Premier Inn Dubai Investment Park

I’m good

very inconsiderate

It is very nice and quit area. The hotel staff was very nice and professional.

It was amazing

This is the worst experience of my life that I choose to stay here for almost a month. As soon as I entered here my journey of suffering started. reception told me that there is no trolly men and it is self service. Imagine you are coming with all that luggage from airport and then you are taking all that luggage by yourself to your room. It appears they are owned by indian management because everyday for 30 days we were served indian style breakfast. Everyday same indian dishes. This is not international standard. I saw people didn't like the food because this chef is from south Indian and everyday he was making south Indian dishes. he even don't know how to make an omelette. Staff is very rude here. Except they guy Alex. Everyone here talks like they are in charge here and owns the building. They dont know how to talk to guest. I am not going to recommend this at all as I stayed here for almost a month because I did a big mistake to make a payment of all month as this was my first trip to Dubai. In all the world guest are treated with respect but I felt lot of misrescpect here. I was feeling like I am not in Dubai rather in India. I am going to start a social media compaign against this and possibly file the charges of misrescpect because this unacceptable. Don't ever stay here for long term otherwise you will regret. Go to some international hotel chain like holiday inn etc.

All was great 👍

Friendly and professional staff made my experience very interested... Highly recommended...

There was a bleach smell in the room, beds were uncomfortable. Room infrastructure was plain and depressing AC don’t function well, had to change my room but same thing with other rooms. Buffet breakfast was not worth at all they served lentils with rice

The location of the hotel is near a metro station making it fairly easy to use the metro. The room were clean and quite organised. The staff were polite and helpful. The hotel should desist from charging for an early check in, too commercial in my view. Meals, the staff instisted on payments instead of just automatically charging the room.

Quiet location if a bit far from everything

Good for 3 star hotel. If they could offer better breakfast that would be great! e.g pay attention to offer fresh croissant and fresh fruit jam.

Excellent for the location next to the conference centre!

Im definitely staying here again very comfortable beds and quiet rooms 👍🛌😊

Good hotel. Rooms are good size and practical. Very clean and tidy, nice decor

My sister and I really enjoyed the place

Reception staff were brilliant. Always had a smile. I forget the name of one of the men on reception but he always wore a dark purple shirt and was always so friendly. Food was fab and a lovely atmosphere in outside bar.

Amazing staff, amazing hotel and amazing everything! Probably my go to again. Peace.

Poor, very poor

Everything was just lovely

Very good service and staff was very friendly and welcoming

Is far from national airport and from city centre But hote overall is very good but Premier inn on Airport I think is more modern that’s why one star less Very nice pub and restaurant and is better than some 4* hotels Close to metro station

Another great stay and my business trips always made to feel like pleasure trips by the complete team throughout . Too many to name individually but every member of staff always welcoming , genuinely friendly and always helpful if required . Love the restaurant and bar team and when ever I return it really is great to see friends again. As an extensive business traveller such customer service combined with a genuine personal feel is genuinely a rarity that many larger and higher rated hotels do not come close to.

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An amazing stay at this hotel! Phenomenal staff at the front desk (Joy, Alex, Chaminda, Chance, Rahul, Tricia) to begin with! They are courteous, dedicated, professional and transcend to ensure that you have a wonderful experience from arrival to your overall stay. Kudos to the housekeepers/maintenance staff for their undivided attention to the rooms & impeccable service with a smile. Largely, I must say without reservation that the whole team (the security, Costa, Toad’s kitchen/pub) was incredible, & went above and beyond with hospitality to make every guest feel valued, respected and have a pleasant stay. As the saying goes, “It is not the property but the staff that makes a hotel’s stay great”. In short, the hotel was an absolute gem for me 😊.

Nice Stay and it was really Quiet. Staff were really good.

Very average. Not offered any Gold member upgrades. Room smelt damp for all 9 nights

Clean. Few minute walk to metro station. Friendly staff

All good really plesent staff

Great service

Good enough.

We were in a room and they were taking off tiles off from the bathroom next door. They move us to another room. However, it seems some guest were smoking in it before… however, staff were lovely and friendly.

Some thing not working and some water all day next door idk what happened and not working refrigerator I am not happy want attacked other room with other my booking

Excellent hotel with great transport links. Metro station a 3 min walk away that can take you into the centre of Dubai in around 25 mins. Loads of free car parking spaces around the back. Hotel was very clean and had eveything we needed as we were out all day. Rooftop pool open 8am to 8pm is included along with 24 hour gym. Staff were great and check in took 5 mins. Would definitely return!

Everything was A1

All front desk employees are very helpful, Joyce from the dining are also very helpful Van from Costa Coffee is also very helpful.

