Rixos Sungate - The Land of Legends Access

Så god service

Unvergesslicher Urlaub im Rixos Sungate.Unser Aufenthalt war wirklich unvergesslich! Das Zimmer war sehr sauber und komfortabel. Besonders das Gästebeziehungs-Team war großartig und hat uns jederzeit sehr willkommen fühlen lassen. Das Essen war sehr lecker, der Wellnessbereich entspannend, und die Freizeitaktivitäten waren hervorragend für alle Altersgruppen , besonders die zahlreichen Sportangebote haben uns sehr gefallen. Der Kinderbereich war toll und gerade für Familien perfekt geeignet. Die Lage des Hotels ist traumhaft, direkt in der Natur mit herrlichem Blick auf die Berge und das Meer. Wir waren rundum zufrieden und kommen bestimmt wieder!

Avoid. Aged property. One buffet location for three thousand people. Not an appealing eating environment. One snack location for entire facility with limited options. Except Tepenyaki and Bloom, other alacarte restaurants are quite poor on service and food quality. Very good staff though.

Alles was man für einen All in inklusive Urlaub braucht und noch viel mehr.

Fabulous reception, fabulous guest desk service, they have team it's special for the guest requests upon you chick in the team already create a group on WhatsApp and any updates any attraction any system change any request will be on this WhatsApp so if you need anything you just send a message and it's like a magic it's happening, about the food you have the main restaurant and it's a huge one and they have a lot of restaurants with many cuisines and they have wonderful seafood I absolutely recommend this restaurant for the children sports and the children swimming and the children water parks they have a lot of things I think you need 100 days to finish the hotel Thanks to all workers

Tek kelimeyle mükemmel. Herşey olması gerektiği gibi.

Gerçekten tüm ekibi gayretleri ve güleryüzleri için tebrik ediyorum,herşey oldukça güzeldi sadece otelde nargile servis edilmesini hiç yakıştıramadım.Çocuklu ailelerin genelde tercih ettiği bir tesiste,sahilde havuz başında dibimizde nargile höpürteden insanların olması çok rahatsız ediciydi bence konsepte hiç uymuyor.Onun dışında herşey oldukça güzeldi,teşekkürler.

I paid for 2 adults but when I got there they charged me €450 extra ,at reception they said you paid for 1 person totall i paid €2000 For 3 nights

Wir haben als Familie einen wunderbaren Strandurlaub in diesem Hotel verbracht. Die Anlage ist sehr groß, gepflegt und bietet eine sichere, ruhige und saubere Umgebung. Der Strand mit der Blauen Flagge war traumhaft – perfekt zum Schwimmen und Entspannen. Das Essen war abwechslungsreich und lecker, die abendlichen Shows sorgten jeden Tag für tolle Unterhaltung. Auch die À-la-carte-Restaurants waren ein echtes Highlight. Wir haben uns rundum wohlgefühlt und kommen gerne wieder!

The food was delicious not what I was expecting for a hotel like rixos

Excellent for kids!

It was a very nice experience i loved it full of fun activities

Good

Yemekler ve personel çok iyiydi

Çocuklı tatil için çok güzel, sürekli bir aktivite olması inanılmaz eğlenceli vakit geçirmelerini sağlıyor. Deniz taşlı çok rahatsız ediciydi, havuz başındaki barlar içecekleri cok gec getiriyor kendiniz gittiginizde bile hep en az 10 dk bekliyorusunuZ malesef. Personel güleryüzlü ve yardımsever, yemekler lezzetliydi.

4 sene once gelmiştik cok memnun oldugumuz icin tekrar geldik ama suan hayır hic memnun kalmadık

Amazing resort with an absolutely stunning nature and staff! Excellent services, superb professionalism of staff working in customer services, namely Ibrahim and his team (Javair, Aina, Ayan, and others), they created a WhatsApp group upon our arrival and responded to our questions immediately and addressed all our issues promptly, did absolutely everything above and beyond our expectations. That made our trip so pleasant, memorable and we just felt like at home and very comfortable. Kudos to you all and good luck with everything!! Rooms are spacious, modern, sparkling clean, well renovated, especially at the Marine Pool Area. It’s such a beautiful and stylish area with a heated swimming pool, classy bar and lounge. We enjoyed every second of our stay at this part of the resort and children were swimming all day long in the pool, sea was a bit chilly in May. Everything is so beautiful, property is huge and very well maintained. Several swimming pools and a few of them are heated. Restaurants and food are so perfect!! Especially “Bloom” food was delicious, beautifully served and Manager, Ferit, and Aiturgan were exceptionally professional. The Rixys Kids playground is a perfect place on its own! Animators working at the playground Animators working at the playgrounds are just fabulous, very supportive and kind. Special gratitude and appreciation to Esengul, Omyr, Aishoola, Nurjanat and Alara! Thank you!

