Andaman Cannacia Resort & Spa

This was a beautiful hotel with an amazing view of the beach below. My partner had broken her knee a few months before we arrived so we were anxious about all the stairs and being on a steep hill. When we arrived the reception team soon noticed my partner's struggles with her stick and upgraded us to a sea view room with fewer stairs to get to, which was a fantastic attention to detail. The room was spacious, the shower was great and the bed was really comfortable. The staff were amazing throughout our stay, from the cleaners to management. A huge shout out to Mimi who was based at the spa desk in the main lobby. She did everything in her power to look after us during our stay. The pool was great, deckchairs always available. The reason I have given 4 stars instead of 5 is the breakfast. Hot food in the containers was often cold. The first time we used the egg station a long hair was found in my partner's omlete so that put us off. There wasn't much selection so we often just had fruit and juices in the morning which became boring after a couple of days. But that was our only issue at this hotel. As others say, it is located on a very steep hill and there is no lift in the hotel, so if you have mobility issues it may be beneficial to use another hotel on flatter ground. A recommendation I would make to the hotel management is to make the top pool adult only. It is a kid friendly hotel with a large pool and a smaller pool, but having an area where adults travel without children can relax would be a great addition. Overall it was a great experience.

The room is cozy and well-maintained. It has everything you need: air conditioning, a TV, a refrigerator, and a kettle with tea and coffee making facilities. Cleaning was done daily, and towels were changed promptly. I was especially pleased with the breakfast—a buffet with a wide selection of pastries, fruit, and drinks. Everything was fresh and delicious. The most important thing is that the sea is nearby! I definitely recommend this hotel - excellent value for money!

Excellent hotel. Staff are friendly and very helpful. The restaurants food is great. Location is beautiful but it is on a steep hill if you struggle with that.

Best place to stay near Kata/Karon! Walking distance to Kata road, daily shuttles to the beach, but honestly we would strongly recommend spending your days at the resort itself!! Beautiful pools, great staff, delicious food... don't need anything else!

I’ve just checked out of this little gem. Room - beautiful. View - exquisite. Grounds - breathtaking. View - fantastic. Staff - genuine. What a perfect introduction to Thailand for me. Thank you to everyone there for making my stay so enjoyable. Food also very good - Micky super helpful.

Pain to Peace. Very grateful. On arrival I was given a room right next to the busy hotel entrance on the main road, Extremely noisy day & night. No rest at all. A few days later, thanks to staff member Jm. I was given a quieter location for the remainder of my stay. Jm, I Really appreciate your kindness & attentiveness for my health and making the last days At Andaman Cannacia peaceful & restful. The hotel is well staffed, constantly being cleaned, the rooms are generous & well equipped. Plenty to do if you wish, table tennis, water volleyball, jacuzzi, pools, massage, gym, spa bar, special evening events, music and bar. Day time has a chilled atmosphere- it’s lovely . The night time lights adds an another layer to a beautiful ambiance. No lift- lots of stairs & steps. The overall atmosphere is welcoming, relaxed, views are absolutely amazing, staff are very kind & helpful & very cheerful. All the staff here have provided an outstanding service- many many thanks to you all.P

This is a fantastic hotel with very friendly staff, we were only here for a week but thanks to JM we were given an upgraded room for the last couple of nights that had an amazing sea view and plunge pool. It is a steep hill down to the beach but there is a free shuttle bus, you are able to take a foot path at the back through the garden to avoid walking along the road, but the steps are quite steep. The restaurant staff were really helpful, slight changes to a dish were no problem, and they always confirmed back the order to make sure everything was fully understood, and I'd recommend an omelette for breakfast. No complaints from us, I just hope our second hotel is as good.

Absolutely stunning hotel with top class workers that go above and beyond to make your stay Absolutely perfect, we stayed for 11 nights and it was out of this world and we will 100% be returning next year and we cant wait i want to give a special shout out to JM the gsa supervisor what a legend of a man he is he cant do enough to help you and makes you feel like family me and the misses were near tears saying goodbye to him I just hope the hotel know what a diamond they have in him. All I can say about this hotel is wow thank you so much for our dream holiday and we cant wait to see you again 👍

We thoroughly enjoyed our time at the hotel. Lovely quiet location away from busy Kata. Stunning views of the sea & beach. Relaxing atmosphere, Spacious bedroom, tastefully decorated. Great bathrooms/large shower plenty of hot water, excellent selection of complimentary toiletries. Excellent WIFI & air conditioning. Hotel is spotlessly clean throughout. Breakfast was excellent with plenty of choice. Complimentary tea & coffee, two bottles of water provided in the room daily also you can refill your bottles with drinking water in the dining area. Free shuttle bus to the Kata beach & town runs regularly during day till late evening. Micky & all the staff team were excellent, very friendly, professional & helpful. Hotel restaurant is excellent for lunch & dinner for is beautifully cooked & full of flavour. Our only recommendations is the questionnaire/review sheet is left in your room on your last night before leaving to fill out, rather than being sprung on you before checking out. Also a few more sunbeds & parasols are needed around the hotel grounds. We feel the hotel staff need to monitor people leaving towels on beds all day & not used for high percentage of the day as this is very unfair on other guests wanting to enjoy the hotel facilities.

