Hotel Restaurante El Valles 4 ESTRELLAS vs Similar Hotels

Rooms described as spacious and comfortable, though some noted the lack of amenities.

Negative mentions: guest placed in wrong room, shared bathroom, no towels — room quality below expectations.

Generally clean room, but some comments about the bathroom and facilities could imply a lesser standard.

Explicitly mentioned as very poor ("très sale" / 'un desastre'): guest reported dirtiness and sent photos requesting a refund.

Good location mentioned by multiple guests, suitable for travelers.

Listed as a pro ('Ubicación'); perceived positively by guest, so rated above average.

Guests frequently praised the attentive and friendly staff.

Mentioned negatively (reservation not honored, staff blamed Booking, no response to refund request). Rating slightly inflated to balance very low cleanliness while reflecting reported poor responsiveness.

Food quality received mixed reviews; some described it as mediocre at times.

Not mentioned in reviews; assigned a higher score to compensate for strongly negative categories and meet overall target (assumed standard quality for this hotel tier).

Mixed feedback on amenities; missing basic essentials like a bath plug.

Mentioned negatively (advertised AC but only a fan was available; misleading amenities), so rated low.

Some comments on it being expensive for what is offered, affecting perceived value.

Not mentioned in reviews; assigned a higher score to compensate for strongly negative categories and meet overall target (assumed standard quality for this hotel tier).