Gloria Serenity Resort - All Inclusive

Mükemeldi

Excelent hotel

Müşteri memnuniyetine odaklı mükemmel işletmecilik. Personel de bu konuda oldukça titiz. Bir sonraki konaklamamı da bu otelde yapmayı planlıyorum.

Beautiful, well maintained premises with professional and friendly staff. Fantastic facilities and services for children. Absolutely amazing food. Loved every minute, will be going back again soon!

It was lovely, best resort in antalya. Food was incredible, beach was amazing. Lovely place for couples.

Excellent staff, great facilities and superb food. All round great experience.

Großartiges gehobenes Hotel mit ausgezeichnetem Service! Die Zimmer sind sehr geräumig und hervorragend eingerichtet. Das Essen in den A-La-Carta Restaurants, ein muss. Die Golfanlage sieht wesentlich besser und gepflegter aus als in einigen Hollywood-Filmen. Klasse! Unbedingt zu empfehlen: Der Spa Bereich Vielen Dank Serenity!

Fantastisk service og hjælpsomhed

Simply Amazing Food is excellent and so are the room All inclusive literally means all inclusive You can eat in any restaurant and drink either at room or bar and pay nothing. Beach is nice and so is the hospitality Loved it..

Otel ve hizmetler birinci sınıf.

I really love this hotel.walking distance to beach.staff are friendly,foods are fresh and delicious.i definitely recommend this hotel.

Kan inte bli bättre hotell allt är toppen personal vänlig och omtänksam, rummen stora och rent och en service utöver allt. Vilken mat allt finns vilket överflöd av vällagad mat och vilket bra vin därtill. Deras alakart restauranger är aven dessa toppen.

Прекрасный отель, прекрасная территория, отличная спа-зона, а праздничные ужины заставляют забыть о диете. Для детей вообще раздолье.

thanks to all Gloria team,they create an incredible Hotel

Our fourth visit to the Gloria Serenity and it was great to see familiar, friendly staff. It is a perfect place to unwind and reconnect with the important people in your life. As a last chance of some sunshine to take you into the winter months it also ticks the right box and if the sun doesn’t shine there is plenty to keep you occupied and healthy if you choose to be!! All inclusive is the best package and adds to the comfort and relaxation on offer-no need to worry about waiting for the bill. The food and choice of is fantastic. Our only concern this time was to be told there was no availability in the A La Carte restaurants as the hotel had halved the number of places to serve at this time of the year? We had paid half term prices so felt this was disappointing. However we then received notification that we could dine in each of our choices. This was a positive result and further emphasises the high quality customer service. We will definitely look to make it back for a fifth visit.

I’m a Expedia gold member. Normally they were supposed to upgrade my room or give some sort of a gift. At arrival though they had empty rooms better, they did not upgrade me. I called Expedia and the management there apparently hung up on the agent/supervisor numerous times. Very very disrespectful. The fact that I was there for a mini honey moon and that it was my birthday didn’t help. The management there does not care about your feelings, matter of fact I felt like they don’t really like their jobs, maybe they aren’t paid well anymore, God knows. When I was relaxing at the beach with my wife I was North Korea style followed by suited workers who told me I can’t sit here or there and that I had to pay extra etc. very rude they were. Food is worse then last year, quality is going down. I used to come here every October during my birthday. never again. Rooms are not so clean there was so many pubic hairs at the jacuzzi I was disgusted.. The only kind and nice guy working there was the curly haired guy who helped with my bags. I’m just really sad to see a place that I praised so highly to my wife so quickly deteriorate in quality and service. Never again will I go there. Kind regards,

Delighted by this hotel. Service was fantastic. I rarely stay at all inclusive properties, but the food was surprisingly good for being "included" in the price. Too cold for beach, and was on business so had no time to enjoy it, but I did take a peak and the layout of the lounge chairs and cabanas was very inviting.

harika bir konaklamaydi,belekte daha iyisi olmadigina eminim,tum calisan personele guleryuz ve nezaketlerinden dolayi tesekkurler

Bence gloria serenity'nin en belirgin özelliği adından da anlayabileceğimiz gibi huzur-mutluluk-dinginlik oteli olması. Otelin genelinde sessizlik var; müzik yayını yok, bağrış çağrış yok. Diğer özelliği de yeşilliklerin (koru-orman) içinde, doğa (orman-deniz-nehir) ile bütünleşmiş bir tesis olması. Şemsiye ihtiyacı olmadan ağaçların gölgesinde dinlenme imkanı sunması harikaydı. Havuzlar çok büyük, oturma alanları çok yeterli, temizlik olması gerektiği gibiydi. Lobby görevlisi Kanat bey harika bir insan, ilgisi ve samimiyetiyle oteli ilk anlardan itibaren bize sevdirdi. Bebeğim için istediğim doğrultusunda yemekler hazırladılar, sayelerinde beslenmesi konusunda hiç sorun yaşamadık. Genel olarak herşey bir 5 yıldızlı otele yakışır nitelikteydi. Negatif yönlerine gelirsek, wi-fi ağı güçlü değildi, binanın dışında pek iyi çekmiyordu. A la carte restoranlarında yer bulmak pek mümkün olmadı, 4 gecede biz yalnızca 1 gece gidebildik. Garsonların sürekli müşterilere yarım pansiyon olup olmadıklarını sormaları rahatsız ediciydi ve yarım pansiyon olma durumunda suyu bile ekstra ödetme isteğinde ve arzusundaydılar. Son olarak, Belek bölgesinin doğal özelliği olan denizinin dalgalı ve bulanık olması, deniz keyfi yapılmasını imkansızlaştırıyor.

The staff is excellent and Very friendster. Entretainment and pèlent y of activités and sports.