Helnan Dreamland Hotel & Conference Center

The food option is good

Resepsiyon karşılama çok iyiydi. Garsonlar rahatsız edici.

This hotel is nice and quiet, with helpful staff. The restaurant services are okay, but could be better.

The hotel is clean, but recaption staff are not professional. The gym is poor condition with equipment and opens from 10am till 10pm. I reserved the largest sweet and it’s small compared to other hotels. Bed are bad mattress everyday you’ll have back pain and ache. They try to squeeze money on normal services like asking for ice bucket which is free in all the hotels around the world.

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I would to thank all the staff. Hotel are rated based on the staff. They definitely make all the different. I can say I didn’t meet a single unkind person. I would always stay in this hotel great service. The place is quite and peaceful and staff are very accommodating.

The hotel is clean and elegant. The only concern was the remoteness from the main street. We had to walk in cold weather at night to search for a restaurant

It is an older hotel, and like many other things it is suffering from the curse of covid 19, it could use a coat of paint and some cosmetic maintenance. Having said that, the staff more than makes up for the building's short comings, they are friendly, courteous and extremely attentive. I would definitely stay there again.

We thoroughly enjoyed our stay at the Helnan. The staff was extremely attentive, friendly and very helpful. A special shout out goes to the front desk crew who knew us by first name, and the restaurant staff who were ready with our special drink orders every morning and overall very attentive. The hotel is a little dated, but was overall very clean and the rooms are very spacious. Our travel party had two rooms, a corner suite and a classic room. The bedrooms are very large and the beds were very comfortable. The corner suite has two rooms with an additional living area with a sofa (not a sleeper though) and a large terrace which was nice for family gatherings. In terms of the location, if you’re unfamiliar with Cairo, this is not at the heart of the city. In the typical traffic you’re about 30 minutes from the pyramids, over an hour away from downtown Cairo and 1.5 hours away from the airport. It suited our needs as we needed to be in that part of town, and for everything else we used Uber mainly, and a few taxis. Uber was extremely convenient and I’d recommend using it. We also had a car for one night, the hotel provided free parking on site which is nice. One thing to note is that is that the hotel does not provide an airport shuttle. If you’re looking for a shuttle service the airport does have one for a reasonable cost. You have to prearrange it though.

It is a nice hotel

حلو لكن ضروري سيارة

A nice hotel with friendly staff

Ms, Samar, hotel manager was very suuport, thanks for her.

It was great stay

THE VIEW

The staff is very efficient, welcoming , and friendly. The room is nice, clean and comfortable where you can find everything you need. As an Expedia Gold Member, I was happy to find the VIP Access benefits available at the hotel and the staff thankfully made sure that I receive all the benefits. My stay at the hotel was really wonderful. Thank you so much to the hotel staff and their hard work.

Great staff and great service !

I was surprised that the property looked so different than on the website. Sometimes front desk are rude and don’t want to answer questions about the town. In addition to cleaning rooms; they don’t really clean the bathrooms at all or change the sheets everyday

Helpful staff. Well kept property

very nice stay

Due to the fact the hotel I usually use was full - the HELMAN was the closest to the plant I had meeting at. The property was new - good condition - clean - it was being used by the Egyptian Football Team. It was ‘fit’ for my purpose

Room was spacious and clean and breakfast was supberb

خدمة ممتازة

Was okay nothing negative to say good place i would go back

The hotel was near by Dream park which is nice for the kids

Worst hotel ever, there is one name samer in front dest at night shift , he is better to be fired not respectful , even the housekeeping not helpful at all , I made a Complain when I checkout Nothing happend

الفندق موقعه كان رائع بالنسبة لي ولكن للاسف وجدت احدى المخدات وسخة وكمان دورة المياة غير نظيفة

الفندق يستحق ٣ نجوم لا اكثر. الاكل متنوع ولكنه مصري فقط

Front desk personnel are very rude and very much in need of training on customer service fundamentals.