Title: Beautiful stay and amazing rooms, but be mindful of the billing! We recently stayed at the Andaman Cannacia and had a great experience with the facilities. The hotel is beautiful and perfectly located—accessible to the busy areas but very quiet and peaceful. The breakfast was lovely, the food was good, and the rooms were amazing. We were even upgraded for the first three nights of our week-long stay! However, I have one piece of advice: pay for what you eat and drink as you go. Don't put it on your room tab. We encountered "complications" at the end of our trip when we were questioned about a restaurant bill. Even though we had a receipt for a card payment, the hotel insisted there was an outstanding charge. We decided to just pay it, thinking it could have been for extra drinks and not wanting to be a pain, but the atmosphere changed instantly. The staff, who had been so chatty before, and the manager (Micky) completely ignored us the day before we left at breakfast. It was disappointing to be treated that way just for questioning a charge. To keep your stay stress-free, just pay as you go!

Awesome place, the best stuff. I’ll come back!

the food was delicious and the atmosphere and the staff were all you could ask for i would highly recommend coming to this hotel would come back

Please take time to read this review. The resort is located on a hill with spectacular views down upon Kata, the beach and the ocean. The rooms are clean, modern and specious. But what really stands out is the service, which was exceptional. The hotel manager + staff tookt amazing care of us, super friendly and genuine. We are celebrating our honeymoon in Thailand and we got surprised with a free room upgrade to one of their villas which was truly amazing - it felt like we were in a movie. Highly recommend this resort!

Me and my boyfriend stayed here for 10 nights. It was our first time in Thailand. This hotel is absolutely stunning and staff are so friendly. The hotel is on a hill but was not a problem for us. There is a 7/11 at the bottom of hill. Hotel has shuttle to the beach from morning to night. Me and my partner were unwell a few days in I rang the front desk and the staff came to check on us and phoned a doctor for us they were amazing. We will be back thank you for a beautiful experience!

Hotel was really beautiful the pool area was amazing and so much space. The views of the beach were incredible. We used the spa a few times and the massages were so relaxing and great value for money. The hotel is on a hill but there’s regular shuttles to the beach and restaurant area. We ate in the hotel a few times and the food was really good. The staff are so helpful and friendly and they can’t do enough for you. Would definitely recommend and come back again

Great hotel with an amazing view of Kata Beach, very good breakfast, very good service, clean rooms, you just don't want to leave the hotel

We stayed here for 10 nights over Christmas and had a really good time , apart from when it was time leave which was a total disaster. We had Room 216, which had a big balcony and a nice pool view. Our room was looked after by Rai who done great job each day. Breakfast had plenty of choice. There were plenty of loungers and you could get a lounger at any time of day. The hotel is on a really steep hill, but the hotel runs a shuttle service to the beach and into the town. All the staff were friendly and helpful. Now to our departure, our transfer back to the airport was due at 6.20, but never showed up. So at about 6.40 we asked the boy’s at Guest Relations to phone us a taxi, which they both refused to do, eventually at 7.10 they decided to phone us a taxi. The two of them treated us like a big joke. So to say it wasn’t a great way to finish off our holiday is an understatement. We only just made our flight. The two boy’s on Guest Relations in my opinion are not fit for this job. Would we go back this hotel, after the way we were treated at the end of our stay I’d say , no thanks.

Andaman Cannacia Resort Kata Beach Great hotel, Great facilities let down by thier hand in your pocket before you enter your room! 1044468991 **Andaman Cannacia Resort & Spa** Our stay at the Andaman Cannacia Resort & Spa was a mixture of positives and disappointments. Unfortunately, the holiday began on a negative note. After 16 hours of travel, we arrived at 9:00am Thai time and were immediately asked to provide a 3,000 Baht deposit, followed by the unexpected news that breakfast was not included. We were charged 1,650 Baht (approximately £39) for two adults and one child. While we would not have objected to paying for breakfast, the quality was poor; the poached eggs were cold and the overall offering was lacklustre. For comparison, The Boathouse in Kata charges a similar amount for breakfast yet delivers a genuinely high‑end dining experience, which highlights the disparity in value. We were also informed that our room would not be available until 2:00pm—something we had not been made aware of, despite booking the holiday more than 18 months in advance with TUI. After such a long journey, this was particularly disappointing. Additionally, on the day of departure, our airport transfer was scheduled for 6:35am, meaning we could not make use of the included breakfast, yet the charge remained. Based on our experience, we would advise future guests to avoid relying on the reception and restaurant staff, as the service in both areas was consistently poor. Fortunately, there are many excellent dining options available in Kata. On a positive note, the room itself was excellent. It offered a beautiful view, and our cleaner was outstanding—she serviced the room daily and maintained it to a very high standard. The hotel’s facilities were also impressive. The multi‑tiered pool area was a pleasant place to relax, with sunbeds readily available throughout the day. The shuttle service to Kata Beach was punctual when departing from the hotel, though return journeys were occasionally delayed due to traffic. The driver was always courteous, recognised us each day, and made us feel welcome. Despite the shortcomings in service at reception and in the restaurant, we did enjoy aspects of our stay. However, when providing feedback regarding the restaurant and suggesting that breakfast be offered to guests arriving before the end of breakfast service, the response was met with a sarcastic smile and no verbal acknowledgement. This interaction encapsulated the overall service experience and ultimately influenced our decision that we would not return to this hotel.