Such an amazing resort located in one of the best areas of Antalya, gorgeous mountains along the seaside, beautiful and well maintained landscape, renovated and upgraded rooms, comfortable beds, spacious rooms, restaurants are fantastic, nice swimming pools and a few of them are heated, we’ve enjoyed every second of our stay at this fabulous place and will come back again in the fall.

Your staff are amazing and very attentive

We have just left as a family of 12! Concierge service was amazing and super accommodating. I didn’t real Se the journey from land of legends was so far, and the timings could do with being better. Ie later options going and returning. Excellent service and good in the Chinese and Japanese restaurants! It was lovely and quiet as still out of season. Shame n better entertainment but I know in the summer there’s a lot more to offer. Definitely recommend for a nice family holiday.

It wasn’t the location, food, or amenities—it was the incredible staff that made this a 10/10 experience. Friendly, professional, and dedicated from top to bottom—Rixos Sungate runs above industry standards. Family and kid-friendly, this place offers nonstop fun with daily schedules sent via WhatsApp, making every day feel special. The Rixi Club is amazing for kids, with multilingual, caring staff. You also get access to Land of Legends—empty and all yours in off-season! BLOOM is a standout; its fine dining rivals (and beats) top London spots with unique Turkish fusion dishes. Only suggestion? Offer more Turkish drink options—we loved the local cola! Thank you, Rixos, for an unforgettable family holiday! #rixos

Tesis güzel ama bakımsız. Personel eğitimsiz. Misafirle nasıl konuşulacağını bilmiyorlar. Servis yapmayı bilmiyorlar. Yemekler görüntü güzel ama malzeme kalitesi çok kötü. Müşteri ilişkileri çok ilgili olmasın rağmen sorunlarımızı çözemediler çünkü onların da olanakları kısıtlı.

Excellent experience in Rixos Sungate, proffesionql team, great customer service

Otel genel olarak temiz, hergün sabah odanız temizleniyor. Tek kullanımlık tarak, traş seti, şampuan vs her gün odanıza bırakılıyor. Çalışanlar güler yüzle yaklaşıyor. Çocuklar için oldukça fazla aktivite mevcut. Yemeklerde çeşitlilik mevcut. Barlarda gün boyu yemek imkanı bulunuyor ( pizza, hamburger, pide, kumpir vs). Ancak yemeklerde kullanılan malzemelerin kaliteleri yeterli değil. Lezzet konusunda yemekler eksik kalıyor. A la carte restaurantlar da mevcut ancak bunlar ücretli. Onun dışında havuzların büyüklüğü, otelin plajı oldukça yeterli. Genel anlamda gitmek isteyenlere oteli tavsiye ediyorum. Ben memnun kaldım.

Fantastisk honey moon vistelse. Bra service, god mat. Fantastiska evenemang varje kväll. Man behöver inte åka runt utan allt man behöver finns i hotellet.

Eine tolle Anlage. Vor allem für Kinder die beste Qualität und Anlage der Welt.

We really enjoyed this place - good location, staff was friendly and helpful, variety of food and drinks - overall great vacation

Awesome experience!

Das Zimmer war sauber, geräumig und geschmackvoll eingerichtet. Besonders hervorzuheben ist das bequeme Bett, das mir eine erholsame Nachtruhe ermöglicht hat. Das Frühstücksbuffet bot eine vielfältige Auswahl an frischen und leckeren Speisen. Auch das Personal war stets hilfsbereit und zuvorkommend. Das Hotel ist perfekt für Familien mit Kindern. Mein 4-jähriger Sohn hatte großen Spaß, besonders im Spielbereich und im Kinderpool.

