. And meeting with guests. In General excellent resort.

good food, staff were friendly. The only problem was wifi that we did not have for 2 days which was annoying and receptionist did not seem to be helpful!

Too old to be 5star

The hotel was clean with plenty of staff keeping up with the cleaning .food was very good and a comfortable room the only thing for me it's more for a family not a couple

Overall the hotel is lovely and very clean, so much choice of food and this was on a daily basis. The alcohol was sickening, however the beer was lovely. WIFI waa only in the lobby , at the bars and eating areas, no WIFI aim your room or close to it.

magnifique

Please do not stay at this hotel. This was the worst hotel experience of my life. I firmly believe that the positive reviews for this hotel are manufactured or the hotel pays people to post positive reviews. The reception staff are terrible and very disrespectful. We were given a room with a view of the garbage dump and they wouldn't change our room. The grounds, dining area, chairs, swimming pools, hallways, elevators are dirty. The food is terrible. Although the hotel is all-inclusive, we paid to eat outside since the food was inedible. Please save your money and go elsewhere. For the money that you pay for this hotel it is not worth it. I wish Expedia would remove this hotel from their listing as it really is a disappointing and terrible experience.

Really enjoyed my visit. Excellent hotel, friendly and helpful staff, especially Alex in the Ampi bar.

Definitely not 5 stars , no WiFi in rooms , no Tea & Coffee facilitates in room . Bedrooms are very poor and bed uncomfortable. Would say Pools is fantastic.

Впечатления хорошие, отель большой, еды было и для нас и для ребёнка

Staff not friendly . When I book through Expedia they said they spoken to reservations and extra bed for kids done .i don’t have to pay , When I went there they said they have no comiunication Expedia and made me pay

It was lovely and very much enjoyed it

Misafir çok olduğu halde yoğun yemek sıraları olmuyor, sadece ızgara vs anlık yapılan yemeklerde uzun sıra oluyor, ızgara yapıldığında 1. Havuz dahil dumanaltı oluyor, kokteyller berbat, gazoza şurup katıp veriyorlar, şuruplar kalitesiz. Yemekler bazıları gayet başarılı, bazıları vasat, tatlılarda tek tük 1. Sınıf var, baklavalar vasat. 100 tl fazla verilip Crystal tarzı yerlerde kalmak daha mantıklı. Aquaparkı Crystaller kadar olmasa da vakit geçirmek için iyi ve benim gitme sebebim oydu. Yüzde 50 Arap, İran, geri kalan Alman, Rus ve siyahi. Ara sürelerde gözleme, dondurma vs. atıştırmalıklar yok. Gece 24 sonrası içecekler ücretli. Daha kötüleri de var ama yorumları verilen fiyata göre yaptım, 2 kişilik odaya 532 TL için değmeyebilir. Eylülde 285 Tl gibi fiyatlar gördüm, öyle olursa kalınması mantıklı, o fiyatlara daha iyisi bulunmaz. Tek olumlu gördüğümüz yer olan resepsiyondaki arkadaşlara teşekkür ediyoruz.

the room was small and dirty smelly when i complains they told me that what I book, I off to pay £50 to get a clean room and one that I can move around in , it is definitely not a 5star hotel it more like a3 stars

D va smutsigt i hotellet,ingen wi-fi

Hotel staff are bad rooms are very dirty very hard to Commnication nicare with staff they understand only turkish language. They are un helpful at all.

Both my husband and I had a lovely time at this hotel would definitely recommend to friends

konaklama ünitesi güzel fakat yiyecek içecek ünitelerinde ürün ve hizmet kalitesi çok düşük Bayram döneminde maliyet düşünülmesi gerçekten ödenen parayı karşılamamakta.

Many of you are reading a lot of good reviews about this hotel but I have stayed in so many hotels and I can clearly say that this is the worst one I have ever stayed in. I am not prejudice or because I had bad experience, I put my hand on my heart and here is the truth but the truth only. Huge queue for food, you get your main course with difficulties, by the time you get other side things your dinner is freezing. Food was all the same things cooked in different way. No sunbeds around the pool. I woke up even at 6am no sunbeds. The pool was crowded. No space to have a clear few yards of sweam. My children hated this hotel. I booked 2 rooms and the rooms were not ready when we arrived, We had to stay in 2 horrible rooms for 2 days before we got our proper rooms. I have paid for late checkout but got thrown out of our rooms because they have sold our room. Hotel managements are not friendly neither welcoming. They are very rude and liars. The hotel is in the middle of nowhere and the amount of money I had to spend for taxi was incredible. It all looks nice on pictures but do yourself and your family a favour and keep away from this hotel.

The food was the main concern for us it was very poor no taste to it limited choice & staff were miserable (most of them) would never stay here again!!

Hotels.com dan ilk kez otel rezervasyonu gerçekleştirdim ve iyi ki yapmışım diyorum. Ödediğim paranın karşılığını aldığım, gayet güzel bir otel...

Très bon hôtel, personnels souriant et sympa. Animation tous les après midi au bord de la piscine et tous les soirs dans l'amphithéâtre. Chambre propre et spacieuse

Green nature had schone mooie kamers, vriendelijk personeel, lekker eten en meerdere grote zwembaden.

We stayed at green nature resort & spa in August 2015, 2 adults and a child and 11 , the room was unbelievably small 3 beds in a line, no room to get round the beds to get into wardrobe or out on to balcony!! The shower cubicle door couldn't open more than half way as the toilet was in the way so you had to shuffle to get in !!! Pools were ok but area around the pools very slippy, my partner fell and hurt herself quite badly!! Food was the worst I have had in an all inclusive hotel and it's no where near the standard of a 5 star would say more 3 star!! Queues for everything!! Didn't make a pleasant holiday experience , wouldn't go back!!!!

