Hotel Garden Terni vs Similar Hotels

Several complaints about dated rooms: old furniture, worn carpet, noisy rooms, uncomfortable mattresses and some bathroom defects; a few mentions of balconies and acceptable rooms.

Some comments pointed out that rooms are small and dated, needing better maintenance.

Rooms described as spacious and comfortable with some positive comments.

Rooms were described as spacious, well-furnished, and comfortable.

Mixed reports: some guests called the hotel very clean, but multiple mentions of worn/dirty moquette, carpets and an unkept/unclean pool (even reports of dead animals) and occasional bathroom issues lower the score.

There were complaints about cleanliness, including the presence of a cockroach and dirty parts in the bathroom.

Many reviews highlight cleanliness as a positive aspect.

Numerous mentions of impeccable cleanliness and well-maintained rooms.

Mixed but generally positive: several guests liked the location (convenient for transit, near restaurant and parking), while others noted it is a few kilometres from the centre and not great on foot.

Several reviews highlighted the good location of the hotel.

Location is frequently praised for its convenience and proximity to city attractions.

Proximity to the Cascate delle Marmore was frequently highlighted as a strong point.

Consistently praised: staff described as very friendly, helpful and accommodating (help with bikes, early breakfast service, good reception).

Multiple reviews praised the staff as friendly and helpful.

Service received positive mentions, indicating helpful and friendly staff.

Guests appreciated the kindness and helpfulness of staff, with multiple reports of exceptional service.

Generally positive: breakfasts described as very good by many guests and appreciated (early coffee/croissant noted), though a few mentioned limited choice and one report of expired gluten-free items.

Most reviews were positive about the breakfast; however, some mentioned limited choices.

Breakfast and food quality received high praise.

While some restaurants were recommended, reviews did not specifically cover on-site dining options.

Mixed amenities: free parking and bike storage praised, but pool issues (closed or poorly maintained), no garden, limited TV channels and no elevator were noted.

Amenities like parking were appreciated, but concerns were raised about outdated features.

Amenities received mixed feedback; some improvements were suggested.

Positive feedback on the provided amenities, like a kettle and coffee machine in the room.

Mixed value: some guests found price a bit high for the dated condition and location, while others felt the services (breakfast, parking, pet friendliness) offered good value.

Given the price and classification, guests expected better maintenance and features.

Overall considered a good value for the experience provided.

Overall experience valued positively by guests in relation to the price.