Otelinizde geçirdiğimiz süre boyunca gösterdiğiniz misafirperverlik için çok teşekkür ederiz. Çalışanlarınızın güler yüzlülüğü ve hizmet kalitesi bizi oldukça memnun etti. Odalarınızın temizliği ve otel olanakları beklentilerimizin ötesindeydi. Sizlerle tekrar görüşmek dileğiyle,

Die Unterkunft ist ein Traum! Das Essen sowie die alkoholische Getränke schmecken sehr gut. Es ist nicht mein letzter Besuch hier im Rixos Sungate! Das Personal ist so bemüht und die lesen jeden Wunsch aus den Augen ab. Der Muharrem ist ein super Reisebegleiter und spricht fließend Deutsch in Wort und Schrift. Ich kann es nur jeden empfehlen!

Otelin mimari yapısı gerçekten yorucu ve karısık … koridor gıbı yerlerin arasında tüm kalan kişiler kayboldugundan bahsediyor… kalanında oturma alanları bu mevsim için yetersizdi… yağmur yağdıgında odamıza gitmek zorunda kaldık orta alanlar yetersiz. Bunu. Dısında calısanları agzının içinde söylenenleri var.. bir yandan tantuni dürüm verıyor bir yandan bu otelden bir kurtulaydım diyor…dert mi yedik tantuni mi belli değil… temizlik güzel masaj güzel havuz güzel odalar geniş deniz güzel

I am satisfied with everything about my stay except the reception service. When I was moving in they were extremely rude and unprofessional with me, asking to wait for 3 hours even though my room booking started a day before I moved in. They refused to show me where my room is located and overall made me feel unwanted in the hotel. Same thing happened when I was moving out, the bellboy who took my bags from me made it seem as if he was doing me a favor rather than his job. Everyone else in the hotel was very nice and friendly! I loved my stay and glad I didn’t decide to go to a different hotel after such an unpleasant greeting.

4 Yaşında kızımızla beraber ailecek konakladık. Otel eski olmasına rağmen hizmet ve kalite anlamında kendini güncel tutmayı başarabiliyor. Özellikle çocuk klübü için bile tercih edilebilecek bir otel. Otel çok büyük olduğu içindir sanırım, havuz kenarında bulunurken garsona rastlamak biraz zor. Genelde kendi içeceğinizi kendimiz getirmek durumunda kalıyoruz. Oteldeki büyük çam ağaçları çok güzel, havuzun bazı kısımlarında gölgede yüzebilme şansı buluyorsunuz.

Definitely not an all inclusive. Never heard of an all inclusive resort that you have to pay for 4 out of 7 restaurants. Had to pay for a spot at one of their shows one night because they made it a vip section as if it was a night club. Food is ok but not much variety at all the 6 days I was there. No late check out. Out dated rooms and everything had an “extra charge “next to it. I think you can find find better hotels for the same money. Definitely not a five star hotel nor all inclusive.

Perfect location on the beach with mountains behind. No need to leave the resort! Plenty of pools and dining facilities. The evening entertainment is loud and can be heard in the rooms. Great selection of food delicious food. The room was a little dated and the property could benefit from a renovation. All in all a good resort. Kids club is excellent.

Overall it was good. The beach was beautiful and there are plenty of beach chairs. Bar Mens are good always help you with a smile. Didn’t like that the outside pools are not heated and the water was freezing. Very little options for original Turkish food in a buffet and no seafood, only the same type of fish was there everyday. The Aircon didn’t work thru the whole trip I’ve mentioned that two times to a guest relations service and no result either, luckily I could sleep with the balcony door open. The music is playing in the lobby during night time which is completely crazy to me and if you sleep with the windows open, you can hear it and it bothers you. They let me check out late for no charge special thanks to Sonya, she was really professional at the reception. Thanks to Hasan for prompt PCR test for departure. They gave me

Thanks rixos team for the amazing services

Otel bircok istegimizi karsiladi. Yemekler ve icecekler guzel. Bardaki calisanlar cok icten, Mustafanin kokteylleri superdi. Hizmet kalitesinden memnun kaldik. Yenilenmis odalar gayet konforlu

