Grand Hotel Jonkoping, BW Signature Collection vs Similar Hotels

Mixed: adjustable, comfortable beds and high ceilings are appreciated, but several guests mention small or cramped rooms, worn/dated furnishings, thin walls and noise issues.

Rooms varied in quality; some guests felt their room was small or lacked a window.

Several complaints about very soft/uncomfortable beds, noisy rooms (railway/pub), overheated rooms and missing/poorly functioning fixtures (shower/doors).

Room sizes are decent but mention of tired decor and noise issues.

Mixed reports: a few guests praised general cleanliness but multiple reviews noted dust, a room that wasn't cleaned at check-in, greasy/food smells and worn surfaces.

Several reviews mentioned cleanliness issues, including dusty areas and cold eggs.

Multiple guests reported unpleasant odors (toilet, pillows), insufficient cleaning in bathroom corners and general freshness issues.

Several mentions of cleanliness issues and dirty dishes.

Consistently praised: central location, close to pedestrian street, restaurants and sights; several mentions of great views over the city/Vättern.

The location is central and convenient for most guests.

Consistently highlighted as excellent — central, lakeside, walking distance to restaurants and attractions; great views.

Convenient location near the station and other attractions.

Mostly very positive: numerous mentions of friendly, helpful and accommodating staff; isolated reports of problematic/strulig check-in staff and reception during renovation.

Most reviews praised the helpfulness and friendliness of the staff.

Staff repeatedly praised as helpful, friendly and professional at reception; some isolated criticism of bar/dinner staff attitude.

Many reviews highlight the friendly and helpful staff.

Very strong: breakfast repeatedly described as excellent, varied and outstanding (fresh bakery items, plentiful buffet) across many reviews and languages.

Breakfast received multiple compliments for its quality and variety.

Breakfast repeatedly described as excellent, extensive and delicious; food quality praised in multiple reviews.

Complaints about breakfast quality and hygiene issues.

Some shortcomings noted: missing bedside/reading lamps, visible wear (threadbare carpets), noisy AC units toward inner courtyard, manual-lock doors and renovation-related access problems.

Basic amenities were satisfactory, but some guests noted issues with air conditioning.

Breakfast facilities strong; some shortcomings noted such as parking not included as expected, limited towels, no tea in evenings, lift issues and missing promised pet items.

Good facilities like pool table and complimentary snacks.

Generally seen as good value (explicit 'prisvärt' and satisfied return guests), though a few were disappointed given the room condition versus images.

Fair pricing was mentioned, but some guests felt certain room sizes offered poor value.

Mixed impressions — good food and prime location add value but unexpected charges (e.g., paid chocolate, parking) and room shortcomings reduce perceived value.

Generally considered good value, but some concerns about room quality.