Q Resort Rayong

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Location, room

It's too old

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Bonne localisation, plage tranquille et bon environnement (café, restaurant)

Personnel un peu dilettante Service client pas à la hauteur, dommage car l'environnement et l'hotel permettent un excellent séjour.

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Sijainti hyvä. Näköala huippu . Huoneet hyvät. Henkilökunta ystävällinen .

Allas oli alussa huonossa kunnossa ,vesi huono ennen toimenpiteitä . Uimaportaat rikki . Pihaalue oli kunnostuksen tarpeessa.

Bra frukost och bra städning. Sängen var jättebra. Hotellet hade en Shuttle bus till Mae phim.

Trots att hotellet ligger precis vid havet så behöver man ta sig upp för en väldigt lång och brant trappa upp till hotellet. Mycket tufft för den som inte är vältränad. Personalen i receptionen hade väldigt begränsade kunskaper i engelska vilket gjorde att man fick kommunicera med mail. Rummen (de lux) var dåligt inredda. Ingen sittplats inomhus och väldigt dålig soffa på balkongen. Dåligt med restauranger i området.

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ความสะอาดในห้องควรปรับปรุง

Toppenläge! Rent, fräscht och välstädat! Rymligt badrum! Riktigt god frukost! Bra shuttlebus till ”centrum ”

Saknade stolar på rummet och även på balkongen. Personalen hade väldigt bristfällig engelska något som bäddade för missförstånd! För få solstolar på stranden och för små parasoll. Restaurangen bara öppen för frukost i övrigt stängt!

Location was great. Pool and ocean nearby to get cool. Good balcony to sit and watch the view and a small walk to choose meals.

Accessibility. So many steps, no lifts so those with bad knees be aware. Not sure what they'd do if you had a wheelchair.

Fantastiskt läge, fin utsikt Sköna sängar och trevliga rum.

Lite tråkig frukostmatsal. Hade varit trevligt att sitta vid stranden, där hotellet hade möjlighet som inte utnyttjas.

Kände inte igen hotellet sedan tidigare år. Det var vårt 3,e år som vi borde där.

Poolen i miserabelt skick. En känsla av en allmän degenerering. Okunnig personal men väldigt ödmjuka och ville så väl. Trainee som ensamma fick hantera front desk utan någon uppbackning. Tycker det är så sorgligt för jag tycker väldigt mycket hotellet. Välskött är det en pärla.

Trevligt 🙏 bra läge men dåligt underhållet hotel.. Kan göras så mycket bättre🙏

Personalen var professionella

Smutsigt utvändigt, poolen var ur bruk

โอเค พอรับได้

ระยะทางเดินไปสระว่ายน้ำ เดินยาก

แค่เรืองทะเลเท่านั้น

ควรมสะอาด ห้องเก่า

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Super Aussicht

Väl bemötande av personalen som gav pengarna tillbaka utan tjafs

Poolen avstängd,Smutsigt i poolen både på botten och i vattnet, smutsig och trasig madrass i sängarna, fanns ingen restaurang som var öppen

Easy to excess sea

It was in front of the beach, room very wide, comfortable and clean

I was expecting more Thai style, beach front style, nicer access to the beach. Not a problem, but too many stairs to reach the beach. They have a shuttle service to go / return from the beach.

Goed uitzicht dicht bij de zee goede prijs qualiteit, goede fitness en groot zwembad met ligzetels en parrasols op het strand ook een strandbar is aanwezig en massag is verkrijgbaar op het strand.

Parking is wat klein, en veel trappen om naar strand en restaurant te gaan en slecht verlicht in het donker, restaurants zijn er niet rond het hotel, wel op een paar km. Er is ook geen EV laadstation in de buurt.

Vue mer

Emplacement loin de tout Obligation de taxi pour aller à n'importe quel endroit Lieu desert

Strandblick vom Zimmer aus und die Größe des Zimmers. Personal sehr freundlich.

Viele Stufen zu gehen (z.B. zum Pool oder Cafe) sowie das in die Jahre gekommene Mobilar, insbesondere das Waschbecken.

อยากให้ปรับปรุงสระน้ำ ให้ดูสะอาด สวย อยากให้ปรับปรุงห้องให้อยู่ในสภาพใช้งานที่ดี A102 CHECK IN 9 Aug 2025 CHECK OUT 11 AUG 2025

The Location of the Hotel was Great

There needs to be a re-rating of this hotel, as It is quite worn down and hasn't had any maintenance nor renovation for quite some time. The facilities in the room weren't working properly upon our stay. We were moved to a smaller room which still didn't have proper water pressure for the tub. Understandable, if it was a reduced price but claiming to be a 4 star hotel with this quality makes me feel taken advantage of.