Весело

Sezon dışında gittiğimiz için kalabalık yoktu. Yemekler lezzetli ve gayet hijyenikti. Oda temizliği gayet güzeldi ve spa hizmeti da çok iyiydi. Rixy club hizmeti muazzam tüm arkadaşların ilgi alakaları üst düzeyde, çocuklar için bir çok etkinlik düşünülmüş. Umarım artan bu kurlarda yeniden konaklama imkanı bulabiliriz. Tüm otel çalışanlarına ayrı ayrı teşekkürler

Stay away of this place!!! Pros: Huge area, so you could do a lot of walking Clean beaches area and blankets available witch beach chairs Breakfast quality are great Friendly staff Cons: Music entertainment super loud, so you can’t get quite sleep or rest until after midnight, always boom boom even past midnight. AC in a room doesn’t work well, so we had to sleep with balcony door open. Room not cleaned well, there was a Snots on a door and walls (very disgusting), The shower head was leaking and Toilet seat were broken. Shower gel and shampoo are drying skin, so better bring your own with proper Ph. Lunch had poor selection availability Diner food quality is struggling, so better use a la cart. Drinks watered down Internet is slow and sometimes not available by the beach Everyday they checking in a room a paying area selection and on a last day they discovered an open mentos :)), so they tried to charged us 5 euros for the item which been opened by the previous guest, but their stuff discovered on a last day of our stay.

В целом всё хорошо, но отелю надо увеличить ассортимент предлагаемых алкогольных напитков (из крепких иностранных только чивас, джек и рэд лейбл, егерь не во всех барах) и пива (бутылочное только ефес).

Всё на 5ку. Организация

Rixos Sungate is an entertainment hotel. And it does what it’s meant to do. The staff is attentive but the hotel is kind of old. Don’t expect much luxury on that front.

Very expensive and for that money they offer you very old standard rooms. We was shocked and also after complaining the room, was no solution. Room-Service missed 2 times to clean the room at 4 nights!!! Many good drinks are only available at the pool bar. General this hotel is not to recommend.

Nice place to stay. Consider taking Airport taxi to resort instead of taxi service provided by resort. It is half the price. Food typical of all inclusive with cafeteria setting. Mexican cuisine restaurant is not Mexican. Sauces are Italian. Great workouts available with and without trainers. 1.9 km well marked walk around property inside property fencing. Only bad mark; nightly entertainment starts at 2200 and continues until 0200. Difficult to sleep at night. Decibel level at stage over 115 decibels. Very harmful to ears, especially children who were allowed on dance floor.

Mart ayında aldığı gecelik ücreti kesinlikle haketmeyen bir otel. Ultra herşey dahil konseptinde odada kattle ve çay/kahve yok, ütü yok, ısıtma/soğutma çok sesli çalışıyor, barda bazı içkiler ücretli. Deneyimlediğim kadarıyla Rixos'un sadece adı varmış dedirtti.

Geçen yıl balayimiz icin tercih ettigimiz Rixos Sungate'i bu yil da tercih ettik.Bar ve cafeleriyle,lezzetli ve çeşitli yemekleriyle,işine saygisi olan personeliyle,eglenceli etkinlikleriyle hoş vakit gecirebileceginiz bir otel.Yasadigimiz birkac aksiligi Ülken Bey ve ekibi cok kisa sure icinde profesyonellikle çözüme kavuşturdu.İlgileri icin tekrar tesekkür ederiz.Ayrica misafir ilişkilerinde bulunan güler yüzlü Malika Hanım'a, Piano Bar'da Mustafa Bey'e ve Lotus Bar'da muhteşem renk ve lezzetlerde içecekler hazirlayip sunan Kenan Bey'e işlerine verdikleri önem ve gösterdikleri özen dolayisiyla eşim ve benim adıma tesekkür ederiz.

2 günlük keyifli bir tatil oldu. Oda konforu ve manzarası yanında yemek ve içecek çeşitliliği olarak son derece zengindi teşekkürler

شي رائع

Zaten daha önce konaklamıştım orda herşeyiyle çok mükemmel ve çok kaliteli bi otel

Très bon complexe hotelier, chambre avec lits confortables, endroit calme, belle vue, bonne connexion wifi, bonne restauration.