We had a wonderful stay at the Andaman Cannacia Resort in Kata Beach. The hotel is beautifully clean, peaceful, and incredibly relaxing. The breakfast was fantastic every morning, with plenty of choice and something for everyone. Our room was big, spacious, and spotless, cleaned daily by a lovely room maid named Rai, who always greeted us with a smile. The pools were also very clean and well-maintained, perfect for relaxing throughout the day. All the staff were friendly, polite, and always smiling, which made the atmosphere even more welcoming. The location, although up on a hill, was absolutely perfect for us — the views were amazing and worth the short walk. Overall, we had a great experience and would happily return. A wonderful place to stay in Kata Beach!

Our Stay at Andaman Cannacia was truly amazing. Great vibes amazing staff and super location makes it a wonderful place to spend family time. Front desk staff needs to be given full credit for the warmth they share from checkin to checkout .... Mohit, May and rest of the team thank you. Rooms are well maintained and food is good. Location is good for family fun stay. All in all a wonderful Christmas holiday in phuket.

The staff are warm, friendly and go out of their way to make sure guests have a great stay. The grounds are lush and well maintained, with staff working around the clock to keep it looking good. There are plenty of sun loungers around the well kept pools and it was always easy to get one. The hotel provides towels to use at the pool, which saves yours for any tours you might take! The morning breakfast provides a range of foods, from a variety of cooked foods to pastries to fresh fruit. The lunch and dinner menu has both Thai food and Western food and the prices are reasonable for the portion sizes. They also have a great range of cocktails. I only stayed here 4 nights, as I was moving on to Krabi but I would definitely return and stay longer!

Absolutely stunning hotel! If you want rest, relaxation and exquisite views -this is your hotel! The sea-view room is very spacious and comfortable, with a balcony that allows you to take it all in. Breakfast is really good, however, it would be nice to have more of a fruit selection.

Amazing hotel ambience, direct view point for beach, very beautiful and clean pool. Good rooms. Away from busy streets, so very quiet and peaceful.

Service is amazing and kind, breakfast and diner is great, hotel itself is amazing looking. Great stay with amazing view.

Great experience please keep it up the good work, and give a good experience for indian family, thank you, must visit here

Great until the check out experience I checked out early on 19th November and until then my stay at your hotel had been excellent however the checkout process was very much a disaster. Not only was some of my deposit money missing but the person managing the check out informed me that I had an outstanding value from the previous evening which I pointed out had been paid in cash on the day before and was paid in cash because at the time their chip and pin devices were not working to accept card payments - anyway reluctantly I just paid again as I my taxi was waiting to leave for the airport. Then the guys said there was one pair of flip flops missing from the room , which was correct as I had used them, I was then charged for the missing flip flops which I had assumed were there for the guest to use and to retain if desired, it seems that they would be expecting the next guest to use flip flop that had been used by previous guests. The check out really created a bad feeling for not only myself but for other guest that I observed checking out!

We stayed for 3 nights at Andaman Cannacia Resort and left feeling wonderfully relaxed. The atmosphere is very chilled, with plenty of cozy spots to unwind—sofas, swing seats, and a beautiful pool area with a terrace overlooking the sea. Our deluxe room was comfortable, though the bathroom was quite small. The shower door opened inward, which made it tricky to use the bath mat and felt a little cramped. On the plus side, we loved our cute balcony with a sofa bed—perfect for afternoon siestas, especially when it rained. A small improvement would be adding hooks or a rail for drying swimwear. The hair dryer was functional but not very effective, especially if you have long thick hair (you'll be there all day drying it). Two 500ml drinking water provided free every day, but felt we could have had 4 bottles as 2 weren't enough. The resort offers a free shuttle bus to Kata Beach, which is handy, but timing your return can be tricky if you're exploring. We often chose to walk back, which meant tackling the massive hill back up to the hotel). Food was very good, with the baked pineapple standing out as a firm favorite. Overall, this is a lovely hotel with a relaxed vibe, ideal for unwinding and enjoying the views. Some nice additional touches would be to offer a cold towel at check in and provide a turn down service.