The location is super, just opposite of the beach, view from terrace is nice.

Feels bit old

The property is not located directly opposite the beach; a shuttle is required to get there. Unfortunately, the beach itself is not well-maintained, with many stray dogs and no lighting in the area

The restaurant service was very poor. The staff seemed untrained and didn’t even take notes while taking orders, relying solely on memory, which led to confusion. The restaurant and the small bar shared with another outlet called ‘Sand Beach’ were often understaffed, leaving guests unattended. Additionally, no complimentary water was provided in the room, and bottled water was charged.

Staff

Quite a small hotel

I meed to thank to the front office team that provide me the early check in as I had request. Even I arrive early at 12:oo hrs. Also the bell man who help me delivery and bag down the luggage for us. The experience will be better if the management team focus on room care of all toom in your property also the bublic area. Once I enter to the room, omg the room was really old and seem like never get any of room care or maintenance. The room I got the Deluxe room, sizing perfect but the room was old some color painting cracked, sofa at the balcony was smelly. The pool look green like did not got clean a while. Anyway, thank staffs for thier service but environment in the area make me will not back for sure.

I stayed before, so I new what to expect. The hotel is in a quiet location - if there´s no party on the neaby small beach - and rooms are spacious. Staff is well trained and beds are comfortable.

As I already said: I stayed before, so I new what to expect. The hotel is overprized for the state its in. Rooms were clearly used for many years and the air conditioning is old and loud - at least in the rooms I stayed in. The location requires a private vehicle because Mae Pim beach and restaurant area are not within walking distance. It´s embarassing to be charged for the hotel shuttle to get there or back. Still, I like to stay at this hotel for a night because I know about the negative aspects and the small beach, the hotel is connected to, is good for taking a walk in the morning or evening. Guests need to be fit to get to the beach or some of the rooms because there are many steps to climb or walk down.

Impressed with the beautiful view more than what I paid for. The staff is friendly and helpful. Breakfast is average.

Good

Good hotel with a peaceful location. Room was good and from the 7th floor with full seaview. High quality cleaning every day. Breakfast was good and you can select your egg dish as you wish. Quite small pool area, but always sun beds available and sun beds also available at the beach. Beach was cleaned every morning. You can use hotel shuttle or walk in beach and through the forrest to the village where are many sea food restaurant available (Recommendation to the Nongnuch Seafood restaurant).

In a great spot. Everything works.

The room layout and design is from another era. Probably looked great on the drawings. Not terrible, just nothing where you need it.

I would not recommend this hotel/resort to anyone. It is old and crummy. Not good for family (not accommodating). There are better hotels in the area.

Quiet location

Steep steps down to Pool and Beach.

bon cé jour

Staff were very good all about. Room was good overall, just some TLC needed is all. Really good location for some quality sleep and down time.

Staffs were friendly and helpful. We had a good time saying and using the pool. Happy hour drinks were good, nice cocktails.

Great hotel. If you book the deluxe rooms, ask for rooms 110,111 or 112. The lower rooms have no sea view. Breakfast was fine. The gym is nice. I like it.

Nothing.

It is in a calm area, the hotel looks nice, quiet, the staff is polite and kind. The food was gooooooood! :) Plenty of choices of Asian and European breakfasts, always fresh, each day a bit different.

Bedroom was great, comfy bed, all the amenities were to standard.

Very dated location, everything seemed unloved and not to standard. Pool sun loungers were broken or tattered. The sun loungers on the beach were all falling apart as well as the umbrellas.