جيد جدا

Amazing stay every thing pools room slides beach gardens views

It is amazing how they keep the place spotless despite thousands of guest Excellent entertainment Outstanding food Excellent customer service Very clean place

Были сильно удивлены что в Риксосе такое возможно. В номере постоянно воняло канализацией и плесенью. Запах шел из кондиционера. Все просьбы хоть что то сделать были проигнорированы. Приходилось просто терпеть. Хорошо что взяли только пять дней. Организация питания очень плохая, отель переполнен, толпы людей в ресторане, как в метро в час пик. Обслуживание практически отсутствовало. Официанты бывало просто отворачивались или игнорировали просьбы подойти. Приходилось самим брать стаканы, воду, салфетки. Спасались алякарт ресторанами, но они все платные. В детском клубе тоже давка, дети не помещались на сцене на минидиско. Лежаки надо бежать занимать с утра, тк народ раскладывает свои труселя и полотешки на заре, занимая все места. Были в риксосе в Дубае, это небо и земля. Это просто позор какой-то, а не 5 звезд. Да и все это за не маленькие деньги надо сказать.

Herşey çok güzeldi yemekler otelin doğayla içi içe olması harikaydı.

It was amazing. We had a booking for one room but they offered us a 2 bedroom suite (4 people) without extra payment. It was gorgeous next to the pool. Everything, I mean really everything was great. People in the hotel were also very friendly. We also got one day free admission to the Land of Legends. Food was excellent. The hotel complex is like heaven.

Everything was perfect!

Perfect!

Todo muy bien y perfecto para pasarse unos días de vacaciones y relax

Teşekkürler

The Hotel itself is very good, but the staff in the hotel is terrible and impolite, especially those workers who were from Kyrgyzstan and Russia. A worker from Kyrgyzstan told us that Expedia are bilkers and we are too, because there was a problem with payment transfer from expedia to hotel, she also said that we don't need to come again, after issue was solved nobody apologized from that staff. Terrible employees in Rixos Sungate!

Great property. Lots of activities. Food was excellent. Only negative thing is the distance between the accommodation and the main lobby (restaurants).

Rixos Yemek çeşitliliği ve ikramlar zayıflatmış buldum , Tesis inşaat olarak yenilenmeli

Çok iyi, ancak yoğun zamanlarda oda temizliği için gelinemiyor ya da uygunsuz saatte geliniyor, bunun dışında yeri, anlayışı, hizmet kalitesi çok iyi..Çok güzel bir mekan..

Чудесный гостеприимный отель! Большая зелёная территория, много развлечений для всей семьи. Питание выше всяких похвал. Сервис на отлично!

Hotels Expedia dan rezervasyon yaptım rezervasyonumu sistem benim bilgim olmadığı halde iptal etmiş. Receptionda çalışan arkadaşlar hiç bir şekilde yardımcı olmadılar 980 tl yaptıgım rezervasyona 1380 tl ödedim. Rixos bünyesine yazık çok yazık üzüldüm.

Çocuklu ailelerin kesinlikle gitmelerini öneririm. Özel beslenen çocuğum için herkes seferber oldu ellerinden gelenin en iyisini yaptılar. Sadece mesafeler bazen uzun olabiliyor ancak rezervasyon esnasında belirtirseniz, oda seçiminde de yardımcı oluyorlar.

Overall good, food was very good (however all a la carte restaurants are of extra charge), great entertainment, but hotel needs renovation! The first room that we received had terrible smell of moisture and signs of mold on the ceiling. After long discussion was replaced to a better one, but still was smelly and terribly hot with the airco not functioning well

Herşey mükemmeldi.Rixos kalitesinde herşey dahil konseptli olan otelde yemekler, ikramlar , bar ürünleri herşey üst sınıftı.Personel çok mutlu ve ilgili. Tekrar gitmek isteyeceğimiz bir yer.

Hava dışında otel çok güzel

The food was really good and worth of money. Drinks was fantastic. My only comment is the room towels, they look very old and used. From a 5 star hotel I was expecting higher quality of towels and room service. But in overall, I’m happy with my stay.

Rixos işte çok fazla söze gerek yok, ama kelime olarak Mükemmel. Siz her şeyin en iyisine layıksınız.

Ödediğim ücretin karşılığını gerek açık büfelerinde,gerek barlarında,gerekse hizmet ve kalitesiyle almanın keyfini yaşadım.Personelin ilgisi ve sıcaklığıda mükemmeldi.Teşekkürler...