I booked the wrong dates (should be 25–27 Nov, not 27–29). Despite multiple cancellation requests via Agoda, emails, and social media, the hotel ignored me. Calls were met with excuses and delays. So unprofessional!!! Don't book this hotel

My stay here was absolutely amazing. The staff were the most lovely and friendly people. They helped out and were so supportive whenever I needed assistance with absolutely anything. Everything was perfect, the room, the food, the staff, it was all beautiful. I definitely recommend to anyone wanting to stay here. I will definitely be returning here!

It was very relaxing and the view and service was amazing! Will definitely be returning. Staff is so lovely and helpful x

My family and I stayed at this hotel and thoroughly enjoyed our experience. We had a minor issue with our initial room, but a huge shout-out goes to Mickey, who resolved it within a few hours and kindly upgraded us to a better room. She was extremely understanding, friendly, and handled the situation with great professionalism. The new room was beautiful, and we loved the overall atmosphere of the hotel. Its location is convenient, with easy beach access just a ten-minute walk away. The gym, pool, and jacuzzi areas were all well-maintained and added to the relaxing experience. I would definitely recommend this hotel for families looking for a comfortable and enjoyable stay.

The staff were so lovely and kind, always attentive and happy to help. Rooms were super clean and spacious, would highly recommend.

I am writing to express my dissatisfaction with a recent experience at your restaurant. On 21 october, I ordered a carbonara, as described on the menu, which clearly stated that it should come with bacon. However, when the dish arrived, I found that it contained ham instead of bacon. When I pointed out the discrepancy to the waiter, I was offered a replacement with sautéed ham, which was neither what I had ordered nor what was indicated on the menu. Upon requesting to speak with the manager, I was informed that they were unavailable at that moment. Unfortunately, I was not offered any satisfactory solution nor a clear response from the staff, which led to a very negative experience. Additionally, no replacement that matched what was requested was provided. I believe that situations like this undermine customers' trust in the quality of service and attention to detail expected at an establishment such as yours. I request a response to this complaint, as well as a suitable solution to compensate for the failure to fulfill the menu description and the poor experience I received.

It was such a beautiful hotel, from every small detail the atmosphere was chilled but easy to access busier bits for a cheap taxi. Location wise you sit on a hill so the views are gorgous. The rooms were very large with fridge and coffee station, with gorgous balcony, which was cleaned regularly provided pool towels which also get cleaned every day. It was quiet with no issues with noises but we went in off season, but the staff were so attentive and kind, couldn’t do enough for you. Would defiantly stay again.

A wonderful experience that i really recommend! The staff is so nice and adorable, the breakfast is super filling and diverse, the room was super clean and smells like heaven! ☺️ We initially booked a two bed room but we were upgraded to a suite, it was a wonderful surprise!!! ❤️❤️

Evrything is good. Overall a nice experience The restaurant staff need to behave. Throughly enjoyed. View and the service is also extent.

good！ this is a very nice trip, the hotel staff, service, restaurant, swimming pool all are good, they have shuttle bus to the beach. Will come back again.

1st class hotel! Absolutely beautiful rooms with beds facing towards sliding doors onto big balconies with views of the sea or pool below. We had a deluxe sea view room. The pools & jacuzzi were lovely and there were plenty of sunbeds at the pool and overlooking the beach below. Everything was spotless. The staff were so friendly - everyone from the maids, waitresses, bell boys, to the taxi driver Mr Chawin (who took us to the market in Phuket town for a very reasonable price) were amazingly helpful. Mickey & her reception staff especially Mae with her constant smile, all made us feel like VIP’s. You can walk down the hill to the resort but we took the hourly free shuttle bus and tended to walk along the beach and sit and watch the surfers in the reggae bar. The food in the hotel was also incredible. A fantastic buffet selection at breakfast and a la carte menu for diner. We went half board and had a 3 course meal every night with the most amazing choices of food, which saved us a lot of money as restaurants in Kata are not as cheap as mainland Thailand. This hotel was quiet, intimate and luxurious and I would recommend it 100%. We also booked massages to celebrate our anniversary which were so good. The only suggestions I could make would be to cover the mixed fruit at breakfast time and to get bins with foot paddles for the bathrooms. We went on to another two 5* star resorts in Thailand but this one was our favourite and I would love to return. Thank you everyone for making our holiday so amazing! We also took a day trip to Phi Phi islands which is a must! Plenty of excursion stalls in Kata and worth shopping around for. We got our day trip for b1400.

really nice hotel, good rooms and service excellent. we had a lovely view of the sea and beach. staff were great. thank you

We have really good stay in hotel all the staff was very friendly and helpful. Especially Mohit &Gajendra they helped me all the time .the room was ver clean also the price was great ,if i will back to phuket i will come to this hotel again

I had such a wonderful stay at this resort! The sea view was absolutely stunning and made the experience even more special. The staff were amazing—Nan, May, Nighty, Mickey, and Mohit were all so kind and welcoming. I mentioned to them that it was my birthday, and they surprised me with a cake. We cut it together, and it truly made me feel so special. It was such a thoughtful gesture that completely made my day. A big shoutout to Nan especially—she was really sweet and went out of her way to make sure I felt comfortable and happy. Thank you for making my stay so memorable! Whenever I come back I will stay here for sure.