It's a great place for both business and pleasure.

El hotel estaba súper bonito, cómodo, el personal muy amable, lo único mal es que estaba muy lejos del aeropuerto, pero por lo demás toda la estancia estuvo perfecta

They forget to put towel in our room 2 times Bathroom wasn’t clean stay 9 night but still lady hair in my bathtub corner with out cleanup

this hotel is very very clean quiet and relaxing too far from city but nice environment I will recommend it for families and relaxation

Lovely hotel, an oasis in middle of a desert, good food, high speed internet, friendly staff, very quiet an safe place, ai do recommend to anyone

Outstanding !!!! Great place, and delicious food, friendly staff and very safe and nice place, highly recommended for anyone coming to Cairo .

Staff were very helpful and attentive to our needs. Not many other guests, most often we were the only ones eating in the restaurant. Food was always prepared fresh for us. Very clean. Good location

After making a review on Hotels.com on the check in experience, i was contacted by the hotel Managment to solve the problems and they solved it. The bed and pillows were not comfortable. I also give the restaurant staff 3/5.

Great people warm welcome. Great cusine and food. Clean beds and great showers.

I stayed in the hotel for 3 week (21 Days), Dirty Hotel, The Pillow was uncomfortable at all, I asked the Guest Service many times to change it, but they told me the didn't have another type of size of the pillow, the restaurant don't have variety of food, the laundry service was poor, every time i asked them to iron my t-shirt they bring it back without anything changed and i asked them to make them iron again!

very nice property with nice view - very quite hotel & good for relax

Everything was good except the gate's security they appeared a little bit loose when asking for my driving licenses each time I enter the hotel in order to verify my identity. This seemed very obvious at night shift, the officer was asking me if they photo copied my licenses or not !! , my answer was simply i don't know it's you job. He was a bit rude while asking for my driving licenses.

Nice and relaxing time. Staff very helpful, especially pool attendant and restaurant staff. Security is very good as the hotel is on a compound. Excellant facilities and real value for money. Dreamland park is very close which has some shops and a bank.

Security made me feel so safe since they have a guard dog , look in car trunks and ask for the drivers license . Hotel is clean and staff members are eager to help . My room was very big. Hotel has a nice restaurant and beautiful pool. Some times they have live music at night . The breakfast buffet is sure to please everyone with it's variety of foods. Hotel is located in a quiet new city that has an amazing new mall. Mall of Egypt is only a five minute drive away. Hotel is also right next to a big theme park. I would definitely return .

Good hotel , Staff are lovely , Room are big & clean

The rooms are in an average condition. The hotel needs a renovation. Carpet was badly stained . No internet in the rooms only in the lobby. Breakfast buffet is good. Hotel is in a quite area.

we had a business trip , and needed a quite place to have a rest after a busy day, unfortunately there was no Wi-Fi in the rooms

I checked in around 11 pm. There was no problem except I asked for a attached room but they misunderstand as not connected. The night supervisor resolved The issue really quick.

I had to stay 6 nights but I had to pay for 7 (??). The payment should be done at the end not at the first day (check-in) even the booking was for more nights.

It was great though the restaurant could do with better organizing and new methods to cope with over crowding, as the staff were very friendly but obviously rushed off their feet, as for example they had to bring the milk for tea etc at breakfast time in little kittles. that could be avoided by using a container like other hotels. and the room cleanliness with not the best as the fridge smelt badly but when we asked for it to be cleaned properly they cooperated nicely.

Everything was perfect

Been coming to this hotel for years. Really strange to be the only person now staying here. Helpful for visits to Smart Village but looks like end of relationship. Hotel power was up and down and pool was always "Being cleaned". Food is good. If you want peace and quiet and your own 200 room hotel. Enjoy.

I cannot trust on this hotel's management, because they refused to advise free breakfast, however it is displayed on the website and already the room price is very expensive .

very high price for accommodation and food