The pros : Great Staff, Centara Staff are always excellent. Room, big and spacious. Great bed Massive bathroom Great sea view Good breakfast in a cosy boutique layout. Pool is nice and deep enough. Perfect surroundings with excellent bars and places to eat that have this small soi feeling from the 70's. Feels very private Don't bother booking on line, even being a centara member with discount, the hotel will give you a much better rate than online. The cons : This is where things takes a dive. I am not sure it is the hotel manager fault by not having what it takes to maintain a 5 star hotel or then a massive budget cut from the centara group, but this hotel needs a serious fresh coat of paint. Everywhere you look feels like zero maintenance has taken place in a long long time. Wooden floors needs a complete revamp, oil or something. As it is, it's look broken, bent, done and dusted. The stairways ramp down the beach are rusted and very dirty. The hotel ground are not kept very clean. One look at the starbuck branch in the hotel grounds says it all. No staff to be seen, behind the counter it looks dirty and like left alone for months. Toilet does not even have soap. The beach bar is in such in a poor shape. The metallic pylons that support the terrace are all rusted down. Does not make anyone wanting to sit here. Also near the bar on the right, there is an open electric box which all broken out with live electric wires hanging out, badly taped with duct tape. Any child could touch this and fry. The same sort of thing in the west and that would be an immediate shut down order from the municipality. Then 100% of the beach chairs, umbrellas and bean bags are all torn appart and should have been replaced a long long time ago. Other than the reception, breakfast place and rooms it feels like an abandoned hotel from years back. Beach is ok, but could be cleaner. I know the plastic garbage comes from the sea, but the hotel should ensure that it is picked up daily. Same thing on the small road that surrounds the hotel as you walk back up to the hotel from the beach is all messed up by tons of garbage. The hotel manager if he was any good would make sure that portion around the hotel looks great instead of looking like a dumping site. About the beach, beware, it has some nasty sand flies. I got done proper. All in all we meant to stay longer, but only stayed the night in the end because of the down falls. We didn't fancy staying on the site of the new season of the walking dead set. IMO Centara must shut the place down for a week ot so, do the repairs, paint everything fresh, replace the beach chairs umbrellas, beach towels etc... Repair or replace the wooden floors and then reopen. Because the rest is fine and staff are tops. The location is super, nested in a very private area which by the way is no where near Rayong, but 1 hour drive further past Rayong which is good because Rayong sucks. Only feedback about the breakfast to the chef, is that please do not serve stale croissants and bread items. That is a big no no. Also it would be nice to have the choice to have an omelette and scrambled eggs vs just the sunny side up option. Having said all that, I will be more tham happy to return, but if the place has been renovated....but for now, best to give it a miss. It ain't a cheap place. Not worth it as it is.

Location very close to a lovely beach, near to a nice beach bar/restaurant. Quiet location but easy access to nearby amenities. Room prices was pretty good. The staff are very efficient, polite and and friendly. Shuttle bus alternative if you don’t wish to navigate the steps down to the swimming pool or beach area.

The hotel is quite dated and in need of some refurbishment, rooms are clean but things like furniture and bed linen have passed there sell by date. I think the beach restaurant that belongs to the hotel is a little overpriced, lovely setting but if it dropped the prices I’m sure more customers would stay in there rather than go next door where prices are lower.

Beautiful view from our room! Property has seen better days but loved our room at a very reasonable rate. The only thing was the gym which was poor and hardly any working machines. Pool was nice and staff are professional and accommodating. Except for gym l rate it 4 out of 5 stars

Stannade två nätter på genomresa. Såg väldigt mycket bättre ut på bilderna men rummet var fräscht ändå. Lite slitet som många är men skön (mjukare) säng och fräscha handdukar, sängkläder osv. Utsikten är ju toppen! Många trappor att gå i men ser det som bra vardagsmotion. Frukosten bra och hjälpsam personal.

Nice hotel, nice location at a beatiful beach

Everything is good, except for breakfast where I believe there are rooms for improvement. Such as a variety of Thai food, more protein can be managed and added to the daily menu. Private beach with very minimal number of guests. A must try!

I recently visited Rayong, and it exceeded all my expectations. The serene beaches were pristine and offered the perfect escape from the hustle and bustle of daily life. The highlight of my stay was the fresh, authentic seafood—every meal was a culinary delight. The resort I stayed at was equally impressive. The rooms were spacious, clean, and thoughtfully designed, creating a comfortable retreat. The staff were exceptionally attentive and friendly, always ready to assist with a warm smile. Whether it was enjoying peaceful walks along the shore, soaking in breathtaking sunsets, or simply relaxing in the tranquil ambiance, every moment in Rayong felt special. This destination is ideal for anyone looking to recharge and enjoy the beauty of Thailand. I can’t wait to return to Rayong to explore more of its hidden gems! Highly recommended for those seeking relaxation and charm.

Mange trapper og meget nedslidt hotel. Personalet var super venlig og imødekomende.

Very nice, modern, clean, beachfront, great views and sunset!

Nothing

Das Personal war super freundlich.

Great location, walking distance to the beach. Quiet but enough activities for a week or long weekend. Breakfast was really good. Staff friendly and helpful. Room was perfect for a family of four.

Overall shows some signs of wearing down but still very good value for money. Don't expect fancy five-star but very solid accommodation in a great location.