Very clean, well set out, quiet and beautiful hotel. Staying for 4 nights and you will not be disappointed as how the rooms look well decorated, nice views i had sea view so was good to look out to first thing in the morning. Had breakfast nice touch, lunch you can have is a good pick, dinner is the same as lunch but good choice. The pool is clean and nice, the staff are very friendly, helpful and go out the way to talk very good English, there is a gym so very nice touch.

Lovely hotel, spacious and clean rooms, wonderful staff. Varied breakfast each morning and a free shuttle tuk tuk to the beach. Good location, up on the hill so great views.

Cannot recommend enough, there was a small group of us and we were looked after really well and each individuals needs catered to. Gorgeous property and rooms.

We stayed here for 2 weeks and it was an amazing 2 weeks, all the staff were welcoming polite and friendly. The breakfast and room service are very tasty with a good varied choice. The pool is deep enough to relax in and to float in. The shuttle to the beach is very helpful and reliable.

Im so in love with the place and room..Mohit from Front desk greeted us with a warm smile,and very helpful as well..thank you so much,will come back soon

The hotel is very beautiful, and the Hotel staff are very friendly and welcoming, the hotel is very clean and comfortable

Absolutely loved this hotel. Staff were very welcoming upon our arrival. The hotel is beautiful and very clean and maintained. Only con is that the hotel is located on the hill however a complimentary shuttle bus takes you right down to Kata beach and the view from the hotel terrace is worth it! I really enjoyed my first time in thailand and thanks to Andaman Cannacia for accommodating us. I will be back!

Very attentive staff and a clean refreshed room each day

we went for our honeymoon and they really made us feel special. The service and staff was amazing. everyone was so friendly and sweet and accommodated all of our needs! We would definitely recommend and can’t wait to revisit!

Very nice boutique hotel up on the hill. We had 3rd floor room with amazing seaview we've enjoyed so much. And had just giant queen bed!) Nice balcony with couch. Everything was very clean! Great service! Great value for money you pay!

We had a wonderful stay here. The staff were always kind, friendly, and helpful. The resort is clean, quiet, and beautifully kept, with great views and a relaxing pool. Our room was spacious and comfortable, and we felt very well looked after throughout our visit. Highly recommended for a peaceful holiday in Phuket.

I had a wonderful experience at this hotel. From the moment I arrived, the staff was welcoming, professional, and attentive to every detail. The check-in process was smooth and quick. The room was spotless, spacious, and well-equipped with everything I needed for a comfortable stay. The bed was incredibly comfortable, and the housekeeping staff did a fantastic job maintaining cleanliness throughout my visit.

We stayed 15 days at this hotel and there is only good things to say: the room views is amazing. The staff are very friendly,courteous and helpful. I would like to thank all the team! Specialy thanks to wan , tuan , gaccu , Mohit the gards that where always assinting with a smile. And after a full day seeing Thailand we arrived at our room and it has a kind surprise from the cleaning service: a folded towel elefant and a swan! My wife was so happy and we even forgot how tired we was ...Thanks for that . The swiming pool its very nice and clean. The location is very good. And this hotel think and care about their costumers. I totaly recomend and I will stay there again in future for sure. Good friends and great memories to remember.

Andaman cannacian kata is a beautiful hotel great room and the grounds and pool area was just beautiful they have a free shuttle to the beach and back but only hourly till 10 pm so if you want to go down you have to wait as the hill is impossible to walk up due to having to walk up a steep hill on the rd with no lighting the beach at the bottom is amazing fun waves lovely sand cheep sun beds there is a decent restaurant at the hotel tho and breakfast was very good would stay there again if I had own transport without a doubt

The room was amazing, the bed so comfortable. Staff were very friendly and helpful. Made us feel like home, the breakfast has various options . The location couldn’t be better 5 minutes walk to the Kata beach or you can pick up the bus settle and go.

Beautiful hotel, restaurant has a wide selection of food which was all fantastic. Rooms are clean and we'll looked after by staff. All staff are very friendly welcoming and helpful. Hotel has fabulous facilities. Hotel is very close to the beach and main town which also has everything you need. Overall one if the most beautiful places I've ever stayed! Will 100% be back next year ❤️ shuttle bus runs every hour and is easy to navigate. Pools are very clean and the view is out if this world! Very close to local attractions including elephant experience, boat tours of islands and much more, all transport is provided as well. We will miss this place a lot.