Bu otele mümkünse kışın gitmeyin. Koridorlar ve oda çok soğuktu.

The rooms are very dated and old fashioned and the corridor and pathways are in need of repairs. The pool areas, bars and restaurants were kept in much better condition though. The food and choice of drinks were good with plenty of options at each sitting. The gym is fantastic at this hotel with state of the art high end equipment. Overall though, the hotel is in need of a refurbishment and looks very dated in a lot of places. There were a lot of disinterested staff who were very hard work and quite rude when trying to gain information from them. We expected a lot more from the Rixos brand.

Very bad service, old rooms, always hard to find a table in restaurant. They say they provide Luxury service and this is not true

Staff of the hotel are not kind at all they need more experience how they are speaking with guests and services them is not good

I make reserve for my brother , you charge my credit card for reservation, my brother Grebenyuk Vladislav, in rixos hotel told him that they don’t have a reservation and he pay by cash again, I need my money back , you reservation service very bad

They didn't change the menu of lunch and dinner the whole week.

We visited rixos sungate five years ago it was great, this time around was terrible they eliminated most services its not all inclusive

Avarage 4 star stuff are not nice i would not sat its 5 star

Expedia VIP+ benefits are not recognized - neither welcome amenities nor room upgrade. Spa massages are actually half of the stated time. Ocean View category might mean that the sea is visible from some areas of the balcony. Overall an ok experience, not great.

we was very enjoyed all staff friendly thanks

amazing

Well, everything was really cool, until I found a fly in anchovy. Also I cut my leg in the sea, there are to much sharp stones in the water. This two accidents completely broke my vacation.

Housekeeping is awfull - room is dirty, no cleaning at all Food at restaraunts is really good. The territory is beatiful

For rixos chain, i was really dissapointed. We stayed for 8 days, food was amazing, we reserved the lake villa house, it was bit far, and room not clean at all, even the towels and the bedsheets dirty. I ve been to other resorts which had very nice shows and entertainments, but this resort not at all. And the location is far from everything, the nearest area was the old town of Antalya which takes half an hour by car to reach. I don't recommend it at all.

Overall nice experience, food is mediocre but good breakfast. The air conditioning in the Restaurants and reception area are terrible, golf carts transportation around hotel is terrible

Although overall the facility was fascinating with excellent food and staff However the room service was not as good Rooms were not cleaned properly and shampoo was lacking

Good managed luxury resort. Good value for money spent

Hotel is in good location ,stafs are helpful,and 95 percent of them behave kindly Totally recommend this hotel to everybody in the world, totally worth it.

This is a very big hotel you get given a map at reception which you will need it took us a few days to get our bearings. The room we had was big enough with a nice sized balcony but it booked a room with a view and i don't call a tree some rooftops and the tip of a mountain a view i asked for the highest floor & was put on the 1st floor make sure you ask for a balcony as quite a few rooms don't have one. The food was excellent you should have no problem finding something to eat.Loads of sunbeds and pools and a nice big beach area with a bar.The music in the evening made us feel like we should be in a field at a rave party add this to the pumps which are on all the time and sound like a 767 getting ready for take off it got a bit much we were on the bar and restaurant side. Overall we had a good time and i would go back

The hotel met my expectation in every way. The hotel standards were amazing. Entertainment was great for family. Great choice of food and the staff were excellent. My room standard was the best I have seen. Great house keeping. I will recommend this hotel and will return.

We enjoyed our stay at the resort with plenty to do and nice selection of food to choose from, rooms are a bit dated and resort is more geared towards Russians... If your Russian great place to be... Overall no real complaints 8.5/10

Good hotel for short stay. ( -)Food is repeated every day. show is all about group dancing. compared to other hotels, the pastry is bad in the cafe and the lobby. Lobby sofas and chairs are not suitable for 5 stars hotel.Activities need improvement. (+) most of the staff were very good except a lady that was not very cooperative. so many nice pools. Quality of food is good but not variant. Rixy for children is nice. Acqua is 8 out of 10. Nice beach area. The leather beds by the pool are very nice.

Really enjoyed the time spent there with my family. Everything was great. The only bad thing is that by the end of stay I lost control over consumption of food and alcohol:)

Nice activities and entertainment in the hotel and great staff especially for the children