Location was great, mix of quiet area but also some amnesties nearby Rooms had two queen size beds, ideal for us traveling with 2 kids Staff was very friendly as always in Thailand

Hotel is on a hill, so everything is connected with stairs. There's a shuttle to bring you up and down, but often we walked which is exhausting the first few times, afterwards good training. Facilities in the hotel are nice, but have few customers as other options are around, thus it sometimes feels lonely inside. The room itself were nice, but you could feel the age of the property.

good for a couple of nights,

a bit tired

What we did like the size of our room it was big.

The Hotel really needs to do some homework with room maintenance! room 106. There's not much engaged us for long stay. the hotel location is very quiet (private area) it would be nice if restaurant do Dine in at nighttime. (There is only on the beach that have a small area which fully mosquito) Due visit 3 night there our breakfasts were average, I recommend this hotel need to be looking at food hygiene curry's, noodle stir fry, Ham have to ensure is hot, Supervisor must be on side. I have to informed them I have diarrhoea from their curry, the staff heard me, and she just said she sorry to hear that ...I has been watching them over 20 mins it seems there not thing to be done (there wasn't communication on their own management. what's shame!

Impress with Staff to helpful with assistance, 🏊 a pool is nice and room is good view. 🥪☕️🍳Breakfast is meet to standard !! 🏖️⛱️🌊 Beach is nice and atmosphere However , a room need to touch up a lot as well the cleanliness of room and all of amenity should improve to ensure is meet to standard with claim that is Centara brand A towel that we got smell not fresh is like use a vinegar so this quite fail. I have book two room but the room but one room has lamp on bed side and TV but other room there is no any lamp ! So ensure your housekeeping or concern is make a same style to avoid a comparative ! 🥹🥹

Very good service mind from hotel. I'm so relax and so happiness from this trip, such as swimming pool, clean sand and clean sea also Kayaking.

There are already many reviews about this hotel and the state it is in. In my opinion there´s clearly work and renovation to be done but the hotel - the upper main building - is in a good an clean state, the rooms all face to the sea and the view is very nice. All Staff members are - as always in Centara hotels - very friendly and well trained on their jobs. Breakfast is very good. Our room was spacious and the bed(s) very very comfortable.

The lower building on the hotel site and its sorrounding areas really needs to be renovated and he garden need to be taken care of. This then could be a four star hotel and deserve to charge higher room rates. For now it´s a good hotel which deserves more attention and investment from its owner. However, it might then be no hidden gem any more.

The staff is excellent! The front desk manager was superb.

This was our fourth visit to the Centara Q Resort. The previous 3 were fantastic. The last time we visited the hotel was pre-Covid (2019). This visit, however, was unpleasant, to say the least. We reserved a Deluxe Ocean Facing room which was 120 dollars per night. The bedsheets looked dingy and dirty. The bathroom walls are cracking. Moreover, there were geckos droppings on the walls and the balcony sofa was filthy. The only saving grace was the fantastic staff who went above and beyond to assure our stay was pleasant. If I have my facts correct, this property is owned by CENTRAL DEPARTMENT STORE. One would think they would offer a quality stay and not a nightmarish experience.

Excellent services but too bad that the hotel is quite old especially bedding such as sheets, blankets, pillowcases. They have musty smell.

It's an unusual, modern hotel in its design. If your room is on the top of the hill, it requires taking stairs to the lovely beach, which has a few beachside restaurants to choose from. There's also a shuttle bus to and from the beach--no stairs required. Professional staff who skillfully dealt with my initial discontent.

No English TV channels.

Small and steep.

The staff are really pleasant and accommodating. The location is pretty good and private too.⁹

Old buildings require more maintenance.

Location is good. Check in time is 15:00 but room is ready 15:40. Every room have ocean view but old. Many things broke. We have to wait for maintenance after check in for 1 hours and cannot fix. Hotel upgraded to deluxe room. Deluxe room still old and something broke but acceptable. Swimming pool is good.

Location, room, service and sea view

Friendly reception and restaurant staff, comfortable room

Enjoyed our stay up until the last day when 8,800 BAHT was stolen from a suitcase in our room. We reported it to the manager, who checked their electronic key records and we could see who entered the room when we were out. Apparently, their operatives work a single floor each, so from our experience - be careful of leaving valuables in your room if you are on the FOURTH FLOOR. There is a safe in the room, which we discovered too late, so we advise you use it!

Close to the beach. Had a pool.

It was absolutely outdated. Worn out. Beds on beach broken. Dirty in windows in restaurant and small details everywhere that was dirty or broken. Leaked from roof window in bathroom, leaked from aircondition. Leaked on the balcony. This hotel needs remodeling/renovation. TLC. It was difficult to order feom beach bar and bar next to the pool. This should be downgraded to 3 stars. What saved the stay was that the location next to the beach was good.