I had a very nice stay in the resort. It got really stunning view of the ocean and very nice pool for swimming or simply laying down. Very clean and good room service. Moreover It is close to Kata beach and many dining places, can really enjoy all it has to offer.

It is good so far but there is lack of elevator to the forth floor

Where do I start ? The hotel and staff are amazing The staff really are so helpful, happy and friendly. The grounds are lovely and clean and the rooms are spotless every day with beds being changed every other day and towels changed daily. We had a few problems like the air con stopped working and there were no towels in our rooms on one occasion and we rang reception and within minutes the issues were sorted, nothing is too much for the staff members and they are willing to do anything to make your stay enjoyable . I will say the steps walking down to the beach are dodgy so don't take any chances and get the free bus ( every hour ) which runs to and from the hotel. It's worth mention the free bus runs until 10.10pm so it drops off and picks up in the night as well which is convenient to go to the resultants and bars in Kata at night: The prices for food and drinks are very reasonable and the quality of the food is excellent. They have happy hour every day from 5pm-7pm where you can have cocktails 2 for the price of 1. I also want to give a special mention to the front office manage Wan and the lovely receptionists who have really made our holiday special and unforgettable. We loved our stay here I honestly can't fault it Thailand it's been a blast Until next time :)

This hotel is amazing!! We’ve just come to the end of our 2 week stay at the Andaman Cannacia and we’ve had the best time. To start the rooms are decorated lovely and are very spacious and modern. We stayed in a deluxe sea view room and this was definitely worth it as we had beautiful views of the beach and Kata itself. The rooms were cleaned daily to a high standard and were equipped with a mini fridge where your able to pay for the drinks and snacks. The bedding was changed every other day and towels were changed daily, we were also supplied with pool towels which were also changed daily. The hotel itself is lovely, with lots of sun loungers and a nice pool. You don’t have to wake up early to reserve sunbeds and there’s a range of sunbeds in the shade or sun which overlook the sea. The food at the hotel is fairly priced and amazing quality with a lot of options to choose from such as pasta, salad, sandwiches and Thai food. The drinks are also priced okay and they sell soft drinks, cocktails and shakes. They have a happy hour between 5pm-7pm where cocktails are 2 for 1. The hotel runs a free shuttle bus every hour to Kata beach, this takes about 5 minutes and takes you right into the beach front. The last bus returns at 10.10pm which is good if you want to go down to the resultants or bars at Kata. However, I would not recommend walking down the steps at the hotel to the beach as these are steep and could be dangerous. All of the staff members have exceptional service and are so friendly and helpful. Nothing is too much to make your stay enjoyable. Wan the front desk manager is especially friendly and really made our stay the best! Any questions or issues they are happy to help. We have had the best time in Thailand and would definitely visit this hotel again!! Thank you so much adaman canaccia and the team there for the best, unforgettable holiday

Great stay. Very helpful and friendly staff. Beautiful location and venue.

The Architect who designed this hotel must have enjoyed his/her brief. It was brilliantly executed. Yes, the hotel is at the top of a hill but it is worth navigating the mopeds, heavy lorries and cars to get there. There is a separate, steep, path down to the town. The noise and fumes do not affect it, since the bedrooms and public areas overlook greenery, pools and waterfalls. The hotel has its own shuttlebus to the beach/town below which runs every hour during the day and early evening. Warning: there are no lifts, but only three, bedroom, floors. DELUXE ROOMS: nearly every room has a view of the bay below. They are spacious with a large balcony and couch if you fancy sleeping "à la belle etoile". Beds are large and comfortable. Sockets accept UK plugs. Minor niggles: no full length mirror; pillows/towels could be softer; no USB sockets. FOOD: (breakfast) plentiful, varied and appetising. STAFF: Fastidious in wanting to make your stay enjoyable. Efficient POOLS: The star of the show. Varied pools and waterfalls with ample shade available, if wanted, from the trees. Separate bar serving reasonably priced drinks and snacks, plus Happy Hour! Plenty of space for sunbeds. VERDICT: This hotel should be near the top of everyone's list to stay in Phuket, offering something a bit different with value for money. Stayed: midMarch 2025. Room 213 but any on the second floor of A/B are good.

We stayed here as our last stop for a few nights before flying home for some relaxing and rest. We certainly picked the right hotel. Every single member of staff are brilliant - so attentive. Lovely hotel and we were also upgraded to a jacuzzi room as a surprise so that was brilliant as well. The shuttle bus to the beach was brilliant and always on time as the hotel is on quite a steep hill I also had a massage which was amazing too and helped me really relax during my stay

Views were great. the shuttle service to and from the beach was great. It would be hard to be accessible if you’re disabled. Too many stairs and no elevator. Pools were great

From the minute we arrived till the last day we were treated like royalty, Beautiful room overlooking the pool, First class service from the staff. And a surprise birthday breakfast treat in the room which made the special day even more better . Would definitely recommend and stay here again….

