Best Western Plus John Bauer Hotel vs Similar Hotels

Some rooms too cold and small for comfort.

Rooms varied in quality; some guests felt their room was small or lacked a window.

Several complaints about very soft/uncomfortable beds, noisy rooms (railway/pub), overheated rooms and missing/poorly functioning fixtures (shower/doors).

Mixed sentiments; some found rooms to be satisfactory while others noted issues.

Some concerns about hygiene practices noted by guests.

Several reviews mentioned cleanliness issues, including dusty areas and cold eggs.

Multiple guests reported unpleasant odors (toilet, pillows), insufficient cleaning in bathroom corners and general freshness issues.

Several reviews noted dirty textiles and unclean rooms.

Excellent central location with ease of access.

The location is central and convenient for most guests.

Consistently highlighted as excellent — central, lakeside, walking distance to restaurants and attractions; great views.

Many reviews highlighted the hotel's convenient central location.

Staff was friendly and accommodating, though some slow service noted.

Most reviews praised the helpfulness and friendliness of the staff.

Staff repeatedly praised as helpful, friendly and professional at reception; some isolated criticism of bar/dinner staff attitude.

Consistently praised for friendly and helpful staff.

Extensive breakfast options with high quality.

Breakfast received multiple compliments for its quality and variety.

Breakfast repeatedly described as excellent, extensive and delicious; food quality praised in multiple reviews.

Breakfast received high praise, with some complaints about specific items.

Adequate amenities, with some technical issues noted.

Basic amenities were satisfactory, but some guests noted issues with air conditioning.

Breakfast facilities strong; some shortcomings noted such as parking not included as expected, limited towels, no tea in evenings, lift issues and missing promised pet items.

Limited mention but indicated some dissatisfaction with certain facilities.

Noted as overpriced for the quality of the room.

Fair pricing was mentioned, but some guests felt certain room sizes offered poor value.

Mixed impressions — good food and prime location add value but unexpected charges (e.g., paid chocolate, parking) and room shortcomings reduce perceived value.

Generally perceived as good value, although some found discrepancies.