Very good

Housekeeping, reception genuinely , good people , 👏 quality service , sitaram and sheetal and co , will be back again 💯

Everything you’d expect from a premier inn. Nice room at a pretty reasonable price. Only downside is the distance to the main areas (30-40 mins on the metro) but that is no fault of the hotel and it is conveniently placed right next to a metro station so it’s not too bad. Would stay again and would recommend.

Good room and staff. Not a good location!

Has a good stay. Great staff. Especially the team at the bar which I spent some time at on my last evening. The Filipino guy behind the bar was particularly nice and attentive. In fact all the staff I interacted with during my stay were great. Issue is it’s so far from anywhere on the metro. The hotel itself is only a 5 min walk from the hotel. The issue is that it takes at least an hour and a half to get to town. Hotel pool nice as are all the facilities at the hotel.

Wouldn’t recommend

Gym was absolute bobbins.

The main issue for us was that the hotel was further away from the city than we expected, so a slight inconvenience. Breakfast was good for a 3-star and had something for everyone even if it's not delicious. We had one night where we were woken by a buzzing noise in the middle of the night but it was only one night and the staff were very kind to investigated it. Staff was top class.

Everything was so good, Staff was too freindly Ayoub, Dona and Bassem.

All was good, very clean with daily cleaning, comfortable bed and helpful reception. No complains.. a bit far from everything but we had our car so it wasn’t a problem for us.

Very nice place to stay

Nice staff and clean hotel

Good hotel. Bit far from the city but has Metro.

Good value for the money. A bit far from center but that was already accepted when booking.

I liked the courteous and friendly helpful staff as well as the warm atmosphere. I have stayed in many hotels in many countries and some have a sterile atmosphere in spite of the decor. The staff in the restaurant as well as reception were very friendly and polite but remained professional. I would be happy to return.

The entry from the main street is very inconvenient

Great staff and service. Quiet and neat and clean place. Thank you everyone for keeping my stay safe and enjoyable.

The whole entire stay was great. The room is comfortable and it’s close to the metro. The only issue I had was eating at the hotel restaurant. There was a menu that was given for a lunch menu but when I went to the restaurant they wouldn’t honor the price of that menu. They said it was not supposed to be there. They should have honored the price. Other than that everything is fantastic.

Overall good stay

No napkins No water bottles at checkout day Nice rain shower 🚿 system Great location Very clean No smell Expensive breakfast

Property is very old and not clean the only Good thing about it is the staff they were very friendly and assistive.

I return whenever in UAE with work and can not fault in any way. All staff throughout all areas of the hotel ensure a familiarity, welcome and service which is often lacking by ‘others’ . Great location for easy access to all of Dubai and the UAE .

It was all good in my opinion.

Kind of noisy since it is close to street.

Rahul was the best! We had a few minor issues unrelated to the hotel and he treated us with such kindness and care. He is the reason why we would return whenever in Dubai next. I have worked as a duty manager in the hotel industry and as a guest care trainer - Rahul showed excellent values and skills to make a remarkable stay. Vishnu from the pool was also super attentive when our lottle one choked on some water and offered floatation device for his comfort and safety. Only thing i would change is the pillows were too high to comfortably sleep on and we hung a do not disturb sign on our door hut returned to find the room had been serviced. Only minor factors really and would still highly recommend others to visit.

This was a lovely property to stay in. The air conditioning was perfect. The room service and service people were great and friendly. I would highly recommend this place.

Very nice

Very nice hotel well maintained very helpful staff I can’t fault it Will comeback again Thanks

Close to the subway and restaurants that are quite reasonable priced dining, small pool no ice machines staff are friendly and convenient

Stayed for 10 days in Dubai subway is close east to travel downtown

Repeating previous reviews but another perfect business stay made to feel like pleasure by ‘all’ the staff from top to bottom and in all areas of the property . Genuine friendliness and efficiency with what they all do. Too many to name but by all encountered again it made a great stay. Appreciate not in the centre of Dubai but great access to all motorway networks and metro / cabs all make visiting central possible in less than 30 mins .

As first time travellers to Dubai, we picked this place with no real insight on location and proximity to downtown. If you want to be in the middle of the city, this isn’t the place but we thoroughly appreciated its distance from the activity of the city. It is a quick walk to the metro and we used public transportation for our entire trip. We always felt safe walking back to the hotel in the evenings after getting off the metro. Our room and the hotel were clean, well-maintained, and all interactions with staff were pleasant. The staff were informative, always happy, and greeted us at every opportunity. Our room steward Karan was wonderful and quickly picked up on our needs and requirements without us having to ask. We enjoyed the pool a few times, it is rooftop and shade is provided! As an animal lover I was also very happy with the “outdoor resident cat” who was always willing to let you give him a head rub and tell him he’s a good boy! We would most definitely return.

Location was great in a quiet area, Metro was a short walk away and received a great service from all employees.

Very good

It was very clean and welcoming.

Frequent visitor and always welcomed warmly by the whole team. From front of house management/desk and cleaning staff to Pedro and the restaurant / bar team. A business trip made to feel like pleasure.