We stayed at Canadian for a week. In the Junior Suite, a lovely spacious room with great views. Overall our stay was good. The staff were friendly and helpful. We would stay here again

fantastic hotel . beautiful rooms and stunning clean areas. all staff so helpful . highly recommend. great shuttle bus to the beach. really pretty hotel with beautiful views . brilliant location. stunning hotel. I would definitely stay here again

Terrible experience staying at Andaman property Not sure why the property calls itself 5 star when it is barely 3 star at best Staff is rude and doesn’t respond to requests at all, We were kept waiting to checkin for 90 mins after we were assured of check in The bed is absolutely horrible and of absolutely poor quality The bathtub poses safety risk as there is no step or anti slip arrangement and bathtub is the only shower arrangement available Amenities are very poor with poor quality toiletries Food is expensive and is of the worst quality imaginable, passable breakfast and such poor quality of beverages Absolutely unsatisfactory experience, rather embarrassing as my partner was with me, Avoid at all costs, unreasonably priced, incorrect star rating and extremely poor customer experience

Great hotel with superb staff. The food is lovely, the range of food and drinks at breakfast was large. We ate in the restaurant several times and always had great service and great food. The staff throughout the hotel are lovely, helpful , attentive, experienced and quick to help . We got to know several of the staff including the lovely Ice and the lovely Whan in the restaurant. The position of the hotel is great for views of Kata beach and Kata area. The grounds are well maintained with lots of shady areas and the pools are fabulous.We don’t want to go home and can’t wait to go back.

The hotel was laid out beautifully with a great view of Kata beach. The pools were nice. Rooms spacious. Staff were generally helpful and accommodating.

Property is good value for what you get. Has all the facilities and food/drink you’d want in Thailand. Location is good, however, short walks to and from the hotel aren’t the safest so you need transport even for a 1 minute ride. Staff were attentive during the first part of my stay but service dropped as the hotel filled up (I asked for fresh towels for 2 days and eventually had to go and grab some from the laundry cupboard myself).

This is the second time we have stayed at Andaman Cannacia Resort and Spa. It truly does not disappoint. Location, staff, amenities and views cannot be faulted. Perfectly positioned with views up the coastline, it is a truly wonderful place to stay in Kata.

The property itself was great but accessibility via foot was tough. It's on a hill and getting a taxi to go up the hill was expensive.

Nice, large, corner room with a fantastic views and great sunset viewing. Terrific pools with ladder access only, no steps. Not suitable for the disabled and aged. Only one restaurant with limited menu and most items marked unavailable so had to eat in town. Ample staff but not very attentive.

The pool, lobby and view from the deck was sheer beauty! Much more of a nature vibe than your average hotel. I’ll definitely be back here in my next Thai trip. Why would I stay anywhere else?

World class. Beautiful place, view and staff

View cleanliness great service amazing view

Amazing place to stay after my sister recommended it as she came around 7 years ago. Great views, staff are very friendly and helpful. Room was always clean. Couldn’t complain about anything. Excellent all round. Thank you!! P.S get a ped if you want to see Phuket properly.

I wouldn’t consider this resort 4 stars, it’s 3 stars at best. It starts off poorly with the lack of customer service at the front desk during check in and never improves during our 5 day visit. Concerige can barely be bothered list his eyes off the phone to greet you while coming/going. The breakfast buffet leaves A LOT to be desired, we ate there once on a day we had an early excursion and everything was lukewarm. Food that should be hot and foods that should be cold, all lukewarm. It’s likely due to the fact that the entire hotel lobby and restaurant is open air, with no air conditioning. It makes for a very poor dining experience, especially buffets! Yuck. The hotel grounds were in need of repair, the pool beds and sparse chairs could all use an update. There were fallen leaves everywhere, and we never saw a groundsman during the stay. The honeymoon suite room was very nice aside from the shower that didn’t drain (not at all- bathroom flooded even after we removed the drain cover to help) and the water pressure was so unpredictable from high to low that it actually caused the shower head to jolt up right and spray out of the shower. We couldn’t use the rainfall feature because the knob was broken. Bed was very hard, but that was our experience thru all of Thailand. Final note, my husband & I are in good shape and that hill from the shops/beach/dining areas to hotel is so steep, with the heat and humidity, you’re downright miserable when you arrive. I won’t stay here again

This property is amazing, the staff are so lovely and welcoming. The swimming pool overlooks the beach, offering incredible views. There is also a shuttle every hour to take you down to the beach so you don't have to walk the steep hill. The rooms are spacious and clean. Absolutely loved this resort so much, We didn't leave it for the first day!

Beautiful view over Kata Beach. Located on a hill with a good pool area and beach in walking distance. Very polite and helpful staff, rooms and hotel always clean. We had a great time and consider to be back soon.

Beautiful view of beach, water, and Great Pool!

