Best Western Plus Hotel Excelsior vs Similar Hotels

Generally good sized rooms, but some issues mentioned regarding noise.

Rooms are described as cozy and well-kept, although some lack modern amenities like minibars.

Concerns about small and somewhat outdated rooms.

Comments on room comfort varied, with some complaints about quality and amenities.

Several reviews mentioned issues such as dirty rooms.

The hotel is described as very clean and well-maintained.

Mixed reviews on cleanliness, mentioned dirty bathrooms and hair on the floor.

Several reviews mentioned cleanliness issues like a dirty shower and dust.

Many reviews praised the hotel's central location and convenience.

The hotel is praised for its central location, with all attractions within walking distance.

Conveniently located near public transport and central attractions.

Many guests highlighted the hotel's excellent location near the train station.

Friendly and helpful staff were frequently mentioned, although there were some negative comments.

Guests consistently mention very friendly and attentive staff.

Generally friendly and helpful staff, though one negative experience reported.

Mixed reviews about the service, with some mentions of indifference from staff.

Breakfast received positive comments for variety and quality.

Breakfast is frequently highlighted as a strong point, although some issues with waiting times were noted.

Some positive feedback on breakfast but also mentions it was lacking at times.

Limited breakfast options received negative feedback from guests.

Amenities like the sauna and breakfast were well-regarded.

Some amenities like Wi-Fi and in-room coffee facilities have been reported as lacking.

Good amenities, including 24-hour reception and breakfast options.

Missing amenities like a restaurant were noted, affecting guest experience.

Guests expressed concerns over pricing and value for services provided.

Overall, guests feel that the hotel provides good value, especially with the quality of service.

Perceived high prices during peak season due to events.

Guests found parking and breakfast prices to be high compared to value.