The staff is doing a great job. Thanks

Staff incredibly attentive to point of remembering me from previous trips which is a great touch of detail. Room was changed at request due to construction noise outside very efficiently and also apologetically from the great team .

Akways was OK!

Excellent, peaceful stay

all exelent

Clean, good breakfast and good value. Winning combination!

Cleanliness was top notch. Wi-Fi was amazing!

Awesome stuff,They are really professionals

it says 20% off for food and bev but i haven't got that perks. staff were nice.

Good customer service with friendly staffs in all departments..

Everything was fantastic.

Good customer sevice with rohul and his staff

The rooms are clean & reeotionist are nice

Very good staff and clean place

We had a very pleasant stay in this hotel. It was clean and comfortable. The coffee shop and restaurant were good. There was an outdoor pool on the terrace which was clean. The hotel is near the metro so very convenient.

The stay was bad due to room condition and bed sheet smell and billow was dirty and blanket was torn and the arabic receptionis was rude

We chose this hotel as it is only 1 metro stop from the Dubai expo . A very short walk to metro from the hotel . Safe location with a few small restaurants, a grocery store and a hospital close by. ( Very useful to get our covid test before our flight ) The hotel is about a 3 star with a basic room, comfortable beds , a refrigerator and coffee pot and 2 bottles of water provided daily which we really appreciated. What makes this hotel stand out is the very friendly and courteous reception. We were greeted by Rahul who checked us in quickly and answered many questions we had about getting to the expo and other attractions in Dubai. He offered us a room on the ground floor so we didn’t have to wait for the elevator daily .We looked forward to seeing him every night when we returned to the hotel . He was kind enough to extend our check out on the last day to 2 pm ( without being asked ) as we were going back to the expo that morning . That gave us enough time without being rushed . He provided information on where to get our covid tests which we were able to get in a timely manner. Kudos for great customer service . The only glitch we experienced was that the hot water was bit hot enough and the lever for shower was very tight . Someone came to fix it but essentially we had to run the water for a while to get it warm enough .( which was wasting water ). Avi at check out was super helpful . The rest of the team Hamid and Arpuh were good too. Great stay !

Overall the stay was Good but the most awesome part was breakfast buffet with service. I wasn’t expecting that kind of breakfast buffet and dinning staff service. 5 star for them.

Near Metro no shops or much dining nearby. Very Nice Staff

Cleaniness was a challenge, room was not cleaned well as well as bath tab left with dirt

It is 5 minutes to the Metro station. One stop to Expo 2020. The bathroom does not have all the requirements. The breakfast food is not Premier Inn UK quality.

Highly recommended. Very friendly staff. Clean. Nice food. And best of all, it's right next to the metro station. The only disadvantage is the fact that there is nothing to do around the hotel.

My stay at Premier Inn DIP was fantastic! The room was wonderful, the amenities were great, but it was the staff that really stood out. Every single person working there was courteous, knowledgeable and eager to help. (A special mention goes to Josphat, Samar and Donla!) I emailed the hotel with questions several times before my stay, and I always received a prompt, helpful response. The hotel vibe was modern, while still being cozy, and blessedly quiet at night! I felt safe and well taken-care-of the entire time. (I also felt completely safe in Dubai as a solo female traveler.) I did not have a chance to use the pool or gym, but I did take a look at both, and was impressed. (I was especially impressed that there was a lifeguard, which I rarely find at hotel pools). I went to Dubai for Expo2020, and this was such a convenient hotel! I could literally see the Metro station from the hotel, and could walk there in under 5 minutes. Then it was just 1 stop on the Metro to Expo! It was also just a few-minutes walk to several supermarkets, which I made use of, especially because the hotel room had a refrigerator. (The only downside was that there was no microwave). I would definitely stay at Premier Inn DIP again, and would recommend it to everyone! :)

Non smoking room smells of cigarette so terribly. Although the staff at the reception were very polite, still did not changed the room. Need better clean and maintenance

very good. but shower bath has some problem. anyway totally good.

Got assigned a non-smoking room on arrival, but as soon as we opened the door the stink of air freshener trying to cover the smell of cigarettes was over powering. We immediately went back downstairs to ask for a room change. In the new room the fridge didn’t work, so we had to request a replacement. The room was also provided with only one set of towels, so we had to request a second set from housekeeping. In fairness though, each time the issue was dealt with quickly and painlessly. The hotel has refillable amenities containers in the room, which is great for saving more plastic bottles going into landfills, and there is a nice coffee/breakfast shop in the lobby, plus restaurant and British style pub on site.

Had lovely short stay, trainee receptionist took forever to check me in though!

Terrible is the one word, not a pleasant experience, will avoid for future, they are out of staff and serving with limited capabilities.

Amazing staying, cleanliness, food quality, quite, GYM and pool are available. Cooperative staff.