Bathrooms were dirty and there was a terrible septic smell. The hotel is tired and needs a make over. NOT 4 star at all

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The hotel is located close to Kata's main street, although on a very steep short stretch of hill. The hill is walkable as long as you're reasonably healthy and not wearing flip flops. Alternatively the hotel provided a shuttle service to the beach. The hotel is tastefully decorated, with a luxurious reception area to welcome you. The outside areas are spacious and thoughtfully designed, especially around the triple pool area.The beach vista with stunning views over Kata beach is very beautiful and a major reason to choose this hotel. We were lucky to be upgraded to a suite which had a large balcony area with an outside jacuzzi. The upgrade was the icing on the cake for us. It truly enhanced our amazing experience at this stylish hotel.

The pros: friendly staff and great views, nice pool The cons: floors need proper clean in units, no shampoo or conditioner for guests, restaurant food not up to standard of hotel, had one breakfast and one dinner over a week, both poor Would possibly stay again.

Overall a great stay and exceptional staff. Treatment of me and my family was outstanding, true hospitality. Special mention to Chilean who helped me track down my lost laundry after I had left the hotel, truly went beyond the call of duty. Only recommendation I would give is to get a good chef in the restaurant. It’s not easy to go elsewhere without a taxi for dinner so it would have been nice to eat in the hotel more but the food wasn’t really as good as it could be. A new chef and this place is near perfect :)

Absolutely loved this hotel!!! Great location, super close to the beach. We stayed here for 3 nights and wished we stayed here longer! Go to Kata Noi beach. The staff was super friendly, we loved them. Food at the resort is great! 10/10 recommend

Nice "thai style" building with great view of the andaman sea from the swimming pool area - so this worth the 4 stars However our room condition was not even a 3 stars standard - a bathtub that doesn't serve the purpose i.e drain stopper not working, shower has low water pressure, peeling paints toilet, leaking aircond, ridiculously small tv (apprx 26inch) for a deluxe room. Dont think it's worth spending the extra budget to stay here just for the view

Staffs are nice, great location, beautiful place..I loved it.

Beautiful hotel with fabulous view of Kata Beach. Spotlessly clean, large comfortable rooms and lovely staff. 5 minutes walk to Kata Beach, a bit steep on the way back but plenty of taxis or free hotel shuttle bus. Would definitely recommend.

Nice pool area and view of the bay. Cleanliness is soso, staff are underpaid immigrants who look unhappy and mostly forgot how to smile. Some staff are super helpful, some just standing around asking for room number (for breakfast) but not trying to be helpful. Eggs for breakfast were not comparable to the fresh ‘farm to table’ eggs we had in Laos but probably we are too spoilt. Overall a bit of a mixed experience.

Great location with wonderful views from our room and the pool area. Great pool, nice and leafy area. Breakfast buffet is boring and most staff, especially reception, not very friendly. Items in room required maintenance.

Room not ready at 4pm - was made up as a double, not a twin as requested. Whilst we were waiting at reception three separate parties asked why housekeeping hadn’t been to their rooms. Passed through restaurant on way to room where there were uncleared tables. This remained the case for the rest of the day. There were full bins that didn’t get emptied and people left stuff next to them. Not enough staff would be my assessment. The beds around the pool were rotten in parts. The pool itself was good and the views of Kata beach were beautiful. We had wanted to use the gym, but it should have been closed and removed from the list of amenities as it looked as if it had been mothballed. We didn’t end up using the equipment because we thought it looked dangerous.

Lack of staff meant rooms were not cleaned, tables were not cleared and bins were not emptied. Nice view of Kata beach from pool area. Gym is a death trap.

Would not recommend staying here. The bedding and towels were dirty on the first day when we arrived. While the reception pretends like they want to be helpful, they didnt do anything to address the problems when we advised them. It took 3 days into our stay for them to finally change the sheets after asking them on a daily basis. Housekeeping failed to provide enough towels on 2 days and everyday the new towels had some stains on them. Walls in the room have cracks and soap dispensers have green mildue. Free breakfast was fine but nothing special. Only the common area by the lobby and pools look nice and clean. Also beware that the hotel is at the top of a very steep hill...very hard to do the walk on a daily basis (and I'm fairly young). Convenient that the hotel is however close to the kata beach.

Excellent stay

Great pool and views

At first, they had given my room away and upgraded me to the villa. The villa was nice but felt a little outdated. I asked if I could switch and they gave me the honey moon suite at no extra cost which was amazing! The staff are very kind and sweet and go above and beyond to make sure you’re comfortable. I think they were just getting back into the swing of things post-covid, but overall the experience was great! The view is awesome and the pools are nice! Theres a small hiking path that takes you to the beach or you can use the truck. I called reception from the beach and they came immediately to pick me up. To improve, I think they could use a few more staff members at the reception and on the grounds. The key cards also stopped working so maybe making sure they are working. The massage was also great! Overall, I would definitely recommend this place. Especially in the seaview suites!