Wenn we got there we were early for check-in so the staff gold us to get lunch al the resort first (all-inclusive) and them come back to check-inn. So we did. The hotel was very crowded, we didn't like that. Also there was a lot of food al the buffet to choose from, but the quality and taste was a little disapointing. Wenn we got back to check-inn we found out that we were double booked. The service however was excellent, and we got an upgrade for free to another hotel from the same company, Green Nature Diamond. Also transfer by taxi for free (it was about 2,5 kms further). We were satisfied how they took care of us, and glad we didn't have to stay at the spa and resort, so all ends well. However we haven't steen the rooms, so therefor we can't rate the hotel properly.

beklediğimizden daha temiz ve kaliteli çıktı,bir sonraki marmaris gezimizde değerlendirebiliriz.

the reception staff they are very weak in English I recommend to hire staff speaking multi languages specially there is lot of foreign tourists from different countries , the Internet is terrible even in lobby I suggest to work on this too , I think Not that cost if hotel upgrade the Internet for better speed and even if they have paid Internet with reasonable prices I think guests won't mind !! Also there is no privacy in rooms as you can hear your neighbors voices!!

Food is hit and miss at times, on certain days the food was brilliant, other days you could tell the chef had fallen out with his wife at the cost of the guests. Left over food was reserved in the next sitting inc evening fries at breakfast! Desserts looked very delicious but were anything but that. Some rooms are a long walk from the reception and food halls, and lifts were out of order for many parts of our trip. 'Gym/Spa' were run down, and the spa attendant has still got to learn how to smile. Steam room was chargeable, we didn't get to use it as it was broken anyway, as was the the jacuzzi. Swimming pools were good, but were left unsupervised most of the time.

2泊しました。部屋の床は絨毯で埃っぽくハウスダストによるアレルギーが出てしまいました。更に夜は深夜までプールサイドで大騒ぎ。朝夕の食事はバッフェスタイルですがお腹を満たすだけで流石に二日目は外に行きました。 安いので仕方ないのですが、まさに間違って予約してしまった感です。 家族から大ブーイングでした。

Bad points: 1-Wireless internet connection is terrible, you can't connect in rooms and connection is very poor in lobby. 2-Shower hose was broken in my room 3-You need to pay for safe box, fresh orange juice at breakfast and no beach towels provided. 4- No private beach, 5 mins walk to high street and gym needs upgrading. Good point: 1-The food is good but not great, staff are good

Had a great 2 weeks at this hotel, 2nd time we've stayed there. All inclusive food is one of the best we've had, plenty of choice for kids and adults. Waiters and bar staff are friendly and helpful. Entertainment team work hard to make sure everyone has a good time.

It was a fantastic holiday at club green hotel and Spa! I and my husband enjoyed our stay, the entertainment was superb! The Turkish bath and massage was so relaxing and different from the massage I've ever had. The staff were so helpful, only that on arrival I noticed the reception staff were not so much, so checking in was a bit delayed, so tired and annoying after a long trip to Marmaris from Dalaman airport. The room was clean and very comfortable, but will advise you go with your body wash because they provide only a little bath soap that don't foam. But generally, we enjoyed our stay! Will definitely recommend

Never again! This all inclusive resort offers no service, cheap mass produced buffet with long lines and masses of loud guest. The "free" drinks are no-name products that are not fit for human consumption. The "spa" is overrun with rowdy children and offers zero relaxation at high prices. The room itself was adequate but noisy. Very far away from a five star experience.

We would like to complain as we requested a double room and they gave us twin, saying there are no rooms, the second room started to leak and we had to argue for them to give us another room. Also the restaurants used to close earlier then the specified times. We were not told of the entertainment of the day (we didn't see any displays) also the entertainment team would go round the swimming pool and only approach certain people and not once were we approached in our two weeks stay.

The staff do there jobs but to get a smile out of them is hard. The spa staff worked the best to make sure you are happy. They could do better with the line for checking in and out. Lots of people just walked right up to the desk and proceeded to check out ever though 5-6 other people where in a line to get service. The front desk staff did nothing to correct this and I know it upset the other 5 people in line. Internet is supose to be thoughout the hotel but it barely works in the lobbi.

Cok memnun kaldik! Herkeze tavsiye edioruz!

The stay was comfortable and pleasing; The only comment I have relates to the room which should have been better in quality of equipment and furniture to comply with the standard of such a 5 stars hotel. However, I highly recommend this hotel and will not spare the opportunity of doing it again.

Ein schönes Hotel, welches ich weiterempfehlen würde. Saubere Zimmer und das Personal ist ständig dabei alles ordentlich zu halten. Nicht direkt am Strand aber nur 10 Gehminuten davon entfernt. Größtenteils englisches Publikum welches nicht unbedingt leise auftritt aber dafür kann ja das Hotel am wenigsten.

Vi har 9 gange været i Tyrkiet. Dette er ABSOLUT det bedste hotel vi har oplevet. Især nød vi den gode mad og at al mad/drikke var incl. så vi ikke skulle rende rundt med vores pung. Service/rengøring var også prima. Selvom vores værelse på 1 sal vendte ud mod poolen, blev vi ikke generet af nogen natte støj. Der var en del handicappede, men det var intet problem hverken for dem eller os. Der var også mange aktiviteter for børn. Og for unge mennesker er der også alt. Musik, dans, drinks, underholdning. Der er plads til alle slags mennesker. Det tyrkiske bad skal man bare opleve. Det er top service. Selv hvis man er en genert person, er der intet der går over ens personlige grænse. Nabo området er så hyggeligt med små soveneir boder og der er ikke langt til busser og strand. Så vi anbefaler det varmt. Prøv det - det er billigt og lækkert Mona og Jørgen

Очень шумно и не уютно